Seyoung Song

Seogyeong Jeong, Kiwoong Park, Seyoung Song et al.

While Large Language Models (LLMs) are increasingly integrated into in-vehicle conversational systems, identifying the optimal model remains challenging due to the lack of domain-specific evaluation standards tailored to real-world deployment requirements. In this paper, we propose a novel evaluation framework for in-vehicle assistants, with a particular focus on Korean-language localization. Our empirical analysis reveals notable patterns in model behavior. First, fine-grained Korean honorific control remains unstable in current LLMs, indicating that precise speech-level realization must be explicitly evaluated in localization settings. Second, models exhibit weaker performance in strategic conversational metrics like clarification and proactivity. Our analysis suggests this stems from the inherent subjective complexity of these tasks, where our framework adopts a conservative evaluation stance to prioritize reliability. Together, our findings underscore that automotive AI must move beyond general competence toward precise linguistic tailoring and reliable, safety-oriented interaction management.

Seyoung Song, Haneul Yoo, Jiho Jin et al.

While Korean historical documents are invaluable cultural heritage, understanding those documents requires in-depth Hanja expertise. Hanja is an ancient language used in Korea before the 20th century, whose characters were borrowed from old Chinese but had evolved in Korea for centuries. Modern Koreans and Chinese cannot understand Korean historical documents without substantial additional help, and while previous efforts have produced some Korean and English translations, this requires in-depth expertise, and so most of the documents are not translated into any modern language. To address this gap, we present HERITAGE, the first open-source Hanja NLP toolkit to assist in understanding and translating the unexplored Korean historical documents written in Hanja. HERITAGE is a web-based platform providing model predictions of three critical tasks in historical document understanding via Hanja language models: punctuation restoration, named entity recognition, and machine translation (MT). HERITAGE also provides an interactive glossary, which provides the character-level reading of the Hanja characters in modern Korean, as well as character-level English definition. HERITAGE serves two purposes. First, anyone interested in these documents can get a general understanding from the model predictions and the interactive glossary, especially MT outputs in Korean and English. Second, since the model outputs are not perfect, Hanja experts can revise them to produce better annotations and translations. This would boost the translation efficiency and potentially lead to most of the historical documents being translated into modern languages, lowering the barrier on unexplored Korean historical documents.

Junyeong Park, Seogyeong Jeong, Seyoung Song et al.

Content moderation is a global challenge, yet major tech platforms prioritize high-resource languages, leaving low-resource languages with scarce native moderators. Since effective moderation depends on understanding contextual cues, this imbalance increases the risk of improper moderation due to non-native moderators' limited cultural understanding. Through a user study, we identify that non-native moderators struggle with interpreting culturally-specific knowledge, sentiment, and internet culture in the hate speech moderation. To assist them, we present LLM-C3MOD, a human-LLM collaborative pipeline with three steps: (1) RAG-enhanced cultural context annotations; (2) initial LLM-based moderation; and (3) targeted human moderation for cases lacking LLM consensus. Evaluated on a Korean hate speech dataset with Indonesian and German participants, our system achieves 78% accuracy (surpassing GPT-4o's 71% baseline), while reducing human workload by 83.6%. Notably, human moderators excel at nuanced contents where LLMs struggle. Our findings suggest that non-native moderators, when properly supported by LLMs, can effectively contribute to cross-cultural hate speech moderation.

Seyoung Song, Haneul Yoo, Jiho Jin et al.

Historical documents in the Sinosphere are known to share common formats and practices, particularly in veritable records compiled by court historians. This shared linguistic heritage has led researchers to use Classical Chinese resources for cross-lingual transfer when processing historical documents from Korea and Japan, which remain relatively low-resource. In this paper, we question the assumption of cross-lingual transferability from Classical Chinese to Hanja and Kanbun, the ancient written languages of Korea and Japan, respectively. Our experiments across machine translation, named entity recognition, and punctuation restoration tasks show minimal impact of Classical Chinese datasets on language model performance for ancient Korean documents written in Hanja, with performance differences within $\pm{}0.0068$ F1-score for sequence labeling tasks and up to $+0.84$ BLEU score for translation. These limitations persist consistently across various model sizes, architectures, and domain-specific datasets. Our analysis reveals that the benefits of Classical Chinese resources diminish rapidly as local language data increases for Hanja, while showing substantial improvements only in extremely low-resource scenarios for both Korean and Japanese historical documents. These findings emphasize the need for careful empirical validation rather than assuming benefits from indiscriminate cross-lingual transfer.

Seyoung Song

We introduce a novel large language model (LLM)-driven agent framework, which iteratively refines queries and filters contextual evidence by leveraging dynamically evolving knowledge. A defining feature of the system is its decoupling of external sources from an internal knowledge cache that is progressively updated to guide both query generation and evidence selection. This design mitigates bias-reinforcement loops and enables dynamic, trackable search exploration paths, thereby optimizing the trade-off between exploring diverse information and maintaining accuracy through autonomous agent decision-making. Our approach is evaluated on a broad range of open-domain question answering benchmarks, including multi-step tasks that mirror real-world scenarios where integrating information from multiple sources is critical, especially given the vulnerabilities of LLMs that lack explicit reasoning or planning capabilities. The results show that the proposed system not only outperforms single-step baselines regardless of task difficulty but also, compared to conventional iterative retrieval methods, demonstrates pronounced advantages in complex tasks through precise evidence-based reasoning and enhanced efficiency. The proposed system supports both competitive and collaborative sharing of updated context, enabling multi-agent extension. The benefits of multi-agent configurations become especially prominent as task difficulty increases. The number of convergence steps scales with task difficulty, suggesting cost-effective scalability.

Seyoung Song, Nawon Kim, Songeun Chae et al.

The history of the Korean language is characterized by a discrepancy between its spoken and written forms and a pivotal shift from Chinese characters to the Hangul alphabet. However, this linguistic evolution has remained largely unexplored in NLP due to a lack of accessible historical corpora. To address this gap, we introduce the Open Korean Historical Corpus, a large-scale, openly licensed dataset spanning 1,300 years and 6 languages, as well as under-represented writing systems like Korean-style Sinitic (Idu) and Hanja-Hangul mixed script. This corpus contains 18 million documents and 5 billion tokens from 19 sources, ranging from the 7th century to 2025. We leverage this resource to quantitatively analyze major linguistic shifts: (1) Idu usage peaked in the 1860s before declining sharply; (2) the transition from Hanja to Hangul was a rapid transformation starting around 1890; and (3) North Korea's lexical divergence causes modern tokenizers to produce up to 51 times higher out-of-vocabulary rates. This work provides a foundational resource for quantitative diachronic analysis by capturing the history of the Korean language. Moreover, it can serve as a pre-training corpus for large language models, potentially improving their understanding of Sino-Korean vocabulary in modern Hangul as well as archaic writing systems.

Eunsu Kim, Junyeong Park, Juhyun Oh et al.

As large language models (LLMs) are increasingly used in human-AI interactions, their social reasoning capabilities in interpersonal contexts are critical. We introduce SCRIPTS, a 1k-dialogue dataset in English and Korean, sourced from movie scripts. The task involves evaluating models' social reasoning capability to infer the interpersonal relationships (e.g., friends, sisters, lovers) between speakers in each dialogue. Each dialogue is annotated with probabilistic relational labels (Highly Likely, Less Likely, Unlikely) by native (or equivalent) Korean and English speakers from Korea and the U.S. Evaluating nine models on our task, current proprietary LLMs achieve around 75-80% on the English dataset, whereas their performance on Korean drops to 58-69%. More strikingly, models select Unlikely relationships in 10-25% of their responses. Furthermore, we find that thinking models and chain-of-thought prompting, effective for general reasoning, provide minimal benefits for social reasoning and occasionally amplify social biases. Our findings reveal significant limitations in current LLMs' social reasoning capabilities, highlighting the need for efforts to develop socially-aware language models.

Seyoung Song, Seogyeong Jeong, Eunsu Kim et al.

Evaluating text generation capabilities of large language models (LLMs) is challenging, particularly for low-resource languages where methods for direct assessment are scarce. We propose MUG-Eval, a novel framework that evaluates LLMs' multilingual generation capabilities by transforming existing benchmarks into conversational tasks and measuring the LLMs' accuracies on those tasks. We specifically designed these conversational tasks to require effective communication in the target language. Then, we simply use task success rate as a proxy for successful conversation generation. Our approach offers two key advantages: it is independent of language-specific NLP tools or annotated datasets, which are limited for most languages, and it does not rely on LLMs-as-judges, whose evaluation quality degrades outside a few high-resource languages. We evaluate 8 LLMs across 30 languages spanning high, mid, and low-resource categories, and we find that MUG-Eval correlates strongly with established benchmarks ($r$ > 0.75) while enabling standardized comparisons across languages and models. Our framework provides a robust and resource-efficient solution for evaluating multilingual generation that can be extended to thousands of languages.