Amama Mahmood

Amama Mahmood, Bokyung Kim, Honghao Zhao et al.

Sleep diaries are central to behavioral sleep medicine and cognitive behavioral therapy for insomnia, yet daily completion is difficult to sustain, and static forms often provide limited context for interpreting night-to-night sleep variation. We designed an LLM-powered conversational voice diary that delivers clinically grounded morning and evening sleep diary questions through proactive smart-speaker prompts, structured conversational intake, and adaptive follow-up dialogue. We evaluated the system in a four-week between-subjects field study with 30 university students, comparing it with a text-based mobile diary using matched diary items, reporting windows, and reminder intervals. Compared with the text-based diary, the conversational voice diary showed higher adherence and elicited more detailed contextual self-report about routines, stressors, environmental conditions, and other sleep-related factors. Participants also described the voice diary as easier to integrate into daily routines, despite longer perceived completion time. However, voice-based conversational intake produced lower completeness for some structured diary fields, revealing a trade-off between expressive richness and structured precision. These findings show both the promise and the challenge of using LLM-powered conversational voice assistants for longitudinal health self-report.

Shiye Cao, Maia Stiber, Amama Mahmood et al.

The integration of large language models (LLMs) into conversational robots has made human-robot conversations more dynamic. Yet, LLM-powered conversational robots remain prone to errors, e.g., misunderstanding user intent, prematurely interrupting users, or failing to respond altogether. Detecting and addressing these failures is critical for preventing conversational breakdowns, avoiding task disruptions, and sustaining user trust. To tackle this problem, the ERR@HRI 2.0 Challenge provides a multimodal dataset of LLM-powered conversational robot failures during human-robot conversations and encourages researchers to benchmark machine learning models designed to detect robot failures. The dataset includes 16 hours of dyadic human-robot interactions, incorporating facial, speech, and head movement features. Each interaction is annotated with the presence or absence of robot errors from the system perspective, and perceived user intention to correct for a mismatch between robot behavior and user expectation. Participants are invited to form teams and develop machine learning models that detect these failures using multimodal data. Submissions will be evaluated using various performance metrics, including detection accuracy and false positive rate. This challenge represents another key step toward improving failure detection in human-robot interaction through social signal analysis.

Amama Mahmood, Gopika Ajaykumar, Chien-Ming Huang

Artificial Intelligence (AI) is an integral part of our daily technology use and will likely be a critical component of emerging technologies. However, negative user preconceptions may hinder adoption of AI-based decision making. Prior work has highlighted the potential of factors such as transparency and explainability in improving user perceptions of AI. We further contribute to work on improving user perceptions of AI by demonstrating that bringing the user in the loop through mock model training can improve their perceptions of an AI agent's capability and their comfort with the possibility of using technology employing the AI agent.