Miguel del Río

Miguel Del Rio, Peter Ha, Quinten McNamara et al.

Modern automatic speech recognition (ASR) systems have achieved superhuman Word Error Rate (WER) on many common corpora despite lacking adequate performance on speech in the wild. Beyond that, there is a lack of real-world, accented corpora to properly benchmark academic and commercial models. To ensure this type of speech is represented in ASR benchmarking, we present Earnings-22, a 125 file, 119 hour corpus of English-language earnings calls gathered from global companies. We run a comparison across 4 commercial models showing the variation in performance when taking country of origin into consideration. Looking at hypothesis transcriptions, we explore errors common to all ASR systems tested. By examining Individual Word Error Rate (IWER), we find that key speech features impact model performance more for certain accents than others. Earnings-22 provides a free-to-use benchmark of real-world, accented audio to bridge academic and industrial research.

Annika Heuser, Tyler Kendall, Miguel del Rio et al.

Common measures of accuracy used to assess the performance of automatic speech recognition (ASR) systems, as well as human transcribers, conflate multiple sources of error. Stylistic differences, such as verbatim vs non-verbatim, can play a significant role in ASR performance evaluation when differences exist between training and test datasets. The problem is compounded for speech from underrepresented varieties, where the speech to orthography mapping is not as standardized. We categorize the kinds of stylistic differences between 6 transcription versions, 4 human- and 2 ASR-produced, of 10 hours of African American English (AAE) speech. Focusing on verbatim features and AAE morphosyntactic features, we investigate the interactions of these categories with how well transcripts can be compared via word error rate (WER). The results, and overall analysis, help clarify how ASR outputs are a function of the decisions made by the training data's human transcribers.