Xinru Wang

Shuyu Zhang, Yujie Liu, Xinru Wang et al.

Traditional task-oriented dialog systems are unable to evolve from ongoing interactions or adapt to new domains after deployment, that is a critical limitation in real-world dynamic environments. Continual learning approaches depend on episodic retraining with human curated data, failing to achieve autonomy lifelong improvement. While evolutionary computation and LLM driven self improvement offer promising mechanisms for dialog optimization, they lack a unified framework for holistic, iterative strategy refinement. To bridge this gap, we propose DarwinTOD, a lifelong self evolving dialog framework that systematically integrates these two paradigms, enabling continuous strategy optimization from a zero-shot base without task specific fine-tuning. DarwinTOD maintains an Evolvable Strategy Bank and operates through a dual-loop process: online multi-agent dialog execution with peer critique, and offline structured evolutionary operations that refine the strategy bank using accumulated feedback. This closed-loop design enables autonomous continuous improvement without human intervention. Extensive experiments show that DarwinTOD surpasses previous state-of-the-art methods and exhibits continuous performance gains throughout evolution. Our work provides a novel framework for building dialog systems with lifelong self evolution capabilities.

Shuai Ma, Qiaoyi Chen, Xinru Wang et al.

In AI-assisted decision-making, humans often passively review AI's suggestion and decide whether to accept or reject it as a whole. In such a paradigm, humans are found to rarely trigger analytical thinking and face difficulties in communicating the nuances of conflicting opinions to the AI when disagreements occur. To tackle this challenge, we propose Human-AI Deliberation, a novel framework to promote human reflection and discussion on conflicting human-AI opinions in decision-making. Based on theories in human deliberation, this framework engages humans and AI in dimension-level opinion elicitation, deliberative discussion, and decision updates. To empower AI with deliberative capabilities, we designed Deliberative AI, which leverages large language models (LLMs) as a bridge between humans and domain-specific models to enable flexible conversational interactions and faithful information provision. An exploratory evaluation on a graduate admissions task shows that Deliberative AI outperforms conventional explainable AI (XAI) assistants in improving humans' appropriate reliance and task performance. Based on a mixed-methods analysis of participant behavior, perception, user experience, and open-ended feedback, we draw implications for future AI-assisted decision tool design.

Xinru Wang, Mengjie Yu, Hannah Nguyen et al.

Large Language Models (LLMs) have shown remarkable potential in recommending everyday actions as personal AI assistants, while Explainable AI (XAI) techniques are being increasingly utilized to help users understand why a recommendation is given. Personal AI assistants today are often located on ultra-small devices such as smartwatches, which have limited screen space. The verbosity of LLM-generated explanations, however, makes it challenging to deliver glanceable LLM explanations on such ultra-small devices. To address this, we explored 1) spatially structuring an LLM's explanation text using defined contextual components during prompting and 2) presenting temporally adaptive explanations to users based on confidence levels. We conducted a user study to understand how these approaches impacted user experiences when interacting with LLM recommendations and explanations on ultra-small devices. The results showed that structured explanations reduced users' time to action and cognitive load when reading an explanation. Always-on structured explanations increased users' acceptance of AI recommendations. However, users were less satisfied with structured explanations compared to unstructured ones due to their lack of sufficient, readable details. Additionally, adaptively presenting structured explanations was less effective at improving user perceptions of the AI compared to the always-on structured explanations. Together with users' interview feedback, the results led to design implications to be mindful of when personalizing the content and timing of LLM explanations that are displayed on ultra-small devices.