Shimei Pan

Richard Brath, Daniel Keim, Johannes Knittel et al.

With a constant increase of learned parameters, modern neural language models become increasingly more powerful. Yet, explaining these complex model's behavior remains a widely unsolved problem. In this paper, we discuss the role interactive visualization can play in explaining NLP models (XNLP). We motivate the use of visualization in relation to target users and common NLP pipelines. We also present several use cases to provide concrete examples on XNLP with visualization. Finally, we point out an extensive list of research opportunities in this field.

Philip Feldman, James R. Foulds, Shimei Pan

Recent advances in large language models (LLMs), such as ChatGPT, have led to highly sophisticated conversation agents. However, these models suffer from "hallucinations," where the model generates false or fabricated information. Addressing this challenge is crucial, particularly with AI-driven platforms being adopted across various sectors. In this paper, we propose a novel method to recognize and flag instances when LLMs perform outside their domain knowledge, and ensuring users receive accurate information. We find that the use of context combined with embedded tags can successfully combat hallucinations within generative language models. To do this, we baseline hallucination frequency in no-context prompt-response pairs using generated URLs as easily-tested indicators of fabricated data. We observed a significant reduction in overall hallucination when context was supplied along with question prompts for tested generative engines. Lastly, we evaluated how placing tags within contexts impacted model responses and were able to eliminate hallucinations in responses with 98.88% effectiveness.

George J. Cancro, Shimei Pan, James Foulds

When a human receives a prediction or recommended course of action from an intelligent agent, what additional information, beyond the prediction or recommendation itself, does the human require from the agent to decide whether to trust or reject the prediction or recommendation? In this paper we survey literature in the area of trust between a single human supervisor and a single agent subordinate to determine the nature and extent of this additional information and to characterize it into a taxonomy that can be leveraged by future researchers and intelligent agent practitioners. By examining this question from a human-centered, information-focused point of view, we can begin to compare and contrast different implementations and also provide insight and directions for future work.

Fatema Hasan, Yulong Li, James Foulds et al.

Speech data has rich acoustic and paralinguistic information with important cues for understanding a speaker's tone, emotion, and intent, yet traditional large language models such as BERT do not incorporate this information. There has been an increased interest in multi-modal language models leveraging audio and/or visual information and text. However, current multi-modal language models require both text and audio/visual data streams during inference/test time. In this work, we propose a methodology for training language models leveraging spoken language audio data but without requiring the audio stream during prediction time. This leads to an improved language model for analyzing spoken transcripts while avoiding an audio processing overhead at test time. We achieve this via an audio-language knowledge distillation framework, where we transfer acoustic and paralinguistic information from a pre-trained speech embedding (OpenAI Whisper) teacher model to help train a student language model on an audio-text dataset. In our experiments, the student model achieves consistent improvement over traditional language models on tasks analyzing spoken transcripts.

Rashidul Islam, Shimei Pan, James R. Foulds

It is now well understood that machine learning models, trained on data without due care, often exhibit unfair and discriminatory behavior against certain populations. Traditional algorithmic fairness research has mainly focused on supervised learning tasks, particularly classification. While fairness in unsupervised learning has received some attention, the literature has primarily addressed fair representation learning of continuous embeddings. In this paper, we conversely focus on unsupervised learning using probabilistic graphical models with discrete latent variables. We develop a fair stochastic variational inference technique for the discrete latent variables, which is accomplished by including a fairness penalty on the variational distribution that aims to respect the principles of intersectionality, a critical lens on fairness from the legal, social science, and humanities literature, and then optimizing the variational parameters under this penalty. We first show the utility of our method in improving equity and fairness for clustering using naïve Bayes and Gaussian mixture models on benchmark datasets. To demonstrate the generality of our approach and its potential for real-world impact, we then develop a special-purpose graphical model for criminal justice risk assessments, and use our fairness approach to prevent the inferences from encoding unfair societal biases.

Munshi Mahbubur Rahman, Shimei Pan, James R. Foulds

The increasing use of Artificial Intelligence (AI) in critical societal domains has amplified concerns about fairness, particularly regarding unequal treatment across sensitive attributes such as race, gender, and socioeconomic status. While there has been substantial work on ensuring AI fairness, navigating trade-offs between competing notions of fairness as well as predictive accuracy remains challenging, creating barriers to the practical deployment of fair AI systems. To address this, we introduce a unifying human-centered fairness framework that systematically covers eight distinct fairness metrics, formed by combining individual and group fairness, infra-marginal and intersectional assumptions, and outcome-based and equality-of-opportunity (EOO) perspectives. This structure allows stakeholders to align fairness interventions with their values and contextual considerations. The framework uses a consistent and easy-to-understand formulation for all metrics to reduce the learning curve for non-experts. Rather than privileging a single fairness notion, the framework enables stakeholders to assign weights across multiple fairness objectives, reflecting their priorities and facilitating multi-stakeholder compromises. We apply this approach to four real-world datasets: the UCI Adult census dataset for income prediction, the COMPAS dataset for criminal recidivism, the German Credit dataset for credit risk assessment, and the MEPS dataset for healthcare utilization. We show that adjusting weights reveals nuanced trade-offs between different fairness metrics. Finally, through case studies in judicial decision-making and healthcare, we demonstrate how the framework can inform practical and value-sensitive deployment of fair AI systems.

Philip Feldman, James R. Foulds, Shimei Pan

Large language models (LLMs) like ChatGPT demonstrate the remarkable progress of artificial intelligence. However, their tendency to hallucinate -- generate plausible but false information -- poses a significant challenge. This issue is critical, as seen in recent court cases where ChatGPT's use led to citations of non-existent legal rulings. This paper explores how Retrieval-Augmented Generation (RAG) can counter hallucinations by integrating external knowledge with prompts. We empirically evaluate RAG against standard LLMs using prompts designed to induce hallucinations. Our results show that RAG increases accuracy in some cases, but can still be misled when prompts directly contradict the model's pre-trained understanding. These findings highlight the complex nature of hallucinations and the need for more robust solutions to ensure LLM reliability in real-world applications. We offer practical recommendations for RAG deployment and discuss implications for the development of more trustworthy LLMs.

Alden Dima, James Foulds, Shimei Pan et al.

Large Language Models (LLMs) are often provided as a service via an API, making it challenging for developers to detect changes in their behavior. We present an approach to monitor LLMs for changes by comparing the distributions of linguistic and psycholinguistic features of generated text. Our method uses a statistical test to determine whether the distributions of features from two samples of text are equivalent, allowing developers to identify when an LLM has changed. We demonstrate the effectiveness of our approach using five OpenAI completion models and Meta's Llama 3 70B chat model. Our results show that simple text features coupled with a statistical test can distinguish between language models. We also explore the use of our approach to detect prompt injection attacks. Our work enables frequent LLM change monitoring and avoids computationally expensive benchmark evaluations.

Siyuan Wang, James R. Foulds, Md Osman Gani et al.

In this paper, we introduce CIBER (Claim Investigation Based on Evidence Retrieval), an extension of the Retrieval-Augmented Generation (RAG) framework designed to identify corroborating and refuting documents as evidence for scientific claim verification. CIBER addresses the inherent uncertainty in Large Language Models (LLMs) by evaluating response consistency across diverse interrogation probes. By focusing on the behavioral analysis of LLMs without requiring access to their internal information, CIBER is applicable to both white-box and black-box models. Furthermore, CIBER operates in an unsupervised manner, enabling easy generalization across various scientific domains. Comprehensive evaluations conducted using LLMs with varying levels of linguistic proficiency reveal CIBER's superior performance compared to conventional RAG approaches. These findings not only highlight the effectiveness of CIBER but also provide valuable insights for future advancements in LLM-based scientific claim verification.

Philip Feldman, James R. Foulds, Shimei Pan

The recent explosion of "foundation" generative AI models has been built upon the extensive extraction of value from online sources, often without corresponding reciprocation. This pattern mirrors and intensifies the extractive practices of surveillance capitalism, while the potential for enormous profit has challenged technology organizations' commitments to responsible AI practices, raising significant ethical and societal concerns. However, a promising alternative is emerging: the development of models that rely on content willingly and collaboratively provided by users. This article explores this "egalitarian" approach to generative AI, taking inspiration from the successful model of Wikipedia. We explore the potential implications of this approach for the design, development, and constraints of future foundation models. We argue that such an approach is not only ethically sound but may also lead to models that are more responsive to user needs, more diverse in their training data, and ultimately more aligned with societal values. Furthermore, we explore potential challenges and limitations of this approach, including issues of scalability, quality control, and potential biases inherent in volunteer-contributed content.

Tao Zhang, Ziqian Zeng, Yuxiang Xiao et al.

Large Language Models (LLMs) are prone to generating content that exhibits gender biases, raising significant ethical concerns. Alignment, the process of fine-tuning LLMs to better align with desired behaviors, is recognized as an effective approach to mitigate gender biases. Although proprietary LLMs have made significant strides in mitigating gender bias, their alignment datasets are not publicly available. The commonly used and publicly available alignment dataset, HH-RLHF, still exhibits gender bias to some extent. There is a lack of publicly available alignment datasets specifically designed to address gender bias. Hence, we developed a new dataset named GenderAlign, aiming at mitigating a comprehensive set of gender biases in LLMs. This dataset comprises 8k single-turn dialogues, each paired with a "chosen" and a "rejected" response. Compared to the "rejected" responses, the "chosen" responses demonstrate lower levels of gender bias and higher quality. Furthermore, we categorized the gender biases in the "rejected" responses of GenderAlign into 4 principal categories. The experimental results show the effectiveness of GenderAlign in reducing gender bias in LLMs.

Clarice Wang, Kathryn Wang, Andrew Bian et al.

Currently, there is a surge of interest in fair Artificial Intelligence (AI) and Machine Learning (ML) research which aims to mitigate discriminatory bias in AI algorithms, e.g. along lines of gender, age, and race. While most research in this domain focuses on developing fair AI algorithms, in this work, we show that a fair AI algorithm on its own may be insufficient to achieve its intended results in the real world. Using career recommendation as a case study, we build a fair AI career recommender by employing gender debiasing machine learning techniques. Our offline evaluation showed that the debiased recommender makes fairer career recommendations without sacrificing its accuracy. Nevertheless, an online user study of more than 200 college students revealed that participants on average prefer the original biased system over the debiased system. Specifically, we found that perceived gender disparity is a determining factor for the acceptance of a recommendation. In other words, our results demonstrate we cannot fully address the gender bias issue in AI recommendations without addressing the gender bias in humans.

Fatema Hasan, Kevin S. Xu, James R. Foulds et al.

User-generated data on social media contain rich information about who we are, what we like and how we make decisions. In this paper, we survey representative work on learning a concise latent user representation (a.k.a. user embedding) that can capture the main characteristics of a social media user. The learned user embeddings can later be used to support different downstream user analysis tasks such as personality modeling, suicidal risk assessment and purchase decision prediction. The temporal nature of user-generated data on social media has largely been overlooked in much of the existing user embedding literature. In this survey, we focus on research that bridges the gap by incorporating temporal/sequential information in user representation learning. We categorize relevant papers along several key dimensions, identify limitations in the current work and suggest future research directions.

Philip Feldman, Sim Tiwari, Charissa S. L. Cheah et al.

This paper describes a method for using Transformer-based Language Models (TLMs) to understand public opinion from social media posts. In this approach, we train a set of GPT models on several COVID-19 tweet corpora that reflect populations of users with distinctive views. We then use prompt-based queries to probe these models to reveal insights into the biases and opinions of the users. We demonstrate how this approach can be used to produce results which resemble polling the public on diverse social, political and public health issues. The results on the COVID-19 tweet data show that transformer language models are promising tools that can help us understand public opinions on social media at scale.

Ziqian Zeng, Rashidul Islam, Kamrun Naher Keya et al.

Recently, much attention has been paid to the societal impact of AI, especially concerns regarding its fairness. A growing body of research has identified unfair AI systems and proposed methods to debias them, yet many challenges remain. Representation learning for Heterogeneous Information Networks (HINs), a fundamental building block used in complex network mining, has socially consequential applications such as automated career counseling, but there have been few attempts to ensure that it will not encode or amplify harmful biases, e.g. sexism in the job market. To address this gap, in this paper we propose a comprehensive set of de-biasing methods for fair HINs representation learning, including sampling-based, projection-based, and graph neural networks (GNNs)-based techniques. We systematically study the behavior of these algorithms, especially their capability in balancing the trade-off between fairness and prediction accuracy. We evaluate the performance of the proposed methods in an automated career counseling application where we mitigate gender bias in career recommendation. Based on the evaluation results on two datasets, we identify the most effective fair HINs representation learning techniques under different conditions.

Kamrun Naher Keya, Rashidul Islam, Shimei Pan et al.

Healthcare programs such as Medicaid provide crucial services to vulnerable populations, but due to limited resources, many of the individuals who need these services the most languish on waiting lists. Survival models, e.g. the Cox proportional hazards model, can potentially improve this situation by predicting individuals' levels of need, which can then be used to prioritize the waiting lists. Providing care to those in need can prevent institutionalization for those individuals, which both improves quality of life and reduces overall costs. While the benefits of such an approach are clear, care must be taken to ensure that the prioritization process is fair or independent of demographic information-based harmful stereotypes. In this work, we develop multiple fairness definitions for survival models and corresponding fair Cox proportional hazards models to ensure equitable allocation of healthcare resources. We demonstrate the utility of our methods in terms of fairness and predictive accuracy on two publicly available survival datasets.

Guohou Shan, James Foulds, Shimei Pan

Text features that are correlated with class labels, but do not directly cause them, are sometimesuseful for prediction, but they may not be insightful. As an alternative to traditional correlation-basedfeature selection, causal inference could reveal more principled, meaningful relationships betweentext features and labels. To help researchers gain insight into text data, e.g. for social scienceapplications, in this paper we investigate a class of matching-based causal inference methods fortext feature selection. Features used in document classification are often high dimensional, howeverexisting causal feature selection methods use Propensity Score Matching (PSM) which is known to beless effective in high-dimensional spaces. We propose a new causal feature selection framework thatcombines dimension reduction with causal inference to improve text feature selection. Experiments onboth synthetic and real-world data demonstrate the promise of our methods in improving classificationand enhancing interpretability.

Rashidul Islam, Kamrun Naher Keya, Ziqian Zeng et al.

A growing proportion of human interactions are digitized on social media platforms and subjected to algorithmic decision-making, and it has become increasingly important to ensure fair treatment from these algorithms. In this work, we investigate gender bias in collaborative-filtering recommender systems trained on social media data. We develop neural fair collaborative filtering (NFCF), a practical framework for mitigating gender bias in recommending sensitive items (e.g. jobs, academic concentrations, or courses of study) using a pre-training and fine-tuning approach to neural collaborative filtering, augmented with bias correction techniques. We show the utility of our methods for gender de-biased career and college major recommendations on the MovieLens dataset and a Facebook dataset, respectively, and achieve better performance and fairer behavior than several state-of-the-art models.

James Foulds, Rashidul Islam, Kamrun Keya et al.

Intersectionality is a framework that analyzes how interlocking systems of power and oppression affect individuals along overlapping dimensions including race, gender, sexual orientation, class, and disability. Intersectionality theory therefore implies it is important that fairness in artificial intelligence systems be protected with regard to multi-dimensional protected attributes. However, the measurement of fairness becomes statistically challenging in the multi-dimensional setting due to data sparsity, which increases rapidly in the number of dimensions, and in the values per dimension. We present a Bayesian probabilistic modeling approach for the reliable, data-efficient estimation of fairness with multi-dimensional protected attributes, which we apply to two existing intersectional fairness metrics. Experimental results on census data and the COMPAS criminal justice recidivism dataset demonstrate the utility of our methodology, and show that Bayesian methods are valuable for the modeling and measurement of fairness in an intersectional context.

James Foulds, Rashidul Islam, Kamrun Naher Keya et al.

We propose definitions of fairness in machine learning and artificial intelligence systems that are informed by the framework of intersectionality, a critical lens arising from the Humanities literature which analyzes how interlocking systems of power and oppression affect individuals along overlapping dimensions including gender, race, sexual orientation, class, and disability. We show that our criteria behave sensibly for any subset of the set of protected attributes, and we prove economic, privacy, and generalization guarantees. We provide a learning algorithm which respects our intersectional fairness criteria. Case studies on census data and the COMPAS criminal recidivism dataset demonstrate the utility of our methods.

Shimei Pan, Tao Ding

Given the complexity of human minds and their behavioral flexibility, it requires sophisticated data analysis to sift through a large amount of human behavioral evidence to model human minds and to predict human behavior. People currently spend a significant amount of time on social media such as Twitter and Facebook. Thus many aspects of their lives and behaviors have been digitally captured and continuously archived on these platforms. This makes social media a great source of large, rich and diverse human behavioral evidence. In this paper, we survey the recent work on applying machine learning to infer human traits and behavior from social media data. We will also point out several future research directions.

Arpita Roy, Youngja Park, SHimei Pan

Word embedding is a Natural Language Processing (NLP) technique that automatically maps words from a vocabulary to vectors of real numbers in an embedding space. It has been widely used in recent years to boost the performance of a vari-ety of NLP tasks such as Named Entity Recognition, Syntac-tic Parsing and Sentiment Analysis. Classic word embedding methods such as Word2Vec and GloVe work well when they are given a large text corpus. When the input texts are sparse as in many specialized domains (e.g., cybersecurity), these methods often fail to produce high-quality vectors. In this pa-per, we describe a novel method to train domain-specificword embeddings from sparse texts. In addition to domain texts, our method also leverages diverse types of domain knowledge such as domain vocabulary and semantic relations. Specifi-cally, we first propose a general framework to encode diverse types of domain knowledge as text annotations. Then we de-velop a novel Word Annotation Embedding (WAE) algorithm to incorporate diverse types of text annotations in word em-bedding. We have evaluated our method on two cybersecurity text corpora: a malware description corpus and a Common Vulnerability and Exposure (CVE) corpus. Our evaluation re-sults have demonstrated the effectiveness of our method in learning domain-specific word embeddings.

Tao Ding, Warren K. Bickel, Shimei Pan

In this paper, we demonstrate how the state-of-the-art machine learning and text mining techniques can be used to build effective social media-based substance use detection systems. Since a substance use ground truth is difficult to obtain on a large scale, to maximize system performance, we explore different feature learning methods to take advantage of a large amount of unsupervised social media data. We also demonstrate the benefit of using multi-view unsupervised feature learning to combine heterogeneous user information such as Facebook `"likes" and "status updates" to enhance system performance. Based on our evaluation, our best models achieved 86% AUC for predicting tobacco use, 81% for alcohol use and 84% for drug use, all of which significantly outperformed existing methods. Our investigation has also uncovered interesting relations between a user's social media behavior (e.g., word usage) and substance use.

Tao Ding, Warren K. Bickel, Shimei Pan

In economics and psychology, delay discounting is often used to characterize how individuals choose between a smaller immediate reward and a larger delayed reward. People with higher delay discounting rate (DDR) often choose smaller but more immediate rewards (a "today person"). In contrast, people with a lower discounting rate often choose a larger future rewards (a "tomorrow person"). Since the ability to modulate the desire of immediate gratification for long term rewards plays an important role in our decision-making, the lower discounting rate often predicts better social, academic and health outcomes. In contrast, the higher discounting rate is often associated with problematic behaviors such as alcohol/drug abuse, pathological gambling and credit card default. Thus, research on understanding and moderating delay discounting has the potential to produce substantial societal benefits.

Tao Ding, Shimei Pan

In this paper, we present a study on personalized emphasis framing which can be used to tailor the content of a message to enhance its appeal to different individuals. With this framework, we directly model content selection decisions based on a set of psychologically-motivated domain-independent personal traits including personality (e.g., extraversion and conscientiousness) and basic human values (e.g., self-transcendence and hedonism). We also demonstrate how the analysis results can be used in automated personalized content selection for persuasive message generation.

Mengchen Liu, Shixia Liu, Xizhou Zhu et al.

Although there has been a great deal of interest in analyzing customer opinions and breaking news in microblogs, progress has been hampered by the lack of an effective mechanism to discover and retrieve data of interest from microblogs. To address this problem, we have developed an uncertainty-aware visual analytics approach to retrieve salient posts, users, and hashtags. We extend an existing ranking technique to compute a multifaceted retrieval result: the mutual reinforcement rank of a graph node, the uncertainty of each rank, and the propagation of uncertainty among different graph nodes. To illustrate the three facets, we have also designed a composite visualization with three visual components: a graph visualization, an uncertainty glyph, and a flow map. The graph visualization with glyphs, the flow map, and the uncertainty analysis together enable analysts to effectively find the most uncertain results and interactively refine them. We have applied our approach to several Twitter datasets. Qualitative evaluation and two real-world case studies demonstrate the promise of our approach for retrieving high-quality microblog data.

Ashwinkumar Ganesan, Kiante Brantley, Shimei Pan et al.

We present LDAExplore, a tool to visualize topic distributions in a given document corpus that are generated using Topic Modeling methods. Latent Dirichlet Allocation (LDA) is one of the basic methods that is predominantly used to generate topics. One of the problems with methods like LDA is that users who apply them may not understand the topics that are generated. Also, users may find it difficult to search correlated topics and correlated documents. LDAExplore, tries to alleviate these problems by visualizing topic and word distributions generated from the document corpus and allowing the user to interact with them. The system is designed for users, who have minimal knowledge of LDA or Topic Modelling methods. To evaluate our design, we run a pilot study which uses the abstracts of 322 Information Visualization papers, where every abstract is considered a document. The topics generated are then explored by users. The results show that users are able to find correlated documents and group them based on topics that are similar.