Jianxun Lian

Yuxuan Lei, Jianxun Lian, Jing Yao et al.

Recommender systems are widely used in online services, with embedding-based models being particularly popular due to their expressiveness in representing complex signals. However, these models often function as a black box, making them less transparent and reliable for both users and developers. Recently, large language models (LLMs) have demonstrated remarkable intelligence in understanding, reasoning, and instruction following. This paper presents the initial exploration of using LLMs as surrogate models to explaining black-box recommender models. The primary concept involves training LLMs to comprehend and emulate the behavior of target recommender models. By leveraging LLMs' own extensive world knowledge and multi-step reasoning abilities, these aligned LLMs can serve as advanced surrogates, capable of reasoning about observations. Moreover, employing natural language as an interface allows for the creation of customizable explanations that can be adapted to individual user preferences. To facilitate an effective alignment, we introduce three methods: behavior alignment, intention alignment, and hybrid alignment. Behavior alignment operates in the language space, representing user preferences and item information as text to mimic the target model's behavior; intention alignment works in the latent space of the recommendation model, using user and item representations to understand the model's behavior; hybrid alignment combines both language and latent spaces. Comprehensive experiments conducted on three public datasets show that our approach yields promising results in understanding and mimicking target models, producing high-quality, high-fidelity, and distinct explanations. Our code is available at https://github.com/microsoft/RecAI.

Tianfu Wang, Max Xiong, Jianxun Lian et al.

Social skills such as negotiation and leadership are crucial for personal and professional success in today's interconnected world. However, scalable and effective training remains a significant challenge due to the scarcity of expert coaching. In this paper, we introduce SocialCoach, a holistic LLM-powered agentic tutoring system for personalized social skill development at scale. First, SocialCoach automatically constructs a pedagogically-grounded, theory-to-practice knowledge corpus from diverse expert sources, leveraging a multi-agent pipeline. Second, to personalize the learning journey, it employs an adaptive practice scheduling module that follows a prescription-retrieval-adaptation process. To maximize the long-term learning experience while overcoming the cold-start problem, this policy is optimized within a learner simulation environment through reinforcement learning. Finally, SocialCoach integrates immersive, goal-driven practice, causality-driven proficiency assessment and knowledge-grounded, reflective tutoring to help address the knowing-doing gap. We deploy it in our product, EQoach, and conduct extensive experiments. The results show that SocialCoach improves simulated pathway quality and judge-rated tutoring quality over baseline approaches, while early user feedback indicates strong perceived engagement and usefulness. These findings suggest a practical architecture for personalized and gamified pedagogical platforms on soft skill learning.

Xu Huang, Jianxun Lian, Yuxuan Lei et al.

Recommender models excel at providing domain-specific item recommendations by leveraging extensive user behavior data. Despite their ability to act as lightweight domain experts, they struggle to perform versatile tasks such as providing explanations and engaging in conversations. On the other hand, large language models (LLMs) represent a significant step towards artificial general intelligence, showcasing remarkable capabilities in instruction comprehension, commonsense reasoning, and human interaction. However, LLMs lack the knowledge of domain-specific item catalogs and behavioral patterns, particularly in areas that diverge from general world knowledge, such as online e-commerce. Finetuning LLMs for each domain is neither economic nor efficient. In this paper, we bridge the gap between recommender models and LLMs, combining their respective strengths to create a versatile and interactive recommender system. We introduce an efficient framework called \textbf{InteRecAgent}, which employs LLMs as the brain and recommender models as tools. We first outline a minimal set of essential tools required to transform LLMs into InteRecAgent. We then propose an efficient workflow within InteRecAgent for task execution, incorporating key components such as memory components, dynamic demonstration-augmented task planning, and reflection. InteRecAgent enables traditional recommender systems, such as those ID-based matrix factorization models, to become interactive systems with a natural language interface through the integration of LLMs. Experimental results on several public datasets show that InteRecAgent achieves satisfying performance as a conversational recommender system, outperforming general-purpose LLMs. The source code of InteRecAgent is released at https://aka.ms/recagent.

Cheng Li, Jindong Wang, Yixuan Zhang et al.

Emotional intelligence significantly impacts our daily behaviors and interactions. Although Large Language Models (LLMs) are increasingly viewed as a stride toward artificial general intelligence, exhibiting impressive performance in numerous tasks, it is still uncertain if LLMs can genuinely grasp psychological emotional stimuli. Understanding and responding to emotional cues gives humans a distinct advantage in problem-solving. In this paper, we take the first step towards exploring the ability of LLMs to understand emotional stimuli. To this end, we first conduct automatic experiments on 45 tasks using various LLMs, including Flan-T5-Large, Vicuna, Llama 2, BLOOM, ChatGPT, and GPT-4. Our tasks span deterministic and generative applications that represent comprehensive evaluation scenarios. Our automatic experiments show that LLMs have a grasp of emotional intelligence, and their performance can be improved with emotional prompts (which we call "EmotionPrompt" that combines the original prompt with emotional stimuli), e.g., 8.00% relative performance improvement in Instruction Induction and 115% in BIG-Bench. In addition to those deterministic tasks that can be automatically evaluated using existing metrics, we conducted a human study with 106 participants to assess the quality of generative tasks using both vanilla and emotional prompts. Our human study results demonstrate that EmotionPrompt significantly boosts the performance of generative tasks (10.9% average improvement in terms of performance, truthfulness, and responsibility metrics). We provide an in-depth discussion regarding why EmotionPrompt works for LLMs and the factors that may influence its performance. We posit that EmotionPrompt heralds a novel avenue for exploring interdisciplinary knowledge for human-LLMs interaction.

SeongKu Kang, Wonbin Kweon, Dongha Lee et al.

Recent recommender systems have shown remarkable performance by using an ensemble of heterogeneous models. However, it is exceedingly costly because it requires resources and inference latency proportional to the number of models, which remains the bottleneck for production. Our work aims to transfer the ensemble knowledge of heterogeneous teachers to a lightweight student model using knowledge distillation (KD), to reduce the huge inference costs while retaining high accuracy. Through an empirical study, we find that the efficacy of distillation severely drops when transferring knowledge from heterogeneous teachers. Nevertheless, we show that an important signal to ease the difficulty can be obtained from the teacher's training trajectory. This paper proposes a new KD framework, named HetComp, that guides the student model by transferring easy-to-hard sequences of knowledge generated from the teachers' trajectories. To provide guidance according to the student's learning state, HetComp uses dynamic knowledge construction to provide progressively difficult ranking knowledge and adaptive knowledge transfer to gradually transfer finer-grained ranking information. Our comprehensive experiments show that HetComp significantly improves the distillation quality and the generalization of the student model.

Jing Yao, Wei Xu, Jianxun Lian et al.

The significant progress of large language models (LLMs) provides a promising opportunity to build human-like systems for various practical applications. However, when applied to specific task domains, an LLM pre-trained on a general-purpose corpus may exhibit a deficit or inadequacy in two types of domain-specific knowledge. One is a comprehensive set of domain data that is typically large-scale and continuously evolving. The other is specific working patterns of this domain reflected in the data. The absence or inadequacy of such knowledge impacts the performance of the LLM. In this paper, we propose a general paradigm that augments LLMs with DOmain-specific KnowledgE to enhance their performance on practical applications, namely DOKE. This paradigm relies on a domain knowledge extractor, working in three steps: 1) preparing effective knowledge for the task; 2) selecting the knowledge for each specific sample; and 3) expressing the knowledge in an LLM-understandable way. Then, the extracted knowledge is incorporated through prompts, without any computational cost of model fine-tuning. We instantiate the general paradigm on a widespread application, i.e. recommender systems, where critical item attributes and collaborative filtering signals are incorporated. Experimental results demonstrate that DOKE can substantially improve the performance of LLMs in specific domains.

Yuntao Du, Jianxun Lian, Jing Yao et al.

Collaborative Filtering (CF) is a widely used and effective technique for recommender systems. In recent decades, there have been significant advancements in latent embedding-based CF methods for improved accuracy, such as matrix factorization, neural collaborative filtering, and LightGCN. However, the explainability of these models has not been fully explored. Adding explainability to recommendation models can not only increase trust in the decisionmaking process, but also have multiple benefits such as providing persuasive explanations for item recommendations, creating explicit profiles for users and items, and assisting item producers in design improvements. In this paper, we propose a neat and effective Explainable Collaborative Filtering (ECF) model that leverages interpretable cluster learning to achieve the two most demanding objectives: (1) Precise - the model should not compromise accuracy in the pursuit of explainability; and (2) Self-explainable - the model's explanations should truly reflect its decision-making process, not generated from post-hoc methods. The core of ECF is mining taste clusters from user-item interactions and item profiles.We map each user and item to a sparse set of taste clusters, and taste clusters are distinguished by a few representative tags. The user-item preference, users/items' cluster affiliations, and the generation of taste clusters are jointly optimized in an end-to-end manner. Additionally, we introduce a forest mechanism to ensure the model's accuracy, explainability, and diversity. To comprehensively evaluate the explainability quality of taste clusters, we design several quantitative metrics, including in-cluster item coverage, tag utilization, silhouette, and informativeness. Our model's effectiveness is demonstrated through extensive experiments on three real-world datasets.

Hao Wang, Jianxun Lian, Mingqi Wu et al.

Sequential user modeling, a critical task in personalized recommender systems, focuses on predicting the next item a user would prefer, requiring a deep understanding of user behavior sequences. Despite the remarkable success of Transformer-based models across various domains, their full potential in comprehending user behavior remains untapped. In this paper, we re-examine Transformer-like architectures aiming to advance state-of-the-art performance. We start by revisiting the core building blocks of Transformer-based methods, analyzing the effectiveness of the item-to-item mechanism within the context of sequential user modeling. After conducting a thorough experimental analysis, we identify three essential criteria for devising efficient sequential user models, which we hope will serve as practical guidelines to inspire and shape future designs. Following this, we introduce ConvFormer, a simple but powerful modification to the Transformer architecture that meets these criteria, yielding state-of-the-art results. Additionally, we present an acceleration technique to minimize the complexity associated with processing extremely long sequences. Experiments on four public datasets showcase ConvFormer's superiority and confirm the validity of our proposed criteria.

Yuxuan Lei, Tianfu Wang, Jianxun Lian et al.

Motivated by the remarkable progress of large language models (LLMs) in objective tasks like mathematics and coding, there is growing interest in their potential to simulate human behavior--a capability with profound implications for transforming social science research and customer-centric business insights. However, LLMs often lack a nuanced understanding of human cognition and behavior, limiting their effectiveness in social simulation and personalized applications. We posit that this limitation stems from a fundamental misalignment: standard LLM pretraining on vast, uncontextualized web data does not capture the continuous, situated context of an individual's decisions, thoughts, and behaviors over time. To bridge this gap, we introduce HumanLLM, a foundation model designed for personalized understanding and simulation of individuals. We first construct the Cognitive Genome Dataset, a large-scale corpus curated from real-world user data on platforms like Reddit, Twitter, Blogger, and Amazon. Through a rigorous, multi-stage pipeline involving data filtering, synthesis, and quality control, we automatically extract over 5.5 million user logs to distill rich profiles, behaviors, and thinking patterns. We then formulate diverse learning tasks and perform supervised fine-tuning to empower the model to predict a wide range of individualized human behaviors, thoughts, and experiences. Comprehensive evaluations demonstrate that HumanLLM achieves superior performance in predicting user actions and inner thoughts, more accurately mimics user writing styles and preferences, and generates more authentic user profiles compared to base models. Furthermore, HumanLLM shows significant gains on out-of-domain social intelligence benchmarks, indicating enhanced generalization.

Yule Wen, Yanzhe Zhang, Jianxun Lian et al. · gatech

LLM agents increasingly act on users' personal information, yet existing privacy defenses remain limited in both design and adaptability. Most prior approaches rely on static or passive defenses, such as prompting and guarding. These paradigms are insufficient for supporting contextual, proactive privacy decisions in multi-step agent execution. We propose Contextualized Defense Instructing (CDI), a new privacy defense paradigm in which an instructor model generates step-specific, context-aware privacy guidance during execution, proactively shaping actions rather than merely constraining or vetoing them. Crucially, CDI is paired with an experience-driven optimization framework that trains the instructor via reinforcement learning (RL), where we convert failure trajectories with privacy violations into learning environments. We formalize baseline defenses and CDI as distinct intervention points in a canonical agent loop, and compare their privacy-helpfulness trade-offs within a unified simulation framework. Results show that our CDI consistently achieves a better balance between privacy preservation (94.2%) and helpfulness (80.6%) than baselines, with superior robustness to adversarial conditions and generalization.

Weicai Yan, Yuhong Dai, Qi Ran et al.

Proactive and real-time interactive experiences are essential for human-like AI companions, yet face three key challenges: (1) achieving low-latency inference under continuous streaming inputs, (2) autonomously deciding when to respond, and (3) controlling both quality and quantity of generated content to meet real-time constraints. In this work, we instantiate AI companions through two gaming scenarios, commentator and guide, selected for their suitability for automatic evaluation. We introduce the Live Gaming Benchmark, a large-scale dataset with three representative scenarios: solo commentary, co-commentary, and user guidance, and present Proact-VL, a general framework that shapes multimodal language models into proactive, real-time interactive agents capable of human-like environment perception and interaction. Extensive experiments show Proact-VL achieves superior response latency and quality while maintaining strong video understanding capabilities, demonstrating its practicality for real-time interactive applications.

Zhengyu Hu, Linxin Song, Jieyu Zhang et al.

The use of large language models (LLMs) as judges, particularly in preference comparisons, has become widespread, but this reveals a notable bias towards longer responses, undermining the reliability of such evaluations. To better understand such bias, we propose to decompose the preference evaluation metric, specifically the win rate, into two key components: desirability and information mass, where the former is length-independent and related to trustworthiness such as correctness, toxicity, and consistency, and the latter is length-dependent and represents the amount of information in the response. We empirically demonstrated the decomposition through controlled experiments and found that response length impacts evaluations by influencing information mass. To derive a reliable evaluation metric that assesses content quality without being confounded by response length, we propose AdapAlpaca, a simple yet effective adjustment to win rate measurement. Specifically, AdapAlpaca ensures a fair comparison of response quality by aligning the lengths of reference and test model responses under equivalent length intervals.

Nanxu Gong, Haotian Li, Sixun Dong et al.

Theory of Mind (ToM) assesses whether models can infer hidden mental states such as beliefs, desires, and intentions, which is essential for natural social interaction. Although recent progress in Large Reasoning Models (LRMs) has boosted step-by-step inference in mathematics and coding, it is still underexplored whether this benefit transfers to socio-cognitive skills. We present a systematic study of nine advanced Large Language Models (LLMs), comparing reasoning models with non-reasoning models on three representative ToM benchmarks. The results show that reasoning models do not consistently outperform non-reasoning models and sometimes perform worse. A fine-grained analysis reveals three insights. First, slow thinking collapses: accuracy significantly drops as responses grow longer, and larger reasoning budgets hurt performance. Second, moderate and adaptive reasoning benefits performance: constraining reasoning length mitigates failure, while distinct success patterns demonstrate the necessity of dynamic adaptation. Third, option matching shortcut: when multiple choice options are removed, reasoning models improve markedly, indicating reliance on option matching rather than genuine deduction. We also design two intervention approaches: Slow-to-Fast (S2F) adaptive reasoning and Think-to-Match (T2M) shortcut prevention to further verify and mitigate the problems. With all results, our study highlights the advancement of LRMs in formal reasoning (e.g., math, code) cannot be fully transferred to ToM, a typical task in social reasoning. We conclude that achieving robust ToM requires developing unique capabilities beyond existing reasoning methods.

Zihan Luo, Xiran Song, Hong Huang et al.

Improving the general capabilities of large language models (LLMs) is an active research topic. As a common data structure in many real-world domains, understanding graph data is a crucial part of advancing general intelligence. To this end, we propose a dynamic benchmark named GraphInstruct in this paper, which comprehensively includes 21 classical graph reasoning tasks, providing diverse graph generation pipelines and detailed intermediate reasoning steps for each sample. Based on GraphInstruct, we develop GraphSolver via efficient instruction-tuning, which demonstrates prominent graph understanding capability compared to other open-sourced LLMs. To further endow LLMs with multi-step graph reasoning capability, we propose a label-mask training strategy and build GraphSolver+, which leverages masked supervision on intermediate reasoning tokens to emphasize crucial node-identification signals. As one of the pioneering efforts to enhance the graph understanding and reasoning abilities of LLMs, extensive experiments have demonstrated the superiority of GraphSolver and GraphSolver+ over other LLMs. We sincerely hope GraphInstruct will facilitate further research on applying LLMs to graph-structured data. Our code and data are released publicly at: https://github.com/CGCL-codes/GraphInstruct.

Zhao Wang, Max Xiong, Jianxun Lian et al.

The rapid advancement and widespread adoption of Large Language Models (LLMs) have elevated the need for reliable AI-generated content (AIGC) detection, which remains challenging as models evolve. We introduce AIGC-text-bank, a comprehensive multi-domain dataset with diverse LLM sources and authorship scenarios, and propose REVEAL, a detection framework that generates interpretable reasoning chains before classification. Our approach uses a two-stage training strategy: supervised fine-tuning to establish reasoning capabilities, followed by reinforcement learning to improve accuracy, improve logical consistency, and reduce hallucinations. Extensive experiments show that REVEAL achieves state-of-the-art performance across multiple benchmarks, offering a robust and transparent solution for AIGC detection. The project is open-source at https://aka.ms/reveal

Jianxun Lian, Yuxuan Lei, Xu Huang et al.

This paper introduces RecAI, a practical toolkit designed to augment or even revolutionize recommender systems with the advanced capabilities of Large Language Models (LLMs). RecAI provides a suite of tools, including Recommender AI Agent, Recommendation-oriented Language Models, Knowledge Plugin, RecExplainer, and Evaluator, to facilitate the integration of LLMs into recommender systems from multifaceted perspectives. The new generation of recommender systems, empowered by LLMs, are expected to be more versatile, explainable, conversational, and controllable, paving the way for more intelligent and user-centric recommendation experiences. We hope the open-source of RecAI can help accelerate evolution of new advanced recommender systems. The source code of RecAI is available at \url{https://github.com/microsoft/RecAI}.

Hanze Guo, Jianxun Lian, Xiao Zhou

Collaborative Filtering (CF) remains the cornerstone of modern recommender systems, with dense embedding--based methods dominating current practice. However, these approaches suffer from a critical limitation: our theoretical analysis reveals a fundamental signal-to-noise ratio (SNR) ceiling when modeling unpopular items, where parameter-based dense models experience diminishing SNR under severe data sparsity. To overcome this bottleneck, we propose SaD (Sparse and Dense), a unified framework that integrates the semantic expressiveness of dense embeddings with the structural reliability of sparse interaction patterns. We theoretically show that aligning these dual views yields a strictly superior global SNR. Concretely, SaD introduces a lightweight bidirectional alignment mechanism: the dense view enriches the sparse view by injecting semantic correlations, while the sparse view regularizes the dense model through explicit structural signals. Extensive experiments demonstrate that, under this dual-view alignment, even a simple matrix factorization--style dense model can achieve state-of-the-art performance. Moreover, SaD is plug-and-play and can be seamlessly applied to a wide range of existing recommender models, highlighting the enduring power of collaborative filtering when leveraged from dual perspectives. Further evaluations on real-world benchmarks show that SaD consistently outperforms strong baselines, ranking first on the BarsMatch leaderboard. The code is publicly available at https://github.com/harris26-G/SaD.

Tianfu Wang, Yi Zhan, Jianxun Lian et al.

Intelligent Tutoring Systems (ITSs) have revolutionized education by offering personalized learning experiences. However, as goal-oriented learning, which emphasizes efficiently achieving specific objectives, becomes increasingly important in professional contexts, existing ITSs often struggle to deliver this type of targeted learning experience. In this paper, we propose GenMentor, an LLM-powered multi-agent framework designed to deliver goal-oriented, personalized learning within ITS. GenMentor begins by accurately mapping learners' goals to required skills using a fine-tuned LLM trained on a custom goal-to-skill dataset. After identifying the skill gap, it schedules an efficient learning path using an evolving optimization approach, driven by a comprehensive and dynamic profile of learners' multifaceted status. Additionally, GenMentor tailors learning content with an exploration-drafting-integration mechanism to align with individual learner needs. Extensive automated and human evaluations demonstrate GenMentor's effectiveness in learning guidance and content quality. Furthermore, we have deployed it in practice and also implemented it as an application. Practical human study with professional learners further highlights its effectiveness in goal alignment and resource targeting, leading to enhanced personalization. Supplementary resources are available at https://github.com/GeminiLight/gen-mentor.

Lei Li, Jianxun Lian, Xiao Zhou et al.

Retrieval models aim at selecting a small set of item candidates which match the preference of a given user. They play a vital role in large-scale recommender systems since subsequent models such as rankers highly depend on the quality of item candidates. However, most existing retrieval models employ a single-round inference paradigm, which may not adequately capture the dynamic nature of user preferences and stuck in one area in the item space. In this paper, we propose Ada-Retrieval, an adaptive multi-round retrieval paradigm for recommender systems that iteratively refines user representations to better capture potential candidates in the full item space. Ada-Retrieval comprises two key modules: the item representation adapter and the user representation adapter, designed to inject context information into items' and users' representations. The framework maintains a model-agnostic design, allowing seamless integration with various backbone models such as RNNs or Transformers. We perform experiments on three widely used public datasets, incorporating five powerful sequential recommenders as backbone models. Our results demonstrate that Ada-Retrieval significantly enhances the performance of various base models, with consistent improvements observed across different datasets. Our code and data are publicly available at: https://github.com/ll0ruc/Ada-Retrieval.

Jincenzi Wu, Yuxuan Lei, Jianxun Lian et al.

While large language models demonstrate remarkable capabilities across numerous domains, social intelligence - the capacity to perceive social cues, infer mental states, and generate appropriate responses - remains a critical challenge, particularly for enabling effective human-AI collaboration and developing AI that truly serves human needs. Current models often rely on superficial patterns rather than genuine social reasoning. We argue that cultivating human-like social intelligence requires training with challenging cases that resist shortcut solutions. To this end, we introduce ToMBench-Hard, an adversarial benchmark designed to provide hard training examples for social reasoning. Building on this, we propose Social-R1, a reinforcement learning framework that aligns model reasoning with human cognition through multi-dimensional rewards. Unlike outcome-based RL, Social-R1 supervises the entire reasoning process, enforcing structural alignment, logical integrity, and information density. Results show that our approach enables a 4B parameter model to surpass much larger counterparts and generalize robustly across eight diverse benchmarks. These findings demonstrate that challenging training cases with trajectory-level alignment offer a path toward efficient and reliable social intelligence.

Wenlong Shi, Jianxun Lian, Mingqi Wu et al.

Large language models (LLMs) increasingly serve as interactive social agents, yet their ability to maintain coherent and authentic persona-level role-playing remains limited, particularly in realistic social scenarios. Existing research predominantly focuses on character-level settings and relies on static evaluation formats, failing to capture the complexity of everyday social interactions. In this work, we present PersonaArena, a dynamic simulation framework for evaluating and improving persona-level role-playing in LLMs. PersonaArena leverages a large, filtered corpus of user-generated social content to construct a nuanced persona bank, and elicits multi-turn, context-rich interactions within simulated social environments. Our framework features a multi-agent debating judge for holistic and unbiased assessment. Through extensive experiments, we demonstrate that PersonaArena enables rigorous evaluation and enhancement of LLMs' role-playing capabilities, advancing the development of more authentic and socially adept AI agents.

Jonathan Prunty, Seraphina Zhang, Patrick Quinn et al.

As multimodal language models (MLMs) are increasingly used in social and collaborative settings, it is crucial to evaluate their perspective-taking abilities. Existing benchmarks largely rely on text-based vignettes or static scene understanding, leaving visuospatial perspective-taking (VPT) underexplored. We adapt two evaluation tasks from human studies: the Director Task, assessing VPT in a referential communication paradigm, and the Rotating Figure Task, probing perspective-taking across angular disparities. Across tasks, MLMs show pronounced deficits in Level 2 VPT, which requires inhibiting one's own perspective to adopt another's. These results expose critical limitations in current MLMs' ability to represent and reason about alternative perspectives, with implications for their use in collaborative contexts.

Hao Liao, Wensheng Lu, Jianxun Lian et al.

Large Language Models (LLMs) have shown promise for generative recommender systems due to their transformative capabilities in user interaction. However, ensuring they do not recommend out-of-domain (OOD) items remains a challenge. We study two distinct methods to address this issue: RecLM-ret, a retrieval-based method, and RecLM-cgen, a constrained generation method. Both methods integrate seamlessly with existing LLMs to ensure in-domain recommendations. Comprehensive experiments on three recommendation datasets demonstrate that RecLM-cgen consistently outperforms RecLM-ret and existing LLM-based recommender models in accuracy while eliminating OOD recommendations, making it the preferred method for adoption. Additionally, RecLM-cgen maintains strong generalist capabilities and is a lightweight plug-and-play module for easy integration into LLMs, offering valuable practical benefits for the community. Source code is available at https://github.com/microsoft/RecAI

SeongKu Kang, Jianxun Lian, Dongha Lee et al.

Recommender systems suffer from biases that cause the collected feedback to incompletely reveal user preference. While debiasing learning has been extensively studied, they mostly focused on the specialized (called counterfactual) test environment simulated by random exposure of items, significantly degrading accuracy in the typical (called factual) test environment based on actual user-item interactions. In fact, each test environment highlights the benefit of a different aspect: the counterfactual test emphasizes user satisfaction in the long-terms, while the factual test focuses on predicting subsequent user behaviors on platforms. Therefore, it is desirable to have a model that performs well on both tests rather than only one. In this work, we introduce a new learning framework, called Bias-adaptive Preference distillation Learning (BPL), to gradually uncover user preferences with dual distillation strategies. These distillation strategies are designed to drive high performance in both factual and counterfactual test environments. Employing a specialized form of teacher-student distillation from a biased model, BPL retains accurate preference knowledge aligned with the collected feedback, leading to high performance in the factual test. Furthermore, through self-distillation with reliability filtering, BPL iteratively refines its knowledge throughout the training process. This enables the model to produce more accurate predictions across a broader range of user-item combinations, thereby improving performance in the counterfactual test. Comprehensive experiments validate the effectiveness of BPL in both factual and counterfactual tests. Our implementation is accessible via: https://github.com/SeongKu-Kang/BPL.

Jiancan Wu, Xiang Wang, Fuli Feng et al.

Representation learning on user-item graph for recommendation has evolved from using single ID or interaction history to exploiting higher-order neighbors. This leads to the success of graph convolution networks (GCNs) for recommendation such as PinSage and LightGCN. Despite effectiveness, we argue that they suffer from two limitations: (1) high-degree nodes exert larger impact on the representation learning, deteriorating the recommendations of low-degree (long-tail) items; and (2) representations are vulnerable to noisy interactions, as the neighborhood aggregation scheme further enlarges the impact of observed edges. In this work, we explore self-supervised learning on user-item graph, so as to improve the accuracy and robustness of GCNs for recommendation. The idea is to supplement the classical supervised task of recommendation with an auxiliary self-supervised task, which reinforces node representation learning via self-discrimination. Specifically, we generate multiple views of a node, maximizing the agreement between different views of the same node compared to that of other nodes. We devise three operators to generate the views -- node dropout, edge dropout, and random walk -- that change the graph structure in different manners. We term this new learning paradigm as \textit{Self-supervised Graph Learning} (SGL), implementing it on the state-of-the-art model LightGCN. Through theoretical analyses, we find that SGL has the ability of automatically mining hard negatives. Empirical studies on three benchmark datasets demonstrate the effectiveness of SGL, which improves the recommendation accuracy, especially on long-tail items, and the robustness against interaction noises. Our implementations are available at \url{https://github.com/wujcan/SGL}.

Jiancan Wu, Xiangnan He, Xiang Wang et al.

The latest advance in recommendation shows that better user and item representations can be learned via performing graph convolutions on the user-item interaction graph. However, such finding is mostly restricted to the collaborative filtering (CF) scenario, where the interaction contexts are not available. In this work, we extend the advantages of graph convolutions to context-aware recommender system (CARS, which represents a generic type of models that can handle various side information). We propose \textit{Graph Convolution Machine} (GCM), an end-to-end framework that consists of three components: an encoder, graph convolution (GC) layers, and a decoder. The encoder projects users, items, and contexts into embedding vectors, which are passed to the GC layers that refine user and item embeddings with context-aware graph convolutions on user-item graph. The decoder digests the refined embeddings to output the prediction score by considering the interactions among user, item, and context embeddings. We conduct experiments on three real-world datasets from Yelp and Amazon, validating the effectiveness of GCM and the benefits of performing graph convolutions for CARS. Our implementations are available at \url{https://github.com/wujcan/GCM}.

Jianxun Lian, Xiaohuan Zhou, Fuzheng Zhang et al.

Combinatorial features are essential for the success of many commercial models. Manually crafting these features usually comes with high cost due to the variety, volume and velocity of raw data in web-scale systems. Factorization based models, which measure interactions in terms of vector product, can learn patterns of combinatorial features automatically and generalize to unseen features as well. With the great success of deep neural networks (DNNs) in various fields, recently researchers have proposed several DNN-based factorization model to learn both low- and high-order feature interactions. Despite the powerful ability of learning an arbitrary function from data, plain DNNs generate feature interactions implicitly and at the bit-wise level. In this paper, we propose a novel Compressed Interaction Network (CIN), which aims to generate feature interactions in an explicit fashion and at the vector-wise level. We show that the CIN share some functionalities with convolutional neural networks (CNNs) and recurrent neural networks (RNNs). We further combine a CIN and a classical DNN into one unified model, and named this new model eXtreme Deep Factorization Machine (xDeepFM). On one hand, the xDeepFM is able to learn certain bounded-degree feature interactions explicitly; on the other hand, it can learn arbitrary low- and high-order feature interactions implicitly. We conduct comprehensive experiments on three real-world datasets. Our results demonstrate that xDeepFM outperforms state-of-the-art models. We have released the source code of xDeepFM at \url{https://github.com/Leavingseason/xDeepFM}.

Xiangxu Zhang, Xiao Zhou, Hongteng Xu et al.

Medication recommendations aim to generate safe and effective medication sets from health records. However, accurately recommending medications hinges on inferring a patient's latent clinical condition from sparse and noisy observations, which requires both (i) preserving the visit-level combinatorial semantics of co-occurring entities and (ii) leveraging informative historical references through effective, visit-conditioned retrieval. Most existing methods fall short in one of both aspects: graph-based modeling often fragments higher-order intra-visit patterns into pairwise relations, while inter-visit augmentation methods commonly exhibit an imbalance between learning a globally stable representation space and performing dynamic retrieval within it. To address these limitations, this paper proposes HypeMed, a two-stage hypergraph-based framework unifying intra-visit coherence modeling and inter-visit augmentation. HypeMed consists of two core modules: MedRep for representation pre-training, and SimMR for similarity-enhanced recommendation. In the first stage, MedRep encodes clinical visits as hyperedges via knowledge-aware contrastive pre-training, creating a globally consistent, retrieval-friendly embedding space. In the second stage, SimMR performs dynamic retrieval within this space, fusing retrieved references with the patient's longitudinal data to refine medication prediction. Evaluation on real-world benchmarks shows that HypeMed outperforms state-of-the-art baselines in both recommendation precision and DDI reduction, simultaneously enhancing the effectiveness and safety of clinical decision support.

Wensheng Lu, Jianxun Lian, Wei Zhang et al.

Inspired by the exceptional general intelligence of Large Language Models (LLMs), researchers have begun to explore their application in pioneering the next generation of recommender systems - systems that are conversational, explainable, and controllable. However, existing literature primarily concentrates on integrating domain-specific knowledge into LLMs to enhance accuracy, often neglecting the ability to follow instructions. To address this gap, we initially introduce a collection of supervised learning tasks, augmented with labels derived from a conventional recommender model, aimed at explicitly improving LLMs' proficiency in adhering to recommendation-specific instructions. Subsequently, we develop a reinforcement learning-based alignment procedure to further strengthen LLMs' aptitude in responding to users' intentions and mitigating formatting errors. Through extensive experiments on two real-world datasets, our method markedly advances the capability of LLMs to comply with instructions within recommender systems, while sustaining a high level of accuracy performance.

Cheng Li, Jindong Wang, Yixuan Zhang et al.

Emotion significantly impacts our daily behaviors and interactions. While recent generative AI models, such as large language models, have shown impressive performance in various tasks, it remains unclear whether they truly comprehend emotions. This paper aims to address this gap by incorporating psychological theories to gain a holistic understanding of emotions in generative AI models. Specifically, we propose three approaches: 1) EmotionPrompt to enhance AI model performance, 2) EmotionAttack to impair AI model performance, and 3) EmotionDecode to explain the effects of emotional stimuli, both benign and malignant. Through extensive experiments involving language and multi-modal models on semantic understanding, logical reasoning, and generation tasks, we demonstrate that both textual and visual EmotionPrompt can boost the performance of AI models while EmotionAttack can hinder it. Additionally, EmotionDecode reveals that AI models can comprehend emotional stimuli akin to the mechanism of dopamine in the human brain. Our work heralds a novel avenue for exploring psychology to enhance our understanding of generative AI models.

Lei Wang, Jianxun Lian, Yi Huang et al. · pku

Role-playing is a crucial capability of Large Language Models (LLMs), enabling a wide range of practical applications, including intelligent non-player characters, digital twins, and emotional companions. Evaluating this capability in LLMs is challenging due to the complex dynamics involved in role-playing, such as maintaining character fidelity throughout a storyline and navigating open-ended narratives without a definitive ground truth. Current evaluation methods, which primarily focus on question-answering or conversational snapshots, fall short of adequately capturing the nuanced character traits and behaviors essential for authentic role-playing. In this paper, we propose CharacterBox, which is a simulation sandbox designed to generate situational fine-grained character behavior trajectories. These behavior trajectories enable a more comprehensive and in-depth evaluation of role-playing capabilities. CharacterBox consists of two main components: the character agent and the narrator agent. The character agent, grounded in psychological and behavioral science, exhibits human-like behaviors, while the narrator agent coordinates interactions between character agents and environmental changes. Additionally, we introduce two trajectory-based methods that leverage CharacterBox to enhance LLM performance. To reduce costs and facilitate the adoption of CharacterBox by public communities, we fine-tune two smaller models, CharacterNR and CharacterRM, as substitutes for GPT API calls, and demonstrate their competitive performance compared to advanced GPT APIs.

Nanxu Gong, Zixin Chen, Haotian Li et al.

Improving the Theory of Mind (ToM) capability of Large Language Models (LLMs) is crucial for effective social interactions between these AI models and humans. However, the existing benchmarks often measure ToM capability improvement through story-reading, multiple-choice questions from a third-person perspective, while ignoring the first-person, dynamic, and open-ended nature of human-AI (HAI) interactions. To directly examine how ToM improvement techniques benefit HAI interactions, we first proposed the new paradigm of interactive ToM evaluation with both perspective and metric shifts. Next, following the paradigm, we conducted a systematic study of four representative ToM enhancement techniques using both four real-world datasets and a user study, covering both goal-oriented tasks (e.g., coding, math) and experience-oriented tasks (e.g., counseling). Our findings reveal that improvements on static benchmarks do not always translate to better performance in dynamic HAI interactions. This paper offers critical insights into ToM evaluation, showing the necessity of interaction-based assessments in developing next-generation, socially aware LLMs for HAI symbiosis.

HyunJin Kim, Xiaoyuan Yi, Jing Yao et al.

The emergence of large language models (LLMs) has sparked the possibility of about Artificial Superintelligence (ASI), a hypothetical AI system surpassing human intelligence. However, existing alignment paradigms struggle to guide such advanced AI systems. Superalignment, the alignment of AI systems with human values and safety requirements at superhuman levels of capability aims to addresses two primary goals -- scalability in supervision to provide high-quality guidance signals and robust governance to ensure alignment with human values. In this survey, we examine scalable oversight methods and potential solutions for superalignment. Specifically, we explore the concept of ASI, the challenges it poses, and the limitations of current alignment paradigms in addressing the superalignment problem. Then we review scalable oversight methods for superalignment. Finally, we discuss the key challenges and propose pathways for the safe and continual improvement of ASI systems. By comprehensively reviewing the current literature, our goal is provide a systematical introduction of existing methods, analyze their strengths and limitations, and discuss potential future directions.

Zeyu Zhang, Jianxun Lian, Chen Ma et al.

Trending topics have become a significant part of modern social media, attracting users to participate in discussions of breaking events. However, they also bring in a new channel for poisoning attacks, resulting in negative impacts on society. Therefore, it is urgent to study this critical problem and develop effective strategies for defense. In this paper, we propose TrendSim, an LLM-based multi-agent system to simulate trending topics in social media under poisoning attacks. Specifically, we create a simulation environment for trending topics that incorporates a time-aware interaction mechanism, centralized message dissemination, and an interactive system. Moreover, we develop LLM-based human-like agents to simulate users in social media, and propose prototype-based attackers to replicate poisoning attacks. Besides, we evaluate TrendSim from multiple aspects to validate its effectiveness. Based on TrendSim, we conduct simulation experiments to study four critical problems about poisoning attacks on trending topics for social benefit.

Zhengyu Hu, Jianxun Lian, Zheyuan Xiao et al.

Large language models (LLMs) have shown impressive capabilities across tasks such as mathematics, coding, and reasoning, yet their learning ability, which is crucial for adapting to dynamic environments and acquiring new knowledge, remains underexplored. In this work, we address this gap by introducing a framework inspired by cognitive psychology and education. Specifically, we decompose general learning ability into three distinct, complementary dimensions: Learning from Instructor (acquiring knowledge via explicit guidance), Learning from Concept (internalizing abstract structures and generalizing to new contexts), and Learning from Experience (adapting through accumulated exploration and feedback). We conduct a comprehensive empirical study across the three learning dimensions and identify several insightful findings, such as (i) interaction improves learning; (ii) conceptual understanding is scale-emergent and benefits larger models; and (iii) LLMs are effective few-shot learners but not many-shot learners. Based on our framework and empirical findings, we introduce a benchmark that provides a unified and realistic evaluation of LLMs' general learning abilities across three learning cognition dimensions. It enables diagnostic insights and supports evaluation and development of more adaptive and human-like models.

Zhengyu Hu, Jianxun Lian, Zheyuan Xiao et al.

Recent advances in large language models (LLMs) have enabled human-like social simulations at unprecedented scale and fidelity, offering new opportunities for computational social science. A key challenge, however, is the construction of persona sets that authentically represent the diversity and distribution of real-world populations. Most existing LLM-based social simulation studies focus primarily on designing agentic frameworks and simulation environments, often overlooking the complexities of persona generation and the potential biases introduced by unrepresentative persona sets. In this paper, we propose a systematic framework for synthesizing high-quality, population-aligned persona sets for LLM-driven social simulation. Our approach begins by leveraging LLMs to generate narrative personas from long-term social media data, followed by rigorous quality assessment to filter out low-fidelity profiles. We then apply importance sampling to achieve global alignment with reference psychometric distributions, such as the Big Five personality traits. To address the needs of specific simulation contexts, we further introduce a task-specific module that adapts the globally aligned persona set to targeted subpopulations. Extensive experiments demonstrate that our method significantly reduces population-level bias and enables accurate, flexible social simulation for a wide range of research and policy applications.

Shanlin Zhou, Xinpeng Wang, Jianxun Lian et al.

Trained on diverse human-authored texts, Large Language Models (LLMs) unlocked the potential for Creative Natural Language Generation (CNLG), benefiting various applications like advertising and storytelling. Nevertheless, CNLG still remains difficult due to two main challenges. (1) Multi-objective flexibility: user requirements are often personalized, fine-grained, and pluralistic, which LLMs struggle to satisfy simultaneously; (2) Interpretive complexity: beyond generation, creativity also involves understanding and interpreting implicit meaning to enhance users' perception. These challenges significantly limit current methods, especially in short-form text generation, in generating creative and insightful content. To address this, we focus on Chinese baby naming, a representative short-form CNLG task requiring adherence to explicit user constraints (e.g., length, semantics, anthroponymy) while offering meaningful aesthetic explanations. We propose NAMeGEn, a novel multi-agent optimization framework that iteratively alternates between objective extraction, name generation, and evaluation to meet diverse requirements and generate accurate explanations. To support this task, we further construct a classical Chinese poetry corpus with 17k+ poems to enhance aesthetics, and introduce CBNames, a new benchmark with tailored metrics. Extensive experiments demonstrate that NAMeGEn effectively generates creative names that meet diverse, personalized requirements while providing meaningful explanations, outperforming six baseline methods spanning various LLM backbones without any training.

Yitian Huang, Yuxuan Lei, Jianxun Lian et al.

This report presents the solution and results of our team MSRA\_SC in the Commonsense Persona-Grounded Dialogue Challenge (CPDC 2025). We propose a simple yet effective framework that unifies improvements across both GPU Track and API Track. Our method centers on two key components. First, Context Engineering applies dynamic tool pruning and persona clipping for input compression, combined with post-processing techniques such as parameter normalization and function merging. Together with manually refined prompts, this design improves tool call stability, execution reliability, and role-playing guidance. Second, in the GPU Track, we further adopt GRPO training, replacing supervised fine-tuning with reinforcement learning directly optimized by reward signals. This mitigates small-sample overfitting and significantly enhances task-oriented dialogue performance. In the final evaluation, our team ranks 1st in Task 2 API, 2nd in Task 1 API, and 3rd in both Task 3 API and GPU track, demonstrating the effectiveness of our approach. Our code is publicly available at https://gitlab.aicrowd.com/nikoo_yu/cpdc-2025-winning-solution

Hyunji Nam, Yanming Wan, Mickel Liu et al.

As everyday use cases of large language model (LLM) AI assistants have expanded, it is becoming increasingly important to personalize responses to align to different users' preferences and goals. While reinforcement learning from human feedback (RLHF) is effective at improving LLMs to be generally more helpful and fluent, it does not account for variability across users, as it models the entire user population with a single reward model, meaning it assumes that everyone's preferences are the same. We present a novel framework, Preference Learning Using Summarization (PLUS), that uses reinforcement learning (RL) to learn to produce text-based summaries of each user's preferences, characteristics, and past conversations. These summaries condition the reward model, enabling it to make personalized predictions about the types of responses valued by each user. Both the user-summarization model and reward model are trained simultaneously, creating an online co-adaptation loop. We show that in contrast to the standard Bradley-Terry model, summaries produced by PLUS capture diverse aspects of user preferences, achieving a 11-77% improvement in reward model accuracy. Key strengths of PLUS are: (1) robust performance with new users and conversation topics, achieving a 25% improvement over the best personalized RLHF technique; (2) zero-shot personalization with state-of-the-art proprietary models like GPT-4 (e.g., PLUS-summary-conditioned responses achieved a 72% win rate compared to 28% for default GPT-4o); (3) learning from flexible user contexts beyond preference labels, and (4) interpretable representation of users, enabling greater transparency and user control in pluralistic LLM alignment.

Xixian Yong, Jianxun Lian, Xiaoyuan Yi et al.

Large language models (LLMs) have been widely adopted as the core of agent frameworks in various scenarios, such as social simulations and AI companions. However, the extent to which they can replicate human-like motivations remains an underexplored question. Existing benchmarks are constrained by simplistic scenarios and the absence of character identities, resulting in an information asymmetry with real-world situations. To address this gap, we propose MotiveBench, which consists of 200 rich contextual scenarios and 600 reasoning tasks covering multiple levels of motivation. Using MotiveBench, we conduct extensive experiments on seven popular model families, comparing different scales and versions within each family. The results show that even the most advanced LLMs still fall short in achieving human-like motivational reasoning. Our analysis reveals key findings, including the difficulty LLMs face in reasoning about "love & belonging" motivations and their tendency toward excessive rationality and idealism. These insights highlight a promising direction for future research on the humanization of LLMs. The dataset, benchmark, and code are available at https://aka.ms/motivebench.

Yi Liu, Yuan Tian, Jianxun Lian et al.

Dense retrieval is widely used for entity linking to retrieve entities from large-scale knowledge bases. Mainstream techniques are based on a dual-encoder framework, which encodes mentions and entities independently and calculates their relevances via rough interaction metrics, resulting in difficulty in explicitly modeling multiple mention-relevant parts within entities to match divergent mentions. Aiming at learning entity representations that can match divergent mentions, this paper proposes a Multi-View Enhanced Distillation (MVD) framework, which can effectively transfer knowledge of multiple fine-grained and mention-relevant parts within entities from cross-encoders to dual-encoders. Each entity is split into multiple views to avoid irrelevant information being over-squashed into the mention-relevant view. We further design cross-alignment and self-alignment mechanisms for this framework to facilitate fine-grained knowledge distillation from the teacher model to the student model. Meanwhile, we reserve a global-view that embeds the entity as a whole to prevent dispersal of uniform information. Experiments show our method achieves state-of-the-art performance on several entity linking benchmarks.

Junhan Yang, Zheng Liu, Shitao Xiao et al.

The lack of labeled data is a major obstacle to learning high-quality sentence embeddings. Recently, self-supervised contrastive learning (SCL) is regarded as a promising way to address this problem. However, the existing works mainly rely on hand-crafted data annotation heuristics to generate positive training samples, which not only call for domain expertise and laborious tuning, but are also prone to the following unfavorable cases: 1) trivial positives, 2) coarse-grained positives, and 3) false positives. As a result, the self-supervision's quality can be severely limited in reality. In this work, we propose a novel framework InfoCSE to address the above problems. Instead of relying on annotation heuristics defined by humans, it leverages the sentence representation model itself and realizes the following iterative self-supervision process: on one hand, the improvement of sentence representation may contribute to the quality of data annotation; on the other hand, more effective data annotation helps to generate high-quality positive samples, which will further improve the current sentence representation model. In other words, the representation learning and data annotation become mutually reinforced, where a strong self-supervision effect can be derived. Extensive experiments are performed based on three benchmark datasets, where notable improvements can be achieved against the existing SCL-based methods.

Yu Song, Jianxun Lian, Shuai Sun et al.

User interest exploration is an important and challenging topic in recommender systems, which alleviates the closed-loop effects between recommendation models and user-item interactions. Contextual bandit (CB) algorithms strive to make a good trade-off between exploration and exploitation so that users' potential interests have chances to expose. However, classical CB algorithms can only be applied to a small, sampled item set (usually hundreds), which forces the typical applications in recommender systems limited to candidate post-ranking, homepage top item ranking, ad creative selection, or online model selection (A/B test). In this paper, we introduce two simple but effective hierarchical CB algorithms to make a classical CB model (such as LinUCB and Thompson Sampling) capable to explore users' interest in the entire item space without limiting it to a small item set. We first construct a hierarchy item tree via a bottom-up clustering algorithm to organize items in a coarse-to-fine manner. Then we propose a hierarchical CB (HCB) algorithm to explore users' interest in the hierarchy tree. HCB takes the exploration problem as a series of decision-making processes, where the goal is to find a path from the root to a leaf node, and the feedback will be back-propagated to all the nodes in the path. We further propose a progressive hierarchical CB (pHCB) algorithm, which progressively extends visible nodes which reach a confidence level for exploration, to avoid misleading actions on upper-level nodes in the sequential decision-making process. Extensive experiments on two public recommendation datasets demonstrate the effectiveness and flexibility of our methods.

Junhan Yang, Zheng Liu, Bowen Jin et al.

Transformer encoding networks have been proved to be a powerful tool of understanding natural languages. They are playing a critical role in native ads service, which facilitates the recommendation of appropriate ads based on user's web browsing history. For the sake of efficient recommendation, conventional methods would generate user and advertisement embeddings independently with a siamese transformer encoder, such that approximate nearest neighbour search (ANN) can be leveraged. Given that the underlying semantic about user and ad can be complicated, such independently generated embeddings are prone to information loss, which leads to inferior recommendation quality. Although another encoding strategy, the cross encoder, can be much more accurate, it will lead to huge running cost and become infeasible for realtime services, like native ads recommendation. In this work, we propose hybrid encoder, which makes efficient and precise native ads recommendation through two consecutive steps: retrieval and ranking. In the retrieval step, user and ad are encoded with a siamese component, which enables relevant candidates to be retrieved via ANN search. In the ranking step, it further represents each ad with disentangled embeddings and each user with ad-related embeddings, which contributes to the fine-grained selection of high-quality ads from the candidate set. Both steps are light-weighted, thanks to the pre-computed and cached intermedia results. To optimize the hybrid encoder's performance in this two-stage workflow, a progressive training pipeline is developed, which builds up the model's capability in the retrieval and ranking task step-by-step. The hybrid encoder's effectiveness is experimentally verified: with very little additional cost, it outperforms the siamese encoder significantly and achieves comparable recommendation quality as the cross encoder.

Jianxun Lian, Iyad Batal, Zheng Liu et al.

Precise user modeling is critical for online personalized recommendation services. Generally, users' interests are diverse and are not limited to a single aspect, which is particularly evident when their behaviors are observed for a longer time. For example, a user may demonstrate interests in cats/dogs, dancing and food \& delights when browsing short videos on Tik Tok; the same user may show interests in real estate and women's wear in her web browsing behaviors. Traditional models tend to encode a user's behaviors into a single embedding vector, which do not have enough capacity to effectively capture her diverse interests. This paper proposes a Sequential User Matrix (SUM) to accurately and efficiently capture users' diverse interests. SUM models user behavior with a multi-channel network, with each channel representing a different aspect of the user's interests. User states in different channels are updated by an \emph{erase-and-add} paradigm with interest- and instance-level attention. We further propose a local proximity debuff component and a highway connection component to make the model more robust and accurate. SUM can be maintained and updated incrementally, making it feasible to be deployed for large-scale online serving. We conduct extensive experiments on two datasets. Results demonstrate that SUM consistently outperforms state-of-the-art baselines.

Chuhan Wu, Fangzhao Wu, Tao Qi et al.

User modeling is critical for many personalized web services. Many existing methods model users based on their behaviors and the labeled data of target tasks. However, these methods cannot exploit useful information in unlabeled user behavior data, and their performance may be not optimal when labeled data is scarce. Motivated by pre-trained language models which are pre-trained on large-scale unlabeled corpus to empower many downstream tasks, in this paper we propose to pre-train user models from large-scale unlabeled user behaviors data. We propose two self-supervision tasks for user model pre-training. The first one is masked behavior prediction, which can model the relatedness between historical behaviors. The second one is next $K$ behavior prediction, which can model the relatedness between past and future behaviors. The pre-trained user models are finetuned in downstream tasks to learn task-specific user representations. Experimental results on two real-world datasets validate the effectiveness of our proposed user model pre-training method.

Danyang Liu, Jianxun Lian, Shiyin Wang et al.

News articles usually contain knowledge entities such as celebrities or organizations. Important entities in articles carry key messages and help to understand the content in a more direct way. An industrial news recommender system contains various key applications, such as personalized recommendation, item-to-item recommendation, news category classification, news popularity prediction and local news detection. We find that incorporating knowledge entities for better document understanding benefits these applications consistently. However, existing document understanding models either represent news articles without considering knowledge entities (e.g., BERT) or rely on a specific type of text encoding model (e.g., DKN) so that the generalization ability and efficiency is compromised. In this paper, we propose KRED, which is a fast and effective model to enhance arbitrary document representation with a knowledge graph. KRED first enriches entities' embeddings by attentively aggregating information from their neighborhood in the knowledge graph. Then a context embedding layer is applied to annotate the dynamic context of different entities such as frequency, category and position. Finally, an information distillation layer aggregates the entity embeddings under the guidance of the original document representation and transforms the document vector into a new one. We advocate to optimize the model with a multi-task framework, so that different news recommendation applications can be united and useful information can be shared across different tasks. Experiments on a real-world Microsoft News dataset demonstrate that KRED greatly benefits a variety of news recommendation applications.

Zheng Liu, Yu Xing, Jianxun Lian et al.

Candidate retrieval is a fundamental issue in recommendation system. Given user's recommendation request, relevant candidates need to be retrieved in realtime for subsequent ranking operations. Considering that the retrieval operation is conducted over considerable items, it has to be both precise and scalable so that high-quality candidates can be acquired within tolerable latency. Unfortunately, conventional methods would trade off precision for high running efficiency, which leads to inferior retrieval quality. In contrast, those deep learning-based approaches can be highly accurate in identifying relevant items; yet, they are unsuitable for candidate retrieval due to their inherent limitation on scalability. In this work, a novel framework is proposed to address the above challenges. The underlying intuition is to rely on a well-trained ranking model for the supervision of an efficient retrieval model, such that it will unify the scalability and precision as a whole. We have implemented our conceptual framework and made comprehensive evaluation for it, where promising results are achieved against representative baselines. Our work is undergoing a anonymous review, and it will soon be released after the notification. If you're also interested in this problem, please feel free to contact us.

Xiao Zhou, Danyang Liu, Jianxun Lian et al.

The success of recommender systems in modern online platforms is inseparable from the accurate capture of users' personal tastes. In everyday life, large amounts of user feedback data are created along with user-item online interactions in a variety of ways, such as browsing, purchasing, and sharing. These multiple types of user feedback provide us with tremendous opportunities to detect individuals' fine-grained preferences. Different from most existing recommender systems that rely on a single type of feedback, we advocate incorporating multiple types of user-item interactions for better recommendations. Based on the observation that the underlying spectrum of user preferences is reflected in various types of interactions with items and can be uncovered by latent relational learning in metric space, we propose a unified neural learning framework, named Multi-Relational Memory Network (MRMN). It can not only model fine-grained user-item relations but also enable us to discriminate between feedback types in terms of the strength and diversity of user preferences. Extensive experiments show that the proposed MRMN model outperforms competitive state-of-the-art algorithms in a wide range of scenarios, including e-commerce, local services, and job recommendations.