Olafur Gudmundsson

Junpeng Hou, XianXing Zhang, Sai Xiao et al.

Pinterest is where people turn inspiration into action as users browse ideas, then take steps toward realization, often by discovering shoppable content. To support this journey, we must distribute commerce content when it helps, not when it distracts. We frame this as a causal decision of triggering shopping candidate generators in early retrieval and deploy a production system at Pinterest that learns personalized and contextualized triggering policies. A deep multi-task model jointly predicts outcomes and uplift of multiple events, trained with a doubly-robust pseudo-outcome alongside calibrated outcome losses for stable, single-robust uplift learning. A randomized data logging supplies counterfactual coverage, and the model is evaluated by both regular and reverse metrics for full assessment. A linear-time offline replay is designed to select thresholds and forecast policy impact with extremely high consistency with online results. For productionization, the model runs in parallel with remote retrieval calls without end-to-end latency regression. At web scale, we cut shopping triggers by up to 85% while holding key shopping sessions neutral, improving important total sessions (+0.26%) and Pin saves (+1.10%), with significant infrastructure savings. By unifying deep causal learning with reliable offline replay and demonstrating production-grade deployment, this work provides a generally practical recipe for early-retrieval optimizations in modern cascading recommenders beyond shopping, aligning exploration and cost with user intent at scale.

Dingsu Wang, Filip Ryzner, Kelly He et al.

As recommender systems mature in the past few years, their optimization objectives have evolved from a primary focusing on short-term behavioral signals to a broader emphasis on long-term user engagement and retention. However, directly optimizing retention is difficult because return signals are sparse, delayed, and only partially attributable to earlier recommendations. Prior work has addressed this challenge with sequential modeling and reinforcement learning, but these approaches typically require task specific reward engineering, substantial computational overhead, and surface specific implementations that are difficult to generalize. In this paper, we present a unified, model-agnostic downstream reward framework for optimizing long-term user value in large-scale recommendation systems. First, we formulate the downstream reward learning problem and develop an offline screening framework to identify session level behaviors that are both observable early and predictive of future retention. We then propose several model-agnostic downstream rewards signals derived from observed user action patterns across multiple sources. We further discuss the engineering effort to productionize the proposed rewards derivations and challenges we faced when adding them to our ranking models. Online A/B experiments demonstrate consistent improvements in engagement and retention-related metrics, and the framework has been deployed across multiple Pinterest surfaces, including Homefeed, Related Pins, Search, and Notifications.

Jiaxing Qu, Yilin Chen, Junpeng Hou et al.

Optimizing large-scale retrieval hinges on the ability to efficiently surface candidates across diverse content tiers. However, to capture segments such as fresh and long-tail content, modern systems typically resort to a fragmented "zoo" of specialized retrieval models. This operational complexity is attributed to a fundamental challenge in heterogeneous retrieval systems, the Scaling Bias of Heterogeneity, where model capacity gains do not apply equally across diverse content tiers. To bridge this gap, we propose MESH as a unified retrieval scaling framework that mitigates this bias through a modularized architecture integrated with gated bias correction. By partitioning the feature space into independent domains, MESH enforces a structural inductive bias that reduces interference between sparse-item signals and high-frequency engagement features. This protected gradient path leads to improved scaling behavior for sparse content, empirically validated by a 14 times improvement in the power-law scaling exponent for fresh items. In online evaluations on Pinterest's Related Pins platform, a billion scale item-to-item recommendation system, these improvements translate into a +5.5% lift in fresh-item repins, alongside with 55% improvement in funnel efficiency and +0.46% improvement in user retention. Finally, our asynchronous serving strategy ensures production viability by delivering a 2.87 times improvement in system throughput. Our findings suggest MESH as a promising paradigm for consolidating fragmented retrieval infrastructures into more scalable and ecosystem-aware backbones.