Ayush Singh

Ayush Singh, Navpreet Singh, Shubham Vatsal

Having a clean dataset has been the foundational assumption of most natural language processing (NLP) systems. However, properly written text is rarely found in real-world scenarios and hence, oftentimes invalidates the aforementioned foundational assumption. Recently, Large language models (LLMs) have shown impressive performance, but can they handle the inevitable noise in real-world data? This work tackles this critical question by investigating LLMs' resilience against morphological variations in text. To that end, we artificially introduce varying levels of noise into a diverse set of datasets and systematically evaluate LLMs' robustness against the corrupt variations of the original text. Our findings show that contrary to popular beliefs, generative LLMs are quiet robust to noisy perturbations in text. This is a departure from pre-trained models like BERT or RoBERTa whose performance has been shown to be sensitive to deteriorating noisy text. Additionally, we test LLMs' resilience on multiple real-world benchmarks that closely mimic commonly found errors in the wild. With minimal prompting, LLMs achieve a new state-of-the-art on the benchmark tasks of Grammar Error Correction (GEC) and Lexical Semantic Change (LSC). To empower future research, we also release a dataset annotated by humans stating their preference for LLM vs. human-corrected outputs along with the code to reproduce our results.

Shubham Vatsal, Ayush Singh, Shabnam Tafreshi

Health insurance companies have a defined process called prior authorization (PA) which is a health plan cost-control process that requires doctors and other healthcare professionals to get clearance in advance from a health plan before performing a particular procedure on a patient in order to be eligible for payment coverage. For health insurance companies, approving PA requests for patients in the medical domain is a time-consuming and challenging task. One of those key challenges is validating if a request matches up to certain criteria such as age, gender, etc. In this work, we evaluate whether GPT can validate numerous key factors, in turn helping health plans reach a decision drastically faster. We frame it as a question answering task, prompting GPT to answer a question from patient electronic health record. We experiment with different conventional prompting techniques as well as introduce our own novel prompting technique. Moreover, we report qualitative assessment by humans on the natural language generation outputs from our approach. Results show that our method achieves superior performance with the mean weighted F1 score of 0.61 as compared to its standard counterparts.