Liangyu Teng

Liangyu Teng, Yang Liu, Jing Liu et al.

In recent years, the e-commerce industry has seen a rapid increase in the demand for advanced AI-driven customer service solutions. Traditional cloud-based models face limitations in terms of latency, personalized services, and privacy concerns. Furthermore, end devices often lack the computational resources to deploy large AI models effectively. In this paper, we propose an innovative End-Cloud Collaboration (ECC) framework for advanced AI customer service in e-commerce. This framework integrates the advantages of large cloud models and mid/small-sized end models by deeply exploring the generalization potential of cloud models and effectively utilizing the computing power resources of terminal chips, alleviating the strain on computing resources to some extent. Specifically, the large cloud model acts as a teacher, guiding and promoting the learning of the end model, which significantly reduces the end model's reliance on large-scale, high-quality data and thereby addresses the data bottleneck in traditional end model training, offering a new paradigm for the rapid deployment of industry applications. Additionally, we introduce an online evolutive learning strategy that enables the end model to continuously iterate and upgrade based on guidance from the cloud model and real-time user feedback. This strategy ensures that the model can flexibly adapt to the rapid changes in application scenarios while avoiding the uploading of sensitive information by performing local fine-tuning, achieving the dual goals of privacy protection and personalized service. %We make systematic contributions to the customized model fine-tuning methods in the e-commerce domain. To conclude, we implement in-depth corpus collection (e.g., data organization, cleaning, and preprocessing) and train an ECC-based industry-specific model for e-commerce customer service.

Yang Liu, Siao Liu, Xiaoguang Zhu et al.

Video Anomaly Detection (VAD) aims to automatically analyze spatiotemporal patterns in surveillance videos collected from open spaces to detect anomalous events that may cause harm, such as fighting, stealing, and car accidents. However, vision-based surveillance systems such as closed-circuit television often capture personally identifiable information. The lack of transparency and interpretability in video transmission and usage raises public concerns about privacy and ethics, limiting the real-world application of VAD. Recently, researchers have focused on privacy concerns in VAD by conducting systematic studies from various perspectives including data, features, and systems, making Privacy-Preserving Video Anomaly Detection (P2VAD) a hotspot in the AI community. However, current research in P2VAD is fragmented, and prior reviews have mostly focused on methods using RGB sequences, overlooking privacy leakage and appearance bias considerations. To address this gap, this article is the first to systematically reviews the progress of P2VAD, defining its scope and providing an intuitive taxonomy. We outline the basic assumptions, learning frameworks, and optimization objectives of various approaches, analyzing their strengths, weaknesses, and potential correlations. Additionally, we provide open access to research resources such as benchmark datasets and available code. Finally, we discuss key challenges and future opportunities from the perspectives of AI development and P2VAD deployment, aiming to guide future work in the field.

Juncen Guo, Xiaoguang Zhu, Liangyu Teng et al.

Class-incremental Learning (CIL) enables the model to incrementally absorb knowledge from new classes and build a generic classifier across all previously encountered classes. When the model optimizes with new classes, the knowledge of previous classes is inevitably erased, leading to catastrophic forgetting. Addressing this challenge requires making a trade-off between retaining old knowledge and accommodating new information. However, this balancing process often requires sacrificing some information, which can lead to a partial loss in the model's ability to discriminate between classes. To tackle this issue, we design the adaptive weighted parameter fusion with Contrastive Language-Image Pre-training (CLIP), which not only takes into account the variability of the data distribution of different tasks, but also retains all the effective information of the parameter matrix to the greatest extent. In addition, we introduce a balance factor that can balance the data distribution alignment and distinguishability of adjacent tasks. Experimental results on several traditional benchmarks validate the superiority of the proposed method.

Juncen Guo, Siao Liu, Xiaoguang Zhu et al.

With the proliferation of multi-modal data in large-scale visual recognition systems, enabling models to continuously acquire knowledge from evolving data streams while preserving prior information has become increasingly critical. Class-Continual Learning (CCL) addresses this challenge by incrementally incorporating new class knowledge without revisiting historical data, making it essential for real-world big data applications. While traditional CCL methods rely solely on visual features, recent advances in Vision-Language Models (VLMs) such as CLIP demonstrate significant potential for CCL by leveraging pre-trained multi-modal knowledge. However, existing approaches face challenges in mitigating catastrophic forgetting while maintaining the cross-modal generalization capabilities of VLMs. To address these limitations, we propose CalFuse, a framework that synergizes feature Calibration with parameter Fusion to enable effective multi-modal knowledge integration in continual learning scenarios. CalFuse introduces a dynamic feature calibration mechanism that adaptively balances original CLIP visual representations with task-specific features, preserving the model's intrinsic cross-modal generalization while adapting to new classes. Concurrently, a QR decomposition-based parameter fusion strategy progressively integrates newly acquired knowledge with historical task parameters, maintaining equilibrium between learning new class representations and retaining prior knowledge across sequential tasks. Extensive experiments on benchmark datasets validate the effectiveness of our approach in large-scale multi-modal continual learning settings, demonstrating superior performance over state-of-the-art methods in both average accuracy and final task retention.