Daniel Ortega

Chia-Yu Li, Daniel Ortega, Dirk Väth et al.

We present ADVISER - an open-source, multi-domain dialog system toolkit that enables the development of multi-modal (incorporating speech, text and vision), socially-engaged (e.g. emotion recognition, engagement level prediction and backchanneling) conversational agents. The final Python-based implementation of our toolkit is flexible, easy to use, and easy to extend not only for technically experienced users, such as machine learning researchers, but also for less technically experienced users, such as linguists or cognitive scientists, thereby providing a flexible platform for collaborative research. Link to open-source code: https://github.com/DigitalPhonetics/adviser

Daniel Ortega, Chia-Yu Li, Gisela Vallejo et al.

This paper presents our latest investigations on dialog act (DA) classification on automatically generated transcriptions. We propose a novel approach that combines convolutional neural networks (CNNs) and conditional random fields (CRFs) for context modeling in DA classification. We explore the impact of transcriptions generated from different automatic speech recognition systems such as hybrid TDNN/HMM and End-to-End systems on the final performance. Experimental results on two benchmark datasets (MRDA and SwDA) show that the combination CNN and CRF improves consistently the accuracy. Furthermore, they show that although the word error rates are comparable, End-to-End ASR system seems to be more suitable for DA classification.

Daniel Ortega, Ngoc Thang Vu

Recent works have proposed neural models for dialog act classification in spoken dialogs. However, they have not explored the role and the usefulness of acoustic information. We propose a neural model that processes both lexical and acoustic features for classification. Our results on two benchmark datasets reveal that acoustic features are helpful in improving the overall accuracy. Finally, a deeper analysis shows that acoustic features are valuable in three cases: when a dialog act has sufficient data, when lexical information is limited and when strong lexical cues are not present.