Daniel Duma

Joachim Fainberg, Ben Krause, Mihai Dobre et al.

Conversational agents are gaining popularity with the increasing ubiquity of smart devices. However, training agents in a data driven manner is challenging due to a lack of suitable corpora. This paper presents a novel method for gathering topical, unstructured conversational data in an efficient way: self-dialogues through crowd-sourcing. Alongside this paper, we include a corpus of 3.6 million words across 23 topics. We argue the utility of the corpus by comparing self-dialogues with standard two-party conversations as well as data from other corpora.

Ben Krause, Marco Damonte, Mihai Dobre et al.

We present Edina, the University of Edinburgh's social bot for the Amazon Alexa Prize competition. Edina is a conversational agent whose responses utilize data harvested from Amazon Mechanical Turk (AMT) through an innovative new technique we call self-dialogues. These are conversations in which a single AMT Worker plays both participants in a dialogue. Such dialogues are surprisingly natural, efficient to collect and reflective of relevant and/or trending topics. These self-dialogues provide training data for a generative neural network as well as a basis for soft rules used by a matching score component. Each match of a soft rule against a user utterance is associated with a confidence score which we show is strongly indicative of reply quality, allowing this component to self-censor and be effectively integrated with other components. Edina's full architecture features a rule-based system backing off to a matching score, backing off to a generative neural network. Our hybrid data-driven methodology thus addresses both coverage limitations of a strictly rule-based approach and the lack of guarantees of a strictly machine-learning approach.