Alicia DeVrio

Wesley Hanwen Deng, Bill Boyuan Guo, Alicia DeVrio et al. · cmu

Recent years have seen growing interest among both researchers and practitioners in user-engaged approaches to algorithm auditing, which directly engage users in detecting problematic behaviors in algorithmic systems. However, we know little about industry practitioners' current practices and challenges around user-engaged auditing, nor what opportunities exist for them to better leverage such approaches in practice. To investigate, we conducted a series of interviews and iterative co-design activities with practitioners who employ user-engaged auditing approaches in their work. Our findings reveal several challenges practitioners face in appropriately recruiting and incentivizing user auditors, scaffolding user audits, and deriving actionable insights from user-engaged audit reports. Furthermore, practitioners shared organizational obstacles to user-engaged auditing, surfacing a complex relationship between practitioners and user auditors. Based on these findings, we discuss opportunities for future HCI research to help realize the potential (and the mitigate risks) of user-engaged auditing in industry practice.

Jordan Taylor, Joel Mire, Alicia DeVrio et al. · cmu

Art-making is a collective social activity through which queer people engage in political resistance, develop identities, archive queer memory, and form community. However, in recent years, generative AI has disrupted queer artistic communities. Through 15 semi-structured interviews, we examine how queer artists are making sense of the encroachment of GenAI into their art worlds. Our findings surface significant tensions between the relationality of our participants' queer art practices and the perceived anti-relationality of GenAI development and use. We detail how our participants refuse and resist GenAI use and development in response and highlight the limited role our participants saw for GenAI within art-making, such as the queer aesthetic potential of surreal image models. Drawing on queer theory, we discuss how CSCW researchers might support queer artists by refusing dominant AI imaginaries and supporting queer world-building.

Myra Cheng, Alicia DeVrio, Lisa Egede et al. · cmu, microsoft-research

Many state-of-the-art generative AI (GenAI) systems are increasingly prone to anthropomorphic behaviors, i.e., to generating outputs that are perceived to be human-like. While this has led to scholars increasingly raising concerns about possible negative impacts such anthropomorphic AI systems can give rise to, anthropomorphism in AI development, deployment, and use remains vastly overlooked, understudied, and underspecified. In this perspective, we argue that we cannot thoroughly map the social impacts of generative AI without mapping the social impacts of anthropomorphic AI, and outline a call to action.

Myra Cheng, Su Lin Blodgett, Alicia DeVrio et al. · cmu, microsoft-research

As text generation systems' outputs are increasingly anthropomorphic -- perceived as human-like -- scholars have also increasingly raised concerns about how such outputs can lead to harmful outcomes, such as users over-relying or developing emotional dependence on these systems. How to intervene on such system outputs to mitigate anthropomorphic behaviors and their attendant harmful outcomes, however, remains understudied. With this work, we aim to provide empirical and theoretical grounding for developing such interventions. To do so, we compile an inventory of interventions grounded both in prior literature and a crowdsourcing study where participants edited system outputs to make them less human-like. Drawing on this inventory, we also develop a conceptual framework to help characterize the landscape of possible interventions, articulate distinctions between different types of interventions, and provide a theoretical basis for evaluating the effectiveness of different interventions.

Alicia DeVrio, Myra Cheng, Lisa Egede et al. · cmu, microsoft-research

Recent attention to anthropomorphism -- the attribution of human-like qualities to non-human objects or entities -- of language technologies like LLMs has sparked renewed discussions about potential negative impacts of anthropomorphism. To productively discuss the impacts of this anthropomorphism and in what contexts it is appropriate, we need a shared vocabulary for the vast variety of ways that language can be anthropomorphic. In this work, we draw on existing literature and analyze empirical cases of user interactions with language technologies to develop a taxonomy of textual expressions that can contribute to anthropomorphism. We highlight challenges and tensions involved in understanding linguistic anthropomorphism, such as how all language is fundamentally human and how efforts to characterize and shift perceptions of humanness in machines can also dehumanize certain humans. We discuss ways that our taxonomy supports more precise and effective discussions of and decisions about anthropomorphism of language technologies.

Jordan Taylor, Joel Mire, Franchesca Spektor et al. · allen-ai, cmu

Queer people are often discussed as targets of bias, harm, or discrimination in research on generative AI. However, the specific ways that queer people engage with generative AI, and thus possible uses that support queer people, have yet to be explored. We conducted a workshop study with 13 queer artists, during which we gave participants access to GPT-4 and DALL-E 3 and facilitated group sensemaking activities. We found our participants struggled to use these models due to various normative values embedded in their designs, such as hyper-positivity and anti-sexuality. We describe various strategies our participants developed to overcome these models' limitations and how, nevertheless, our participants found value in these highly-normative technologies. Drawing on queer feminist theory, we discuss implications for the conceptualization of "state-of-the-art" models and consider how FAccT researchers might support queer alternatives.