Ankur Gandhe

Yu Yu, Chao-Han Huck Yang, Jari Kolehmainen et al.

We propose a neural language modeling system based on low-rank adaptation (LoRA) for speech recognition output rescoring. Although pretrained language models (LMs) like BERT have shown superior performance in second-pass rescoring, the high computational cost of scaling up the pretraining stage and adapting the pretrained models to specific domains limit their practical use in rescoring. Here we present a method based on low-rank decomposition to train a rescoring BERT model and adapt it to new domains using only a fraction (0.08%) of the pretrained parameters. These inserted matrices are optimized through a discriminative training objective along with a correlation-based regularization loss. The proposed low-rank adaptation Rescore-BERT (LoRB) architecture is evaluated on LibriSpeech and internal datasets with decreased training times by factors between 5.4 and 3.6.

Denis Filimonov, Prabhat Pandey, Ariya Rastrow et al.

In interactive automatic speech recognition (ASR) systems, low-latency requirements limit the amount of search space that can be explored during decoding, particularly in end-to-end neural ASR. In this paper, we present a novel streaming ASR architecture that outputs a confusion network while maintaining limited latency, as needed for interactive applications. We show that 1-best results of our model are on par with a comparable RNN-T system, while the richer hypothesis set allows second-pass rescoring to achieve 10-20\% lower word error rate on the LibriSpeech task. We also show that our model outperforms a strong RNN-T baseline on a far-field voice assistant task.

Jari Kolehmainen, Yile Gu, Aditya Gourav et al.

Recognition of personalized content remains a challenge in end-to-end speech recognition. We explore three novel approaches that use personalized content in a neural rescoring step to improve recognition: gazetteers, prompting, and a cross-attention based encoder-decoder model. We use internal de-identified en-US data from interactions with a virtual voice assistant supplemented with personalized named entities to compare these approaches. On a test set with personalized named entities, we show that each of these approaches improves word error rate by over 10%, against a neural rescoring baseline. We also show that on this test set, natural language prompts can improve word error rate by 7% without any training and with a marginal loss in generalization. Overall, gazetteers were found to perform the best with a 10% improvement in word error rate (WER), while also improving WER on a general test set by 1%.

Bolaji Yusuf, Aditya Gourav, Ankur Gandhe et al.

End-to-end speech recognition models are improved by incorporating external text sources, typically by fusion with an external language model. Such language models have to be retrained whenever the corpus of interest changes. Furthermore, since they store the entire corpus in their parameters, rare words can be challenging to recall. In this work, we propose augmenting a transducer-based ASR model with a retrieval language model, which directly retrieves from an external text corpus plausible completions for a partial ASR hypothesis. These completions are then integrated into subsequent predictions by an adapter, which is trained once, so that the corpus of interest can be switched without incurring the computational overhead of retraining. Our experiments show that the proposed model significantly improves the performance of a transducer baseline on a pair of question-answering datasets. Further, it outperforms shallow fusion on recognition of named entities by about 7 relative; when the two are combined, the relative improvement increases to 13%.

Prashanth Gurunath Shivakumar, Jari Kolehmainen, Aditya Gourav et al.

Large language models (LLM) have demonstrated the ability to understand human language by leveraging large amount of text data. Automatic speech recognition (ASR) systems are often limited by available transcribed speech data and benefit from a second pass rescoring using LLM. Recently multi-modal large language models, particularly speech and text foundational models have demonstrated strong spoken language understanding. Speech-Text foundational models leverage large amounts of unlabelled and labelled data both in speech and text modalities to model human language. In this work, we propose novel techniques to use multi-modal LLM for ASR rescoring. We also explore discriminative training to further improve the foundational model rescoring performance. We demonstrate cross-modal knowledge transfer in speech-text LLM can benefit rescoring. Our experiments demonstrate up-to 20% relative improvements over Whisper large ASR and up-to 15% relative improvements over text-only LLM.

Guan-Ting Lin, Prashanth Gurunath Shivakumar, Aditya Gourav et al.

While textless Spoken Language Models (SLMs) have shown potential in end-to-end speech-to-speech modeling, they still lag behind text-based Large Language Models (LLMs) in terms of semantic coherence and relevance. This work introduces the Align-SLM framework, which leverages preference optimization inspired by Reinforcement Learning with AI Feedback (RLAIF) to enhance the semantic understanding of SLMs. Our approach generates multiple speech continuations from a given prompt and uses semantic metrics to create preference data for Direct Preference Optimization (DPO). We evaluate the framework using ZeroSpeech 2021 benchmarks for lexical and syntactic modeling, the spoken version of the StoryCloze dataset for semantic coherence, and other speech generation metrics, including the GPT4-o score and human evaluation. Experimental results show that our method achieves state-of-the-art performance for SLMs on most benchmarks, highlighting the importance of preference optimization to improve the semantics of SLMs.

Kevin Everson, Yile Gu, Huck Yang et al.

In the realm of spoken language understanding (SLU), numerous natural language understanding (NLU) methodologies have been adapted by supplying large language models (LLMs) with transcribed speech instead of conventional written text. In real-world scenarios, prior to input into an LLM, an automated speech recognition (ASR) system generates an output transcript hypothesis, where inherent errors can degrade subsequent SLU tasks. Here we introduce a method that utilizes the ASR system's lattice output instead of relying solely on the top hypothesis, aiming to encapsulate speech ambiguities and enhance SLU outcomes. Our in-context learning experiments, covering spoken question answering and intent classification, underline the LLM's resilience to noisy speech transcripts with the help of word confusion networks from lattices, bridging the SLU performance gap between using the top ASR hypothesis and an oracle upper bound. Additionally, we delve into the LLM's robustness to varying ASR performance conditions and scrutinize the aspects of in-context learning which prove the most influential.

Jiajun Fan, Roger Ren, Jingyuan Li et al.

The role of reasoning in Audio Large Language Models remains widely underexplored, as introducing a reasoning process often degrades rather than improves performance during inference, a phenomenon we term test-time inverse scaling, where longer reasoning chains yield progressively worse results. We demonstrate that this stems not from fundamental limitations of reasoning itself, but from inadequate training: models without proper guidance for the reasoning process produce hallucinatory, inconsistent reasoning that accumulates errors over longer chains. To address these challenges, we introduce CESAR (Consistent, Effective, and Scalable Audio Reasoners), shifting from outcome verification to rewarding the reasoning process. Our online reinforcement learning framework employs Group Relative Policy Optimization with a multi-faceted reward suite that incentivizes not only correctness and format but also consistency, structured analytical patterns, causal reasoning, domain-knowledge integration, and calibrated reasoning depth. CESAR resolves test-time inverse scaling, transforming reasoning from detriments into gains while revealing model-specific ``reasoning sweet spots", where performance peaks during test-time scaling. We achieve state-of-the-art results on MMAU Test-mini, substantially outperforming Gemini 2.5 Pro and GPT-4o Audio, and near-human-level performance on MMSU reasoning tasks. Through AI-as-judge evaluations and qualitative comparisons, we provide both quantitative and qualitative validation of our improved reasoning quality. Importantly, enhanced reasoning creates synergistic effects, simultaneously improving multimodal reasoning and perception capabilities. Overall, CESAR establishes a principled method for developing robust and scalable reasoning in Audio LLMs.

Jari Kolehmainen, Aditya Gourav, Prashanth Gurunath Shivakumar et al.

Retrieval is a widely adopted approach for improving language models leveraging external information. As the field moves towards multi-modal large language models, it is important to extend the pure text based methods to incorporate other modalities in retrieval as well for applications across the wide spectrum of machine learning tasks and data types. In this work, we propose multi-modal retrieval with two approaches: kNN-LM and cross-attention techniques. We demonstrate the effectiveness of our retrieval approaches empirically by applying them to automatic speech recognition tasks with access to external information. Under this setting, we show that speech-based multi-modal retrieval outperforms text based retrieval, and yields up to 50 % improvement in word error rate over the multi-modal language model baseline. Furthermore, we achieve state-of-the-art recognition results on the Spoken-Squad question answering dataset.

Yu Yu, Chao-Han Huck Yang, Tuan Dinh et al.

The use of low-rank adaptation (LoRA) with frozen pretrained language models (PLMs) has become increasing popular as a mainstream, resource-efficient modeling approach for memory-constrained hardware. In this study, we first explore how to enhance model performance by introducing various LoRA training strategies, achieving relative word error rate reductions of 3.50\% on the public Librispeech dataset and of 3.67\% on an internal dataset in the messaging domain. To further characterize the stability of LoRA-based second-pass speech recognition models, we examine robustness against input perturbations. These perturbations are rooted in homophone replacements and a novel metric called N-best Perturbation-based Rescoring Robustness (NPRR), both designed to measure the relative degradation in the performance of rescoring models. Our experimental results indicate that while advanced variants of LoRA, such as dynamic rank-allocated LoRA, lead to performance degradation in $1$-best perturbation, they alleviate the degradation in $N$-best perturbation. This finding is in comparison to fully-tuned models and vanilla LoRA tuning baselines, suggesting that a comprehensive selection is needed when using LoRA-based adaptation for compute-cost savings and robust language modeling.

Guan-Ting Lin, Prashanth Gurunath Shivakumar, Ankur Gandhe et al.

Large Language Models (LLMs) have demonstrated superior abilities in tasks such as chatting, reasoning, and question-answering. However, standard LLMs may ignore crucial paralinguistic information, such as sentiment, emotion, and speaking style, which are essential for achieving natural, human-like spoken conversation, especially when such information is conveyed by acoustic cues. We therefore propose Paralinguistics-enhanced Generative Pretrained Transformer (ParalinGPT), an LLM that utilizes text and speech modalities to better model the linguistic content and paralinguistic attributes of spoken dialogue. The model takes the conversational context of text, speech embeddings, and paralinguistic attributes as input prompts within a serialized multitasking multimodal framework. Specifically, our framework serializes tasks in the order of current paralinguistic attribute prediction, response paralinguistic attribute prediction, and response text generation with autoregressive conditioning. We utilize the Switchboard-1 corpus, including its sentiment labels as the paralinguistic attribute, as our spoken dialogue dataset. Experimental results indicate the proposed serialized multitasking method outperforms typical sequence classification techniques on current and response sentiment classification. Furthermore, leveraging conversational context and speech embeddings significantly improves both response text generation and sentiment prediction. Our proposed framework achieves relative improvements of 6.7%, 12.0%, and 3.5% in current sentiment accuracy, response sentiment accuracy, and response text BLEU score, respectively.

Xuandi Fu, Kanthashree Mysore Sathyendra, Ankur Gandhe et al.

Attention-based contextual biasing approaches have shown significant improvements in the recognition of generic and/or personal rare-words in End-to-End Automatic Speech Recognition (E2E ASR) systems like neural transducers. These approaches employ cross-attention to bias the model towards specific contextual entities injected as bias-phrases to the model. Prior approaches typically relied on subword encoders for encoding the bias phrases. However, subword tokenizations are coarse and fail to capture granular pronunciation information which is crucial for biasing based on acoustic similarity. In this work, we propose to use lightweight character representations to encode fine-grained pronunciation features to improve contextual biasing guided by acoustic similarity between the audio and the contextual entities (termed acoustic biasing). We further integrate pretrained neural language model (NLM) based encoders to encode the utterance's semantic context along with contextual entities to perform biasing informed by the utterance's semantic context (termed semantic biasing). Experiments using a Conformer Transducer model on the Librispeech dataset show a 4.62% - 9.26% relative WER improvement on different biasing list sizes over the baseline contextual model when incorporating our proposed acoustic and semantic biasing approach. On a large-scale in-house dataset, we observe 7.91% relative WER improvement compared to our baseline model. On tail utterances, the improvements are even more pronounced with 36.80% and 23.40% relative WER improvements on Librispeech rare words and an in-house testset respectively.

Bolaji Yusuf, Ankur Gandhe, Alex Sokolov

Improving end-to-end speech recognition by incorporating external text data has been a longstanding research topic. There has been a recent focus on training E2E ASR models that get the performance benefits of external text data without incurring the extra cost of evaluating an external language model at inference time. In this work, we propose training ASR model jointly with a set of text-to-text auxiliary tasks with which it shares a decoder and parts of the encoder. When we jointly train ASR and masked language model with the 960-hour Librispeech and Opensubtitles data respectively, we observe WER reductions of 16% and 20% on test-other and test-clean respectively over an ASR-only baseline without any extra cost at inference time, and reductions of 6% and 8% compared to a stronger MUTE-L baseline which trains the decoder with the same text data as our model. We achieve further improvements when we train masked language model on Librispeech data or when we use machine translation as the auxiliary task, without significantly sacrificing performance on the task itself.

Liyan Xu, Yile Gu, Jari Kolehmainen et al.

Second-pass rescoring is an important component in automatic speech recognition (ASR) systems that is used to improve the outputs from a first-pass decoder by implementing a lattice rescoring or $n$-best re-ranking. While pretraining with a masked language model (MLM) objective has received great success in various natural language understanding (NLU) tasks, it has not gained traction as a rescoring model for ASR. Specifically, training a bidirectional model like BERT on a discriminative objective such as minimum WER (MWER) has not been explored. Here we show how to train a BERT-based rescoring model with MWER loss, to incorporate the improvements of a discriminative loss into fine-tuning of deep bidirectional pretrained models for ASR. Specifically, we propose a fusion strategy that incorporates the MLM into the discriminative training process to effectively distill knowledge from a pretrained model. We further propose an alternative discriminative loss. This approach, which we call RescoreBERT, reduces WER by 6.6%/3.4% relative on the LibriSpeech clean/other test sets over a BERT baseline without discriminative objective. We also evaluate our method on an internal dataset from a conversational agent and find that it reduces both latency and WER (by 3 to 8% relative) over an LSTM rescoring model.

Chhavi Choudhury, Ankur Gandhe, Xiaohan Ding et al.

End-to-end (E2E) automatic speech recognition models like Recurrent Neural Networks Transducer (RNN-T) are becoming a popular choice for streaming ASR applications like voice assistants. While E2E models are very effective at learning representation of the training data they are trained on, their accuracy on unseen domains remains a challenging problem. Additionally, these models require paired audio and text training data, are computationally expensive and are difficult to adapt towards the fast evolving nature of conversational speech. In this work, we explore a contextual biasing approach using likelihood-ratio that leverages text data sources to adapt RNN-T model to new domains and entities. We show that this method is effective in improving rare words recognition, and results in a relative improvement of 10% in 1-best word error rate (WER) and 10% in n-best Oracle WER (n=8) on multiple out-of-domain datasets without any degradation on a general dataset. We also show that complementing the contextual biasing adaptation with adaptation of a second-pass rescoring model gives additive WER improvements.

Saket Dingliwal, Ashish Shenoy, Sravan Bodapati et al.

Automatic Speech Recognition (ASR) systems have found their use in numerous industrial applications in very diverse domains creating a need to adapt to new domains with small memory and deployment overhead. In this work, we introduce domain-prompts, a methodology that involves training a small number of domain embedding parameters to prime a Transformer-based Language Model (LM) to a particular domain. Using this domain-adapted LM for rescoring ASR hypotheses can achieve 7-13% WER reduction for a new domain with just 1000 unlabeled textual domain-specific sentences. This improvement is comparable or even better than fully fine-tuned models even though just 0.02% of the parameters of the base LM are updated. Additionally, our method is deployment-friendly as the learnt domain embeddings are prefixed to the input to the model rather than changing the base model architecture. Therefore, our method is an ideal choice for on-the-fly adaptation of LMs used in ASR systems to progressively scale it to new domains.

Prabhat Pandey, Sergio Duarte Torres, Ali Orkan Bayer et al.

Lattices form a compact representation of multiple hypotheses generated from an automatic speech recognition system and have been shown to improve performance of downstream tasks like spoken language understanding and speech translation, compared to using one-best hypothesis. In this work, we look into the effectiveness of lattice cues for rescoring n-best lists in second-pass. We encode lattices with a recurrent network and train an attention encoder-decoder model for n-best rescoring. The rescoring model with attention to lattices achieves 4-5% relative word error rate reduction over first-pass and 6-8% with attention to both lattices and acoustic features. We show that rescoring models with attention to lattices outperform models with attention to n-best hypotheses. We also study different ways to incorporate lattice weights in the lattice encoder and demonstrate their importance for n-best rescoring.

Saket Dingliwal, Ashish Shenoy, Sravan Bodapati et al.

Automatic Speech Recognition (ASR) systems have found their use in numerous industrial applications in very diverse domains. Since domain-specific systems perform better than their generic counterparts on in-domain evaluation, the need for memory and compute-efficient domain adaptation is obvious. Particularly, adapting parameter-heavy transformer-based language models used for rescoring ASR hypothesis is challenging. In this work, we overcome the problem using prompt-tuning, a methodology that trains a small number of domain token embedding parameters to prime a transformer-based LM to a particular domain. With just a handful of extra parameters per domain, we achieve much better perplexity scores over the baseline of using an unadapted LM. Despite being parameter-efficient, these improvements are comparable to those of fully-fine-tuned models with hundreds of millions of parameters. We replicate our findings in perplexity numbers to Word Error Rate in a domain-specific ASR system for one such domain.

Richard Diehl Martinez, Scott Novotney, Ivan Bulyko et al.

Language modeling (LM) for automatic speech recognition (ASR) does not usually incorporate utterance level contextual information. For some domains like voice assistants, however, additional context, such as the time at which an utterance was spoken, provides a rich input signal. We introduce an attention mechanism for training neural speech recognition language models on both text and non-linguistic contextual data. When applied to a large de-identified dataset of utterances collected by a popular voice assistant platform, our method reduces perplexity by 7.0% relative over a standard LM that does not incorporate contextual information. When evaluated on utterances extracted from the long tail of the dataset, our method improves perplexity by 9.0% relative over a standard LM and by over 2.8% relative when compared to a state-of-the-art model for contextual LM.

Aditya Gourav, Linda Liu, Ankur Gandhe et al.

The recognition of personalized content, such as contact names, remains a challenging problem for end-to-end speech recognition systems. In this work, we demonstrate how first and second-pass rescoring strategies can be leveraged together to improve the recognition of such words. Following previous work, we use a shallow fusion approach to bias towards recognition of personalized content in the first-pass decoding. We show that such an approach can improve personalized content recognition by up to 16% with minimum degradation on the general use case. We describe a fast and scalable algorithm that enables our biasing models to remain at the word-level, while applying the biasing at the subword level. This has the advantage of not requiring the biasing models to be dependent on any subword symbol table. We also describe a novel second-pass de-biasing approach: used in conjunction with a first-pass shallow fusion that optimizes on oracle WER, we can achieve an additional 14% improvement on personalized content recognition, and even improve accuracy for the general use case by up to 2.5%.

Linda Liu, Yile Gu, Aditya Gourav et al.

As voice assistants become more ubiquitous, they are increasingly expected to support and perform well on a wide variety of use-cases across different domains. We present a domain-aware rescoring framework suitable for achieving domain-adaptation during second-pass rescoring in production settings. In our framework, we fine-tune a domain-general neural language model on several domains, and use an LSTM-based domain classification model to select the appropriate domain-adapted model to use for second-pass rescoring. This domain-aware rescoring improves the word error rate by up to 2.4% and slot word error rate by up to 4.1% on three individual domains -- shopping, navigation, and music -- compared to domain general rescoring. These improvements are obtained while maintaining accuracy for the general use case.

Vijay Ravi, Yile Gu, Ankur Gandhe et al.

End-to-end automatic speech recognition (ASR) systems, such as recurrent neural network transducer (RNN-T), have become popular, but rare word remains a challenge. In this paper, we propose a simple, yet effective method called unigram shallow fusion (USF) to improve rare words for RNN-T. In USF, we extract rare words from RNN-T training data based on unigram count, and apply a fixed reward when the word is encountered during decoding. We show that this simple method can improve performance on rare words by 3.7% WER relative without degradation on general test set, and the improvement from USF is additive to any additional language model based rescoring. Then, we show that the same USF does not work on conventional hybrid system. Finally, we reason that USF works by fixing errors in probability estimates of words due to Viterbi search used during decoding with subword-based RNN-T.

Chao-Han Huck Yang, Linda Liu, Ankur Gandhe et al.

End-to-end automatic speech recognition (ASR) systems are increasingly popular due to their relative architectural simplicity and competitive performance. However, even though the average accuracy of these systems may be high, the performance on rare content words often lags behind hybrid ASR systems. To address this problem, second-pass rescoring is often applied leveraging upon language modeling. In this paper, we propose a second-pass system with multi-task learning, utilizing semantic targets (such as intent and slot prediction) to improve speech recognition performance. We show that our rescoring model trained with these additional tasks outperforms the baseline rescoring model, trained with only the language modeling task, by 1.4% on a general test and by 2.6% on a rare word test set in terms of word-error-rate relative (WERR). Our best ASR system with multi-task LM shows 4.6% WERR deduction compared with RNN Transducer only ASR baseline for rare words recognition.

Ankur Gandhe, Ariya Rastrow

End-to-end approaches for automatic speech recognition (ASR) benefit from directly modeling the probability of the word sequence given the input audio stream in a single neural network. However, compared to conventional ASR systems, these models typically require more data to achieve comparable results. Well-known model adaptation techniques, to account for domain and style adaptation, are not easily applicable to end-to-end systems. Conventional HMM-based systems, on the other hand, have been optimized for various production environments and use cases. In this work, we propose to combine the benefits of end-to-end approaches with a conventional system using an attention-based discriminative language model that learns to rescore the output of a first-pass ASR system. We show that learning to rescore a list of potential ASR outputs is much simpler than learning to generate the hypothesis. The proposed model results in 8% improvement in word error rate even when the amount of training data is a fraction of data used for training the first-pass system.

Ankur Gandhe, Ariya Rastrow, Bjorn Hoffmeister

Language models (LM) for interactive speech recognition systems are trained on large amounts of data and the model parameters are optimized on past user data. New application intents and interaction types are released for these systems over time, imposing challenges to adapt the LMs since the existing training data is no longer sufficient to model the future user interactions. It is unclear how to adapt LMs to new application intents without degrading the performance on existing applications. In this paper, we propose a solution to (a) estimate n-gram counts directly from the hand-written grammar for training LMs and (b) use constrained optimization to optimize the system parameters for future use cases, while not degrading the performance on past usage. We evaluated our approach on new applications intents for a personal assistant system and find that the adaptation improves the word error rate by up to 15% on new applications even when there is no adaptation data available for an application.

Anirudh Raju, Behnam Hedayatnia, Linda Liu et al.

Statistical language models (LM) play a key role in Automatic Speech Recognition (ASR) systems used by conversational agents. These ASR systems should provide a high accuracy under a variety of speaking styles, domains, vocabulary and argots. In this paper, we present a DNN-based method to adapt the LM to each user-agent interaction based on generalized contextual information, by predicting an optimal, context-dependent set of LM interpolation weights. We show that this framework for contextual adaptation provides accuracy improvements under different possible mixture LM partitions that are relevant for both (1) Goal-oriented conversational agents where it's natural to partition the data by the requested application and for (2) Non-goal oriented conversational agents where the data can be partitioned using topic labels that come from predictions of a topic classifier. We obtain a relative WER improvement of 3% with a 1-pass decoding strategy and 6% in a 2-pass decoding framework, over an unadapted model. We also show up to a 15% relative improvement in recognizing named entities which is of significant value for conversational ASR systems.

Anjishnu Kumar, Arpit Gupta, Julian Chan et al.

This paper presents the design of the machine learning architecture that underlies the Alexa Skills Kit (ASK) a large scale Spoken Language Understanding (SLU) Software Development Kit (SDK) that enables developers to extend the capabilities of Amazon's virtual assistant, Alexa. At Amazon, the infrastructure powers over 25,000 skills deployed through the ASK, as well as AWS's Amazon Lex SLU Service. The ASK emphasizes flexibility, predictability and a rapid iteration cycle for third party developers. It imposes inductive biases that allow it to learn robust SLU models from extremely small and sparse datasets and, in doing so, removes significant barriers to entry for software developers and dialogue systems researchers.