Suzhen Zheng

Tianyi Chen, Michael Solodko, Sen Wang et al.

Computer Using Agents (CUAs) are increasingly equipped with external tools, enabling them to perform complex and realistic tasks. For CUAs to operate effectively, application selection, which refers to deciding which application to use before invoking fine-grained tools such as APIs, is a fundamental capability. It determines whether the agent initializes the correct environment, avoids orchestration confusion, and efficiently focuses on relevant context. However, existing benchmarks primarily assess fine-grained API selection, offering limited insight into whether models can reason across and choose between different applications. To fill this gap, we introduce AppSelectBench, a comprehensive benchmark for evaluating application selection in CUAs. AppSelectBench contains a novel user task generation pipeline that produces realistic, diverse, and semantically grounded user intents at scale, together with unified evaluation protocols covering random, heuristic, zero-shot, few-shot, and retrieval-augmented-settings. AppSelectBench covers one hundred widely used desktop applications and includes more than one hundred thousand realistic, diverse, and semantically grounded user tasks. Extensive experiments across both closed-source and open-source large language models reveal systematic strengths and weaknesses in inter-application reasoning, showing that even the most capable models still struggle to make consistent application choices. Together, these results establish AppSelectBench as a foundation for studying and advancing application level reasoning, an essential yet underexplored capability of intelligent CUAs. The source is available at https://microsoft.github.io/appselectbench/.

Chaoyun Zhang, He Huang, Chiming Ni et al.

Recent Computer-Using Agents (CUAs), powered by multimodal large language models (LLMs), offer a promising direction for automating complex desktop workflows through natural language. However, most existing CUAs remain conceptual prototypes, hindered by shallow OS integration, fragile screenshot-based interaction, and disruptive execution. We present UFO2, a multiagent AgentOS for Windows desktops that elevates CUAs into practical, system-level automation. UFO2 features a centralized HostAgent for task decomposition and coordination, alongside a collection of application-specialized AppAgent equipped with native APIs, domain-specific knowledge, and a unified GUI--API action layer. This architecture enables robust task execution while preserving modularity and extensibility. A hybrid control detection pipeline fuses Windows UI Automation (UIA) with vision-based parsing to support diverse interface styles. Runtime efficiency is further enhanced through speculative multi-action planning, reducing per-step LLM overhead. Finally, a Picture-in-Picture (PiP) interface enables automation within an isolated virtual desktop, allowing agents and users to operate concurrently without interference. We evaluate UFO2 across over 20 real-world Windows applications, demonstrating substantial improvements in robustness and execution accuracy over prior CUAs. Our results show that deep OS integration unlocks a scalable path toward reliable, user-aligned desktop automation.

Tianyi Chen, Yinheng Li, Michael Solodko et al.

Computer-Using Agents (CUAs) aim to autonomously operate computer systems to complete real-world tasks. However, existing agentic systems remain difficult to scale and lag behind human performance. A key limitation is the absence of reusable and structured skill abstractions that capture how humans interact with graphical user interfaces and how to leverage these skills. We introduce CUA-Skill, a computer-using agentic skill base that encodes human computer-use knowledge as skills coupled with parameterized execution and composition graphs. CUA-Skill is a large-scale library of carefully engineered skills spanning common Windows applications, serving as a practical infrastructure and tool substrate for scalable, reliable agent development. Built upon this skill base, we construct CUA-Skill Agent, an end-to-end computer-using agent that supports dynamic skill retrieval, argument instantiation, and memory-aware failure recovery. Our results demonstrate that CUA-Skill substantially improves execution success rates and robustness on challenging end-to-end agent benchmarks, establishing a strong foundation for future computer-using agent development. On WindowsAgentArena, CUA-Skill Agent achieves state-of-the-art 57.5% (best of three) successful rate while being significantly more efficient than prior and concurrent approaches. The project page is available at https://microsoft.github.io/cua_skill/.