1.3CLJun 30, 2023
Augmenting Holistic Review in University Admission using Natural Language Processing for Essays and Recommendation LettersJinsook Lee, Bradon Thymes, Joyce Zhou et al.
University admission at many highly selective institutions uses a holistic review process, where all aspects of the application, including protected attributes (e.g., race, gender), grades, essays, and recommendation letters are considered, to compose an excellent and diverse class. In this study, we empirically evaluate how influential protected attributes are for predicting admission decisions using a machine learning (ML) model, and in how far textual information (e.g., personal essay, teacher recommendation) may substitute for the loss of protected attributes in the model. Using data from 14,915 applicants to an undergraduate admission office at a selective U.S. institution in the 2022-2023 cycle, we find that the exclusion of protected attributes from the ML model leads to substantially reduced admission-prediction performance. The inclusion of textual information via both a TF-IDF representation and a Latent Dirichlet allocation (LDA) model partially restores model performance, but does not appear to provide a full substitute for admitting a similarly diverse class. In particular, while the text helps with gender diversity, the proportion of URM applicants is severely impacted by the exclusion of protected attributes, and the inclusion of new attributes generated from the textual information does not recover this performance loss.
21.4CLNov 23, 2023
Cultural Bias and Cultural Alignment of Large Language ModelsYan Tao, Olga Viberg, Ryan S. Baker et al.
Culture fundamentally shapes people's reasoning, behavior, and communication. As people increasingly use generative artificial intelligence (AI) to expedite and automate personal and professional tasks, cultural values embedded in AI models may bias people's authentic expression and contribute to the dominance of certain cultures. We conduct a disaggregated evaluation of cultural bias for five widely used large language models (OpenAI's GPT-4o/4-turbo/4/3.5-turbo/3) by comparing the models' responses to nationally representative survey data. All models exhibit cultural values resembling English-speaking and Protestant European countries. We test cultural prompting as a control strategy to increase cultural alignment for each country/territory. For recent models (GPT-4, 4-turbo, 4o), this improves the cultural alignment of the models' output for 71-81% of countries and territories. We suggest using cultural prompting and ongoing evaluation to reduce cultural bias in the output of generative AI.
3.8LGSep 20, 2023
Fairness Hub Technical Briefs: AUC GapJinsook Lee, Chris Brooks, Renzhe Yu et al.
To measure bias, we encourage teams to consider using AUC Gap: the absolute difference between the highest and lowest test AUC for subgroups (e.g., gender, race, SES, prior knowledge). It is agnostic to the AI/ML algorithm used and it captures the disparity in model performance for any number of subgroups, which enables non-binary fairness assessments such as for intersectional identity groups. The teams use a wide range of AI/ML models in pursuit of a common goal of doubling math achievement in low-income middle schools. Ensuring that the models, which are trained on datasets collected in many different contexts, do not introduce or amplify biases is important for achieving the goal. We offer here a versatile and easy-to-compute measure of model bias for all the teams in order to create a common benchmark and an analytical basis for sharing what strategies have worked for different teams.
7.8AINov 12, 2025
AI Annotation Orchestration: Evaluating LLM verifiers to Improve the Quality of LLM Annotations in Learning AnalyticsBakhtawar Ahtisham, Kirk Vanacore, Jinsook Lee et al.
Large Language Models (LLMs) are increasingly used to annotate learning interactions, yet concerns about reliability limit their utility. We test whether verification-oriented orchestration-prompting models to check their own labels (self-verification) or audit one another (cross-verification)-improves qualitative coding of tutoring discourse. Using transcripts from 30 one-to-one math sessions, we compare three production LLMs (GPT, Claude, Gemini) under three conditions: unverified annotation, self-verification, and cross-verification across all orchestration configurations. Outputs are benchmarked against a blinded, disagreement-focused human adjudication using Cohen's kappa. Overall, orchestration yields a 58 percent improvement in kappa. Self-verification nearly doubles agreement relative to unverified baselines, with the largest gains for challenging tutor moves. Cross-verification achieves a 37 percent improvement on average, with pair- and construct-dependent effects: some verifier-annotator pairs exceed self-verification, while others reduce alignment, reflecting differences in verifier strictness. We contribute: (1) a flexible orchestration framework instantiating control, self-, and cross-verification; (2) an empirical comparison across frontier LLMs on authentic tutoring data with blinded human "gold" labels; and (3) a concise notation, verifier(annotator) (e.g., Gemini(GPT) or Claude(Claude)), to standardize reporting and make directional effects explicit for replication. Results position verification as a principled design lever for reliable, scalable LLM-assisted annotation in Learning Analytics.
6.7CLDec 22, 2025
How well do Large Language Models Recognize Instructional Moves? Establishing Baselines for Foundation Models in Educational DiscourseKirk Vanacore, Rene F. Kizilcec
Large language models (LLMs) are increasingly adopted in educational technologies for a variety of tasks, from generating instructional materials and assisting with assessment design to tutoring. While prior work has investigated how models can be adapted or optimized for specific tasks, far less is known about how well LLMs perform at interpreting authentic educational scenarios without significant customization. As LLM-based systems become widely adopted by learners and educators in everyday academic contexts, understanding their out-of-the-box capabilities is increasingly important for setting expectations and benchmarking. We compared six LLMs to estimate their baseline performance on a simple but important task: classifying instructional moves in authentic classroom transcripts. We evaluated typical prompting methods: zero-shot, one-shot, and few-shot prompting. We found that while zero-shot performance was moderate, providing comprehensive examples (few-shot prompting) significantly improved performance for state-of-the-art models, with the strongest configuration reaching Cohen's Kappa = 0.58 against expert-coded annotations. At the same time, improvements were neither uniform nor complete: performance varied considerably by instructional move, and higher recall frequently came at the cost of increased false positives. Overall, these findings indicate that foundation models demonstrate meaningful yet limited capacity to interpret instructional discourse, with prompt design helping to surface capability but not eliminating fundamental reliability constraints.
4.3CYMar 1, 2025
MedSimAI: Simulation and Formative Feedback Generation to Enhance Deliberate Practice in Medical EducationYann Hicke, Jadon Geathers, Niroop Rajashekar et al.
Medical education faces challenges in scalability, accessibility, and consistency, particularly in clinical skills training for physician-patient communication. Traditional simulation-based learning, while effective, is resource-intensive, difficult to schedule, and often highly variable in feedback quality. Through a collaboration between AI, learning science, and medical education experts, we co-developed MedSimAI, an AI-powered simulation platform that enables deliberate practice, self-regulated learning (SRL), and automated assessment through interactive patient encounters. Leveraging large language models (LLMs), MedSimAI generates realistic clinical interactions and provides immediate, structured feedback using established medical evaluation frameworks such as the Master Interview Rating Scale (MIRS). In a pilot study with 104 first-year medical students, we examined engagement, conversation patterns, and user perceptions. Students found MedSimAI beneficial for repeated, realistic patient-history practice. Conversation analysis revealed that certain higher-order skills were often overlooked, though students generally performed systematic histories and empathic listening. By integrating unlimited practice opportunities, real-time AI assessment, and SRL principles, MedSimAI addresses key limitations of traditional simulation-based training, making high-quality clinical education more accessible and scalable.
12.0CLMar 25, 2025
Poor Alignment and Steerability of Large Language Models: Evidence from College Admission EssaysJinsook Lee, AJ Alvero, Thorsten Joachims et al.
People are increasingly using technologies equipped with large language models (LLM) to write texts for formal communication, which raises two important questions at the intersection of technology and society: Who do LLMs write like (model alignment); and can LLMs be prompted to change who they write like (model steerability). We investigate these questions in the high-stakes context of undergraduate admissions at a selective university by comparing lexical and sentence variation between essays written by 30,000 applicants to two types of LLM-generated essays: one prompted with only the essay question used by the human applicants; and another with additional demographic information about each applicant. We consistently find that both types of LLM-generated essays are linguistically distinct from human-authored essays, regardless of the specific model and analytical approach. Further, prompting a specific sociodemographic identity is remarkably ineffective in aligning the model with the linguistic patterns observed in human writing from this identity group. This holds along the key dimensions of sex, race, first-generation status, and geographic location. The demographically prompted and unprompted synthetic texts were also more similar to each other than to the human text, meaning that prompting did not alleviate homogenization. These issues of model alignment and steerability in current LLMs raise concerns about the use of LLMs in high-stakes contexts.
12.0CLJan 21, 2025
Benchmarking Generative AI for Scoring Medical Student Interviews in Objective Structured Clinical Examinations (OSCEs)Jadon Geathers, Yann Hicke, Colleen Chan et al.
Objective Structured Clinical Examinations (OSCEs) are widely used to assess medical students' communication skills, but scoring interview-based assessments is time-consuming and potentially subject to human bias. This study explored the potential of large language models (LLMs) to automate OSCE evaluations using the Master Interview Rating Scale (MIRS). We compared the performance of four state-of-the-art LLMs (GPT-4o, Claude 3.5, Llama 3.1, and Gemini 1.5 Pro) in evaluating OSCE transcripts across all 28 items of the MIRS under the conditions of zero-shot, chain-of-thought (CoT), few-shot, and multi-step prompting. The models were benchmarked against a dataset of 10 OSCE cases with 174 expert consensus scores available. Model performance was measured using three accuracy metrics (exact, off-by-one, thresholded). Averaging across all MIRS items and OSCE cases, LLMs performed with low exact accuracy (0.27 to 0.44), and moderate to high off-by-one accuracy (0.67 to 0.87) and thresholded accuracy (0.75 to 0.88). A zero temperature parameter ensured high intra-rater reliability (α = 0.98 for GPT-4o). CoT, few-shot, and multi-step techniques proved valuable when tailored to specific assessment items. The performance was consistent across MIRS items, independent of encounter phases and communication domains. We demonstrated the feasibility of AI-assisted OSCE evaluation and provided benchmarking of multiple LLMs across multiple prompt techniques. Our work provides a baseline performance assessment for LLMs that lays a foundation for future research into automated assessment of clinical communication skills.
5.5HCDec 6, 2023
Assessing the Usability of GutGPT: A Simulation Study of an AI Clinical Decision Support System for Gastrointestinal Bleeding RiskColleen Chan, Kisung You, Sunny Chung et al.
Applications of large language models (LLMs) like ChatGPT have potential to enhance clinical decision support through conversational interfaces. However, challenges of human-algorithmic interaction and clinician trust are poorly understood. GutGPT, a LLM for gastrointestinal (GI) bleeding risk prediction and management guidance, was deployed in clinical simulation scenarios alongside the electronic health record (EHR) with emergency medicine physicians, internal medicine physicians, and medical students to evaluate its effect on physician acceptance and trust in AI clinical decision support systems (AI-CDSS). GutGPT provides risk predictions from a validated machine learning model and evidence-based answers by querying extracted clinical guidelines. Participants were randomized to GutGPT and an interactive dashboard, or the interactive dashboard and a search engine. Surveys and educational assessments taken before and after measured technology acceptance and content mastery. Preliminary results showed mixed effects on acceptance after using GutGPT compared to the dashboard or search engine but appeared to improve content mastery based on simulation performance. Overall, this study demonstrates LLMs like GutGPT could enhance effective AI-CDSS if implemented optimally and paired with interactive interfaces.
1.0CLMay 13, 2024
Discursive objection strategies in online comments: Developing a classification schema and validating its trainingAshley L. Shea, Aspen K. B. Omapang, Ji Yong Cho et al.
Most Americans agree that misinformation, hate speech and harassment are harmful and inadequately curbed on social media through current moderation practices. In this paper, we aim to understand the discursive strategies employed by people in response to harmful speech in news comments. We conducted a content analysis of more than 6500 comment replies to trending news videos on YouTube and Twitter and identified seven distinct discursive objection strategies (Study 1). We examined the frequency of each strategy's occurrence from the 6500 comment replies, as well as from a second sample of 2004 replies (Study 2). Together, these studies show that people deploy a diversity of discursive strategies when objecting to speech, and reputational attacks are the most common. The resulting classification scheme accounts for different theoretical approaches for expressing objections and offers a comprehensive perspective on grassroots efforts aimed at stopping offensive or problematic speech on campus.
2.6LGMay 23, 2024
Fairness Hub Technical Briefs: Definition and Detection of Distribution ShiftNicolas Acevedo, Carmen Cortez, Chris Brooks et al.
Distribution shift is a common situation in machine learning tasks, where the data used for training a model is different from the data the model is applied to in the real world. This issue arises across multiple technical settings: from standard prediction tasks, to time-series forecasting, and to more recent applications of large language models (LLMs). This mismatch can lead to performance reductions, and can be related to a multiplicity of factors: sampling issues and non-representative data, changes in the environment or policies, or the emergence of previously unseen scenarios. This brief focuses on the definition and detection of distribution shifts in educational settings. We focus on standard prediction problems, where the task is to learn a model that takes in a series of input (predictors) $X=(x_1,x_2,...,x_m)$ and produces an output $Y=f(X)$.
4.3CYJun 3, 2024
The Life Cycle of Large Language Models: A Review of Biases in EducationJinsook Lee, Yann Hicke, Renzhe Yu et al.
Large Language Models (LLMs) are increasingly adopted in educational contexts to provide personalized support to students and teachers. The unprecedented capacity of LLM-based applications to understand and generate natural language can potentially improve instructional effectiveness and learning outcomes, but the integration of LLMs in education technology has renewed concerns over algorithmic bias which may exacerbate educational inequities. In this review, building on prior work on mapping the traditional machine learning life cycle, we provide a holistic map of the LLM life cycle from the initial development of LLMs to customizing pre-trained models for various applications in educational settings. We explain each step in the LLM life cycle and identify potential sources of bias that may arise in the context of education. We discuss why current measures of bias from traditional machine learning fail to transfer to LLM-generated content in education, such as tutoring conversations because the text is high-dimensional, there can be multiple correct responses, and tailoring responses may be pedagogically desirable rather than unfair. This review aims to clarify the complex nature of bias in LLM applications and provide practical guidance for their evaluation to promote educational equity.
Cross-Institutional Transfer Learning for Educational Models: Implications for Model Performance, Fairness, and EquityJosh Gardner, Renzhe Yu, Quan Nguyen et al.
Modern machine learning increasingly supports paradigms that are multi-institutional (using data from multiple institutions during training) or cross-institutional (using models from multiple institutions for inference), but the empirical effects of these paradigms are not well understood. This study investigates cross-institutional learning via an empirical case study in higher education. We propose a framework and metrics for assessing the utility and fairness of student dropout prediction models that are transferred across institutions. We examine the feasibility of cross-institutional transfer under real-world data- and model-sharing constraints, quantifying model biases for intersectional student identities, characterizing potential disparate impact due to these biases, and investigating the impact of various cross-institutional ensembling approaches on fairness and overall model performance. We perform this analysis on data representing over 200,000 enrolled students annually from four universities without sharing training data between institutions. We find that a simple zero-shot cross-institutional transfer procedure can achieve similar performance to locally-trained models for all institutions in our study, without sacrificing model fairness. We also find that stacked ensembling provides no additional benefits to overall performance or fairness compared to either a local model or the zero-shot transfer procedure we tested. We find no evidence of a fairness-accuracy tradeoff across dozens of models and transfer schemes evaluated. Our auditing procedure also highlights the importance of intersectional fairness analysis, revealing performance disparities at the intersection of sensitive identity groups that are concealed under one-dimensional analysis.
3.1LGMar 28, 2021
On the limits of algorithmic prediction across the globeXingyu Li, Difan Song, Miaozhe Han et al.
The impact of predictive algorithms on people's lives and livelihoods has been noted in medicine, criminal justice, finance, hiring and admissions. Most of these algorithms are developed using data and human capital from highly developed nations. We tested how well predictive models of human behavior trained in a developed country generalize to people in less developed countries by modeling global variation in 200 predictors of academic achievement on nationally representative student data for 65 countries. Here we show that state-of-the-art machine learning models trained on data from the United States can predict achievement with high accuracy and generalize to other developed countries with comparable accuracy. However, accuracy drops linearly with national development due to global variation in the importance of different achievement predictors, providing a useful heuristic for policymakers. Training the same model on national data yields high accuracy in every country, which highlights the value of local data collection.
25.1HCFeb 10, 2021
Artificial intelligence in communication impacts language and social relationshipsJess Hohenstein, Dominic DiFranzo, Rene F. Kizilcec et al.
Artificial intelligence (AI) is now widely used to facilitate social interaction, but its impact on social relationships and communication is not well understood. We study the social consequences of one of the most pervasive AI applications: algorithmic response suggestions ("smart replies"). Two randomized experiments (n = 1036) provide evidence that a commercially-deployed AI changes how people interact with and perceive one another in pro-social and anti-social ways. We find that using algorithmic responses increases communication efficiency, use of positive emotional language, and positive evaluations by communication partners. However, consistent with common assumptions about the negative implications of AI, people are evaluated more negatively if they are suspected to be using algorithmic responses. Thus, even though AI can increase communication efficiency and improve interpersonal perceptions, it risks changing users' language production and continues to be viewed negatively.
17.3CYJul 10, 2020
Algorithmic Fairness in EducationRené F. Kizilcec, Hansol Lee
Data-driven predictive models are increasingly used in education to support students, instructors, and administrators. However, there are concerns about the fairness of the predictions and uses of these algorithmic systems. In this introduction to algorithmic fairness in education, we draw parallels to prior literature on educational access, bias, and discrimination, and we examine core components of algorithmic systems (measurement, model learning, and action) to identify sources of bias and discrimination in the process of developing and deploying these systems. Statistical, similarity-based, and causal notions of fairness are reviewed and contrasted in the way they apply in educational contexts. Recommendations for policy makers and developers of educational technology offer guidance for how to promote algorithmic fairness in education.
9.2CYJun 30, 2020
Evaluation of Fairness Trade-offs in Predicting Student SuccessHansol Lee, René F. Kizilcec
Predictive models for identifying at-risk students early can help teaching staff direct resources to better support them, but there is a growing concern about the fairness of algorithmic systems in education. Predictive models may inadvertently introduce bias in who receives support and thereby exacerbate existing inequities. We examine this issue by building a predictive model of student success based on university administrative records. We find that the model exhibits gender and racial bias in two out of three fairness measures considered. We then apply post-hoc adjustments to improve model fairness to highlight trade-offs between the three fairness measures.