Zeyad Alghamdi

Garima Agrawal, Tharindu Kumarage, Zeyad Alghamdi et al.

The contemporary LLMs are prone to producing hallucinations, stemming mainly from the knowledge gaps within the models. To address this critical limitation, researchers employ diverse strategies to augment the LLMs by incorporating external knowledge, aiming to reduce hallucinations and enhance reasoning accuracy. Among these strategies, leveraging knowledge graphs as a source of external information has demonstrated promising results. In this survey, we comprehensively review these knowledge-graph-based augmentation techniques in LLMs, focusing on their efficacy in mitigating hallucinations. We systematically categorize these methods into three overarching groups, offering methodological comparisons and performance evaluations. Lastly, this survey explores the current trends and challenges associated with these techniques and outlines potential avenues for future research in this emerging field.

Zeyad Alghamdi, Tharindu Kumarage, Garima Agrawal et al.

Effective mental health support is crucial for alleviating psychological distress. While large language model (LLM)-based assistants have shown promise in mental health interventions, existing research often defines "effective" support primarily in terms of empathetic acknowledgments, overlooking other essential dimensions such as informational guidance, community validation, and tangible coping strategies. To address this limitation and better understand what constitutes effective support, we introduce RedditESS, a novel real-world dataset derived from Reddit posts, including supportive comments and original posters' follow-up responses. Grounded in established social science theories, we develop an ensemble labeling mechanism to annotate supportive comments as effective or not and perform qualitative assessments to ensure the reliability of the annotations. Additionally, we demonstrate the practical utility of RedditESS by using it to guide LLM alignment toward generating more context-sensitive and genuinely helpful supportive responses. By broadening the understanding of effective support, our study paves the way for advanced AI-driven mental health interventions.