Orit Shaer

h-index31
2papers
4,749citations

2 Papers

28.2HCFeb 22, 2024
AI-Augmented Brainwriting: Investigating the use of LLMs in group ideation

Orit Shaer, Angelora Cooper, Osnat Mokryn et al.

The growing availability of generative AI technologies such as large language models (LLMs) has significant implications for creative work. This paper explores twofold aspects of integrating LLMs into the creative process - the divergence stage of idea generation, and the convergence stage of evaluation and selection of ideas. We devised a collaborative group-AI Brainwriting ideation framework, which incorporated an LLM as an enhancement into the group ideation process, and evaluated the idea generation process and the resulted solution space. To assess the potential of using LLMs in the idea evaluation process, we design an evaluation engine and compared it to idea ratings assigned by three expert and six novice evaluators. Our findings suggest that integrating LLM in Brainwriting could enhance both the ideation process and its outcome. We also provide evidence that LLMs can support idea evaluation. We conclude by discussing implications for HCI education and practice.

2.8HCJun 15
From 911 to Hospital: Challenges and Opportunities for AI Integration in Emergency Medical Services

Emily Hou, Marelyn Gonzalez, Andrew L. Kun et al.

Artificial Intelligence (AI) is increasingly introduced into healthcare settings, yet its integration into fast-paced, high-pressure domains such as Emergency Medical Services (EMS) remains limited. EMS work unfolds across distinct stages, each characterized by different information needs, constraints, and forms of collaboration. Designing effective AI support requires understanding how AI interventions align with, or disrupt, EMS work across its different stages. We conducted semi-structured interviews with 25 EMS clinicians across the United States to examine how existing technologies currently support emergency services workflows and how they envision opportunities for, and concerns about, future AI-based support across different stages of emergency response. Our analysis reveals the cognitive, social, and procedural factors that enable EMS team coordination, which is grounded in situational awareness across distributed roles. EMS clinicians expressed significant concerns about how AI integration threatens this coordination mechanism across multiple dimensions: legal and privacy issues, technical reliability, contextual sensitivity, professional autonomy, and workflow friction. We propose five design principles for AI systems that augment distributed cognition and situational awareness, enabling EMS teams to deliver effective care under extreme constraints.