Wentao Guo

Yann Hicke, Abhishek Masand, Wentao Guo et al. · amazon-science

(Tack et al., 2023) organized the shared task hosted by the 18th Workshop on Innovative Use of NLP for Building Educational Applications on generation of teacher language in educational dialogues. Following the structure of the shared task, in this study, we attempt to assess the generative abilities of large language models in providing informative and helpful insights to students, thereby simulating the role of a knowledgeable teacher. To this end, we present an extensive evaluation of several benchmarking generative models, including GPT-4 (few-shot, in-context learning), fine-tuned GPT-2, and fine-tuned DialoGPT. Additionally, to optimize for pedagogical quality, we fine-tuned the Flan-T5 model using reinforcement learning. Our experimental findings on the Teacher-Student Chatroom Corpus subset indicate the efficacy of GPT-4 over other fine-tuned models, measured using BERTScore and DialogRPT. We hypothesize that several dataset characteristics, including sampling, representativeness, and dialog completeness, pose significant challenges to fine-tuning, thus contributing to the poor generalizability of the fine-tuned models. Finally, we note the need for these generative models to be evaluated with a metric that relies not only on dialog coherence and matched language modeling distribution but also on the model's ability to showcase pedagogical skills.

Yan Yan, Wentao Guo, Meng Zhao et al.

With the transition from people's traditional `brick-and-mortar' shopping to online mobile shopping patterns in web 2.0 $\mathit{era}$, the recommender system plays a critical role in E-Commerce and E-Retails. This is especially true when designing this system for more than $\mathbf{236~million}$ daily active users. Ranking strategy, the key module of the recommender system, needs to be precise, accurate, and responsive for estimating customers' intents. We propose a dynamic ranking paradigm, named as DNN-MAB, that is composed of a pairwise deep neural network (DNN) $\mathit{pre}$-ranker connecting a revised multi-armed bandit (MAB) dynamic $\mathit{post}$-ranker. By taking into account of explicit and implicit user feedbacks such as impressions, clicks, conversions, etc. DNN-MAB is able to adjust DNN $\mathit{pre}$-ranking scores to assist customers locating items they are interested in most so that they can converge quickly and frequently. To the best of our knowledge, frameworks like DNN-MAB have not been discussed in the previous literature to either E-Commerce or machine learning audiences. In practice, DNN-MAB has been deployed to production and it easily outperforms against other state-of-the-art models by significantly lifting the gross merchandise volume (GMV) which is the objective metrics at JD.