Tianyue Ou

Shuyan Zhou, Frank F. Xu, Hao Zhu et al. · cmu

With advances in generative AI, there is now potential for autonomous agents to manage daily tasks via natural language commands. However, current agents are primarily created and tested in simplified synthetic environments, leading to a disconnect with real-world scenarios. In this paper, we build an environment for language-guided agents that is highly realistic and reproducible. Specifically, we focus on agents that perform tasks on the web, and create an environment with fully functional websites from four common domains: e-commerce, social forum discussions, collaborative software development, and content management. Our environment is enriched with tools (e.g., a map) and external knowledge bases (e.g., user manuals) to encourage human-like task-solving. Building upon our environment, we release a set of benchmark tasks focusing on evaluating the functional correctness of task completions. The tasks in our benchmark are diverse, long-horizon, and designed to emulate tasks that humans routinely perform on the internet. We experiment with several baseline agents, integrating recent techniques such as reasoning before acting. The results demonstrate that solving complex tasks is challenging: our best GPT-4-based agent only achieves an end-to-end task success rate of 14.41%, significantly lower than the human performance of 78.24%. These results highlight the need for further development of robust agents, that current state-of-the-art large language models are far from perfect performance in these real-life tasks, and that WebArena can be used to measure such progress.

Tianyue Ou, Frank F. Xu, Aman Madaan et al. · cmu

LLMs can now act as autonomous agents that interact with digital environments and complete specific objectives (e.g., arranging an online meeting). However, accuracy is still far from satisfactory, partly due to a lack of large-scale, direct demonstrations for digital tasks. Obtaining supervised data from humans is costly, and automatic data collection through exploration or reinforcement learning relies on complex environmental and content setup, resulting in datasets that lack comprehensive coverage of various scenarios. On the other hand, there is abundant knowledge that may indirectly assist task completion, such as online tutorials that were created for human consumption. In this work, we present Synatra, an approach that effectively transforms this indirect knowledge into direct supervision at scale. We define different types of indirect knowledge, and carefully study the available sources to obtain it, methods to encode the structure of direct demonstrations, and finally methods to transform indirect knowledge into direct demonstrations. We use 100k such synthetically-created demonstrations to finetune a 7B CodeLlama, and demonstrate that the resulting agent surpasses all comparably sized models on three web-based task benchmarks Mind2Web, MiniWoB++ and WebArena, as well as surpassing GPT-3.5 on WebArena and Mind2Web. In addition, while synthetic demonstrations prove to be only 3% the cost of human demonstrations (at $0.031 each), we show that the synthetic demonstrations can be more effective than an identical number of human demonstrations collected from limited domains.

Syeda Nahida Akter, Zichun Yu, Aashiq Muhamed et al. · cmu

The recently released Google Gemini class of models are the first to comprehensively report results that rival the OpenAI GPT series across a wide variety of tasks. In this paper, we do an in-depth exploration of Gemini's language abilities, making two contributions. First, we provide a third-party, objective comparison of the abilities of the OpenAI GPT and Google Gemini models with reproducible code and fully transparent results. Second, we take a closer look at the results, identifying areas where one of the two model classes excels. We perform this analysis over 10 datasets testing a variety of language abilities, including reasoning, answering knowledge-based questions, solving math problems, translating between languages, generating code, and acting as instruction-following agents. From this analysis, we find that Gemini Pro achieves accuracy that is close but slightly inferior to the corresponding GPT 3.5 Turbo on all tasks that we benchmarked. We further provide explanations for some of this under-performance, including failures in mathematical reasoning with many digits, sensitivity to multiple-choice answer ordering, aggressive content filtering, and others. We also identify areas where Gemini demonstrates comparably high performance, including generation into non-English languages, and handling longer and more complex reasoning chains. Code and data for reproduction can be found at https://github.com/neulab/gemini-benchmark

Faria Huq, Zora Zhiruo Wang, Zhanqiu Guo et al.

Despite rapid progress in autonomous web agents, human involvement remains essential for shaping preferences and correcting agent behavior as tasks unfold. However, current agentic systems lack a principled understanding of when and why humans intervene, often proceeding autonomously past critical decision points or requesting unnecessary confirmation. In this work, we introduce the task of modeling human intervention to support collaborative web task execution. We collect CowCorpus, a dataset of 400 real-user web navigation trajectories containing over 4,200 interleaved human and agent actions. We identify four distinct patterns of user interaction with agents -- hands-off supervision, hands-on oversight, collaborative task-solving, and full user takeover. Leveraging these insights, we train language models (LMs) to anticipate when users are likely to intervene based on their interaction styles, yielding a 61.4-63.4% improvement in intervention prediction accuracy over base LMs. Finally, we deploy these intervention-aware models in live web navigation agents and evaluate them in a user study, finding a 26.5% increase in user-rated agent usefulness. Together, our results show structured modeling of human intervention leads to more adaptive, collaborative agents.

Jiarui Liu, Iman Ouzzani, Wenkai Li et al.

The field of machine translation has achieved significant advancements, yet domain-specific terminology translation, particularly in AI, remains challenging. We introduce GIST, a large-scale multilingual AI terminology dataset containing 5K terms extracted from top AI conference papers spanning 2000 to 2023. The terms are translated into Arabic, Chinese, French, Japanese, and Russian using a hybrid framework that combines LLMs for extraction with human expertise for translation. The dataset's quality is benchmarked against existing resources, demonstrating superior translation accuracy through crowdsourced evaluation. GIST is integrated into translation workflows using post-translation refinement methods that require no retraining, where LLM prompting consistently improves BLEU and COMET scores. A web demonstration on the ACL Anthology platform highlights its practical application, showcasing improved accessibility for non-English speakers. This work aims to address critical gaps in AI terminology resources and fosters global inclusivity and collaboration in AI research. Our data is at https://huggingface.co/datasets/Jerry999/multilingual-terminology

Junpeng Liu, Tianyue Ou, Yifan Song et al.

Text-rich visual understanding-the ability to process environments where dense textual content is integrated with visuals-is crucial for multimodal large language models (MLLMs) to interact effectively with structured environments. To enhance this capability, we propose synthesizing general multimodal instructions from webpage UIs using text-based large language models (LLMs). Despite lacking direct visual input, text-based LLMs are able to process structured text representations from webpage accessibility trees. These instructions are then paired with UI screenshots to train multimodal models. We introduce MultiUI, a dataset containing 7.3 million samples from 1 million websites, covering diverse multimodal tasks and UI layouts. Models trained on MultiUI not only excel in web UI tasks-achieving up to a 48% improvement on VisualWebBench and a 19.1% boost in element accuracy on a web agent dataset Mind2Web-but also generalize surprisingly well to non-web UI tasks and even to non-UI domains, such as document understanding, OCR, and chart interpretation. These results highlight the broad applicability of web UI data for advancing text-rich visual understanding across various scenarios.

Faria Huq, Zora Zhiruo Wang, Frank F. Xu et al. · cmu

While much work on web agents emphasizes the promise of autonomously performing tasks on behalf of users, in reality, agents often fall short on complex tasks in real-world contexts and modeling user preference. This presents an opportunity for humans to collaborate with the agent and leverage the agent's capabilities effectively. We propose CowPilot, a framework supporting autonomous as well as human-agent collaborative web navigation, and evaluation across task success and task efficiency. CowPilot reduces the number of steps humans need to perform by allowing agents to propose next steps, while users are able to pause, reject, or take alternative actions. During execution, users can interleave their actions with the agent by overriding suggestions or resuming agent control when needed. We conducted case studies on five common websites and found that the human-agent collaborative mode achieves the highest success rate of 95% while requiring humans to perform only 15.2% of the total steps. Even with human interventions during task execution, the agent successfully drives up to half of task success on its own. CowPilot can serve as a useful tool for data collection and agent evaluation across websites, which we believe will enable research in how users and agents can work together. Video demonstrations are available at https://oaishi.github.io/cowpilot.html

Yueqi Song, Tianyue Ou, Yibo Kong et al.

Current multimodal benchmarks often conflate reasoning with domain-specific knowledge, making it difficult to isolate and evaluate general reasoning abilities in non-expert settings. To address this, we introduce VisualPuzzles, a benchmark that targets visual reasoning while deliberately minimizing reliance on specialized knowledge. VisualPuzzles consists of diverse questions spanning five categories: algorithmic, analogical, deductive, inductive, and spatial reasoning. One major source of our questions is manually translated logical reasoning questions from the Chinese Civil Service Examination. Experiments show that VisualPuzzles requires significantly less intensive domain-specific knowledge and more complex reasoning compared to benchmarks like MMMU, enabling us to better evaluate genuine multimodal reasoning. Evaluations show that state-of-the-art multimodal large language models consistently lag behind human performance on VisualPuzzles, and that strong performance on knowledge-intensive benchmarks does not necessarily translate to success on reasoning-focused, knowledge-light tasks. Additionally, reasoning enhancements such as scaling up inference compute (with "thinking" modes) yield inconsistent gains across models and task types, and we observe no clear correlation between model size and performance. We also found that models exhibit different reasoning and answering patterns on VisualPuzzles compared to benchmarks with heavier emphasis on knowledge. VisualPuzzles offers a clearer lens through which to evaluate reasoning capabilities beyond factual recall and domain knowledge.

Tianyue Ou, Saujas Vaduguru, Daniel Fried

Multi-agent systems (MASs) have pushed the boundaries of large language model (LLM) agents in domains such as web research and software engineering. However, long-horizon, multi-constraint planning tasks involve conditioning on detailed information and satisfying complex interdependent constraints, which can pose a challenge for these systems. In this study, we construct an LLM-based MAS for a travel planning task which is representative of these challenges. We evaluate the impact of a notebook to facilitate information sharing, and evaluate an orchestrator agent to improve coordination in free form conversation between agents. We find that the notebook reduces errors due to hallucinated details by 18%, while an orchestrator directs the MAS to focus on and further reduce errors by up to 13.5% within focused sub-areas. Combining both mechanisms achieves a 25% final pass rate on the TravelPlanner benchmark, a 17.5% absolute improvement over the single-agent baseline's 7.5% pass rate. These results highlight the potential of structured information sharing and reflective orchestration as key components in MASs for long horizon planning with LLMs.

Yueqi Song, Ketan Ramaneti, Zaid Sheikh et al.

Public research results on large-scale supervised finetuning of AI agents remain relatively rare, since the collection of agent training data presents unique challenges. In this work, we argue that the bottleneck is not a lack of underlying data sources, but that a large variety of data is fragmented across heterogeneous formats, tools, and interfaces. To this end, we introduce the agent data protocol (ADP), a light-weight representation language that serves as an "interlingua" between agent datasets in diverse formats and unified agent training pipelines downstream. The design of ADP is expressive enough to capture a large variety of tasks, including API/tool use, browsing, coding, software engineering, and general agentic workflows, while remaining simple to parse and train on without engineering at a per-dataset level. In experiments, we unified a broad collection of 13 existing agent training datasets into ADP format, and converted the standardized ADP data into training-ready formats for multiple agent frameworks. We performed SFT on these data, and demonstrated an average performance gain of ~20% over corresponding base models, and delivers state-of-the-art or near-SOTA performance on standard coding, browsing, tool use, and research benchmarks, without domain-specific tuning. All code and data are released publicly, in the hope that ADP could help lower the barrier to standardized, scalable, and reproducible agent training.