Kung-Hsiang Huang

Kung-Hsiang Huang, Philippe Laban, Alexander R. Fabbri et al. · microsoft-research, salesforce

Previous research in multi-document news summarization has typically concentrated on collating information that all sources agree upon. However, the summarization of diverse information dispersed across multiple articles about an event remains underexplored. In this paper, we propose a new task of summarizing diverse information encountered in multiple news articles encompassing the same event. To facilitate this task, we outlined a data collection schema for identifying diverse information and curated a dataset named DiverseSumm. The dataset includes 245 news stories, with each story comprising 10 news articles and paired with a human-validated reference. Next, to enable consistent automatic evaluation, we conducted a comprehensive analysis to pinpoint the position and verbosity biases when utilizing Large Language Model (LLM)-based metrics for evaluating the coverage and faithfulness of summaries. Through correlation analyses, we outline the best practices for effectively using automatic LLM-based metrics on the DiverseSumm dataset. Finally, we study how LLMs summarize multiple news articles by analyzing which type of diverse information LLMs are capable of identifying. Our analyses suggest that despite the extraordinary capabilities of LLMs in single-document summarization, the proposed task remains a complex challenge for them mainly due to their limited coverage, with GPT-4 only able to cover under 40% of the diverse information on average.

Tenghao Huang, Kung-Hsiang Huang, Prafulla Kumar Choubey et al.

Web agents, which couple language models with browsing and tool-use capabilities, show promise as open web assistants. Yet progress is increasingly limited by the lack of scalable, process-level supervision. Existing benchmarks are largely manually constructed, providing only coarse start-goal annotations without intermediate trajectories, while recent automatic generation efforts remain expensive, biased, and shallow. These limitations prevent reliable training and evaluation of agents that must generalize to realistic, multi-hop, cross-page tasks. We introduce a scalable framework, GTA, that integrates crawling, retrieval-based seeding, in-context generation, and automated quality control to produce realistic tasks paired with executable trajectories. This design decouples crawling from generation for greater efficiency, grounds tasks in the site graph to enforce compositionality, and ensures dense supervision through deterministic replays and systematic validation. We instantiate the pipeline on over 50 websites covering e-commerce, government, forums, and news, with multilingual and multi-hop coverage. The resulting benchmark reveals a significant human-agent performance gap and enables detailed diagnostics. Our contributions are three-fold: (i) formalizing multi-hop web-agent task generation, (ii) proposing an efficient and validated pipeline for automatic data creation, and (iii) releasing a dynamic benchmark with reproducible evaluation.

Kung-Hsiang Huang, Siffi Singh, Xiaofei Ma et al. · amazon-science

Missing information is a common issue of dialogue summarization where some information in the reference summaries is not covered in the generated summaries. To address this issue, we propose to utilize natural language inference (NLI) models to improve coverage while avoiding introducing factual inconsistencies. Specifically, we use NLI to compute fine-grained training signals to encourage the model to generate content in the reference summaries that have not been covered, as well as to distinguish between factually consistent and inconsistent generated sentences. Experiments on the DialogSum and SAMSum datasets confirm the effectiveness of the proposed approach in balancing coverage and faithfulness, validated with automatic metrics and human evaluations. Additionally, we compute the correlation between commonly used automatic metrics with human judgments in terms of three different dimensions regarding coverage and factual consistency to provide insight into the most suitable metric for evaluating dialogue summaries.

Kung-Hsiang Huang, Kathleen McKeown, Preslav Nakov et al.

Despite recent advances in detecting fake news generated by neural models, their results are not readily applicable to effective detection of human-written disinformation. What limits the successful transfer between them is the sizable gap between machine-generated fake news and human-authored ones, including the notable differences in terms of style and underlying intent. With this in mind, we propose a novel framework for generating training examples that are informed by the known styles and strategies of human-authored propaganda. Specifically, we perform self-critical sequence training guided by natural language inference to ensure the validity of the generated articles, while also incorporating propaganda techniques, such as appeal to authority and loaded language. In particular, we create a new training dataset, PropaNews, with 2,256 examples, which we release for future use. Our experimental results show that fake news detectors trained on PropaNews are better at detecting human-written disinformation by 3.62 - 7.69% F1 score on two public datasets.

Kung-Hsiang Huang, ChengXiang Zhai, Heng Ji

Fact-checking has gained increasing attention due to the widespread of falsified information. Most fact-checking approaches focus on claims made in English only due to the data scarcity issue in other languages. The lack of fact-checking datasets in low-resource languages calls for an effective cross-lingual transfer technique for fact-checking. Additionally, trustworthy information in different languages can be complementary and helpful in verifying facts. To this end, we present the first fact-checking framework augmented with cross-lingual retrieval that aggregates evidence retrieved from multiple languages through a cross-lingual retriever. Given the absence of cross-lingual information retrieval datasets with claim-like queries, we train the retriever with our proposed Cross-lingual Inverse Cloze Task (X-ICT), a self-supervised algorithm that creates training instances by translating the title of a passage. The goal for X-ICT is to learn cross-lingual retrieval in which the model learns to identify the passage corresponding to a given translated title. On the X-Fact dataset, our approach achieves 2.23% absolute F1 improvement in the zero-shot cross-lingual setup over prior systems. The source code and data are publicly available at https://github.com/khuangaf/CONCRETE.

Prafulla Kumar Choubey, Kung-Hsiang Huang, Pranav Narayanan Venkit et al.

Enterprise deep research often fails to produce decision-ready reports due to uneven information coverage, context explosion, and premature stopping. We propose a scalable Enterprise Deep Research (EDR) architecture to address these failures. Our system (i) decomposes requests into coverage-driven objectives via outline generation with reflection, (ii) localizes context with dependency-guided execution and explicit information sharing, and (iii) enforces evidence-based completion criteria so agents iteratively collect information until sufficiency conditions are met. We evaluate on an internal sales enablement task and the public DeepResearch Bench benchmark, where our proposed system design achieves the strongest overall performance compared with competitive deep-research baselines. The results show that dependency-controlled context and explicit evidence sufficiency criteria reduce premature stopping and improve the consistency and depth of enterprise research outputs.

Kung-Hsiang Huang, Hou Pong Chan, Yi R. Fung et al.

Data visualization in the form of charts plays a pivotal role in data analysis, offering critical insights and aiding in informed decision-making. Automatic chart understanding has witnessed significant advancements with the rise of large foundation models in recent years. Foundation models, such as large language models, have revolutionized various natural language processing tasks and are increasingly being applied to chart understanding tasks. This survey paper provides a comprehensive overview of the recent developments, challenges, and future directions in chart understanding within the context of these foundation models. We review fundamental building blocks crucial for studying chart understanding tasks. Additionally, we explore various tasks and their evaluation metrics and sources of both charts and textual inputs. Various modeling strategies are then examined, encompassing both classification-based and generation-based approaches, along with tool augmentation techniques that enhance chart understanding performance. Furthermore, we discuss the state-of-the-art performance of each task and discuss how we can improve the performance. Challenges and future directions are addressed, highlighting the importance of several topics, such as domain-specific charts, lack of efforts in developing evaluation metrics, and agent-oriented settings. This survey paper serves as a comprehensive resource for researchers and practitioners in the fields of natural language processing, computer vision, and data analysis, providing valuable insights and directions for future research in chart understanding leveraging large foundation models. The studies mentioned in this paper, along with emerging new research, will be continually updated at: https://github.com/khuangaf/Awesome-Chart-Understanding.

Kung-Hsiang Huang, Mingyang Zhou, Hou Pong Chan et al.

Recent advancements in large vision-language models (LVLMs) have led to significant progress in generating natural language descriptions for visual content and thus enhancing various applications. One issue with these powerful models is that they sometimes produce texts that are factually inconsistent with the visual input. While there has been some effort to mitigate such inconsistencies in natural image captioning, the factuality of generated captions for structured document images, such as charts, has not received as much scrutiny, posing a potential threat to information reliability in critical applications. This work delves into the factuality aspect by introducing a comprehensive typology of factual errors in generated chart captions. A large-scale human annotation effort provides insight into the error patterns and frequencies in captions crafted by various chart captioning models, ultimately forming the foundation of a novel dataset, CHOCOLATE. Our analysis reveals that even state-of-the-art models, including GPT-4V, frequently produce captions laced with factual inaccuracies. In response to this challenge, we establish the new task of Chart Caption Factual Error Correction and introduce CHARTVE, a model for visual entailment that outperforms proprietary and open-source LVLMs in evaluating factual consistency. Furthermore, we propose C2TFEC, an interpretable two-stage framework that excels at correcting factual errors. This work inaugurates a new domain in factual error correction for chart captions, presenting a novel evaluation mechanism, and demonstrating an effective approach to ensuring the factuality of generated chart captions. The code and data as well as the continuously updated benchmark can be found at: https://khuangaf.github.io/CHOCOLATE/.

Haoyi Qiu, Kung-Hsiang Huang, Jingnong Qu et al.

Ensuring factual consistency is crucial for natural language generation tasks, particularly in abstractive summarization, where preserving the integrity of information is paramount. Prior works on evaluating factual consistency of summarization often take the entailment-based approaches that first generate perturbed (factual inconsistent) summaries and then train a classifier on the generated data to detect the factually inconsistencies during testing time. However, previous approaches generating perturbed summaries are either of low coherence or lack error-type coverage. To address these issues, we propose AMRFact, a framework that generates perturbed summaries using Abstract Meaning Representations (AMRs). Our approach parses factually consistent summaries into AMR graphs and injects controlled factual inconsistencies to create negative examples, allowing for coherent factually inconsistent summaries to be generated with high error-type coverage. Additionally, we present a data selection module NegFilter based on natural language inference and BARTScore to ensure the quality of the generated negative samples. Experimental results demonstrate our approach significantly outperforms previous systems on the AggreFact-SOTA benchmark, showcasing its efficacy in evaluating factuality of abstractive summarization.

Jiaxin Zhang, Prafulla Kumar Choubey, Kung-Hsiang Huang et al.

Although AI agents have demonstrated impressive capabilities in long-horizon reasoning, their reliability is severely hampered by the ``Spiral of Hallucination,'' where early epistemic errors propagate irreversibly. Existing methods face a dilemma: uncertainty quantification (UQ) methods typically act as passive sensors, only diagnosing risks without addressing them, while self-reflection mechanisms suffer from continuous or aimless corrections. To bridge this gap, we propose a unified Dual-Process Agentic UQ (AUQ) framework that transforms verbalized uncertainty into active, bi-directional control signals. Our architecture comprises two complementary mechanisms: System 1 (Uncertainty-Aware Memory, UAM), which implicitly propagates verbalized confidence and semantic explanations to prevent blind decision-making; and System 2 (Uncertainty-Aware Reflection, UAR), which utilizes these explanations as rational cues to trigger targeted inference-time resolution only when necessary. This enables the agent to balance efficient execution and deep deliberation dynamically. Extensive experiments on closed-loop benchmarks and open-ended deep research tasks demonstrate that our training-free approach achieves superior performance and trajectory-level calibration. We believe this principled framework AUQ represents a significant step towards reliable agents.

Zefan Cai, Haoyi Qiu, Tianyi Ma et al.

Video foundation models generate visually realistic and temporally coherent content, but their reliability as world simulators depends on whether they capture physical, logical, and spatial constraints. Existing metrics such as Frechet Video Distance (FVD) emphasize perceptual quality and overlook reasoning failures, including violations of causality, physics, and global consistency. We introduce MMGR (Multi-Modal Generative Reasoning Evaluation and Benchmark), a principled evaluation framework based on five reasoning abilities: Physical, Logical, 3D Spatial, 2D Spatial, and Temporal. MMGR evaluates generative reasoning across three domains: Abstract Reasoning (ARC-AGI, Sudoku), Embodied Navigation (real-world 3D navigation and localization), and Physical Commonsense (sports and compositional interactions). MMGR applies fine-grained metrics that require holistic correctness across both video and image generation. We benchmark leading video models (Veo-3, Sora-2, Wan-2.2) and image models (Nano-banana, Nano-banana Pro, GPT-4o-image, Qwen-image), revealing strong performance gaps across domains. Models show moderate success on Physical Commonsense tasks but perform poorly on Abstract Reasoning (below 10 percent accuracy on ARC-AGI) and struggle with long-horizon spatial planning in embodied settings. Our analysis highlights key limitations in current models, including overreliance on perceptual data, weak global state consistency, and objectives that reward visual plausibility over causal correctness. MMGR offers a unified diagnostic benchmark and a path toward reasoning-aware generative world models.

Da Yin, Haoyi Qiu, Kung-Hsiang Huang et al.

In the rapidly evolving field of Large Language Models (LLMs), ensuring safety is a crucial and widely discussed topic. However, existing works often overlook the geo-diversity of cultural and legal standards across the world. To demonstrate the challenges posed by geo-diverse safety standards, we introduce SafeWorld, a novel benchmark specifically designed to evaluate LLMs' ability to generate responses that are not only helpful but also culturally sensitive and legally compliant across diverse global contexts. SafeWorld encompasses 2,342 test user queries, each grounded in high-quality, human-verified cultural norms and legal policies from 50 countries and 493 regions/races. On top of it, we propose a multi-dimensional automatic safety evaluation framework that assesses the contextual appropriateness, accuracy, and comprehensiveness of responses. Our evaluations reveal that current LLMs struggle to meet these criteria. To enhance LLMs' alignment with geo-diverse safety standards, we synthesize helpful preference pairs for Direct Preference Optimization (DPO) alignment training. The preference pair construction aims to encourage LLMs to behave appropriately and provide precise references to relevant cultural norms and policies when necessary. Our trained SafeWorldLM outperforms all competing models, including GPT-4o on all three evaluation dimensions by a large margin. Global human evaluators also note a nearly 20% higher winning rate in helpfulness and harmfulness evaluation. Our code and data can be found here: https://github.com/PlusLabNLP/SafeWorld.

Haoyi Qiu, Kung-Hsiang Huang, Ruichen Zheng et al.

Large vision-language models (LVLMs) are increasingly deployed in globally distributed applications, such as tourism assistants, yet their ability to produce culturally appropriate responses remains underexplored. Existing multimodal safety benchmarks primarily focus on physical safety and overlook violations rooted in cultural norms, which can result in symbolic harm. To address this gap, we introduce CROSS, a benchmark designed to assess the cultural safety reasoning capabilities of LVLMs. CROSS includes 1,284 multilingual visually grounded queries from 16 countries, three everyday domains, and 14 languages, where cultural norm violations emerge only when images are interpreted in context. We propose CROSS-Eval, an intercultural theory-based framework that measures four key dimensions: cultural awareness, norm education, compliance, and helpfulness. Using this framework, we evaluate 21 leading LVLMs, including mixture-of-experts models and reasoning models. Results reveal significant cultural safety gaps: the best-performing model achieves only 61.79% in awareness and 37.73% in compliance. While some open-source models reach GPT-4o-level performance, they still fall notably short of proprietary models. Our results further show that increasing reasoning capacity improves cultural alignment but does not fully resolve the issue. To improve model performance, we develop two enhancement strategies: supervised fine-tuning with culturally grounded, open-ended data and preference tuning with contrastive response pairs that highlight safe versus unsafe behaviors. These methods substantially improve GPT-4o's cultural awareness (+60.14%) and compliance (+55.2%), while preserving general multimodal capabilities with minimal performance reduction on general multimodal understanding benchmarks.

Kyungha Kim, Sangyun Lee, Kung-Hsiang Huang et al.

Fact-checking research has extensively explored verification but less so the generation of natural-language explanations, crucial for user trust. While Large Language Models (LLMs) excel in text generation, their capability for producing faithful explanations in fact-checking remains underexamined. Our study investigates LLMs' ability to generate such explanations, finding that zero-shot prompts often result in unfaithfulness. To address these challenges, we propose the Multi-Agent Debate Refinement (MADR) framework, leveraging multiple LLMs as agents with diverse roles in an iterative refining process aimed at enhancing faithfulness in generated explanations. MADR ensures that the final explanation undergoes rigorous validation, significantly reducing the likelihood of unfaithful elements and aligning closely with the provided evidence. Experimental results demonstrate that MADR significantly improves the faithfulness of LLM-generated explanations to the evidence, advancing the credibility and trustworthiness of these explanations.

Kung-Hsiang Huang, Akshara Prabhakar, Sidharth Dhawan et al. · microsoft-research, princeton

Customer Relationship Management (CRM) systems are vital for modern enterprises, providing a foundation for managing customer interactions and data. Integrating AI agents into CRM systems can automate routine processes and enhance personalized service. However, deploying and evaluating these agents is challenging due to the lack of realistic benchmarks that reflect the complexity of real-world CRM tasks. To address this issue, we introduce CRMArena, a novel benchmark designed to evaluate AI agents on realistic tasks grounded in professional work environments. Following guidance from CRM experts and industry best practices, we designed CRMArena with nine customer service tasks distributed across three personas: service agent, analyst, and manager. The benchmark includes 16 commonly used industrial objects (e.g., account, order, knowledge article, case) with high interconnectivity, along with latent variables (e.g., complaint habits, policy violations) to simulate realistic data distributions. Experimental results reveal that state-of-the-art LLM agents succeed in less than 40% of the tasks with ReAct prompting, and less than 55% even with function-calling abilities. Our findings highlight the need for enhanced agent capabilities in function-calling and rule-following to be deployed in real-world work environments. CRMArena is an open challenge to the community: systems that can reliably complete tasks showcase direct business value in a popular work environment.

Haoyi Qiu, Alexander R. Fabbri, Divyansh Agarwal et al.

As large language models (LLMs) expand into performing as agents for real-world applications beyond traditional NLP tasks, evaluating their robustness becomes increasingly important. However, existing benchmarks often overlook critical dimensions like cultural and social awareness. To address these, we introduce CASA, a benchmark designed to assess LLM agents' sensitivity to cultural and social norms across two web-based tasks: online shopping and social discussion forums. Our approach evaluates LLM agents' ability to detect and appropriately respond to norm-violating user queries and observations. Furthermore, we propose a comprehensive evaluation framework that measures awareness coverage, helpfulness in managing user queries, and the violation rate when facing misleading web content. Experiments show that current LLMs perform significantly better in non-agent than in web-based agent environments, with agents achieving less than 10% awareness coverage and over 40% violation rates. To improve performance, we explore two methods: prompting and fine-tuning, and find that combining both methods can offer complementary advantages -- fine-tuning on culture-specific datasets significantly enhances the agents' ability to generalize across different regions, while prompting boosts the agents' ability to navigate complex tasks. These findings highlight the importance of constantly benchmarking LLM agents' cultural and social awareness during the development cycle.

Kung-Hsiang Huang, Can Qin, Haoyi Qiu et al. · microsoft-research

Vision Language Models (VLMs) have achieved remarkable progress in multimodal tasks, yet they often struggle with visual arithmetic, seemingly simple capabilities like object counting or length comparison, which are essential for relevant complex tasks like chart understanding and geometric reasoning. In this work, we first investigate the root causes of this deficiency through a suite of probing tasks focusing on basic visual arithmetic. Our analysis reveals that while pre-trained vision encoders typically capture sufficient information, the text decoder often fails to decode it correctly for arithmetic reasoning. To address this, we propose CogAlign, a novel post-training strategy inspired by Piaget's theory of cognitive development. CogAlign trains VLMs to recognize invariant properties under visual transformations. We demonstrate that this approach significantly improves the performance of three diverse VLMs on our proposed probing tasks. Furthermore, CogAlign enhances performance by an average of 4.6% on CHOCOLATE and 2.9% on MATH-VISION, outperforming or matching supervised fine-tuning methods while requiring only 60% less training data. These results highlight the effectiveness and generalizability of CogAlign in improving fundamental visual arithmetic capabilities and their transfer to downstream tasks.

Kung-Hsiang Huang, Akshara Prabhakar, Onkar Thorat et al. · princeton

While AI agents hold transformative potential in business, effective performance benchmarking is hindered by the scarcity of public, realistic business data on widely used platforms. Existing benchmarks often lack fidelity in their environments, data, and agent-user interactions, with limited coverage of diverse business scenarios and industries. To address these gaps, we introduce CRMArena-Pro, a novel benchmark for holistic, realistic assessment of LLM agents in diverse professional settings. CRMArena-Pro expands on CRMArena with nineteen expert-validated tasks across sales, service, and 'configure, price, and quote' processes, for both Business-to-Business and Business-to-Customer scenarios. It distinctively incorporates multi-turn interactions guided by diverse personas and robust confidentiality awareness assessments. Experiments reveal leading LLM agents achieve only around 58% single-turn success on CRMArena-Pro, with performance dropping significantly to approximately 35% in multi-turn settings. While Workflow Execution proves more tractable for top agents (over 83% single-turn success), other evaluated business skills present greater challenges. Furthermore, agents exhibit near-zero inherent confidentiality awareness; though targeted prompting can improve this, it often compromises task performance. These findings highlight a substantial gap between current LLM capabilities and enterprise demands, underscoring the need for advancements in multi-turn reasoning, confidentiality adherence, and versatile skill acquisition.

Prafulla Kumar Choubey, Xiangyu Peng, Shilpa Bhagavath et al.

We present a new benchmark for evaluating Deep Search--a realistic and complex form of retrieval-augmented generation (RAG) that requires source-aware, multi-hop reasoning over diverse, sparsed, but related sources. These include documents, meeting transcripts, Slack messages, GitHub, and URLs, which vary in structure and often contain human-to-human interactions. We build it using a synthetic data pipeline that simulates business workflows across product planning, development, and support stages, generating interconnected content with realistic noise and multi-hop questions with guaranteed ground-truth answers. We release our benchmark with both answerable and unanswerable queries, and retrieval pool of 39,190 enterprise artifacts, enabling fine-grained evaluation of long-context LLM and RAG systems. Our experiments reveal that even the best-performing agentic RAG methods achieve an average performance score of 32.96 on our benchmark. With further analysis, we highlight retrieval as the main bottleneck: existing methods struggle to conduct deep searches and retrieve all necessary evidence. Consequently, they often reason over partial context, leading to significant performance degradation.

Thai Hoang, Kung-Hsiang Huang, Shirley Kokane et al. · salesforce, stanford

Large Action Models (LAMs) for AI Agents offer incredible potential but face challenges due to the need for high-quality training data, especially for multi-steps tasks that involve planning, executing tool calls, and responding to feedback. To address these issues, we present LAM SIMULATOR, a comprehensive framework designed for online exploration of agentic tasks with high-quality feedback. Our framework features a dynamic task query generator, an extensive collection of tools, and an interactive environment where Large Language Model (LLM) Agents can call tools and receive real-time feedback. This setup enables LLM Agents to explore and solve tasks autonomously, facilitating the discovery of multiple approaches to tackle any given task. The resulting action trajectory data are then used to create high-quality training datasets for LAMs. Our experiments on popular agentic benchmarks, ToolBench and CRMArena, highlight the effectiveness of LAM SIMULATOR: models trained with self-generated datasets using our framework achieve significant performance gains, up to a 49.3\% improvement over their original baselines. LAM SIMULATOR requires minimal human input during dataset creation, highlighting LAM SIMULATOR's efficiency and effectiveness in speeding up development of AI agents.

Kung-Hsiang Huang, Haoyi Qiu, Yutong Dai et al.

Graphical user interface (GUI) agents built on vision-language models have emerged as a promising approach to automate human-computer workflows. However, they also face the inefficiency challenge as they process long sequences of high-resolution screenshots and solving long-horizon tasks, making inference slow, costly and memory-bound. While key-value (KV) caching can mitigate this, storing the full cache is prohibitive for image-heavy contexts. Existing cache-compression methods are sub-optimal as they do not account for the spatial and temporal redundancy of GUIs. In this work, we first analyze attention patterns in GUI agent workloads and find that, unlike in natural images, attention sparsity is uniformly high across all transformer layers. This insight motivates a simple uniform budget allocation strategy, which we show empirically outperforms more complex layer-varying schemes. Building on this, we introduce GUI-KV, a plug-and-play KV cache compression method for GUI agents that requires no retraining. GUI-KV combines two novel techniques: (i) spatial saliency guidance, which augments attention scores with the L2 norm of hidden states to better preserve semantically important visual tokens, and (ii) temporal redundancy scoring, which projects previous frames' keys onto the current frame's key subspace to preferentially prune redundant history. Across standard GUI agent benchmarks and models, GUI-KV outperforms competitive KV compression baselines, closely matching full-cache accuracy at modest budgets. Notably, in a 5-screenshot setting on the AgentNetBench benchmark, GUI-KV reduces decoding FLOPs by 38.9% while increasing step accuracy by 4.1% over the full-cache baseline. These results demonstrate that exploiting GUI-specific redundancies enables efficient and reliable agent performance.

Haoyi Qiu, Yilun Zhou, Pranav Narayanan Venkit et al.

As Large Vision-Language Models (LVLMs) are increasingly deployed in domains such as shopping, health, and news, they are exposed to pervasive persuasive content. A critical question is how these models function as persuadees-how and why they can be influenced by persuasive multimodal inputs. Understanding both their susceptibility to persuasion and the effectiveness of different persuasive strategies is crucial, as overly persuadable models may adopt misleading beliefs, override user preferences, or generate unethical or unsafe outputs when exposed to manipulative messages. We introduce MMPersuade, a unified framework for systematically studying multimodal persuasion dynamics in LVLMs. MMPersuade contributes (i) a comprehensive multimodal dataset that pairs images and videos with established persuasion principles across commercial, subjective and behavioral, and adversarial contexts, and (ii) an evaluation framework that quantifies both persuasion effectiveness and model susceptibility via third-party agreement scoring and self-estimated token probabilities on conversation histories. Our study of six leading LVLMs as persuadees yields three key insights: (i) multimodal inputs substantially increase persuasion effectiveness-and model susceptibility-compared to text alone, especially in misinformation scenarios; (ii) stated prior preferences decrease susceptibility, yet multimodal information maintains its persuasive advantage; and (iii) different strategies vary in effectiveness across contexts, with reciprocity being most potent in commercial and subjective contexts, and credibility and logic prevailing in adversarial contexts. By jointly analyzing persuasion effectiveness and susceptibility, MMPersuade provides a principled foundation for developing models that are robust, preference-consistent, and ethically aligned when engaging with persuasive multimodal content.

Justin Chih-Yao Chen, Becky Xiangyu Peng, Prafulla Kumar Choubey et al.

Current online reinforcement learning (RL) algorithms like GRPO share a key limitation in LLM reasoning: they cannot learn from problems that are "unsolvable" to the model. In other words, they can only improve performance on problems where the model is capable of exploring the correct answer. Consequently, the model's "upper limit" remains unchanged after RL training, even though the likelihood of solving easier, solvable problems may increase. These hard samples cannot contribute to training, as no rollouts yield rewards and thus no gradients are produced. To unlock learning from these hard samples, we propose NuRL, a "nudging" method that aims to push the upper bound of LLM reasoning using self-generated hints, i.e., abstract cues that help reduce the problem difficulty for the model. Given a question and its gold answer, the model generates a CoT and then produces a hint containing the core knowledge needed to solve the problem. During training, we generate G rollouts from the base policy and use the pass rate to decide whether the hint should be injected. For hard samples with a 0% pass rate, we inject the hint and regenerate a new batch of trajectories. This yields two benefits: (1) the hint boosts pass rates (from 0% to non-zero), thereby introducing training signals for previously unsolvable samples, and (2) the hints are self-generated, avoiding distributional shift and do not rely on external models. NuRL achieves consistent improvements across 6 benchmarks and 3 models, while remaining complementary to test-time scaling. Notably, NuRL can raise the model's upper limit, whereas GRPO leaves pass@1024 unchanged from the base model. Furthermore, we present a systematic study of what makes an effective hint and when hints are most useful. Interestingly, the best hints are abstract and high-level, and are most beneficial when applied necessarily and after GRPO has converged.

Pranav Narayanan Venkit, Philippe Laban, Yilun Zhou et al. · microsoft-research

Generative search engines and deep research LLM agents promise trustworthy, source-grounded synthesis, yet users regularly encounter overconfidence, weak sourcing, and confusing citation practices. We introduce DeepTRACE, a novel sociotechnically grounded audit framework that turns prior community-identified failure cases into eight measurable dimensions spanning answer text, sources, and citations. DeepTRACE uses statement-level analysis (decomposition, confidence scoring) and builds citation and factual-support matrices to audit how systems reason with and attribute evidence end-to-end. Using automated extraction pipelines for popular public models (e.g., GPT-4.5/5, You.com, Perplexity, Copilot/Bing, Gemini) and an LLM-judge with validated agreement to human raters, we evaluate both web-search engines and deep-research configurations. Our findings show that generative search engines and deep research agents frequently produce one-sided, highly confident responses on debate queries and include large fractions of statements unsupported by their own listed sources. Deep-research configurations reduce overconfidence and can attain high citation thoroughness, but they remain highly one-sided on debate queries and still exhibit large fractions of unsupported statements, with citation accuracy ranging from 40--80% across systems.

Alexander Spangher, Kung-Hsiang Huang, Hyundong Cho et al.

As events progress, news articles often update with new information: if we are not cautious, we risk propagating outdated facts. In this work, we hypothesize that linguistic features indicate factual fluidity, and that we can predict which facts in a news article will update using solely the text of a news article (i.e. not external resources like search engines). We test this hypothesis, first, by isolating fact-updates in large news revisions corpora. News articles may update for many reasons (e.g. factual, stylistic, narrative). We introduce the NewsEdits 2.0 taxonomy, an edit-intentions schema that separates fact updates from stylistic and narrative updates in news writing. We annotate over 9,200 pairs of sentence revisions and train high-scoring ensemble models to apply this schema. Then, taking a large dataset of silver-labeled pairs, we show that we can predict when facts will update in older article drafts with high precision. Finally, to demonstrate the usefulness of these findings, we construct a language model question asking (LLM-QA) abstention task. We wish the LLM to abstain from answering questions when information is likely to become outdated. Using our predictions, we show, LLM absention reaches near oracle levels of accuracy.

Kung-Hsiang Huang, Hou Pong Chan, Kathleen McKeown et al.

Considerable advancements have been made to tackle the misrepresentation of information derived from reference articles in the domains of fact-checking and faithful summarization. However, an unaddressed aspect remains - the identification of social media posts that manipulate information within associated news articles. This task presents a significant challenge, primarily due to the prevalence of personal opinions in such posts. We present a novel task, identifying manipulation of news on social media, which aims to detect manipulation in social media posts and identify manipulated or inserted information. To study this task, we have proposed a data collection schema and curated a dataset called ManiTweet, consisting of 3.6K pairs of tweets and corresponding articles. Our analysis demonstrates that this task is highly challenging, with large language models (LLMs) yielding unsatisfactory performance. Additionally, we have developed a simple yet effective basic model that outperforms LLMs significantly on the ManiTweet dataset. Finally, we have conducted an exploratory analysis of human-written tweets, unveiling intriguing connections between manipulation and the domain and factuality of news articles, as well as revealing that manipulated sentences are more likely to encapsulate the main story or consequences of a news outlet.

Kung-Hsiang Huang, Hou Pong Chan, Heng Ji

Faithfully correcting factual errors is critical for maintaining the integrity of textual knowledge bases and preventing hallucinations in sequence-to-sequence models. Drawing on humans' ability to identify and correct factual errors, we present a zero-shot framework that formulates questions about input claims, looks for correct answers in the given evidence, and assesses the faithfulness of each correction based on its consistency with the evidence. Our zero-shot framework outperforms fully-supervised approaches, as demonstrated by experiments on the FEVER and SciFact datasets, where our outputs are shown to be more faithful. More importantly, the decomposability nature of our framework inherently provides interpretability. Additionally, to reveal the most suitable metrics for evaluating factual error corrections, we analyze the correlation between commonly used metrics with human judgments in terms of three different dimensions regarding intelligibility and faithfulness.

Kung-Hsiang Huang, Sam Tang, Nanyun Peng

Document-level entity-based extraction (EE), aiming at extracting entity-centric information such as entity roles and entity relations, is key to automatic knowledge acquisition from text corpora for various domains. Most document-level EE systems build extractive models, which struggle to model long-term dependencies among entities at the document level. To address this issue, we propose a generative framework for two document-level EE tasks: role-filler entity extraction (REE) and relation extraction (RE). We first formulate them as a template generation problem, allowing models to efficiently capture cross-entity dependencies, exploit label semantics, and avoid the exponential computation complexity of identifying N-ary relations. A novel cross-attention guided copy mechanism, TopK Copy, is incorporated into a pre-trained sequence-to-sequence model to enhance the capabilities of identifying key information in the input document. Experiments done on the MUC-4 and SciREX dataset show new state-of-the-art results on REE (+3.26%), binary RE (+4.8%), and 4-ary RE (+2.7%) in F1 score.

Mingyu Derek Ma, Jiao Sun, Mu Yang et al.

We present EventPlus, a temporal event understanding pipeline that integrates various state-of-the-art event understanding components including event trigger and type detection, event argument detection, event duration and temporal relation extraction. Event information, especially event temporal knowledge, is a type of common sense knowledge that helps people understand how stories evolve and provides predictive hints for future events. EventPlus as the first comprehensive temporal event understanding pipeline provides a convenient tool for users to quickly obtain annotations about events and their temporal information for any user-provided document. Furthermore, we show EventPlus can be easily adapted to other domains (e.g., biomedical domain). We make EventPlus publicly available to facilitate event-related information extraction and downstream applications.

Kung-Hsiang Huang, Nanyun Peng

Fully understanding narratives often requires identifying events in the context of whole documents and modeling the event relations. However, document-level event extraction is a challenging task as it requires the extraction of event and entity coreference, and capturing arguments that span across different sentences. Existing works on event extraction usually confine on extracting events from single sentences, which fail to capture the relationships between the event mentions at the scale of a document, as well as the event arguments that appear in a different sentence than the event trigger. In this paper, we propose an end-to-end model leveraging Deep Value Networks (DVN), a structured prediction algorithm, to efficiently capture cross-event dependencies for document-level event extraction. Experimental results show that our approach achieves comparable performance to CRF-based models on ACE05, while enjoys significantly higher computational efficiency.

Kung-Hsiang Huang, Mu Yang, Nanyun Peng

Biomedical event extraction is critical in understanding biomolecular interactions described in scientific corpus. One of the main challenges is to identify nested structured events that are associated with non-indicative trigger words. We propose to incorporate domain knowledge from Unified Medical Language System (UMLS) to a pre-trained language model via Graph Edge-conditioned Attention Networks (GEANet) and hierarchical graph representation. To better recognize the trigger words, each sentence is first grounded to a sentence graph based on a jointly modeled hierarchical knowledge graph from UMLS. The grounded graphs are then propagated by GEANet, a novel graph neural networks for enhanced capabilities in inferring complex events. On BioNLP 2011 GENIA Event Extraction task, our approach achieved 1.41% F1 and 3.19% F1 improvements on all events and complex events, respectively. Ablation studies confirm the importance of GEANet and hierarchical KG.