Shabari S Nair

Prateek Jain, Shabari S Nair, Ritesh Goru et al.

Large-scale multi-tenant retrieval systems generate extensive query logs but lack curated relevance labels for effective domain adaptation, resulting in substantial underutilized "dark data". This challenge is compounded by the high cost of model updates, as jointly fine-tuning query and document encoders requires full corpus re-indexing, which is impractical in multi-tenant settings with thousands of isolated indices. We introduce DevRev-Search, a passage retrieval benchmark for technical customer support built via a fully automated pipeline. Candidate generation uses fusion across diverse sparse and dense retrievers, followed by an LLM-as-a-Judge for consistency filtering and relevance labeling. We further propose an Index-Preserving Adaptation strategy that fine-tunes only the query encoder, achieving strong performance gains while keeping document indices fixed. Experiments on DevRev-Search, SciFact, and FiQA-2018 show that Parameter-Efficient Fine-Tuning (PEFT) of the query encoder delivers a remarkable quality-efficiency trade-off, enabling scalable and practical enterprise search adaptation.

Vaibhav Aggarwal, Shabari S Nair, Yash Verma et al.

Recent research on word-level confidence estimation for speech recognition systems has primarily focused on lightweight models known as Confidence Estimation Modules (CEMs), which rely on hand-engineered features derived from Automatic Speech Recognition (ASR) outputs. In contrast, we propose a novel end-to-end approach that leverages the ASR model itself (Whisper) to generate word-level confidence scores. Specifically, we introduce a method in which the Whisper model is fine-tuned to produce scalar confidence scores given an audio input and its corresponding hypothesis transcript. Our experiments demonstrate that the fine-tuned Whisper-tiny model, comparable in size to a strong CEM baseline, achieves similar performance on the in-domain dataset and surpasses the CEM baseline on eight out-of-domain datasets, whereas the fine-tuned Whisper-large model consistently outperforms the CEM baseline by a substantial margin across all datasets.