Sooyeon Jeong

CY
h-index88
5papers
92citations
Novelty39%
AI Score43

5 Papers

SEMar 17Code
A Longitudinal Study of Usability in Identity-Based Software Signing

Kelechi G. Kalu, Hieu Tran, Santiago Torres-Arias et al.

Identity-based software signing tools aim to make software artifact provenance verifiable while reducing the operational burden of long-lived key management. However, there is limited cross-tool longitudinal evidence about which usability problems arise in practice and how those problems evolve as tools mature. This gap matters because unusable signing and verification workflows can lead to incomplete adoption, misconfiguration, or skipped verification, undermining intended integrity guarantees. We conducted the first mining-software-repositories study of five open-source identity-based signing ecosystems: Sigstore, OpenPubKey, HashiCorp Vault, Keyfactor, and Notary v2. We analyzed approximately 3,900 GitHub issues from Nov. 2021 to Nov. 2025. We coded each issue for the reported usability concern and the implicated architectural component, and compared patterns across tools and over time. Across ecosystems, reported concerns concentrate in verification workflows, policy and configuration surfaces, and integration boundaries. Longitudinal Poisson trend analysis shows substantial declines in reported issues for most ecosystems. However, across usability themes, workflow- and documentation-related concerns decline unevenly across tools and concern types, and verification workflows and configuration surfaces remain persistent friction points. These results indicate that identity-based signing reduces some usability burdens while relocating complexity to verification semantics, policy configuration, and deployment integration. Designing future signing ecosystems therefore requires treating verification semantics and release workflows as first-class usability targets rather than peripheral integration concerns.

HCApr 9
Game Master LLM: Task-Based Role-Playing for Natural Slang Learning

Amir Tahmasbi, Milad Esrafilian, Judson Wright et al.

Natural and idiomatic expressions are essential for fluent, everyday communication, yet many second-language learners struggle to acquire and spontaneously use casual slang despite strong formal proficiency. To address this gap, we designed and evaluated an LLM-powered, task-based role-playing game in which a GPT-4o-based Game Master guides learners through an immersive, three-phase spoken narrative. After selecting five unfamiliar slang phrases to practice, participants engage in open-ended dialogue with non-player characters; the Game Master naturally incorporates the target phrases in rich semantic contexts (implicit input enhancement) while a dedicated Practice Box provides real-time explicit tracking and encouragement. Post-session, learners receive multi-level formative feedback analyzing the entire interaction. We evaluated the system in a between-subjects study with 14 international graduate students, randomly assigned to either the RPG condition or a control condition consisting of a traditional AI-led virtual classroom. Results from an immediate post-test show that the RPG group achieved greater gains in both comprehension of the target phrases and their accurate, contextual use in sentences. A one-week delayed post-test further demonstrates that these gains are retained over time, with the RPG group showing a 21-27% improvement, indicating the effectiveness of our approach in supporting longer-term learning. Qualitative survey responses assessing engagement and perceived effectiveness further indicate that the game-based approach provided more practice opportunities and a more natural learning experience. These findings highlight the potential of narrative-driven LLM interactions in vocabulary acquisition.

HCApr 7, 2025
The Human Robot Social Interaction (HSRI) Dataset: Benchmarking Foundational Models' Social Reasoning

Dong Won Lee, Yubin Kim, Denison Guvenoz et al.

Our work aims to advance the social reasoning of embodied artificial intelligence (AI) agents in real-world social interactions. Recently, language models (LMs) and foundational models (FMs) are being utilized as automatic evaluators of human-AI interactions with the goal of eventually being used to improve the policy of the AI agent. To enable further research in this direction, we introduce a large-scale real-world Human Robot Social Interaction (HSRI) Dataset to benchmark the capabilities of LMs and FMs to identify and reason about social interactions, specifically with regard to robot social errors and competencies . Our dataset consists of 400 real-world human social robot interaction videos and over 10K annotations, detailing the robot's social errors, competencies, rationale, and corrective actions, capturing unique aspects of human-AI interaction only present in real-world interactions. To further assess AI models' ability to reason about social interactions, we propose eight new benchmark tasks for evaluating centered around whether AI models can (1) evaluate social interactions via detecting social errors and competencies, (2) identify the explanatory factors associated to errors and competencies, (3) understand the flow of real-world social interactions, and (4) provide reasons and corrective actions for social errors. Human studies and experiments with modern LMs and FMs reveal that current models struggle with these tasks, demonstrating that our dataset and benchmark provides a step forward towards socially intelligent AI.

CYSep 8, 2020
A Robotic Positive Psychology Coach to Improve College Students' Wellbeing

Sooyeon Jeong, Sharifa Alghowinem, Laura Aymerich-Franch et al.

A significant number of college students suffer from mental health issues that impact their physical, social, and occupational outcomes. Various scalable technologies have been proposed in order to mitigate the negative impact of mental health disorders. However, the evaluation for these technologies, if done at all, often reports mixed results on improving users' mental health. We need to better understand the factors that align a user's attributes and needs with technology-based interventions for positive outcomes. In psychotherapy theory, therapeutic alliance and rapport between a therapist and a client is regarded as the basis for therapeutic success. In prior works, social robots have shown the potential to build rapport and a working alliance with users in various settings. In this work, we explore the use of a social robot coach to deliver positive psychology interventions to college students living in on-campus dormitories. We recruited 35 college students to participate in our study and deployed a social robot coach in their room. The robot delivered daily positive psychology sessions among other useful skills like delivering the weather forecast, scheduling reminders, etc. We found a statistically significant improvement in participants' psychological wellbeing, mood, and readiness to change behavior for improved wellbeing after they completed the study. Furthermore, students' personality traits were found to have a significant association with intervention efficacy. Analysis of the post-study interview revealed students' appreciation of the robot's companionship and their concerns for privacy.

CYJul 11, 2020
Migratable AI: Effect of identity and information migration on users perception of conversational AI agents

Ravi Tejwani, Felipe Moreno, Sooyeon Jeong et al.

Conversational AI agents are proliferating, embodying a range of devices such as smart speakers, smart displays, robots, cars, and more. We can envision a future where a personal conversational agent could migrate across different form factors and environments to always accompany and assist its user to support a far more continuous, personalized, and collaborative experience. This opens the question of what properties of a conversational AI agent migrates across forms, and how it would impact user perception. To explore this, we developed a Migratable AI system where a user's information and/or the agent's identity can be preserved as it migrates across form factors to help its user with a task. We designed a 2x2 between-subjects study to explore the effects of information migration and identity migration on user perceptions of trust, competence, likeability, and social presence. Our results suggest that identity migration had a positive effect on trust, competence, and social presence, while information migration had a positive effect on trust, competence, and likeability. Overall, users report the highest trust, competence, likeability, and social presence towards the conversational agent when both identity and information were migrated across embodiments.