Zahra Kolagar

Zahra Kolagar, Anna Katharina Leschanowsky, Birgit Popp

Privacy policies play a vital role in safeguarding user privacy as legal jurisdictions worldwide emphasize the need for transparent data processing. While the suitability of privacy policies to enhance transparency has been critically discussed, employing conversational AI systems presents unique challenges in informing users effectively. In this position paper, we propose a dynamic workflow for transforming privacy policies into privacy question-and-answer (Q&A) pairs to make privacy policies easily accessible through conversational AI. Thereby, we facilitate interdisciplinary collaboration among legal experts and conversation designers, while also considering the utilization of large language models' generative capabilities and addressing associated challenges. Our proposed workflow underscores continuous improvement and monitoring throughout the construction of privacy Q&As, advocating for comprehensive review and refinement through an experts-in-the-loop approach.

Kosar Haghani, Zahra Kolagar, Mohammed Atiquzzaman

The delivery of traditional substance education has remained problematic due to challenges in scalability, personalization, and the currency of information in a rapidly evolving substance use landscape. While artificial intelligence (AI) offers a promising frontier for enhancing educational delivery, its application in providing real-time, authoritative substance use education remains largely underexplored. We built an agentic-based AI web application that combined Drug Enforcement Administration records with peer-reviewed literature in real-time to provide transparent context-sensitive substance use education. The system uses retrieval-augmented generation with a carefully filtered corpus of 102 documents and dynamic PubMed queries. Document storage was semantically chunked and placed in a vector representation in order to be easily retrieved. We conducted an expert evaluation study in which a panel of five subject matter experts generated 30 domain-specific questions, and two independent raters assessed 90 system interactions (30 primary questions plus two contextual follow-ups each) using a five-point Likert scale across four criteria: factual accuracy, citation quality, contextual coherence, and regulatory appropriateness. Mean ratings ranged from 4.18 to 4.35 across the four criteria (overall category range: 4.05-4.52), with substantial inter-rater agreement (Cohen's kappa = 0.78). These findings suggest that agentic AI architectures integrating authoritative regulatory sources with real-time scientific literature represent a promising direction for scalable, accurate, and verifiable health education delivery, warranting further evaluation through longitudinal user studies.

Anna Leschanowsky, Zahra Kolagar, Erion Çano et al.

The transparency principle of the General Data Protection Regulation (GDPR) requires data processing information to be clear, precise, and accessible. While language models show promise in this context, their probabilistic nature complicates truthfulness and comprehensibility. This paper examines state-of-the-art Retrieval Augmented Generation (RAG) systems enhanced with alignment techniques to fulfill GDPR obligations. We evaluate RAG systems incorporating an alignment module like Rewindable Auto-regressive Inference (RAIN) and our proposed multidimensional extension, MultiRAIN, using a Privacy Q&A dataset. Responses are optimized for preciseness and comprehensibility and are assessed through 21 metrics, including deterministic and large language model-based evaluations. Our results show that RAG systems with an alignment module outperform baseline RAG systems on most metrics, though none fully match human answers. Principal component analysis of the results reveals complex interactions between metrics, highlighting the need to refine metrics. This study provides a foundation for integrating advanced natural language processing systems into legal compliance frameworks.