Pablo Castells

Pablo Castells, Dietmar Jannach

Personalized recommendations have become a common feature of modern online services, including most major e-commerce sites, media platforms and social networks. Today, due to their high practical relevance, research in the area of recommender systems is flourishing more than ever. However, with the new application scenarios of recommender systems that we observe today, constantly new challenges arise as well, both in terms of algorithmic requirements and with respect to the evaluation of such systems. In this paper, we first provide an overview of the traditional formulation of the recommendation problem. We then review the classical algorithmic paradigms for item retrieval and ranking and elaborate how such systems can be evaluated. Afterwards, we discuss a number of recent developments in recommender systems research, including research on session-based recommendation, biases in recommender systems, and questions regarding the impact and value of recommender systems in practice.

Fernando B. Pérez Maurera, Maurizio Ferrari Dacrema, Pablo Castells et al.

Novel data sources bring new opportunities to improve the quality of recommender systems and serve as a catalyst for the creation of new paradigms on personalized recommendations. Impressions are a novel data source containing the items shown to users on their screens. Past research focused on providing personalized recommendations using interactions, and occasionally using impressions when such a data source was available. Interest in impressions has increased due to their potential to provide more accurate recommendations. Despite this increased interest, research in recommender systems using impressions is still dispersed. Many works have distinct interpretations of impressions and use impressions in recommender systems in numerous different manners. To unify those interpretations into a single framework, we present a systematic literature review on recommender systems using impressions, focusing on three fundamental perspectives: recommendation models, datasets, and evaluation methodologies. We define a theoretical framework to delimit recommender systems using impressions and a novel paradigm for personalized recommendations, called impression-aware recommender systems. We propose a classification system for recommenders in this paradigm, which we use to categorize the recommendation models, datasets, and evaluation methodologies used in past research. Lastly, we identify open questions and future directions, highlighting missing aspects in the reviewed literature.

Yashar Deldjoo, Nikhil Mehta, Maheswaran Sathiamoorthy et al. · amazon-science

Recommender systems powered by generative models (Gen-RecSys) extend beyond classical item ranking by producing open-ended content, which simultaneously unlocks richer user experiences and introduces new risks. On one hand, these systems can enhance personalization and appeal through dynamic explanations and multi-turn dialogues. On the other hand, they might venture into unknown territory-hallucinating nonexistent items, amplifying bias, or leaking private information. Traditional accuracy metrics cannot fully capture these challenges, as they fail to measure factual correctness, content safety, or alignment with user intent. This paper makes two main contributions. First, we categorize the evaluation challenges of Gen-RecSys into two groups: (i) existing concerns that are exacerbated by generative outputs (e.g., bias, privacy) and (ii) entirely new risks (e.g., item hallucinations, contradictory explanations). Second, we propose a holistic evaluation approach that includes scenario-based assessments and multi-metric checks-incorporating relevance, factual grounding, bias detection, and policy compliance. Our goal is to provide a guiding framework so researchers and practitioners can thoroughly assess Gen-RecSys, ensuring effective personalization and responsible deployment.

Derek Bridge, Mesut Kaya, Pablo Castells

This paper describes problems with the current way we compare the diversity of different recommendation lists in offline experiments. We illustrate the problems with a case study. We propose the Sudden Death score as a new and better way of making these comparisons.