Wen-Yun Yang

Chenyu Zhao, Yunjiang Jiang, Yiming Qiu et al.

Retrieval augmentation, which enhances downstream models by a knowledge retriever and an external corpus instead of by merely increasing the number of model parameters, has been successfully applied to many natural language processing (NLP) tasks such as text classification, question answering and so on. However, existing methods that separately or asynchronously train the retriever and downstream model mainly due to the non-differentiability between the two parts, usually lead to degraded performance compared to end-to-end joint training. In this paper, we propose Differentiable Retrieval Augmentation via Generative lANguage modeling(Dragan), to address this problem by a novel differentiable reformulation. We demonstrate the effectiveness of our proposed method on a challenging NLP task in e-commerce search, namely query intent classification. Both the experimental results and ablation study show that the proposed method significantly and reasonably improves the state-of-the-art baselines on both offline evaluation and online A/B test.

Yunjiang Jiang, Han Zhang, Yiming Qiu et al.

Product quantization (PQ) coupled with a space rotation, is widely used in modern approximate nearest neighbor (ANN) search systems to significantly compress the disk storage for embeddings and speed up the inner product computation. Existing rotation learning methods, however, minimize quantization distortion for fixed embeddings, which are not applicable to an end-to-end training scenario where embeddings are updated constantly. In this paper, based on geometric intuitions from Lie group theory, in particular the special orthogonal group $SO(n)$, we propose a family of block Givens coordinate descent algorithms to learn rotation matrix that are provably convergent on any convex objectives. Compared to the state-of-the-art SVD method, the Givens algorithms are much more parallelizable, reducing runtime by orders of magnitude on modern GPUs, and converge more stably according to experimental studies. They further improve upon vanilla product quantization significantly in an end-to-end training scenario.

Han Zhang, Hongwei Shen, Yiming Qiu et al.

Embedding index that enables fast approximate nearest neighbor(ANN) search, serves as an indispensable component for state-of-the-art deep retrieval systems. Traditional approaches, often separating the two steps of embedding learning and index building, incur additional indexing time and decayed retrieval accuracy. In this paper, we propose a novel method called Poeem, which stands for product quantization based embedding index jointly trained with deep retrieval model, to unify the two separate steps within an end-to-end training, by utilizing a few techniques including the gradient straight-through estimator, warm start strategy, optimal space decomposition and Givens rotation. Extensive experimental results show that the proposed method not only improves retrieval accuracy significantly but also reduces the indexing time to almost none. We have open sourced our approach for the sake of comparison and reproducibility.

Han Zhang, Yunjiang Jiang, Mingming Li et al.

Embedding-based retrieval aims to learn a shared semantic representation space for both queries and items, enabling efficient and effective item retrieval through approximate nearest neighbor (ANN) algorithms. In current industrial practice, retrieval systems typically retrieve a fixed number of items for each query. However, this fixed-size retrieval often results in insufficient recall for head queries and low precision for tail queries. This limitation largely stems from the dominance of frequentist approaches in loss function design, which fail to address this challenge in industry. In this paper, we propose a novel \textbf{p}robabilistic \textbf{E}mbedding-\textbf{B}ased \textbf{R}etrieval (\textbf{pEBR}) framework. Our method models the item distribution conditioned on each query, enabling the use of a dynamic cosine similarity threshold derived from the cumulative distribution function (CDF) of the probabilistic model. Experimental results demonstrate that pEBR significantly improves both retrieval precision and recall. Furthermore, ablation studies reveal that the probabilistic formulation effectively captures the inherent differences between head-to-tail queries.

Zhimin Chen, Chenyu Zhao, Ka Chun Mo et al.

Modern large-scale recommendation systems rely heavily on user interaction history sequences to enhance the model performance. The advent of large language models and sequential modeling techniques, particularly transformer-like architectures, has led to significant advancements recently (e.g., HSTU, SIM, and TWIN models). While scaling to ultra-long user histories (10k to 100k items) generally improves model performance, it also creates significant challenges on latency, queries per second (QPS) and GPU cost in industry-scale recommendation systems. Existing models do not adequately address these industrial scalability issues. In this paper, we propose a novel two-stage modeling framework, namely VIrtual Sequential Target Attention (VISTA), which decomposes traditional target attention from a candidate item to user history items into two distinct stages: (1) user history summarization into a few hundred tokens; followed by (2) candidate item attention to those tokens. These summarization token embeddings are then cached in storage system and then utilized as sequence features for downstream model training and inference. This novel design for scalability enables VISTA to scale to lifelong user histories (up to one million items) while keeping downstream training and inference costs fixed, which is essential in industry. Our approach achieves significant improvements in offline and online metrics and has been successfully deployed on an industry leading recommendation platform serving billions of users.

Xinlin Xia, Shang Wang, Han Zhang et al.

Graph convolution networks (GCN), which recently becomes new state-of-the-art method for graph node classification, recommendation and other applications, has not been successfully applied to industrial-scale search engine yet. In this proposal, we introduce our approach, namely SearchGCN, for embedding-based candidate retrieval in one of the largest e-commerce search engine in the world. Empirical studies demonstrate that SearchGCN learns better embedding representations than existing methods, especially for long tail queries and items. Thus, SearchGCN has been deployed into JD.com's search production since July 2020.

Yunjiang Jiang, Yue Shang, Rui Li et al.

Result relevance scoring is critical to e-commerce search user experience. Traditional information retrieval methods focus on keyword matching and hand-crafted or counting-based numeric features, with limited understanding of item semantic relevance. We describe a highly-scalable feed-forward neural model to provide relevance score for (query, item) pairs, using only user query and item title as features, and both user click feedback as well as limited human ratings as labels. Several general enhancements were applied to further optimize eval/test metrics, including Siamese pairwise architecture, random batch negative co-training, and point-wise fine-tuning. We found significant improvement over GBDT baseline as well as several off-the-shelf deep-learning baselines on an independently constructed ratings dataset. The GBDT model relies on 10 times more features. We also present metrics for select subset combinations of techniques mentioned above.

Yiming Qiu, Kang Zhang, Han Zhang et al.

Nowadays e-commerce search has become an integral part of many people's shopping routines. One critical challenge in today's e-commerce search is the semantic matching problem where the relevant items may not contain the exact terms in the user query. In this paper, we propose a novel deep neural network based approach to query rewriting, in order to tackle this problem. Specifically, we formulate query rewriting into a cyclic machine translation problem to leverage abundant click log data. Then we introduce a novel cyclic consistent training algorithm in conjunction with state-of-the-art machine translation models to achieve the optimal performance in terms of query rewriting accuracy. In order to make it practical in industrial scenarios, we optimize the syntax tree construction to reduce computational cost and online serving latency. Offline experiments show that the proposed method is able to rewrite hard user queries into more standard queries that are more appropriate for the inverted index to retrieve. Comparing with human curated rule-based method, the proposed model significantly improves query rewriting diversity while maintaining good relevancy. Online A/B experiments show that it improves core e-commerce business metrics significantly. Since the summer of 2020, the proposed model has been launched into our search engine production, serving hundreds of millions of users.

Yunjiang Jiang, Yue Shang, Hongwei Shen et al.

The quality of non-default ranking on e-commerce platforms, such as based on ascending item price or descending historical sales volume, often suffers from acute relevance problems, since the irrelevant items are much easier to be exposed at the top of the ranking results. In this work, we propose a two-stage ranking scheme, which first recalls wide range of candidate items through refined query/title keyword matching, and then classifies the recalled items using BERT-Large fine-tuned on human label data. We also implemented parallel prediction on multiple GPU hosts and a C++ tokenization custom op of Tensorflow. In this data challenge, our model won the 1st place in the supervised phase (based on overall F1 score) and 2nd place in the final phase (based on average per query F1 score).

Han Zhang, Songlin Wang, Kang Zhang et al.

Nowadays e-commerce search has become an integral part of many people's shopping routines. Two critical challenges stay in today's e-commerce search: how to retrieve items that are semantically relevant but not exact matching to query terms, and how to retrieve items that are more personalized to different users for the same search query. In this paper, we present a novel approach called DPSR, which stands for Deep Personalized and Semantic Retrieval, to tackle this problem. Explicitly, we share our design decisions on how to architect a retrieval system so as to serve industry-scale traffic efficiently and how to train a model so as to learn query and item semantics accurately. Based on offline evaluations and online A/B test with live traffics, we show that DPSR model outperforms existing models, and DPSR system can retrieve more personalized and semantically relevant items to significantly improve users' search experience by +1.29% conversion rate, especially for long tail queries by +10.03%. As a result, our DPSR system has been successfully deployed into JD.com's search production since 2019.