Danaë Metaxa

HC
h-index16
7papers
71citations
Novelty33%
AI Score46

7 Papers

3.4CLSep 9, 2024
Identity-related Speech Suppression in Generative AI Content Moderation

Grace Proebsting, Oghenefejiro Isaacs Anigboro, Charlie M. Crawford et al.

Automated content moderation has long been used to help identify and filter undesired user-generated content online. But such systems have a history of incorrectly flagging content by and about marginalized identities for removal. Generative AI systems now use such filters to keep undesired generated content from being created by or shown to users. While a lot of focus has been given to making sure such systems do not produce undesired outcomes, considerably less attention has been paid to making sure appropriate text can be generated. From classrooms to Hollywood, as generative AI is increasingly used for creative or expressive text generation, whose stories will these technologies allow to be told, and whose will they suppress? In this paper, we define and introduce measures of speech suppression, focusing on speech related to different identity groups incorrectly filtered by a range of content moderation APIs. Using both short-form, user-generated datasets traditional in content moderation and longer generative AI-focused data, including two datasets we introduce in this work, we create a benchmark for measurement of speech suppression for nine identity groups. Across one traditional and four generative AI-focused automated content moderation services tested, we find that identity-related speech is more likely to be incorrectly suppressed than other speech. We find that reasons for incorrect flagging behavior vary by identity based on stereotypes and text associations, with, e.g., disability-related content more likely to be flagged for self-harm or health-related reasons while non-Christian content is more likely to be flagged as violent or hateful. As generative AI systems are increasingly used for creative work, we urge further attention to how this may impact the creation of identity-related content.

7.2HCMar 27
"You Can Actually Do Something'': Shifts in High School Computer Science Teachers' Conceptions of AI/ML Systems and Algorithmic Justice

Daniel J. Noh, Deborah A. Fields, Yasmin B. Kafai et al.

The recent proliferation of artificial intelligence and machine learning (AI/ML) systems highlights the need for all people to develop effective competencies to interact with and examine AI/ML systems. We study shifts in five experienced high school CS teachers' understanding of AI/ML systems after one year of participatory design, where they co-developed lessons on AI auditing, a systematic method to query AI/ML systems. Drawing on individual and group interviews, we found that teachers' perspectives became more situated, grounding their understanding in everyday contexts; more critical, reflecting growing awareness of harms; and more agentic, highlighting possibilities for action. Further, across all three perspectives, teachers consistently framed algorithmic justice through their role as educators, situating their concerns within their school communities. In the discussion, we consider the ways teachers' perspectives shifted, how AI auditing can shape these shifts, and the implications of these findings on AI literacy for both teachers and students.

7.7HCMar 26
Building to Understand: Examining Teens' Technical and Socio-Ethical Pieces of Understandings in the Construction of Small Generative Language Models

Luis Morales-Navarro, Daniel J. Noh, Lucianne Servat et al.

The rising adoption of generative AI/ML technologies increases the need to support teens in developing AI/ML literacies. Child-computer interaction research argues that construction activities can support young people in understanding these systems and their implications. Recent exploratory studies demonstrate the feasibility of engaging teens in the construction of very small generative language models (LMs). However, it is unclear how constructing such models may foster the development of teens' understanding of these systems from technical and socio-ethical perspectives. We conducted a week-long participatory design workshop in which sixteen teenagers constructed very small LMs to generate recipes, screenplays, and songs. Using thematic analysis, we identified technical and socio-ethical pieces of understandings that teens exhibited while designing generative LMs. This paper contributes (a) evidence of the kinds of pieces of understandings that teens have when constructing LMs and (b) a theory-backed framing to study novices' understandings of AI/ML systems.

7.0HCApr 24
Understanding teens' self-beliefs when learning to construct and deconstruct AI/ML systems: Developing a survey instrument

Luis Morales-Navarro, Deborah Fields, Michael T. Giang et al.

Despite growing calls to foster AI literacy, there are few available survey instruments designed for children and youth that study computational empowerment alongside construction and deconstruction activities. In such activities, learners' beliefs about their abilities and attributes can impact their engagement. In this paper, we introduce and validate a survey instrument with constructs related to construction (creative expression and problem-solving self-beliefs) and deconstruction (auditing self-efficacy and fascination with auditing), along with more general self-beliefs related to design justice and the value of learning about AI/ML. We administered the instrument to 124 teenagers and assessed the six-factor structure of the instrument using confirmatory factor analysis. In addition to confirming the structure, we found that design justice beliefs strongly correlated with problem-solving, auditing self-efficacy, and creative expression.

15.5CYMay 7, 2024
The Silicon Ceiling: Auditing GPT's Race and Gender Biases in Hiring

Lena Armstrong, Abbey Liu, Stephen MacNeil et al.

Large language models (LLMs) are increasingly being introduced in workplace settings, with the goals of improving efficiency and fairness. However, concerns have arisen regarding these models' potential to reflect or exacerbate social biases and stereotypes. This study explores the potential impact of LLMs on hiring practices. To do so, we conduct an AI audit of race and gender biases in one commonly-used LLM, OpenAI's GPT-3.5, taking inspiration from the history of traditional offline resume audits. We conduct two studies using names with varied race and gender connotations: resume assessment (Study 1) and resume generation (Study 2). In Study 1, we ask GPT to score resumes with 32 different names (4 names for each combination of the 2 gender and 4 racial groups) and two anonymous options across 10 occupations and 3 evaluation tasks (overall rating, willingness to interview, and hireability). We find that the model reflects some biases based on stereotypes. In Study 2, we prompt GPT to create resumes (10 for each name) for fictitious job candidates. When generating resumes, GPT reveals underlying biases; women's resumes had occupations with less experience, while Asian and Hispanic resumes had immigrant markers, such as non-native English and non-U.S. education and work experiences. Our findings contribute to a growing body of literature on LLM biases, particularly in workplace contexts.

8.3HCDec 9, 2024
Learning About Algorithm Auditing in Five Steps: Scaffolding How High School Youth Can Systematically and Critically Evaluate Machine Learning Applications

Luis Morales-Navarro, Yasmin B. Kafai, Lauren Vogelstein et al.

While there is widespread interest in supporting young people to critically evaluate machine learning-powered systems, there is little research on how we can support them in inquiring about how these systems work and what their limitations and implications may be. Outside of K-12 education, an effective strategy in evaluating black-boxed systems is algorithm auditing-a method for understanding algorithmic systems' opaque inner workings and external impacts from the outside in. In this paper, we review how expert researchers conduct algorithm audits and how end users engage in auditing practices to propose five steps that, when incorporated into learning activities, can support young people in auditing algorithms. We present a case study of a team of teenagers engaging with each step during an out-of-school workshop in which they audited peer-designed generative AI TikTok filters. We discuss the kind of scaffolds we provided to support youth in algorithm auditing and directions and challenges for integrating algorithm auditing into classroom activities. This paper contributes: (a) a conceptualization of five steps to scaffold algorithm auditing learning activities, and (b) examples of how youth engaged with each step during our pilot study.

4.9CLSep 24, 2025
Longitudinal Monitoring of LLM Content Moderation of Social Issues

Yunlang Dai, Emma Lurie, Danaé Metaxa et al.

Large language models' (LLMs') outputs are shaped by opaque and frequently-changing company content moderation policies and practices. LLM moderation often takes the form of refusal; models' refusal to produce text about certain topics both reflects company policy and subtly shapes public discourse. We introduce AI Watchman, a longitudinal auditing system to publicly measure and track LLM refusals over time, to provide transparency into an important and black-box aspect of LLMs. Using a dataset of over 400 social issues, we audit Open AI's moderation endpoint, GPT-4.1, and GPT-5, and DeepSeek (both in English and Chinese). We find evidence that changes in company policies, even those not publicly announced, can be detected by AI Watchman, and identify company- and model-specific differences in content moderation. We also qualitatively analyze and categorize different forms of refusal. This work contributes evidence for the value of longitudinal auditing of LLMs, and AI Watchman, one system for doing so.