Retrieving Users' Opinions on Social Media with Multimodal Aspect-Based Sentiment AnalysisMiriam Anschütz, Tobias Eder, Georg Groh
People post their opinions and experiences on social media, yielding rich databases of end-users' sentiments. This paper shows to what extent machine learning can analyze and structure these databases. An automated data analysis pipeline is deployed to provide insights into user-generated content for researchers in other domains. First, the domain expert can select an image and a term of interest. Then, the pipeline uses image retrieval to find all images showing similar content and applies aspect-based sentiment analysis to outline users' opinions about the selected term. As part of an interdisciplinary project between architecture and computer science researchers, an empirical study of Hamburg's Elbphilharmonie was conveyed. Therefore, we selected 300 thousand posts with the hashtag \enquote{\texttt{hamburg}} from the platform Flickr. Image retrieval methods generated a subset of slightly more than 1.5 thousand images displaying the Elbphilharmonie. We found that these posts mainly convey a neutral or positive sentiment towards it. With this pipeline, we suggest a new semantic computing method that offers novel insights into end-users opinions, e.g., for architecture domain experts.
0.3CLDec 23, 2022
From Judgement's Premises Towards Key PointsOren Sultan, Rayen Dhahri, Yauheni Mardan et al.
Key Point Analysis(KPA) is a relatively new task in NLP that combines summarization and classification by extracting argumentative key points (KPs) for a topic from a collection of texts and categorizing their closeness to the different arguments. In our work, we focus on the legal domain and develop methods that identify and extract KPs from premises derived from texts of judgments. The first method is an adaptation to an existing state-of-the-art method, and the two others are new methods that we developed from scratch. We present our methods and examples of their outputs, as well a comparison between them. The full evaluation of our results is done in the matching task -- match between the generated KPs to arguments (premises).
1.2CLSep 15, 2021
Introducing an Abusive Language Classification Framework for Telegram to Investigate the German Hater CommunityMaximilian Wich, Adrian Gorniak, Tobias Eder et al.
Since traditional social media platforms continue to ban actors spreading hate speech or other forms of abusive languages (a process known as deplatforming), these actors migrate to alternative platforms that do not moderate users content. One popular platform relevant for the German hater community is Telegram for which limited research efforts have been made so far. This study aims to develop a broad framework comprising (i) an abusive language classification model for German Telegram messages and (ii) a classification model for the hatefulness of Telegram channels. For the first part, we use existing abusive language datasets containing posts from other platforms to develop our classification models. For the channel classification model, we develop a method that combines channel-specific content information collected from a topic model with a social graph to predict the hatefulness of channels. Furthermore, we complement these two approaches for hate speech detection with insightful results on the evolution of the hater community on Telegram in Germany. We also propose methods for conducting scalable network analyses for social media platforms to the hate speech research community. As an additional output of this study, we provide an annotated abusive language dataset containing 1,149 annotated Telegram messages.