Andero Uusberg

Zhaoyue Sun, Hainiu Xu, Andero Uusberg et al.

Emotion understanding is a core capability for LLMs to interact effectively with humans, yet existing evaluation paradigms rely on discrete emotion label prediction and fail to capture the cognitive processes underlying emotion generation. Grounded in appraisal theory, we introduce CAREBench, the first benchmark with complete inferential chain annotations from both first- and third-person perspectives on real-world narratives, spanning appraisal reasoning, appraisal ratings, and multi-label emotion annotation. We propose a process-level evaluation framework and conduct systematic experiments across six LLMs organized around four research questions. We find that stronger models match or surpass human observers on certain tasks, yet fall short on appraisal reasoning and positive emotion recognition; performance across chain steps and sensitivity to appraisal interventions exhibit dissociations across models; and current models have not internalized the mechanisms needed to capture human subjective heterogeneity. These findings suggest that downstream emotion prediction metrics may overestimate LLMs' true emotion understanding, and CAREBench provides a foundation for more diagnostically informative evaluation of LLMs' affective cognitive capabilities.

Deniss Ruder, Andero Uusberg, Kairit Sirts

Appraisal theories suggest that emotions arise from subjective evaluations of events, referred to as appraisals. The taxonomy of appraisals is quite diverse, and they are usually given ratings on a Likert scale to be annotated in an experiencer-annotator or reader-annotator paradigm. This paper studies GPT-4 as a reader-annotator of 21 specific appraisal ratings in different prompt settings, aiming to evaluate and improve its performance compared to human annotators. We found that GPT-4 is an effective reader-annotator that performs close to or even slightly better than human annotators, and its results can be significantly improved by using a majority voting of five completions. GPT-4 also effectively predicts appraisal ratings and emotion labels using a single prompt, but adding instruction complexity results in poorer performance. We also found that longer event descriptions lead to more accurate annotations for both model and human annotator ratings. This work contributes to the growing usage of LLMs in psychology and the strategies for improving GPT-4 performance in annotating appraisals.