30.7CLSep 12, 2021
End-to-End Conversational Search for Online Shopping with Utterance TransferLiqiang Xiao, Jun Ma2, Xin Luna Dong et al.
Successful conversational search systems can present natural, adaptive and interactive shopping experience for online shopping customers. However, building such systems from scratch faces real word challenges from both imperfect product schema/knowledge and lack of training dialog data.In this work we first propose ConvSearch, an end-to-end conversational search system that deeply combines the dialog system with search. It leverages the text profile to retrieve products, which is more robust against imperfect product schema/knowledge compared with using product attributes alone. We then address the lack of data challenges by proposing an utterance transfer approach that generates dialogue utterances by using existing dialog from other domains, and leveraging the search behavior data from e-commerce retailer. With utterance transfer, we introduce a new conversational search dataset for online shopping. Experiments show that our utterance transfer method can significantly improve the availability of training dialogue data without crowd-sourcing, and the conversational search system significantly outperformed the best tested baseline.
3.1LGMay 18, 2021
Dependent Multi-Task Learning with Causal Intervention for Image CaptioningWenqing Chen, Jidong Tian, Caoyun Fan et al.
Recent work for image captioning mainly followed an extract-then-generate paradigm, pre-extracting a sequence of object-based features and then formulating image captioning as a single sequence-to-sequence task. Although promising, we observed two problems in generated captions: 1) content inconsistency where models would generate contradicting facts; 2) not informative enough where models would miss parts of important information. From a causal perspective, the reason is that models have captured spurious statistical correlations between visual features and certain expressions (e.g., visual features of "long hair" and "woman"). In this paper, we propose a dependent multi-task learning framework with the causal intervention (DMTCI). Firstly, we involve an intermediate task, bag-of-categories generation, before the final task, image captioning. The intermediate task would help the model better understand the visual features and thus alleviate the content inconsistency problem. Secondly, we apply Pearl's do-calculus on the model, cutting off the link between the visual features and possible confounders and thus letting models focus on the causal visual features. Specifically, the high-frequency concept set is considered as the proxy confounders where the real confounders are inferred in the continuous space. Finally, we use a multi-agent reinforcement learning (MARL) strategy to enable end-to-end training and reduce the inter-task error accumulations. The extensive experiments show that our model outperforms the baseline models and achieves competitive performance with state-of-the-art models.