Mahdi Namazifar

Di Jin, Shikib Mehri, Devamanyu Hazarika et al. · amazon-science

Learning from human feedback is a prominent technique to align the output of large language models (LLMs) with human expectations. Reinforcement learning from human feedback (RLHF) leverages human preference signals that are in the form of ranking of response pairs to perform this alignment. However, human preference on LLM outputs can come in much richer forms including natural language, which may provide detailed feedback on strengths and weaknesses of a given response. In this work we investigate data efficiency of modeling human feedback that is in natural language. Specifically, we fine-tune an open-source LLM, e.g., Falcon-40B-Instruct, on a relatively small amount (1000 records or even less) of human feedback in natural language in the form of critiques and revisions of responses. We show that this model is able to improve the quality of responses from even some of the strongest LLMs such as ChatGPT, BARD, and Vicuna, through critique and revision of those responses. For instance, through one iteration of revision of ChatGPT responses, the revised responses have 56.6% win rate over the original ones, and this win rate can be further improved to 65.9% after applying the revision for five iterations.

Amazon AGI, Aaron Langford, Aayush Shah et al. · amazon-science

We present Amazon Nova, a new generation of state-of-the-art foundation models that deliver frontier intelligence and industry-leading price performance. Amazon Nova Pro is a highly-capable multimodal model with the best combination of accuracy, speed, and cost for a wide range of tasks. Amazon Nova Lite is a low-cost multimodal model that is lightning fast for processing images, video, documents and text. Amazon Nova Micro is a text-only model that delivers our lowest-latency responses at very low cost. Amazon Nova Canvas is an image generation model that creates professional grade images with rich customization controls. Amazon Nova Reel is a video generation model offering high-quality outputs, customization, and motion control. Our models were built responsibly and with a commitment to customer trust, security, and reliability. We report benchmarking results for core capabilities, agentic performance, long context, functional adaptation, runtime performance, and human evaluation.

Yan Xu, Mahdi Namazifar, Devamanyu Hazarika et al. · amazon-science

Large pre-trained language models (PLMs) have been shown to retain implicit knowledge within their parameters. To enhance this implicit knowledge, we propose Knowledge Injection into Language Models (KILM), a novel approach that injects entity-related knowledge into encoder-decoder PLMs, via a generative knowledge infilling objective through continued pre-training. This is done without architectural modifications to the PLMs or adding additional parameters. Experimental results over a suite of knowledge-intensive tasks spanning numerous datasets show that KILM enables models to retain more knowledge and hallucinate less, while preserving their original performance on general NLU and NLG tasks. KILM also demonstrates improved zero-shot performances on tasks such as entity disambiguation, outperforming state-of-the-art models having 30x more parameters.

Sha Li, Mahdi Namazifar, Di Jin et al.

Providing conversation models with background knowledge has been shown to make open-domain dialogues more informative and engaging. Existing models treat knowledge selection as a sentence ranking or classification problem where each sentence is handled individually, ignoring the internal semantic connection among sentences in the background document. In this work, we propose to automatically convert the background knowledge documents into document semantic graphs and then perform knowledge selection over such graphs. Our document semantic graphs preserve sentence-level information through the use of sentence nodes and provide concept connections between sentences. We jointly apply multi-task learning for sentence-level and concept-level knowledge selection and show that it improves sentence-level selection. Our experiments show that our semantic graph-based knowledge selection improves over sentence selection baselines for both the knowledge selection task and the end-to-end response generation task on HollE and improves generalization on unseen topics in WoW.

Yen-Ting Lin, Alexandros Papangelis, Seokhwan Kim et al.

This work focuses on in-context data augmentation for intent detection. Having found that augmentation via in-context prompting of large pre-trained language models (PLMs) alone does not improve performance, we introduce a novel approach based on PLMs and pointwise V-information (PVI), a metric that can measure the usefulness of a datapoint for training a model. Our method first fine-tunes a PLM on a small seed of training data and then synthesizes new datapoints - utterances that correspond to given intents. It then employs intent-aware filtering, based on PVI, to remove datapoints that are not helpful to the downstream intent classifier. Our method is thus able to leverage the expressive power of large language models to produce diverse training data. Empirical results demonstrate that our method can produce synthetic training data that achieve state-of-the-art performance on three challenging intent detection datasets under few-shot settings (1.28% absolute improvement in 5-shot and 1.18% absolute in 10-shot, on average) and perform on par with the state-of-the-art in full-shot settings (within 0.01% absolute, on average).

Yifan Chen, Devamanyu Hazarika, Mahdi Namazifar et al.

The massive amount of trainable parameters in the pre-trained language models (PLMs) makes them hard to be deployed to multiple downstream tasks. To address this issue, parameter-efficient transfer learning methods have been proposed to tune only a few parameters during fine-tuning while freezing the rest. This paper looks at existing methods along this line through the \textit{kernel lens}. Motivated by the connection between self-attention in transformer-based PLMs and kernel learning, we propose \textit{kernel-wise adapters}, namely \textit{Kernel-mix}, that utilize the kernel structure in self-attention to guide the assignment of the tunable parameters. These adapters use guidelines found in classical kernel learning and enable separate parameter tuning for each attention head. Our empirical results, over a diverse set of natural language generation and understanding tasks, show that our proposed adapters can attain or improve the strong performance of existing baselines.

Yifan Chen, Devamanyu Hazarika, Mahdi Namazifar et al.

Prefix-tuning, or more generally continuous prompt tuning, has become an essential paradigm of parameter-efficient transfer learning. Using a large pre-trained language model (PLM), prefix-tuning can obtain strong performance by training only a small portion of parameters. In this paper, we propose to understand and further develop prefix-tuning through the kernel lens. Specifically, we make an analogy between \textit{prefixes} and \textit{inducing variables} in kernel methods and hypothesize that \textit{prefixes} serving as \textit{inducing variables} would improve their overall mechanism. From the kernel estimator perspective, we suggest a new variant of prefix-tuning -- \textit{inducer-tuning}, which shares the exact mechanism as prefix-tuning while leveraging the residual form found in adapter-tuning. This mitigates the initialization issue in prefix-tuning. Through comprehensive empirical experiments on natural language understanding and generation tasks, we demonstrate that inducer-tuning can close the performance gap between prefix-tuning and fine-tuning.

Taha Aksu, Devamanyu Hazarika, Shikib Mehri et al.

Instruction-based multitasking has played a critical role in the success of large language models (LLMs) in multi-turn dialog applications. While publicly available LLMs have shown promising performance, when exposed to complex instructions with multiple constraints, they lag against state-of-the-art models like ChatGPT. In this work, we hypothesize that the availability of large-scale complex demonstrations is crucial in bridging this gap. Focusing on dialog applications, we propose a novel framework, CESAR, that unifies a large number of dialog tasks in the same format and allows programmatic induction of complex instructions without any manual effort. We apply CESAR on InstructDial, a benchmark for instruction-based dialog tasks. We further enhance InstructDial with new datasets and tasks and utilize CESAR to induce complex tasks with compositional instructions. This results in a new benchmark called InstructDial++, which includes 63 datasets with 86 basic tasks and 68 composite tasks. Through rigorous experiments, we demonstrate the scalability of CESAR in providing rich instructions. Models trained on InstructDial++ can follow compositional prompts, such as prompts that ask for multiple stylistic constraints.

Cheng Qian, Hyeonjeong Ha, Jiayu Liu et al.

Large multimodal models (LMMs) have rapidly advanced in perception and reasoning; however, it remains unclear whether these capabilities generalize to discovering visually grounded solutions in open-ended environments, beyond pattern recognition. In such settings, intelligence requires more than answering well-posed questions: it involves identifying how elements in a scene can be repurposed in non-obvious yet physically feasible ways. This form of creative problem-solving is central to human intelligence, but remains largely untested in current benchmarks. To evaluate this ability, we introduce MM-CreativityBench, a benchmark for affordance-grounded creative tool use in visually rich, physically constrained environments. Each instance presents a scenario image with structured views of candidate entities and their parts, enabling fine-grained, interactive evaluation of how models iteratively inspect the scene, identify relevant affordances, and compose visually and physically grounded solutions. Our experiments show that current LMMs often fall short, not due to lack of generative capability, but because they do not sustain grounded exploration. Models often overlook relevant entities, under-examine critical parts, or hallucinate attributes not grounded in the image. Motivated by this failure mode, we propose affordance-grounded alignment, which casts creative tool use as a preference learning problem. Using Direct Preference Optimization, we encourage models to prefer attribute-affordance reasoning grounded in visual evidence over hallucinated alternatives. In addition, we incorporate supervision derived from an affordance knowledge base to guide broader entity exploration and multi-turn planning. Our results show consistent gains in selecting the correct entities and parts, while substantially reducing hallucination and grounding-related errors.

Cheng Qian, Hyeonjeong Ha, Jiayu Liu et al.

Recent advances in large language models have led to strong performance on reasoning and environment-interaction tasks, yet their ability for creative problem-solving remains underexplored. We study this capability through the lens of creative tool use, where a model repurposes available objects by reasoning about their affordances and attributes rather than relying on canonical usage. As a first step, we introduce CreativityBench, a benchmark for evaluating affordance-based creativity in LLMs. To this end, we build a large-scale affordance knowledge base (KB) with 4K entities and 150K+ affordance annotations, explicitly linking objects, parts, attributes, and actionable uses. Building on this KB, we generate 14K grounded tasks that require identifying non-obvious yet physically plausible solutions under constraints. Evaluations across 10 state-of-the-art LLMs, including closed and open-source models, show that models can often select a plausible object, but fail to identify the correct parts, their affordances, and the underlying physical mechanism needed to solve the task, leading to a significant drop in performance. Furthermore, improvements from model scaling quickly saturate, strong general reasoning does not reliably translate to creative affordance discovery, and common inference-time strategies such as Chain-of-Thought yield limited gains. These results suggest that creative tool use remains a major challenge for current models, and that CreativityBench provides a useful testbed for studying this missing dimension of intelligence, with potential implications for planning and reasoning modules in future agents.

Ishika Agarwal, Sofia Stoica, Emre Can Acikgoz et al.

Data quality remains a critical bottleneck in developing capable, competitive models. Researchers have explored many ways to generate top quality samples. Some works rely on rejection sampling: generating lots of synthetic samples and filtering out low-quality samples. Other works rely on larger or closed-source models to extract model weaknesses, necessary skills, or a curriculum off of which to base data generation. These works have one common limitation: there is no quantitative approach to measure the impact of the generated samples on the downstream learner. Active learning literature provides exactly this, in the form of acquisition functions. Acquisition functions measure the informativeness and/or influence of data, providing interpretable, model-centric signals. Inspired by this, we propose AcquisitionSynthesis: using acquisition functions as reward models to train language models to generate higher-quality synthetic data. We conduct experiments on classic verifiable tasks of math, medical question-answering, and coding. Our experimental results indicate that (1) student models trained with AcquisitionSynthesis data achieve good performance on in-distribution tasks (2-7% gain) and is more robust to catastrophic forgetting, and (2) AcquisitionSynthesis models can generate data for other models and for low-to-high resource training paradigms. By leveraging acquisition rewards, we seek to demonstrate a principled path toward model-aware self-improvement that surpasses static datasets.

Chao Zhao, Spandana Gella, Seokhwan Kim et al.

Task-oriented Dialogue (TOD) Systems aim to build dialogue systems that assist users in accomplishing specific goals, such as booking a hotel or a restaurant. Traditional TODs rely on domain-specific APIs/DBs or external factual knowledge to generate responses, which cannot accommodate subjective user requests (e.g., "Is the WIFI reliable?" or "Does the restaurant have a good atmosphere?"). To address this issue, we propose a novel task of subjective-knowledge-based TOD (SK-TOD). We also propose the first corresponding dataset, which contains subjective knowledge-seeking dialogue contexts and manually annotated responses grounded in subjective knowledge sources. When evaluated with existing TOD approaches, we find that this task poses new challenges such as aggregating diverse opinions from multiple knowledge snippets. We hope this task and dataset can promote further research on TOD and subjective content understanding. The code and the dataset are available at https://github.com/alexa/dstc11-track5.

Lei Shu, Piero Molino, Mahdi Namazifar et al.

This paper proposes a novel end-to-end architecture for task-oriented dialogue systems. It is based on a simple and practical yet very effective sequence-to-sequence approach, where language understanding and state tracking tasks are modeled jointly with a structured copy-augmented sequential decoder and a multi-label decoder for each slot. The policy engine and language generation tasks are modeled jointly following that. The copy-augmented sequential decoder deals with new or unknown values in the conversation, while the multi-label decoder combined with the sequential decoder ensures the explicit assignment of values to slots. On the generation part, slot binary classifiers are used to improve performance. This architecture is scalable to real-world scenarios and is shown through an empirical evaluation to achieve state-of-the-art performance on both the Cambridge Restaurant dataset and the Stanford in-car assistant dataset\footnote{The code is available at \url{https://github.com/uber-research/FSDM}}

Devamanyu Hazarika, Mahdi Namazifar, Dilek Hakkani-Tür

Controlling neural network-based models for natural language generation (NLG) has broad applications in numerous areas such as machine translation, document summarization, and dialog systems. Approaches that enable such control in a zero-shot manner would be of great importance as, among other reasons, they remove the need for additional annotated data and training. In this work, we propose novel approaches for controlling encoder-decoder transformer-based NLG models in zero-shot. This is done by introducing three control knobs, namely, attention biasing, decoder mixing, and context augmentation, that are applied to these models at generation time. These knobs control the generation process by directly manipulating trained NLG models (e.g., biasing cross-attention layers) to realize the desired attributes in the generated outputs. We show that not only are these NLG models robust to such manipulations, but also their behavior could be controlled without an impact on their generation performance. These results, to the best of our knowledge, are the first of their kind. Through these control knobs, we also investigate the role of transformer decoder's self-attention module and show strong evidence that its primary role is maintaining fluency of sentences generated by these models. Based on this hypothesis, we show that alternative architectures for transformer decoders could be viable options. We also study how this hypothesis could lead to more efficient ways for training encoder-decoder transformer models.

Mahdi Namazifar, John Malik, Li Erran Li et al.

Masked language models have revolutionized natural language processing systems in the past few years. A recently introduced generalization of masked language models called warped language models are trained to be more robust to the types of errors that appear in automatic or manual transcriptions of spoken language by exposing the language model to the same types of errors during training. In this work we propose a novel approach that takes advantage of the robustness of warped language models to transcription noise for correcting transcriptions of spoken language. We show that our proposed approach is able to achieve up to 10% reduction in word error rates of both automatic and manual transcriptions of spoken language.

Mahdi Namazifar, Alexandros Papangelis, Gokhan Tur et al.

Different flavors of transfer learning have shown tremendous impact in advancing research and applications of machine learning. In this work we study the use of a specific family of transfer learning, where the target domain is mapped to the source domain. Specifically we map Natural Language Understanding (NLU) problems to QuestionAnswering (QA) problems and we show that in low data regimes this approach offers significant improvements compared to other approaches to NLU. Moreover we show that these gains could be increased through sequential transfer learning across NLU problems from different domains. We show that our approach could reduce the amount of required data for the same performance by up to a factor of 10.

Mahdi Namazifar, Gokhan Tur, Dilek Hakkani Tür

Masked Language Models (MLM) are self-supervised neural networks trained to fill in the blanks in a given sentence with masked tokens. Despite the tremendous success of MLMs for various text based tasks, they are not robust for spoken language understanding, especially for spontaneous conversational speech recognition noise. In this work we introduce Warped Language Models (WLM) in which input sentences at training time go through the same modifications as in MLM, plus two additional modifications, namely inserting and dropping random tokens. These two modifications extend and contract the sentence in addition to the modifications in MLMs, hence the word "warped" in the name. The insertion and drop modification of the input text during training of WLM resemble the types of noise due to Automatic Speech Recognition (ASR) errors, and as a result WLMs are likely to be more robust to ASR noise. Through computational results we show that natural language understanding systems built on top of WLMs perform better compared to those built based on MLMs, especially in the presence of ASR errors.

Yue Weng, Sai Sumanth Miryala, Chandra Khatri et al.

The quality of automatic speech recognition (ASR) is critical to Dialogue Systems as ASR errors propagate to and directly impact downstream tasks such as language understanding (LU). In this paper, we propose multi-task neural approaches to perform contextual language correction on ASR outputs jointly with LU to improve the performance of both tasks simultaneously. To measure the effectiveness of this approach we used a public benchmark, the 2nd Dialogue State Tracking (DSTC2) corpus. As a baseline approach, we trained task-specific Statistical Language Models (SLM) and fine-tuned state-of-the-art Generalized Pre-training (GPT) Language Model to re-rank the n-best ASR hypotheses, followed by a model to identify the dialog act and slots. i) We further trained ranker models using GPT and Hierarchical CNN-RNN models with discriminatory losses to detect the best output given n-best hypotheses. We extended these ranker models to first select the best ASR output and then identify the dialogue act and slots in an end to end fashion. ii) We also proposed a novel joint ASR error correction and LU model, a word confusion pointer network (WCN-Ptr) with multi-head self-attention on top, which consumes the word confusions populated from the n-best. We show that the error rates of off the shelf ASR and following LU systems can be reduced significantly by 14% relative with joint models trained using small amounts of in-domain data.

Andrea Madotto, Mahdi Namazifar, Joost Huizinga et al.

This work presents an exploration and imitation-learning-based agent capable of state-of-the-art performance in playing text-based computer games. Text-based computer games describe their world to the player through natural language and expect the player to interact with the game using text. These games are of interest as they can be seen as a testbed for language understanding, problem-solving, and language generation by artificial agents. Moreover, they provide a learning environment in which these skills can be acquired through interactions with an environment rather than using fixed corpora. One aspect that makes these games particularly challenging for learning agents is the combinatorially large action space. Existing methods for solving text-based games are limited to games that are either very simple or have an action space restricted to a predetermined set of admissible actions. In this work, we propose to use the exploration approach of Go-Explore for solving text-based games. More specifically, in an initial exploration phase, we first extract trajectories with high rewards, after which we train a policy to solve the game by imitating these trajectories. Our experiments show that this approach outperforms existing solutions in solving text-based games, and it is more sample efficient in terms of the number of interactions with the environment. Moreover, we show that the learned policy can generalize better than existing solutions to unseen games without using any restriction on the action space.

Alexandros Papangelis, Mahdi Namazifar, Chandra Khatri et al.

As the field of Spoken Dialogue Systems and Conversational AI grows, so does the need for tools and environments that abstract away implementation details in order to expedite the development process, lower the barrier of entry to the field, and offer a common test-bed for new ideas. In this paper, we present Plato, a flexible Conversational AI platform written in Python that supports any kind of conversational agent architecture, from standard architectures to architectures with jointly-trained components, single- or multi-party interactions, and offline or online training of any conversational agent component. Plato has been designed to be easy to understand and debug and is agnostic to the underlying learning frameworks that train each component.

Mahdi Namazifar

Named Entity Recognition (NER) aims at locating and classifying named entities in text. In some use cases of NER, including cases where detected named entities are used in creating content recommendations, it is crucial to have a reliable confidence level for the detected named entities. In this work we study the problem of finding confidence levels for detected named entities. We refer to this problem as Named Entity Sequence Classification (NESC). We frame NESC as a binary classification problem and we use NER as well as recurrent neural networks to find the probability of candidate named entity is a real named entity. We apply this approach to Tweet texts and we show how we could find named entities with high confidence levels from Tweets.