Alexander Mertens

h-index22
2papers
1,865citations

2 Papers

13.4HCJun 26, 2017
Towards Modern Inclusive Factories: A Methodology for the Development of Smart Adaptive Human-Machine Interfaces

Valeria Villani, Lorenzo Sabattini, Julia N. Czerniak et al.

Modern manufacturing systems typically require high degrees of flexibility, in terms of ability to customize the production lines to the constantly changing market requests. For this purpose, manufacturing systems are required to be able to cope with changes in the types of products, and in the size of the production batches. As a consequence, the human-machine interfaces (HMIs) are typically very complex, and include a wide range of possible operational modes and commands. This generally implies an unsustainable cognitive workload for the human operators, in addition to a non-negligible training effort. To overcome this issue, in this paper we present a methodology for the design of adaptive human-centred HMIs for industrial machines and robots. The proposed approach relies on three pillars: measurement of user's capabilities, adaptation of the information presented in the HMI, and training of the user. The results expected from the application of the proposed methodology are investigated in terms of increased customization and productivity of manufacturing processes, and wider acceptance of automation technologies. The proposed approach has been devised in the framework of the European project INCLUSIVE.

5.7HCJun 26, 2017
Methodological Approach for the Design of a Complex Inclusive Human-Machine System

Lorenzo Sabattini, Valeria Villani, Julia N. Czerniak et al.

Modern industrial automatic machines and robotic cells are equipped with highly complex human-machine interfaces (HMIs) that often prevent human operators from an effective use of the automatic systems. In particular, this applies to vulnerable users, such as those with low experience or education level, the elderly and the disabled. To tackle this issue, it becomes necessary to design user-oriented HMIs, which adapt to the capabilities and skills of users, thus compensating their limitations and taking full advantage of their knowledge. In this paper, we propose a methodological approach to the design of complex adaptive human-machine systems that might be inclusive of all users, in particular the vulnerable ones. The proposed approach takes into account both the technical requirements and the requirements for ethical, legal and social implications (ELSI) for the design of automatic systems. The technical requirements derive from a thorough analysis of three use cases taken from the European project INCLUSIVE. To achieve the ELSI requirements, the MEESTAR approach is combined with the specific legal issues for occupational systems and requirements of the target users.