Wannapon Suraworachet

Wicaksono Febriantoro, Qi Zhou, Wannapon Suraworachet et al.

The dynamic nature of interactions between students and GenAI, as well as their relationship to writing quality, remains underexplored. While most research has examined how general-purpose GenAI can support writing, fewer studies have investigated how students interact with pedagogically designed systems across different phases of the writing process. To address this gap, we evaluated a GenAI-driven essay-writing assistant (EWA) designed to support higher education students in argumentative writing. Drawing on 1,282 interaction logs from 32 undergraduates during a two-hour writing session, Sequential Pattern Mining and K-Means clustering were used to identify behavioral patterns. Two clusters emerged: Cluster 1 emphasized outline planning and essay structure, while Cluster 2 focused on content development. A Mann-Whitney U test revealed a moderate effect size (r = 0.36) in the essay Organization dimension, with Cluster 1 showing higher scores. Qualitative analysis indicated that students with better performance actively wrote and shared essay sections with EWA for feedback, rather than interacted passively by asking questions. These findings suggest implications for teaching and system design. Teachers can encourage active engagement, while future EWAs may integrate automatic labeling and monitoring to prompt students to move from questioning to writing, enabling fuller benefits from GenAI-supported learning.

Wannapon Suraworachet, Jennifer Seon, Mutlu Cukurova

Effective collaboration requires groups to strategically regulate themselves to overcome challenges. Research has shown that groups may fail to regulate due to differences in members' perceptions of challenges which may benefit from external support. In this study, we investigated the potential of leveraging three distinct natural language processing models: an expert knowledge rule-based model, a supervised machine learning (ML) model and a Large Language model (LLM), in challenge detection and challenge dimension identification (cognitive, metacognitive, emotional and technical/other challenges) from student discourse, was investigated. The results show that the supervised ML and the LLM approaches performed considerably well in both tasks, in contrast to the rule-based approach, whose efficacy heavily relies on the engineered features by experts. The paper provides an extensive discussion of the three approaches' performance for automated detection and support of students' challenge moments in collaborative learning activities. It argues that, although LLMs provide many advantages, they are unlikely to be the panacea to issues of the detection and feedback provision of socially shared regulation of learning due to their lack of reliability, as well as issues of validity evaluation, privacy and confabulation. We conclude the paper with a discussion on additional considerations, including model transparency to explore feasible and meaningful analytical feedback for students and educators using LLMs.

Audrey Zhang, Yifei Gao, Wannapon Suraworachet et al.

As generative AI models, particularly large language models (LLMs), transform educational feedback practices in higher education (HE) contexts, understanding students' perceptions of different sources of feedback becomes crucial for their effective implementation and adoption. This study addresses a critical gap by comparing undergraduate students' trust in LLM, human, and human-AI co-produced feedback in their authentic HE context. More specifically, through a within-subject experimental design involving 91 participants, we investigated factors that predict students' ability to distinguish between feedback types, their perceptions of feedback quality, and potential biases related to the source of feedback. Findings revealed that when the source was blinded, students generally preferred AI and co-produced feedback over human feedback regarding perceived usefulness and objectivity. However, they presented a strong bias against AI when the source of feedback was disclosed. In addition, only AI feedback suffered a decline in perceived genuineness when feedback sources were revealed, while co-produced feedback maintained its positive perception. Educational AI experience improved students' ability to identify LLM-generated feedback and increased their trust in all types of feedback. More years of students' experience using AI for general purposes were associated with lower perceived usefulness and credibility of feedback. These insights offer substantial evidence of the importance of source credibility and the need to enhance both feedback literacy and AI literacy to mitigate bias in student perceptions for AI-generated feedback to be adopted and impact education.

Qi Zhou, Wannapon Suraworachet, Mutlu Cukurova

Using learning analytics to investigate and support collaborative learning has been explored for many years. Recently, automated approaches with various artificial intelligence approaches have provided promising results for modelling and predicting student engagement and performance in collaborative learning tasks. However, due to the lack of transparency and interpretability caused by the use of "black box" approaches in learning analytics design and implementation, guidance for teaching and learning practice may become a challenge. On the one hand, the black box created by machine learning algorithms and models prevents users from obtaining educationally meaningful learning and teaching suggestions. On the other hand, focusing on group and cohort level analysis only can make it difficult to provide specific support for individual students working in collaborative groups. This paper proposes a transparent approach to automatically detect student's individual engagement in the process of collaboration. The results show that the proposed approach can reflect student's individual engagement and can be used as an indicator to distinguish students with different collaborative learning challenges (cognitive, behavioural and emotional) and learning outcomes. The potential of the proposed collaboration analytics approach for scaffolding collaborative learning practice in face-to-face contexts is discussed and future research suggestions are provided.

Mutlu Cukurova, Wannapon Suraworachet, Qi Zhou et al.

Generative artificial intelligence (GenAI) is increasingly used in education, posing significant challenges for teachers adapting to these changes. GenAI offers unprecedented opportunities for accessibility, scalability and productivity in educational tasks. However, the automation of teaching tasks through GenAI raises concerns about reduced teacher agency, potential cognitive atrophy, and the broader deprofessionalisation of teaching. Drawing findings from prior literature on AI in Education, and refining through a recent systematic literature review, this chapter presents a conceptualisation of five levels of teacher-AI teaming: transactional, situational, operational, praxical and synergistic teaming. The framework aims to capture the nuanced dynamics of teacher-AI interactions, particularly with GenAI, that may lead to the replacement, complementarity, or augmentation of teachers' competences and professional practice. GenAI technological affordances required in supporting teaming, along with empirical studies, are discussed. Drawing on empirical observations, we outline a future vision that moves beyond individual teacher agency toward collaborative decision-making between teachers and AI, in which both agents engage in negotiation, constructive challenge, and co-reasoning that enhance each other's capabilities and enable outcomes neither could realise independently. Further discussion of socio-technical factors beyond teacher-AI teaming is also included to streamline the synergy of teachers and AI in education ethically and practically.