Houjiang Liu

Anubrata Das, Houjiang Liu, Venelin Kovatchev et al.

Misinformation threatens modern society by promoting distrust in science, changing narratives in public health, heightening social polarization, and disrupting democratic elections and financial markets, among a myriad of other societal harms. To address this, a growing cadre of professional fact-checkers and journalists provide high-quality investigations into purported facts. However, these largely manual efforts have struggled to match the enormous scale of the problem. In response, a growing body of Natural Language Processing (NLP) technologies have been proposed for more scalable fact-checking. Despite tremendous growth in such research, however, practical adoption of NLP technologies for fact-checking still remains in its infancy today. In this work, we review the capabilities and limitations of the current NLP technologies for fact-checking. Our particular focus is to further chart the design space for how these technologies can be harnessed and refined in order to better meet the needs of human fact-checkers. To do so, we review key aspects of NLP-based fact-checking: task formulation, dataset construction, modeling, and human-centered strategies, such as explainable models and human-in-the-loop approaches. Next, we review the efficacy of applying NLP-based fact-checking tools to assist human fact-checkers. We recommend that future research include collaboration with fact-checker stakeholders early on in NLP research, as well as incorporation of human-centered design practices in model development, in order to further guide technology development for human use and practical adoption. Finally, we advocate for more research on benchmark development supporting extrinsic evaluation of human-centered fact-checking technologies.

Houjiang Liu, Anubrata Das, Alexander Boltz et al.

While many Natural Language Processing (NLP) techniques have been proposed for fact-checking, both academic research and fact-checking organizations report limited adoption of such NLP work due to poor alignment with fact-checker practices, values, and needs. To address this, we investigate a co-design method, Matchmaking for AI, to enable fact-checkers, designers, and NLP researchers to collaboratively identify what fact-checker needs should be addressed by technology, and to brainstorm ideas for potential solutions. Co-design sessions we conducted with 22 professional fact-checkers yielded a set of 11 design ideas that offer a "north star", integrating fact-checker criteria into novel NLP design concepts. These concepts range from pre-bunking misinformation, efficient and personalized monitoring misinformation, proactively reducing fact-checker potential biases, and collaborative writing fact-check reports. Our work provides new insights into both human-centered fact-checking research and practice and AI co-design research.

Sanjana Gautam, Houjiang Liu, Yujin Choi et al.

In the early stages of scientific research, researchers rely on core scholarly judgments to identify relevant literature, assess credible evidence, and determine which directions merit pursuit. As AI tools become increasingly integrated into these early-stage workflows, the scholarly judgments that were once transparent and attributable to individual researchers become obscured, raising critical Responsible AI (RAI) concerns around accountability, transparency, and trust. Yet how these three dimensions manifest in real-time, in-situ scholarly practice remains largely unexplored. To address this gap, we conducted a think-aloud study with 15 researchers to examine how they used AI tools powered by large language models (LLMs) across early-stage research tasks, including literature exploration, synthesis, and research ideation. Our key findings address the tripartite constructs of accountability, transparency, and trust. First, the confident tone of AI outputs misrepresents epistemic uncertainty, making it more difficult for researchers (who are ultimately accountable) to identify which outputs require the greatest scrutiny. Second, opaque retrieval and content construction make provenance difficult to establish for transparency. Third, trust in AI is fragile, context-dependent, and easily eroded. In response, participant researchers were seen to develop compensatory strategies to restore scholarly judgment under uncertainty. Overall, our findings serve to contextualize AI-mediated research as a RAI problem grounded in lived researcher experience and motivate attention to deliberate AI integration that preserves accountability, supports transparency, and fosters informed trust.

Jiaxin An, Siqi Yi, Yao Lyu et al.

There has been vast literature that studies Conversational Agents (CAs) in facilitating older adults' health. The vast and diverse studies warrants a comprehensive review that concludes the main findings and proposes research directions for future studies, while few literature review did it from human-computer interaction (HCI) perspective. In this study, we present a survey of existing studies on CAs for older adults' health. Through a systematic review of 72 papers, this work reviewed previously studied older adults' characteristics and analyzed participants' experiences and expectations of CAs for health. We found that (1) Past research has an increasing interest on chatbots and voice assistants and applied CA as multiple roles in older adults' health. (2) Older adults mainly showed low acceptance CAs for health due to various reasons, such as unstable effects, harm to independence, and privacy concerns. (3) Older adults expect CAs to be able to support multiple functions, to communicate using natural language, to be personalized, and to allow users full control. We also discuss the implications based on the findings.