Jing Gu

Jing Gu, Mostafa Mirshekari, Zhou Yu et al.

Conversational systems enable numerous valuable applications, and question-answering is an important component underlying many of these. However, conversational question-answering remains challenging due to the lack of realistic, domain-specific training data. Inspired by this bottleneck, we focus on conversational question generation as a means to generate synthetic conversations for training and evaluation purposes. We present a number of novel strategies to improve conversational flow and accommodate varying question types and overall fluidity. Specifically, we design ChainCQG as a two-stage architecture that learns question-answer representations across multiple dialogue turns using a flow propagation training strategy.ChainCQG significantly outperforms both answer-aware and answer-unaware SOTA baselines (e.g., up to 48% BLEU-1 improvement). Additionally, our model is able to generate different types of questions, with improved fluidity and coreference alignment.

Jing Gu, Qingyang Wu, Zhou Yu

Automatic evaluation for open-ended natural language generation tasks remains a challenge. Existing metrics such as BLEU show a low correlation with human judgment. We propose a novel and powerful learning-based evaluation metric: Perception Score. The method measures the overall quality of the generation and scores holistically instead of only focusing on one evaluation criteria, such as word overlapping. Moreover, it also shows the amount of uncertainty about its evaluation result. By connecting the uncertainty, Perception Score gives a more accurate evaluation for the generation system. Perception Score provides state-of-the-art results on two conditional generation tasks and two unconditional generation tasks.

Jing Gu, Zhou Yu

There is a huge performance gap between formal and informal language understanding tasks. The recent pre-trained models that improved the performance of formal language understanding tasks did not achieve a comparable result on informal language. We pro-pose a data annealing transfer learning procedure to bridge the performance gap on informal natural language understanding tasks. It successfully utilizes a pre-trained model such as BERT in informal language. In our data annealing procedure, the training set contains mainly formal text data at first; then, the proportion of the informal text data is gradually increased during the training process. Our data annealing procedure is model-independent and can be applied to various tasks. We validate its effectiveness in exhaustive experiments. When BERT is implemented with our learning procedure, it outperforms all the state-of-the-art models on the three common informal language tasks.

Jing Gu, Qingyang Wu, Chongruo Wu et al.

The recent success of large pre-trained language models such as BERT and GPT-2 has suggested the effectiveness of incorporating language priors in downstream dialog generation tasks. However, the performance of pre-trained models on the dialog task is not as optimal as expected. In this paper, we propose a Pre-trained Role Alternating Language model (PRAL), designed specifically for task-oriented conversational systems. We adopted (Wu et al., 2019) that models two speakers separately. We also design several techniques, such as start position randomization, knowledge distillation, and history discount to improve pre-training performance. We introduce a task-oriented dialog pretraining dataset by cleaning 13 existing data sets. We test PRAL on three different downstream tasks. The results show that PRAL performs better or on par with state-of-the-art methods.