Helena Löfström

Helena Löfström, Karl Hammar, Ulf Johansson

Explanation methods and their evaluation have become a significant issue in explainable artificial intelligence (XAI) due to the recent surge of opaque AI models in decision support systems (DSS). Since the most accurate AI models are opaque with low transparency and comprehensibility, explanations are essential for bias detection and control of uncertainty. There are a plethora of criteria to choose from when evaluating explanation method quality. However, since existing criteria focus on evaluating single explanation methods, it is not obvious how to compare the quality of different methods. This lack of consensus creates a critical shortage of rigour in the field, although little is written about comparative evaluations of explanation methods. In this paper, we have conducted a semi-systematic meta-survey over fifteen literature surveys covering the evaluation of explainability to identify existing criteria usable for comparative evaluations of explanation methods. The main contribution in the paper is the suggestion to use appropriate trust as a criterion to measure the outcome of the subjective evaluation criteria and consequently make comparative evaluations possible. We also present a model of explanation quality aspects. In the model, criteria with similar definitions are grouped and related to three identified aspects of quality; model, explanation, and user. We also notice four commonly accepted criteria (groups) in the literature, covering all aspects of explanation quality: Performance, appropriate trust, explanation satisfaction, and fidelity. We suggest the model be used as a chart for comparative evaluations to create more generalisable research in explanation quality.

Tuwe Löfström, Helena Löfström, Ulf Johansson et al.

Artificial Intelligence (AI) is often an integral part of modern decision support systems. The best-performing predictive models used in AI-based decision support systems lack transparency. Explainable Artificial Intelligence (XAI) aims to create AI systems that can explain their rationale to human users. Local explanations in XAI can provide information about the causes of individual predictions in terms of feature importance. However, a critical drawback of existing local explanation methods is their inability to quantify the uncertainty associated with a feature's importance. This paper introduces an extension of a feature importance explanation method, Calibrated Explanations, previously only supporting classification, with support for standard regression and probabilistic regression, i.e., the probability that the target is above an arbitrary threshold. The extension for regression keeps all the benefits of Calibrated Explanations, such as calibration of the prediction from the underlying model with confidence intervals, uncertainty quantification of feature importance, and allows both factual and counterfactual explanations. Calibrated Explanations for standard regression provides fast, reliable, stable, and robust explanations. Calibrated Explanations for probabilistic regression provides an entirely new way of creating probabilistic explanations from any ordinary regression model, allowing dynamic selection of thresholds. The method is model agnostic with easily understood conditional rules. An implementation in Python is freely available on GitHub and for installation using both pip and conda, making the results in this paper easily replicable.

Helena Lofstrom, Tuwe Lofstrom, Ulf Johansson et al.

While local explanations for AI models can offer insights into individual predictions, such as feature importance, they are plagued by issues like instability. The unreliability of feature weights, often skewed due to poorly calibrated ML models, deepens these challenges. Moreover, the critical aspect of feature importance uncertainty remains mostly unaddressed in Explainable AI (XAI). The novel feature importance explanation method presented in this paper, called Calibrated Explanations (CE), is designed to tackle these issues head-on. Built on the foundation of Venn-Abers, CE not only calibrates the underlying model but also delivers reliable feature importance explanations with an exact definition of the feature weights. CE goes beyond conventional solutions by addressing output uncertainty. It accomplishes this by providing uncertainty quantification for both feature weights and the model's probability estimates. Additionally, CE is model-agnostic, featuring easily comprehensible conditional rules and the ability to generate counterfactual explanations with embedded uncertainty quantification. Results from an evaluation with 25 benchmark datasets underscore the efficacy of CE, making it stand as a fast, reliable, stable, and robust solution.