CLJul 3, 2024
On Evaluating Explanation Utility for Human-AI Decision Making in NLPFateme Hashemi Chaleshtori, Atreya Ghosal, Alexander Gill et al.
Is explainability a false promise? This debate has emerged from the insufficient evidence that explanations help people in situations they are introduced for. More human-centered, application-grounded evaluations of explanations are needed to settle this. Yet, with no established guidelines for such studies in NLP, researchers accustomed to standardized proxy evaluations must discover appropriate measurements, tasks, datasets, and sensible models for human-AI teams in their studies. To aid with this, we first review existing metrics suitable for application-grounded evaluation. We then establish criteria to select appropriate datasets, and using them, we find that only 4 out of over 50 datasets available for explainability research in NLP meet them. We then demonstrate the importance of reassessing the state of the art to form and study human-AI teams: teaming people with models for certain tasks might only now start to make sense, and for others, it remains unsound. Finally, we present the exemplar studies of human-AI decision-making for one of the identified tasks -- verifying the correctness of a legal claim given a contract. Our results show that providing AI predictions, with or without explanations, does not cause decision makers to speed up their work without compromising performance. We argue for revisiting the setup of human-AI teams and improving automatic deferral of instances to AI, where explanations could play a useful role.
CLMar 8, 2025
MARRO: Multi-headed Attention for Rhetorical Role Labeling in Legal DocumentsPurbid Bambroo, Subinay Adhikary, Paheli Bhattacharya et al.
Identification of rhetorical roles like facts, arguments, and final judgments is central to understanding a legal case document and can lend power to other downstream tasks like legal case summarization and judgment prediction. However, there are several challenges to this task. Legal documents are often unstructured and contain a specialized vocabulary, making it hard for conventional transformer models to understand them. Additionally, these documents run into several pages, which makes it difficult for neural models to capture the entire context at once. Lastly, there is a dearth of annotated legal documents to train deep learning models. Previous state-of-the-art approaches for this task have focused on using neural models like BiLSTM-CRF or have explored different embedding techniques to achieve decent results. While such techniques have shown that better embedding can result in improved model performance, not many models have focused on utilizing attention for learning better embeddings in sentences of a document. Additionally, it has been recently shown that advanced techniques like multi-task learning can help the models learn better representations, thereby improving performance. In this paper, we combine these two aspects by proposing a novel family of multi-task learning-based models for rhetorical role labeling, named MARRO, that uses transformer-inspired multi-headed attention. Using label shift as an auxiliary task, we show that models from the MARRO family achieve state-of-the-art results on two labeled datasets for rhetorical role labeling, from the Indian and UK Supreme Courts.