Saffron Huang

Christopher Summerfield, Lisa Argyle, Michiel Bakker et al. · stanford

Advanced AI systems capable of generating humanlike text and multimodal content are now widely available. In this paper, we discuss the impacts that generative artificial intelligence may have on democratic processes. We consider the consequences of AI for citizens' ability to make informed choices about political representatives and issues (epistemic impacts). We ask how AI might be used to destabilise or support democratic mechanisms like elections (material impacts). Finally, we discuss whether AI will strengthen or weaken democratic principles (foundational impacts). It is widely acknowledged that new AI systems could pose significant challenges for democracy. However, it has also been argued that generative AI offers new opportunities to educate and learn from citizens, strengthen public discourse, help people find common ground, and to reimagine how democracies might work better.

Lennart Luettgau, Hannah Rose Kirk, Kobi Hackenburg et al.

Conversational AI systems are increasingly being used in place of traditional search engines to help users complete information-seeking tasks. This has raised concerns in the political domain, where biased or hallucinated outputs could misinform voters or distort public opinion. However, in spite of these concerns, the extent to which conversational AI is used for political information-seeking, as well the potential impact of this use on users' political knowledge, remains uncertain. Here, we address these questions: First, in a representative national survey of the UK public (N = 2,499), we find that in the week before the 2024 election as many as 32% of chatbot users - and 13% of eligible UK voters - have used conversational AI to seek political information relevant to their electoral choice. Second, in a series of randomised controlled trials (N = 2,858 total) we find that across issues, models, and prompting strategies, task-directed conversations with AI to research specific political topics increase political knowledge (increase belief in true information and decrease belief in misinformation) to the same extent as self-directed Google search. Taken together, our results suggest that people in the UK are increasingly turning to conversational AI for information about politics. These findings substantially extend prior work by demonstrating that conversational AI's effects on political knowledge generalise across multiple topics, political perspectives, and model families, suggesting that the shift toward AI-assisted political information-seeking may not lead to increased public belief in political misinformation.

Kunal Handa, Alex Tamkin, Miles McCain et al. · stanford

Despite widespread speculation about artificial intelligence's impact on the future of work, we lack systematic empirical evidence about how these systems are actually being used for different tasks. Here, we present a novel framework for measuring AI usage patterns across the economy. We leverage a recent privacy-preserving system to analyze over four million Claude.ai conversations through the lens of tasks and occupations in the U.S. Department of Labor's O*NET Database. Our analysis reveals that AI usage primarily concentrates in software development and writing tasks, which together account for nearly half of all total usage. However, usage of AI extends more broadly across the economy, with approximately 36% of occupations using AI for at least a quarter of their associated tasks. We also analyze how AI is being used for tasks, finding 57% of usage suggests augmentation of human capabilities (e.g., learning or iterating on an output) while 43% suggests automation (e.g., fulfilling a request with minimal human involvement). While our data and methods face important limitations and only paint a picture of AI usage on a single platform, they provide an automated, granular approach for tracking AI's evolving role in the economy and identifying leading indicators of future impact as these technologies continue to advance.

Alex Tamkin, Miles McCain, Kunal Handa et al. · stanford

How are AI assistants being used in the real world? While model providers in theory have a window into this impact via their users' data, both privacy concerns and practical challenges have made analyzing this data difficult. To address these issues, we present Clio (Claude insights and observations), a privacy-preserving platform that uses AI assistants themselves to analyze and surface aggregated usage patterns across millions of conversations, without the need for human reviewers to read raw conversations. We validate this can be done with a high degree of accuracy and privacy by conducting extensive evaluations. We demonstrate Clio's usefulness in two broad ways. First, we share insights about how models are being used in the real world from one million Claude.ai Free and Pro conversations, ranging from providing advice on hairstyles to providing guidance on Git operations and concepts. We also identify the most common high-level use cases on Claude.ai (coding, writing, and research tasks) as well as patterns that differ across languages (e.g., conversations in Japanese discuss elder care and aging populations at higher-than-typical rates). Second, we use Clio to make our systems safer by identifying coordinated attempts to abuse our systems, monitoring for unknown unknowns during critical periods like launches of new capabilities or major world events, and improving our existing monitoring systems. We also discuss the limitations of our approach, as well as risks and ethical concerns. By enabling analysis of real-world AI usage, Clio provides a scalable platform for empirically grounded AI safety and governance.

Saffron Huang, Esin Durmus, Miles McCain et al. · stanford

AI assistants can impart value judgments that shape people's decisions and worldviews, yet little is known empirically about what values these systems rely on in practice. To address this, we develop a bottom-up, privacy-preserving method to extract the values (normative considerations stated or demonstrated in model responses) that Claude 3 and 3.5 models exhibit in hundreds of thousands of real-world interactions. We empirically discover and taxonomize 3,307 AI values and study how they vary by context. We find that Claude expresses many practical and epistemic values, and typically supports prosocial human values while resisting values like "moral nihilism". While some values appear consistently across contexts (e.g. "transparency"), many are more specialized and context-dependent, reflecting the diversity of human interlocutors and their varied contexts. For example, "harm prevention" emerges when Claude resists users, "historical accuracy" when responding to queries about controversial events, "healthy boundaries" when asked for relationship advice, and "human agency" in technology ethics discussions. By providing the first large-scale empirical mapping of AI values in deployment, our work creates a foundation for more grounded evaluation and design of values in AI systems.

Lujain Ibrahim, Saffron Huang, Umang Bhatt et al.

Current AI evaluation methods, which rely on static, model-only tests, fail to account for harms that emerge through sustained human-AI interaction. As AI systems proliferate and are increasingly integrated into real-world applications, this disconnect between evaluation approaches and actual usage becomes more significant. In this paper, we propose a shift towards evaluation based on \textit{interactional ethics}, which focuses on \textit{interaction harms} - issues like inappropriate parasocial relationships, social manipulation, and cognitive overreliance that develop over time through repeated interaction, rather than through isolated outputs. First, we discuss the limitations of current evaluation methods, which (1) are static, (2) assume a universal user experience, and (3) have limited construct validity. Drawing on research from human-computer interaction, natural language processing, and the social sciences, we present practical principles for designing interactive evaluations. These include ecologically valid interaction scenarios, human impact metrics, and diverse human participation approaches. Finally, we explore implementation challenges and open research questions for researchers, practitioners, and regulators aiming to integrate interactive evaluations into AI governance frameworks. This work lays the groundwork for developing more effective evaluation methods that better capture the complex dynamics between humans and AI systems.

Saffron Huang, Divya Siddarth, Liane Lovitt et al.

There is growing consensus that language model (LM) developers should not be the sole deciders of LM behavior, creating a need for methods that enable the broader public to collectively shape the behavior of LM systems that affect them. To address this need, we present Collective Constitutional AI (CCAI): a multi-stage process for sourcing and integrating public input into LMs-from identifying a target population to sourcing principles to training and evaluating a model. We demonstrate the real-world practicality of this approach by creating what is, to our knowledge, the first LM fine-tuned with collectively sourced public input and evaluating this model against a baseline model trained with established principles from a LM developer. Our quantitative evaluations demonstrate several benefits of our approach: the CCAI-trained model shows lower bias across nine social dimensions compared to the baseline model, while maintaining equivalent performance on language, math, and helpful-harmless evaluations. Qualitative comparisons of the models suggest that the models differ on the basis of their respective constitutions, e.g., when prompted with contentious topics, the CCAI-trained model tends to generate responses that reframe the matter positively instead of a refusal. These results demonstrate a promising, tractable pathway toward publicly informed development of language models.

Ethan Perez, Saffron Huang, Francis Song et al.

Language Models (LMs) often cannot be deployed because of their potential to harm users in hard-to-predict ways. Prior work identifies harmful behaviors before deployment by using human annotators to hand-write test cases. However, human annotation is expensive, limiting the number and diversity of test cases. In this work, we automatically find cases where a target LM behaves in a harmful way, by generating test cases ("red teaming") using another LM. We evaluate the target LM's replies to generated test questions using a classifier trained to detect offensive content, uncovering tens of thousands of offensive replies in a 280B parameter LM chatbot. We explore several methods, from zero-shot generation to reinforcement learning, for generating test cases with varying levels of diversity and difficulty. Furthermore, we use prompt engineering to control LM-generated test cases to uncover a variety of other harms, automatically finding groups of people that the chatbot discusses in offensive ways, personal and hospital phone numbers generated as the chatbot's own contact info, leakage of private training data in generated text, and harms that occur over the course of a conversation. Overall, LM-based red teaming is one promising tool (among many needed) for finding and fixing diverse, undesirable LM behaviors before impacting users.

Jack W. Rae, Sebastian Borgeaud, Trevor Cai et al.

Language modelling provides a step towards intelligent communication systems by harnessing large repositories of written human knowledge to better predict and understand the world. In this paper, we present an analysis of Transformer-based language model performance across a wide range of model scales -- from models with tens of millions of parameters up to a 280 billion parameter model called Gopher. These models are evaluated on 152 diverse tasks, achieving state-of-the-art performance across the majority. Gains from scale are largest in areas such as reading comprehension, fact-checking, and the identification of toxic language, but logical and mathematical reasoning see less benefit. We provide a holistic analysis of the training dataset and model's behaviour, covering the intersection of model scale with bias and toxicity. Finally we discuss the application of language models to AI safety and the mitigation of downstream harms.

Sebastian Borgeaud, Arthur Mensch, Jordan Hoffmann et al.

We enhance auto-regressive language models by conditioning on document chunks retrieved from a large corpus, based on local similarity with preceding tokens. With a $2$ trillion token database, our Retrieval-Enhanced Transformer (RETRO) obtains comparable performance to GPT-3 and Jurassic-1 on the Pile, despite using 25$\times$ fewer parameters. After fine-tuning, RETRO performance translates to downstream knowledge-intensive tasks such as question answering. RETRO combines a frozen Bert retriever, a differentiable encoder and a chunked cross-attention mechanism to predict tokens based on an order of magnitude more data than what is typically consumed during training. We typically train RETRO from scratch, yet can also rapidly RETROfit pre-trained transformers with retrieval and still achieve good performance. Our work opens up new avenues for improving language models through explicit memory at unprecedented scale.