5.3ROMar 17
Faulty Coffees: Barriers to Adoption of an In-the-wild Robo-BaristaBruce W. Wilson, David A. Robb, Mei Yii Lim et al.
We set out to study whether task-based narratives could influence long-term engagement with a service robot. To do so, we deployed a Robo-Barista for five weeks in an over-50's housing complex in Stockton, England. Residents received a free daily coffee by interacting with a Furhat robot assigned to either a narrative or non-narrative dialogue condition. Despite designing for sustained engagement, repeat interaction was low, and we encountered curiosity trials without retention, technical breakdowns, accessibility barriers, and the social dynamics of a housing complex setting. Rather than treating these as peripheral issues, we foreground them in this paper. We reflect on the in-the-wild realities of our experiment and offer lessons for conducting longitudinal Human-Robot Interaction research when studies unravel in practice.
2.3AINov 20, 2020
SophiaPop: Experiments in Human-AI Collaboration on Popular MusicDavid Hanson, Frankie Storm, Wenwei Huang et al.
A diverse team of engineers, artists, and algorithms, collaborated to create songs for SophiaPop, via various neural networks, robotics technologies, and artistic tools, and animated the results on Sophia the Robot, a robotic celebrity and animated character. Sophia is a platform for arts, research, and other uses. To advance the art and technology of Sophia, we combine various AI with a fictional narrative of her burgeoning career as a popstar. Her actual AI-generated pop lyrics, music, and paintings, and animated conversations wherein she interacts with humans real-time in narratives that discuss her experiences. To compose the music, SophiaPop team built corpora from human and AI-generated Sophia character personality content, along with pop music song forms, to train and provide seeds for a number of AI algorithms including expert models, and custom-trained transformer neural networks, which then generated original pop-song lyrics and melodies. Our musicians including Frankie Storm, Adam Pickrell, and Tiger Darrow, then performed interpretations of the AI-generated musical content, including singing and instrumentation. The human-performed singing data then was processed by a neural-network-based Sophia voice, which was custom-trained from human performances by Cereproc. This AI then generated the unique Sophia voice singing of the songs. Then we animated Sophia to sing the songs in music videos, using a variety of animation generators and human-generated animations. Being algorithms and humans, working together, SophiaPop represents a human-AI collaboration, aspiring toward human AI symbiosis. We believe that such a creative convergence of multiple disciplines with humans and AI working together, can make AI relevant to human culture in new and exciting ways, and lead to a hopeful vision for the future of human-AI relations.
24.9HCOct 16, 2018
The State of Speech in HCI: Trends, Themes and ChallengesLeigh Clark, Phillip Doyle, Diego Garaialde et al.
Speech interfaces are growing in popularity. Through a review of 68 research papers this work maps the trends, themes, findings and methods of empirical research on speech interfaces in HCI. We find that most studies are usability/theory-focused or explore wider system experiences, evaluating Wizard of Oz, prototypes, or developed systems by using self-report questionnaires to measure concepts like usability and user attitudes. A thematic analysis of the research found that speech HCI work focuses on nine key topics: system speech production, modality comparison, user speech production, assistive technology \& accessibility, design insight, experiences with interactive voice response (IVR) systems, using speech technology for development, people's experiences with intelligent personal assistants (IPAs) and how user memory affects speech interface interaction. From these insights we identify gaps and challenges in speech research, notably the need to develop theories of speech interface interaction, grow critical mass in this domain, increase design work, and expand research from single to multiple user interaction contexts so as to reflect current use contexts. We also highlight the need to improve measure reliability, validity and consistency, in the wild deployment and reduce barriers to building fully functional speech interfaces for research.