Torbjørn H. Netland

Julian Senoner, Bernhard Kratzwald, Milan Kuzmanovic et al. · eth-zurich

To meet order fulfillment targets, manufacturers seek to optimize production schedules. Machine learning can support this objective by predicting throughput times on production lines given order specifications. However, this is challenging when manufacturers produce customized products because customization often leads to changes in the probability distribution of operational data -- so-called distributional shifts. Distributional shifts can harm the performance of predictive models when deployed to future customer orders with new specifications. The literature provides limited advice on how such distributional shifts can be addressed in operations management. Here, we propose a data-driven approach based on adversarial learning and job shop scheduling, which allows us to account for distributional shifts in manufacturing settings with high degrees of product customization. We empirically validate our proposed approach using real-world data from a job shop production that supplies large metal components to an oil platform construction yard. Across an extensive series of numerical experiments, we find that our adversarial learning approach outperforms common baselines. Overall, this paper shows how production managers can improve their decision-making under distributional shifts.

Valeria Jannelli, Stefan Schoepf, Matthias Bickel et al.

This paper explores how Large Language Models (LLMs) can automate consensus-seeking in supply chain management (SCM), where frequent decisions on problems such as inventory levels and delivery times require coordination among companies. Traditional SCM relies on human consensus in decision-making to avoid emergent problems like the bullwhip effect. Some routine consensus processes, especially those that are time-intensive and costly, can be automated. Existing solutions for automated coordination have faced challenges due to high entry barriers locking out SMEs, limited capabilities, and limited adaptability in complex scenarios. However, recent advances in Generative AI, particularly LLMs, show promise in overcoming these barriers. LLMs, trained on vast datasets can negotiate, reason, and plan, facilitating near-human-level consensus at scale with minimal entry barriers. In this work, we identify key limitations in existing approaches and propose autonomous LLM agents to address these gaps. We introduce a series of novel, supply chain-specific consensus-seeking frameworks tailored for LLM agents and validate the effectiveness of our approach through a case study in inventory management. To accelerate progress within the SCM community, we open-source our code, providing a foundation for further advancements in LLM-powered autonomous supply chain solutions.