Swadheen Shukla

Yuchen Ma, Yue Huang, Han Bao et al.

Skills are a promising way to improve LLM agent capabilities without retraining, while keeping the added procedure reusable and controllable. However, high-quality skills are still largely written by hand. We introduce SkillGen, a multi-agent framework that synthesizes a single auditable skill from trajectories generated by a base agent. The output is a human-readable artifact that can be inspected before use. Rather than merely summarizing trajectories, SkillGen leverages contrastive induction over both successful and failed trajectories to identify reusable success patterns, recurring failure modes, and behaviors that appear in nearby successes but are missing from failures. SkillGen then generates candidate skills and iteratively refines the skill. A key novelty in SkillGen is that we model agent skills as interventions to empirically verify the net effect of skills on the overall performance. Specifically, we compare outcomes on the same instances with and without the skill, so that we account for both repairs (cases where the skill fixes a baseline failure) and regressions (cases where the skill breaks a baseline success). Across a broad range of agents and datasets, SkillGen consistently improves held-out performance, outperforms existing skill-generation baselines, and produces skills that transfer across models.

Chulaka Gunasekara, Seokhwan Kim, Luis Fernando D'Haro et al.

This paper introduces the Ninth Dialog System Technology Challenge (DSTC-9). This edition of the DSTC focuses on applying end-to-end dialog technologies for four distinct tasks in dialog systems, namely, 1. Task-oriented dialog Modeling with unstructured knowledge access, 2. Multi-domain task-oriented dialog, 3. Interactive evaluation of dialog, and 4. Situated interactive multi-modal dialog. This paper describes the task definition, provided datasets, baselines and evaluation set-up for each track. We also summarize the results of the submitted systems to highlight the overall trends of the state-of-the-art technologies for the tasks.

Swadheen Shukla, Lars Liden, Shahin Shayandeh et al.

Traditionally, industry solutions for building a task-oriented dialog system have relied on helping dialog authors define rule-based dialog managers, represented as dialog flows. While dialog flows are intuitively interpretable and good for simple scenarios, they fall short of performance in terms of the flexibility needed to handle complex dialogs. On the other hand, purely machine-learned models can handle complex dialogs, but they are considered to be black boxes and require large amounts of training data. In this demonstration, we showcase Conversation Learner, a machine teaching tool for building dialog managers. It combines the best of both approaches by enabling dialog authors to create a dialog flow using familiar tools, converting the dialog flow into a parametric model (e.g., neural networks), and allowing dialog authors to improve the dialog manager (i.e., the parametric model) over time by leveraging user-system dialog logs as training data through a machine teaching interface.