Jianguo Zhang

CL
h-index55
26papers
4,888citations
Novelty46%
AI Score53

26 Papers

31.9AIAug 11, 2023Code
BOLAA: Benchmarking and Orchestrating LLM-augmented Autonomous Agents

Zhiwei Liu, Weiran Yao, Jianguo Zhang et al. · apple-ml, salesforce

The massive successes of large language models (LLMs) encourage the emerging exploration of LLM-augmented Autonomous Agents (LAAs). An LAA is able to generate actions with its core LLM and interact with environments, which facilitates the ability to resolve complex tasks by conditioning on past interactions such as observations and actions. Since the investigation of LAA is still very recent, limited explorations are available. Therefore, we provide a comprehensive comparison of LAA in terms of both agent architectures and LLM backbones. Additionally, we propose a new strategy to orchestrate multiple LAAs such that each labor LAA focuses on one type of action, \textit{i.e.} BOLAA, where a controller manages the communication among multiple agents. We conduct simulations on both decision-making and multi-step reasoning environments, which comprehensively justify the capacity of LAAs. Our performance results provide quantitative suggestions for designing LAA architectures and the optimal choice of LLMs, as well as the compatibility of both. We release our implementation code of LAAs to the public at \url{https://github.com/salesforce/BOLAA}.

27.5CLSep 5, 2024Code
xLAM: A Family of Large Action Models to Empower AI Agent Systems

Jianguo Zhang, Tian Lan, Ming Zhu et al. · princeton, salesforce

Autonomous agents powered by large language models (LLMs) have attracted significant research interest. However, the open-source community faces many challenges in developing specialized models for agent tasks, driven by the scarcity of high-quality agent datasets and the absence of standard protocols in this area. We introduce and publicly release xLAM, a series of large action models designed for AI agent tasks. The xLAM series includes five models with both dense and mixture-of-expert architectures, ranging from 1B to 8x22B parameters, trained using a scalable, flexible pipeline that unifies, augments, and synthesizes diverse datasets to enhance AI agents' generalizability and performance across varied environments. Our experimental results demonstrate that xLAM consistently delivers exceptional performance across multiple agent ability benchmarks, notably securing the 1st position on the Berkeley Function-Calling Leaderboard, outperforming GPT-4, Claude-3, and many other models in terms of tool use. By releasing the xLAM series, we aim to advance the performance of open-source LLMs for autonomous AI agents, potentially accelerating progress and democratizing access to high-performance models for agent tasks. Models are available at https://huggingface.co/collections/Salesforce/xlam-models-65f00e2a0a63bbcd1c2dade4

20.6CLJul 19, 2023Code
DialogStudio: Towards Richest and Most Diverse Unified Dataset Collection for Conversational AI

Jianguo Zhang, Kun Qian, Zhiwei Liu et al. · salesforce

Despite advancements in conversational AI, language models encounter challenges to handle diverse conversational tasks, and existing dialogue dataset collections often lack diversity and comprehensiveness. To tackle these issues, we introduce DialogStudio: the largest and most diverse collection of dialogue datasets, unified under a consistent format while preserving their original information. Our collection encompasses data from open-domain dialogues, task-oriented dialogues, natural language understanding, conversational recommendation, dialogue summarization, and knowledge-grounded dialogues, making it an incredibly rich and diverse resource for dialogue research and model training. To further enhance the utility of DialogStudio, we identify the licenses for each dataset, design external knowledge and domain-aware prompts for selected dialogues to facilitate instruction-aware fine-tuning. Furthermore, we develop conversational AI models using the dataset collection, and our experiments in both zero-shot and few-shot learning scenarios demonstrate the superiority of DialogStudio. To improve transparency and support dataset and task-based research, as well as language model pre-training, all datasets, licenses, codes, and models associated with DialogStudio are made publicly accessible\footnote{\url{https://github.com/salesforce/DialogStudio}}.

6.6CLFeb 20, 2023Code
Fantastic Rewards and How to Tame Them: A Case Study on Reward Learning for Task-oriented Dialogue Systems

Yihao Feng, Shentao Yang, Shujian Zhang et al. · apple-ml, salesforce

When learning task-oriented dialogue (ToD) agents, reinforcement learning (RL) techniques can naturally be utilized to train dialogue strategies to achieve user-specific goals. Prior works mainly focus on adopting advanced RL techniques to train the ToD agents, while the design of the reward function is not well studied. This paper aims at answering the question of how to efficiently learn and leverage a reward function for training end-to-end (E2E) ToD agents. Specifically, we introduce two generalized objectives for reward-function learning, inspired by the classical learning-to-rank literature. Further, we utilize the learned reward function to guide the training of the E2E ToD agent. With the proposed techniques, we achieve competitive results on the E2E response-generation task on the Multiwoz 2.0 dataset. Source code and checkpoints are publicly released at https://github.com/Shentao-YANG/Fantastic_Reward_ICLR2023.

19.3CLAug 4, 2023Code
Retroformer: Retrospective Large Language Agents with Policy Gradient Optimization

Weiran Yao, Shelby Heinecke, Juan Carlos Niebles et al. · apple-ml, salesforce

Recent months have seen the emergence of a powerful new trend in which large language models (LLMs) are augmented to become autonomous language agents capable of performing objective oriented multi-step tasks on their own, rather than merely responding to queries from human users. Most existing language agents, however, are not optimized using environment-specific rewards. Although some agents enable iterative refinement through verbal feedback, they do not reason and plan in ways that are compatible with gradient-based learning from rewards. This paper introduces a principled framework for reinforcing large language agents by learning a retrospective model, which automatically tunes the language agent prompts from environment feedback through policy gradient. Specifically, our proposed agent architecture learns from rewards across multiple environments and tasks, for fine-tuning a pre-trained language model which refines the language agent prompt by summarizing the root cause of prior failed attempts and proposing action plans. Experimental results on various tasks demonstrate that the language agents improve over time and that our approach considerably outperforms baselines that do not properly leverage gradients from the environment. This demonstrates that using policy gradient optimization to improve language agents, for which we believe our work is one of the first, seems promising and can be applied to optimize other models in the agent architecture to enhance agent performances over time.

18.9CLJul 20, 2024
Consent in Crisis: The Rapid Decline of the AI Data Commons

Shayne Longpre, Robert Mahari, Ariel Lee et al. · cambridge, cmu

General-purpose artificial intelligence (AI) systems are built on massive swathes of public web data, assembled into corpora such as C4, RefinedWeb, and Dolma. To our knowledge, we conduct the first, large-scale, longitudinal audit of the consent protocols for the web domains underlying AI training corpora. Our audit of 14,000 web domains provides an expansive view of crawlable web data and how codified data use preferences are changing over time. We observe a proliferation of AI-specific clauses to limit use, acute differences in restrictions on AI developers, as well as general inconsistencies between websites' expressed intentions in their Terms of Service and their robots.txt. We diagnose these as symptoms of ineffective web protocols, not designed to cope with the widespread re-purposing of the internet for AI. Our longitudinal analyses show that in a single year (2023-2024) there has been a rapid crescendo of data restrictions from web sources, rendering ~5%+ of all tokens in C4, or 28%+ of the most actively maintained, critical sources in C4, fully restricted from use. For Terms of Service crawling restrictions, a full 45% of C4 is now restricted. If respected or enforced, these restrictions are rapidly biasing the diversity, freshness, and scaling laws for general-purpose AI systems. We hope to illustrate the emerging crises in data consent, for both developers and creators. The foreclosure of much of the open web will impact not only commercial AI, but also non-commercial AI and academic research.

24.8CLAug 16, 2023
Enhancing Performance on Seen and Unseen Dialogue Scenarios using Retrieval-Augmented End-to-End Task-Oriented System

Jianguo Zhang, Stephen Roller, Kun Qian et al. · salesforce

End-to-end task-oriented dialogue (TOD) systems have achieved promising performance by leveraging sophisticated natural language understanding and natural language generation capabilities of pre-trained models. This work enables the TOD systems with more flexibility through a simple cache. The cache provides the flexibility to dynamically update the TOD systems and handle both existing and unseen dialogue scenarios. Towards this end, we first fine-tune a retrieval module to effectively retrieve the most relevant information entries from the cache. We then train end-to-end TOD models that can refer to and ground on both dialogue history and retrieved information during TOD generation. The cache is straightforward to construct, and the backbone models of TOD systems are compatible with existing pre-trained generative models. Extensive experiments demonstrate the superior performance of our framework, with a notable improvement in non-empty joint goal accuracy by 6.7% compared to strong baselines.

1.1CLDec 17, 2022Code
AugTriever: Unsupervised Dense Retrieval and Domain Adaptation by Scalable Data Augmentation

Rui Meng, Ye Liu, Semih Yavuz et al.

Dense retrievers have made significant strides in text retrieval and open-domain question answering. However, most of these achievements have relied heavily on extensive human-annotated supervision. In this study, we aim to develop unsupervised methods for improving dense retrieval models. We propose two approaches that enable annotation-free and scalable training by creating pseudo querydocument pairs: query extraction and transferred query generation. The query extraction method involves selecting salient spans from the original document to generate pseudo queries. On the other hand, the transferred query generation method utilizes generation models trained for other NLP tasks, such as summarization, to produce pseudo queries. Through extensive experimentation, we demonstrate that models trained using these augmentation methods can achieve comparable, if not better, performance than multiple strong dense baselines. Moreover, combining these strategies leads to further improvements, resulting in superior performance of unsupervised dense retrieval, unsupervised domain adaptation and supervised finetuning, benchmarked on both BEIR and ODQA datasets. Code and datasets are publicly available at https://github.com/salesforce/AugTriever.

1.2GNDec 2, 2025Code
PanFoMa: A Lightweight Foundation Model and Benchmark for Pan-Cancer

Xiaoshui Huang, Tianlin Zhu, Yifan Zuo et al.

Single-cell RNA sequencing (scRNA-seq) is essential for decoding tumor heterogeneity. However, pan-cancer research still faces two key challenges: learning discriminative and efficient single-cell representations, and establishing a comprehensive evaluation benchmark. In this paper, we introduce PanFoMa, a lightweight hybrid neural network that combines the strengths of Transformers and state-space models to achieve a balance between performance and efficiency. PanFoMa consists of a front-end local-context encoder with shared self-attention layers to capture complex, order-independent gene interactions; and a back-end global sequential feature decoder that efficiently integrates global context using a linear-time state-space model. This modular design preserves the expressive power of Transformers while leveraging the scalability of Mamba to enable transcriptome modeling, effectively capturing both local and global regulatory signals. To enable robust evaluation, we also construct a large-scale pan-cancer single-cell benchmark, PanFoMaBench, containing over 3.5 million high-quality cells across 33 cancer subtypes, curated through a rigorous preprocessing pipeline. Experimental results show that PanFoMa outperforms state-of-the-art models on our pan-cancer benchmark (+4.0\%) and across multiple public tasks, including cell type annotation (+7.4\%), batch integration (+4.0\%) and multi-omics integration (+3.1\%). The code is available at https://github.com/Xiaoshui-Huang/PanFoMa.

38.6CLApr 4, 2025Code
APIGen-MT: Agentic Pipeline for Multi-Turn Data Generation via Simulated Agent-Human Interplay

Akshara Prabhakar, Zuxin Liu, Ming Zhu et al. · princeton, salesforce

Training effective AI agents for multi-turn interactions requires high-quality data that captures realistic human-agent dynamics, yet such data is scarce and expensive to collect manually. We introduce APIGen-MT, a two-phase framework that generates verifiable and diverse multi-turn agent data. In the first phase, our agentic pipeline produces detailed task blueprints with ground-truth actions, leveraging a committee of LLM reviewers and iterative feedback loops. These blueprints are then transformed into complete interaction trajectories through simulated human-agent interplay. We train a family of models -- the xLAM-2-fc-r series with sizes ranging from 1B to 70B parameters. Our models outperform frontier models such as GPT-4o and Claude 3.5 on $τ$-bench and BFCL benchmarks, with the smaller models surpassing their larger counterparts, particularly in multi-turn settings, while maintaining superior consistency across multiple trials. Comprehensive experiments demonstrate that our verified blueprint-to-details approach yields high-quality training data, enabling the development of more reliable, efficient, and capable agents. We open-source 5K synthetic data trajectories and the trained xLAM-2-fc-r models to advance research in AI agents. Models at https://huggingface.co/collections/Salesforce/xlam-2-67ef5be12949d8dcdae354c4; Dataset at https://huggingface.co/datasets/Salesforce/APIGen-MT-5k and Website at https://apigen-mt.github.io

20.0MAFeb 23, 2024Code
AgentLite: A Lightweight Library for Building and Advancing Task-Oriented LLM Agent System

Zhiwei Liu, Weiran Yao, Jianguo Zhang et al. · salesforce

The booming success of LLMs initiates rapid development in LLM agents. Though the foundation of an LLM agent is the generative model, it is critical to devise the optimal reasoning strategies and agent architectures. Accordingly, LLM agent research advances from the simple chain-of-thought prompting to more complex ReAct and Reflection reasoning strategy; agent architecture also evolves from single agent generation to multi-agent conversation, as well as multi-LLM multi-agent group chat. However, with the existing intricate frameworks and libraries, creating and evaluating new reasoning strategies and agent architectures has become a complex challenge, which hinders research investigation into LLM agents. Thus, we open-source a new AI agent library, AgentLite, which simplifies this process by offering a lightweight, user-friendly platform for innovating LLM agent reasoning, architectures, and applications with ease. AgentLite is a task-oriented framework designed to enhance the ability of agents to break down tasks and facilitate the development of multi-agent systems. Furthermore, we introduce multiple practical applications developed with AgentLite to demonstrate its convenience and flexibility. Get started now at: \url{https://github.com/SalesforceAIResearch/AgentLite}.

17.9LGNov 6, 2025
Grounded Test-Time Adaptation for LLM Agents

Arthur Chen, Zuxin Liu, Jianguo Zhang et al.

Large language model (LLM)-based agents struggle to generalize to novel and complex environments, such as unseen websites or new sets of functions, due to a fundamental mismatch between their pre-training and test-time conditions. This challenge stems from two distinct failure modes: a syntactic misunderstanding of environment-specific components like observation formats, and a semantic misunderstanding of state-transition dynamics, which are only revealed at test time. To address these issues, we propose two distinct and complementary strategies for adapting LLM agents by leveraging environment-specific information available during deployment. First, an online distributional adaptation method parameterizes environmental nuances by learning a lightweight adaptation vector that biases the model's output distribution, enabling rapid alignment with an environment response format. Second, a deployment-time dynamics grounding method employs a persona-driven exploration phase to systematically probe and learn the environment's causal dynamics before task execution, equipping the agent with a nonparametric world model. We evaluate these strategies across diverse agentic benchmarks, including function calling and web navigation. Our empirical results show the effectiveness of both strategies across all benchmarks with minimal computational cost. We find that dynamics grounding is particularly effective in complex environments where unpredictable dynamics pose a major obstacle, demonstrating a robust path toward more generalizable and capable LLM-based agents. For example, on the WebArena multi-site split, this method increases the agent's success rate from 2% to 23%.

12.4AIMar 28, 2025Code
ActionStudio: A Lightweight Framework for Data and Training of Large Action Models

Jianguo Zhang, Thai Hoang, Ming Zhu et al. · princeton, salesforce

Large Action models are essential for enabling autonomous agents to perform complex tasks. However, training such models remains challenging due to the diversity of agent environments and the complexity of noisy agentic data. Existing infrastructure offers limited support for scalable, agent-specific fine-tuning and standardized agent data processing. We introduce ActionStudio, a lightweight and extensible data and training framework designed for large action models. ActionStudio unifies diverse agent trajectories using our proposed Unified Format 2.0, supports a range of training workflows with optimized multi-node distributed setup, and integrates robust preprocessing and real-time verification tools. ActionStudio demonstrates up to 9x higher throughput compared to existing agentic training frameworks, and our trained models yield top performances across public and realistic agent benchmarks. To support the broader research community, we open-source the ActionStudio framework and release actionstudio-98k, a curated dataset of 98k high-quality trajectories. Code: https://github.com/SalesforceAIResearch/xLAM.

2.8CVMar 7, 2023
Bootstrap The Original Latent: Learning a Private Model from a Black-box Model

Shuai Wang, Daoan Zhang, Jianguo Zhang et al.

In this paper, considering the balance of data/model privacy of model owners and user needs, we propose a new setting called Back-Propagated Black-Box Adaptation (BPBA) for users to better train their private models via the guidance of the back-propagated results of a Black-box foundation/source model. Our setting can ease the usage of foundation/source models as well as prevent the leakage and misuse of foundation/source models. Moreover, we also propose a new training strategy called Bootstrap The Original Latent (BTOL) to fully utilize the foundation/source models. Our strategy consists of a domain adapter and a freeze-and-thaw strategy. We apply our BTOL under BPBA and Black-box UDA settings on three different datasets. Experiments show that our strategy is efficient and robust in various settings without manual augmentations.

14.4LGSep 27, 2025Code
CoDA: Coding LM via Diffusion Adaptation

Haolin Chen, Shiyu Wang, Can Qin et al.

Diffusion language models promise bidirectional context and infilling capabilities that autoregressive coders lack, yet practical systems remain heavyweight. We introduce CoDA, a 1.7B-parameter diffusion coder trained on TPU with a fully open-source training pipeline. CoDA pairs large-scale diffusion pre-training with code-centric mid-training and instruction tuning, enabling confidence-guided sampling that keeps inference latency competitive. On Humaneval, MBPP, and EvalPlus, CoDA-1.7B-Instruct matches or surpasses diffusion models up to 7B parameters. Our release includes model checkpoints, evaluation harnesses, and TPU training pipelines to accelerate research on lightweight diffusion-based coding assistants.

20.9IRDec 18, 2023
DRDT: Dynamic Reflection with Divergent Thinking for LLM-based Sequential Recommendation

Yu Wang, Zhiwei Liu, Jianguo Zhang et al. · salesforce

The rise of Large Language Models (LLMs) has sparked interest in their application to sequential recommendation tasks as they can provide supportive item information. However, due to the inherent complexities of sequential recommendation, such as sequential patterns across datasets, noise within sequences, and the temporal evolution of user preferences, existing LLM reasoning strategies, such as in-context learning and chain-of-thought are not fully effective. To address these challenges, we introduce a novel reasoning principle: Dynamic Reflection with Divergent Thinking within a retriever-reranker framework. Our approach starts with a collaborative in-context demonstration retriever, which collects sequences exhibiting collaborative behaviors as in-context examples. Following this, we abstract high-level user preferences across multiple aspects, providing a more nuanced understanding of user interests and circumventing the noise within the raw sequences. The cornerstone of our methodology is dynamic reflection, a process that emulates human learning through probing, critiquing, and reflecting, using user feedback to tailor the analysis more effectively to the target user in a temporal manner. We evaluate our approach on three datasets using six pre-trained LLMs. The superior performance observed across these models demonstrates the efficacy of our reasoning strategy, notably achieved without the need to fine-tune the LLMs. With our principle, we managed to outperform GPT-Turbo-3.5 on three datasets using 7b models e.g., Vicuna-7b and Openchat-7b on NDCG@10. This research not only highlights the potential of LLMs in enhancing sequential recommendation systems but also underscores the importance of developing tailored reasoning strategies to fully harness their capabilities.

15.8SENov 20, 2024
ToolScan: A Benchmark for Characterizing Errors in Tool-Use LLMs

Shirley Kokane, Ming Zhu, Tulika Awalgaonkar et al. · princeton, salesforce

Evaluating Large Language Models (LLMs) is one of the most critical aspects of building a performant compound AI system. Since the output from LLMs propagate to downstream steps, identifying LLM errors is crucial to system performance. A common task for LLMs in AI systems is tool use. While there are several benchmark environments for evaluating LLMs on this task, they typically only give a success rate without any explanation of the failure cases. To solve this problem, we introduce TOOLSCAN, a new benchmark to identify error patterns in LLM output on tool-use tasks. Our benchmark data set comprises of queries from diverse environments that can be used to test for the presence of seven newly characterized error patterns. Using TOOLSCAN, we show that even the most prominent LLMs exhibit these error patterns in their outputs. Researchers can use these insights from TOOLSCAN to guide their error mitigation strategies.

13.0CLJun 2, 2025
LAM SIMULATOR: Advancing Data Generation for Large Action Model Training via Online Exploration and Trajectory Feedback

Thai Hoang, Kung-Hsiang Huang, Shirley Kokane et al. · salesforce, stanford

Large Action Models (LAMs) for AI Agents offer incredible potential but face challenges due to the need for high-quality training data, especially for multi-steps tasks that involve planning, executing tool calls, and responding to feedback. To address these issues, we present LAM SIMULATOR, a comprehensive framework designed for online exploration of agentic tasks with high-quality feedback. Our framework features a dynamic task query generator, an extensive collection of tools, and an interactive environment where Large Language Model (LLM) Agents can call tools and receive real-time feedback. This setup enables LLM Agents to explore and solve tasks autonomously, facilitating the discovery of multiple approaches to tackle any given task. The resulting action trajectory data are then used to create high-quality training datasets for LAMs. Our experiments on popular agentic benchmarks, ToolBench and CRMArena, highlight the effectiveness of LAM SIMULATOR: models trained with self-generated datasets using our framework achieve significant performance gains, up to a 49.3\% improvement over their original baselines. LAM SIMULATOR requires minimal human input during dataset creation, highlighting LAM SIMULATOR's efficiency and effectiveness in speeding up development of AI agents.

8.4CVJan 29, 2025
Unsupervised Patch-GAN with Targeted Patch Ranking for Fine-Grained Novelty Detection in Medical Imaging

Jingkun Chen, Guang Yang, Xiao Zhang et al.

Detecting novel anomalies in medical imaging is challenging due to the limited availability of labeled data for rare abnormalities, which often display high variability and subtlety. This challenge is further compounded when small abnormal regions are embedded within larger normal areas, as whole-image predictions frequently overlook these subtle deviations. To address these issues, we propose an unsupervised Patch-GAN framework designed to detect and localize anomalies by capturing both local detail and global structure. Our framework first reconstructs masked images to learn fine-grained, normal-specific features, allowing for enhanced sensitivity to minor deviations from normality. By dividing these reconstructed images into patches and assessing the authenticity of each patch, our approach identifies anomalies at a more granular level, overcoming the limitations of whole-image evaluation. Additionally, a patch-ranking mechanism prioritizes regions with higher abnormal scores, reinforcing the alignment between local patch discrepancies and the global image context. Experimental results on the ISIC 2016 skin lesion and BraTS 2019 brain tumor datasets validate our framework's effectiveness, achieving AUCs of 95.79% and 96.05%, respectively, and outperforming three state-of-the-art baselines.

14.7AIDec 19, 2024
Bridging the Data Provenance Gap Across Text, Speech and Video

Shayne Longpre, Nikhil Singh, Manuel Cherep et al. · mit

Progress in AI is driven largely by the scale and quality of training data. Despite this, there is a deficit of empirical analysis examining the attributes of well-established datasets beyond text. In this work we conduct the largest and first-of-its-kind longitudinal audit across modalities--popular text, speech, and video datasets--from their detailed sourcing trends and use restrictions to their geographical and linguistic representation. Our manual analysis covers nearly 4000 public datasets between 1990-2024, spanning 608 languages, 798 sources, 659 organizations, and 67 countries. We find that multimodal machine learning applications have overwhelmingly turned to web-crawled, synthetic, and social media platforms, such as YouTube, for their training sets, eclipsing all other sources since 2019. Secondly, tracing the chain of dataset derivations we find that while less than 33% of datasets are restrictively licensed, over 80% of the source content in widely-used text, speech, and video datasets, carry non-commercial restrictions. Finally, counter to the rising number of languages and geographies represented in public AI training datasets, our audit demonstrates measures of relative geographical and multilingual representation have failed to significantly improve their coverage since 2013. We believe the breadth of our audit enables us to empirically examine trends in data sourcing, restrictions, and Western-centricity at an ecosystem-level, and that visibility into these questions are essential to progress in responsible AI. As a contribution to ongoing improvements in dataset transparency and responsible use, we release our entire multimodal audit, allowing practitioners to trace data provenance across text, speech, and video.

14.3IRMay 12, 2023
Zero-shot Item-based Recommendation via Multi-task Product Knowledge Graph Pre-Training

Ziwei Fan, Zhiwei Liu, Shelby Heinecke et al.

Existing recommender systems face difficulties with zero-shot items, i.e. items that have no historical interactions with users during the training stage. Though recent works extract universal item representation via pre-trained language models (PLMs), they ignore the crucial item relationships. This paper presents a novel paradigm for the Zero-Shot Item-based Recommendation (ZSIR) task, which pre-trains a model on product knowledge graph (PKG) to refine the item features from PLMs. We identify three challenges for pre-training PKG, which are multi-type relations in PKG, semantic divergence between item generic information and relations and domain discrepancy from PKG to downstream ZSIR task. We address the challenges by proposing four pre-training tasks and novel task-oriented adaptation (ToA) layers. Moreover, this paper discusses how to fine-tune the model on new recommendation task such that the ToA layers are adapted to ZSIR task. Comprehensive experiments on 18 markets dataset are conducted to verify the effectiveness of the proposed model in both knowledge prediction and ZSIR task.

30.9CLOct 12, 2021Code
HETFORMER: Heterogeneous Transformer with Sparse Attention for Long-Text Extractive Summarization

Ye Liu, Jian-Guo Zhang, Yao Wan et al.

To capture the semantic graph structure from raw text, most existing summarization approaches are built on GNNs with a pre-trained model. However, these methods suffer from cumbersome procedures and inefficient computations for long-text documents. To mitigate these issues, this paper proposes HETFORMER, a Transformer-based pre-trained model with multi-granularity sparse attentions for long-text extractive summarization. Specifically, we model different types of semantic nodes in raw text as a potential heterogeneous graph and directly learn heterogeneous relationships (edges) among nodes by Transformer. Extensive experiments on both single- and multi-document summarization tasks show that HETFORMER achieves state-of-the-art performance in Rouge F1 while using less memory and fewer parameters.

31.5CLOct 25, 2020Code
Discriminative Nearest Neighbor Few-Shot Intent Detection by Transferring Natural Language Inference

Jian-Guo Zhang, Kazuma Hashimoto, Wenhao Liu et al.

Intent detection is one of the core components of goal-oriented dialog systems, and detecting out-of-scope (OOS) intents is also a practically important skill. Few-shot learning is attracting much attention to mitigate data scarcity, but OOS detection becomes even more challenging. In this paper, we present a simple yet effective approach, discriminative nearest neighbor classification with deep self-attention. Unlike softmax classifiers, we leverage BERT-style pairwise encoding to train a binary classifier that estimates the best matched training example for a user input. We propose to boost the discriminative ability by transferring a natural language inference (NLI) model. Our extensive experiments on a large-scale multi-domain intent detection task show that our method achieves more stable and accurate in-domain and OOS detection accuracy than RoBERTa-based classifiers and embedding-based nearest neighbor approaches. More notably, the NLI transfer enables our 10-shot model to perform competitively with 50-shot or even full-shot classifiers, while we can keep the inference time constant by leveraging a faster embedding retrieval model.

32.6CLJul 10, 2020Code
MultiWOZ 2.2 : A Dialogue Dataset with Additional Annotation Corrections and State Tracking Baselines

Xiaoxue Zang, Abhinav Rastogi, Srinivas Sunkara et al.

MultiWOZ is a well-known task-oriented dialogue dataset containing over 10,000 annotated dialogues spanning 8 domains. It is extensively used as a benchmark for dialogue state tracking. However, recent works have reported presence of substantial noise in the dialogue state annotations. MultiWOZ 2.1 identified and fixed many of these erroneous annotations and user utterances, resulting in an improved version of this dataset. This work introduces MultiWOZ 2.2, which is a yet another improved version of this dataset. Firstly, we identify and fix dialogue state annotation errors across 17.3% of the utterances on top of MultiWOZ 2.1. Secondly, we redefine the ontology by disallowing vocabularies of slots with a large number of possible values (e.g., restaurant name, time of booking). In addition, we introduce slot span annotations for these slots to standardize them across recent models, which previously used custom string matching heuristics to generate them. We also benchmark a few state of the art dialogue state tracking models on the corrected dataset to facilitate comparison for future work. In the end, we discuss best practices for dialogue data collection that can help avoid annotation errors.

31.1CLApr 3, 2019
Multi-Modal Generative Adversarial Network for Short Product Title Generation in Mobile E-Commerce

Jian-Guo Zhang, Pengcheng Zou, Zhao Li et al.

Nowadays, more and more customers browse and purchase products in favor of using mobile E-Commerce Apps such as Taobao and Amazon. Since merchants are usually inclined to describe redundant and over-informative product titles to attract attentions from customers, it is important to concisely display short product titles on limited screen of mobile phones. To address this discrepancy, previous studies mainly consider textual information of long product titles and lacks of human-like view during training and evaluation process. In this paper, we propose a Multi-Modal Generative Adversarial Network (MM-GAN) for short product title generation in E-Commerce, which innovatively incorporates image information and attribute tags from product, as well as textual information from original long titles. MM-GAN poses short title generation as a reinforcement learning process, where the generated titles are evaluated by the discriminator in a human-like view. Extensive experiments on a large-scale E-Commerce dataset demonstrate that our algorithm outperforms other state-of-the-art methods. Moreover, we deploy our model into a real-world online E-Commerce environment and effectively boost the performance of click through rate and click conversion rate by 1.66% and 1.87%, respectively.

0.8CLNov 11, 2018
Product Title Refinement via Multi-Modal Generative Adversarial Learning

Jianguo Zhang, Pengcheng Zou, Zhao Li et al.

Nowadays, an increasing number of customers are in favor of using E-commerce Apps to browse and purchase products. Since merchants are usually inclined to employ redundant and over-informative product titles to attract customers' attention, it is of great importance to concisely display short product titles on limited screen of cell phones. Previous researchers mainly consider textual information of long product titles and lack of human-like view during training and evaluation procedure. In this paper, we propose a Multi-Modal Generative Adversarial Network (MM-GAN) for short product title generation, which innovatively incorporates image information, attribute tags from the product and the textual information from original long titles. MM-GAN treats short titles generation as a reinforcement learning process, where the generated titles are evaluated by the discriminator in a human-like view.