6.3ROMar 15, 2023
Robot Navigation in Risky, Crowded Environments: Understanding Human PreferencesAamodh Suresh, Angelique Taylor, Laurel D. Riek et al.
Risky and crowded environments (RCE) contain abstract sources of risk and uncertainty, which are perceived differently by humans, leading to a variety of behaviors. Thus, robots deployed in RCEs, need to exhibit diverse perception and planning capabilities in order to interpret other human agents' behavior and act accordingly in such environments. To understand this problem domain, we conducted a study to explore human path choices in RCEs, enabling better robotic navigational explainable AI (XAI) designs. We created a novel COVID-19 pandemic grocery shopping scenario which had time-risk tradeoffs, and acquired users' path preferences. We found that participants showcase a variety of path preferences: from risky and urgent to safe and relaxed. To model users' decision making, we evaluated three popular risk models (Cumulative Prospect Theory (CPT), Conditional Value at Risk (CVAR), and Expected Risk (ER). We found that CPT captured people's decision making more accurately than CVaR and ER, corroborating theoretical results that CPT is more expressive and inclusive than CVaR and ER. We also found that people's self assessments of risk and time-urgency do not correlate with their path preferences in RCEs. Finally, we conducted thematic analysis of open-ended questions, providing crucial design insights for robots is RCE. Thus, through this study, we provide novel and critical insights about human behavior and perception to help design better navigational explainable AI (XAI) in RCEs.
6.6ROApr 6
Towards Considerate Human-Robot Coexistence: A Dual-Space Framework of Robot Design and Human Perception in HealthcareYuanchen Bai, Zijian Ding, Ruixiang Han et al.
The rapid advancement of robotics, spanning expanded capabilities, more intuitive interaction, and more integration into real-world workflows, is reshaping what it means for humans and robots to coexist. Beyond sharing physical space, this coexistence is increasingly characterized by organizational embeddedness, temporal evolution, social situatedness, and open-ended uncertainty. However, prior work has largely focused on static snapshots of attitudes and acceptance, offering limited insight into how perceptions form and evolve, and what active role humans play in shaping coexistence as a dynamic process. We address these gaps through in-depth follow-up interviews with nine participants from a 14-week co-design study on healthcare robots. We identify the human perception space, including four interpretive dimensions (i.e., degree of decomposition, temporal orientation, scope of reasoning, and source of evidence). We enrich the conceptual framework of human-robot coexistence by conceptualizing the mutual relationship between the human perception space and the robot design space as a co-evolving loop, in which human needs, design decisions, situated interpretations, and social mediation continuously reshape one another over time. Building on this, we propose considerate human-robot coexistence, arguing that humans act not only as design contributors but also as interpreters and mediators who actively shape how robots are understood and integrated across deployment stages.
5.6HCFeb 3
Towards Considerate Embodied AI: Co-Designing Situated Multi-Site Healthcare Robots from Abstract Concepts to High-Fidelity PrototypesYuanchen Bai, Ruixiang Han, Niti Parikh et al.
Co-design is essential for grounding embodied artificial intelligence (AI) systems in real-world contexts, especially high-stakes domains such as healthcare. While prior work has explored multidisciplinary collaboration, iterative prototyping, and support for non-technical participants, few have interwoven these into a sustained co-design process. Such efforts often target one context and low-fidelity stages, limiting the generalizability of findings and obscuring how participants' ideas evolve. To address these limitations, we conducted a 14-week workshop with a multidisciplinary team of 22 participants, centered around how embodied AI can reduce non-value-added task burdens in three healthcare settings: emergency departments, long-term rehabilitation facilities, and sleep disorder clinics. We found that the iterative progression from abstract brainstorming to high-fidelity prototypes, supported by educational scaffolds, enabled participants to understand real-world trade-offs and generate more deployable solutions. We propose eight guidelines for co-designing more considerate embodied AI: attuned to context, responsive to social dynamics, mindful of expectations, and grounded in deployment. Project Page: https://byc-sophie.github.io/Towards-Considerate-Embodied-AI/
9.5ROJun 4, 2025
From Virtual Agents to Robot Teams: A Multi-Robot Framework Evaluation in High-Stakes Healthcare ContextYuanchen Bai, Zijian Ding, Angelique Taylor
Advancements in generative models have enabled multi-agent systems (MAS) to perform complex virtual tasks such as writing and code generation, which do not generalize well to physical multi-agent robotic teams. Current frameworks often treat agents as conceptual task executors rather than physically embodied entities, and overlook critical real-world constraints such as spatial context, robotic capabilities (e.g., sensing and navigation). To probe this gap, we reconfigure and stress-test a hierarchical multi-agent robotic team built on the CrewAI framework in a simulated emergency department onboarding scenario. We identify five persistent failure modes: role misalignment; tool access violations; lack of in-time handling of failure reports; noncompliance with prescribed workflows; bypassing or false reporting of task completion. Based on this analysis, we propose three design guidelines emphasizing process transparency, proactive failure recovery, and contextual grounding. Our work informs the development of more resilient and robust multi-agent robotic systems (MARS), including opportunities to extend virtual multi-agent frameworks to the real world.
4.3MAAug 26, 2025
Skill-Aligned Fairness in Multi-Agent Learning for Collaboration in HealthcarePromise Osaine Ekpo, Brian La, Thomas Wiener et al.
Fairness in multi-agent reinforcement learning (MARL) is often framed as a workload balance problem, overlooking agent expertise and the structured coordination required in real-world domains. In healthcare, equitable task allocation requires workload balance or expertise alignment to prevent burnout and overuse of highly skilled agents. Workload balance refers to distributing an approximately equal number of subtasks or equalised effort across healthcare workers, regardless of their expertise. We make two contributions to address this problem. First, we propose FairSkillMARL, a framework that defines fairness as the dual objective of workload balance and skill-task alignment. Second, we introduce MARLHospital, a customizable healthcare-inspired environment for modeling team compositions and energy-constrained scheduling impacts on fairness, as no existing simulators are well-suited for this problem. We conducted experiments to compare FairSkillMARL in conjunction with four standard MARL methods, and against two state-of-the-art fairness metrics. Our results suggest that fairness based solely on equal workload might lead to task-skill mismatches and highlight the need for more robust metrics that capture skill-task misalignment. Our work provides tools and a foundation for studying fairness in heterogeneous multi-agent systems where aligning effort with expertise is critical.