Lihong He

Sara Rosenthal, Yannis Katsis, Vraj Shah et al. · ibm-research

We present MTRAG-UN, a benchmark for exploring open challenges in multi-turn retrieval augmented generation, a popular use of large language models. We release a benchmark of 666 tasks containing over 2,800 conversation turns across 6 domains with accompanying corpora. Our experiments show that retrieval and generation models continue to struggle on conversations with UNanswerable, UNderspecified, and NONstandalone questions and UNclear responses. Our benchmark is available at https://github.com/IBM/mt-rag-benchmark

Marina Danilevsky, Kristjan Greenewald, Chulaka Gunasekara et al. · ibm-research

In the developer community for large language models (LLMs), there is not yet a clean pattern analogous to a software library, to support very large scale collaboration. Even for the commonplace use case of Retrieval-Augmented Generation (RAG), it is not currently possible to write a RAG application against a well-defined set of APIs that are agreed upon by different LLM providers. Inspired by the idea of compiler intrinsics, we propose some elements of such a concept through introducing a library of LLM Intrinsics for RAG. An LLM intrinsic is defined as a capability that can be invoked through a well-defined API that is reasonably stable and independent of how the LLM intrinsic itself is implemented. The intrinsics in our library are released as LoRA adapters on HuggingFace, and through a software interface with clear structured input/output characteristics on top of vLLM as an inference platform, accompanied in both places with documentation and code. This article describes the intended usage, training details, and evaluations for each intrinsic, as well as compositions of multiple intrinsics.

Bingsheng Yao, Ishan Jindal, Lucian Popa et al.

Real-world domain experts (e.g., doctors) rarely annotate only a decision label in their day-to-day workflow without providing explanations. Yet, existing low-resource learning techniques, such as Active Learning (AL), that aim to support human annotators mostly focus on the label while neglecting the natural language explanation of a data point. This work proposes a novel AL architecture to support experts' real-world need for label and explanation annotations in low-resource scenarios. Our AL architecture leverages an explanation-generation model to produce explanations guided by human explanations, a prediction model that utilizes generated explanations toward prediction faithfully, and a novel data diversity-based AL sampling strategy that benefits from the explanation annotations. Automated and human evaluations demonstrate the effectiveness of incorporating explanations into AL sampling and the improved human annotation efficiency and trustworthiness with our AL architecture. Additional ablation studies illustrate the potential of our AL architecture for transfer learning, generalizability, and integration with large language models (LLMs). While LLMs exhibit exceptional explanation-generation capabilities for relatively simple tasks, their effectiveness in complex real-world tasks warrants further in-depth study.

Lihong He, Chen Shen, Arjun Mukherjee et al.

Many news outlets allow users to contribute comments on topics about daily world events. News articles are the seeds that spring users' interest to contribute content, i.e., comments. An article may attract an apathetic user engagement (several tens of comments) or a spontaneous fervent user engagement (thousands of comments). In this paper, we study the problem of predicting the total number of user comments a news article will receive. Our main insight is that the early dynamics of user comments contribute the most to an accurate prediction, while news article specific factors have surprisingly little influence. This appears to be an interesting and understudied phenomenon: collective social behavior at a news outlet shapes user response and may even downplay the content of an article. We compile and analyze a large number of features, both old and novel from literature. The features span a broad spectrum of facets including news article and comment contents, temporal dynamics, sentiment/linguistic features, and user behaviors. We show that the early arrival rate of comments is the best indicator of the eventual number of comments. We conduct an in-depth analysis of this feature across several dimensions, such as news outlets and news article categories. We show that the relationship between the early rate and the final number of comments as well as the prediction accuracy vary considerably across news outlets and news article categories (e.g., politics, sports, or health).