Jonathan May

Xuezhe Ma, Chunting Zhou, Xiang Kong et al. · cmu, uw

The design choices in the Transformer attention mechanism, including weak inductive bias and quadratic computational complexity, have limited its application for modeling long sequences. In this paper, we introduce Mega, a simple, theoretically grounded, single-head gated attention mechanism equipped with (exponential) moving average to incorporate inductive bias of position-aware local dependencies into the position-agnostic attention mechanism. We further propose a variant of Mega that offers linear time and space complexity yet yields only minimal quality loss, by efficiently splitting the whole sequence into multiple chunks with fixed length. Extensive experiments on a wide range of sequence modeling benchmarks, including the Long Range Arena, neural machine translation, auto-regressive language modeling, and image and speech classification, show that Mega achieves significant improvements over other sequence models, including variants of Transformers and recent state space models.

Shuai Liu, Hyundong J. Cho, Marjorie Freedman et al. · cmu

Endowing chatbots with a consistent persona is essential to an engaging conversation, yet it remains an unresolved challenge. In this work, we propose a new retrieval-enhanced approach for personalized response generation. Specifically, we design a hierarchical transformer retriever trained on dialogue domain data to perform personalized retrieval and a context-aware prefix encoder that fuses the retrieved information to the decoder more effectively. Extensive experiments on a real-world dataset demonstrate the effectiveness of our model at generating more fluent and personalized responses. We quantitatively evaluate our model's performance under a suite of human and automatic metrics and find it to be superior compared to state-of-the-art baselines on English Reddit conversations.

Hyundong Cho, Thamme Gowda, Yuyang Huang et al. · microsoft-research

Following the rapid progress in natural language processing (NLP) models, language models are applied to increasingly more complex interactive tasks such as negotiations and conversation moderations. Having human evaluators directly interact with these NLP models is essential for adequately evaluating the performance on such interactive tasks. We develop BotEval, an easily customizable, open-source, evaluation toolkit that focuses on enabling human-bot interactions as part of the evaluation process, as opposed to human evaluators making judgements for a static input. BotEval balances flexibility for customization and user-friendliness by providing templates for common use cases that span various degrees of complexity and built-in compatibility with popular crowdsourcing platforms. We showcase the numerous useful features of BotEval through a study that evaluates the performance of various chatbots on their effectiveness for conversational moderation and discuss how BotEval differs from other annotation tools.

Jiao Sun, Swabha Swayamdipta, Jonathan May et al. · cmu

Free-form rationales aim to aid model interpretability by supplying the background knowledge that can help understand model decisions. Crowdsourced rationales are provided for commonsense QA instances in popular datasets such as CoS-E and ECQA, but their utility remains under-investigated. We present human studies which show that ECQA rationales indeed provide additional background information to understand a decision, while over 88% of CoS-E rationales do not. Inspired by this finding, we ask: can the additional context provided by free-form rationales benefit models, similar to human users? We investigate the utility of rationales as an additional source of supervision, by varying the quantity and quality of rationales during training. After controlling for instances where rationales leak the correct answer while not providing additional background knowledge, we find that incorporating only 5% of rationales during training can boost model performance by 47.22% for CoS-E and 57.14% for ECQA during inference. Moreover, we also show that rationale quality matters: compared to crowdsourced rationales, T5-generated rationales provide not only weaker supervision to models, but are also not helpful for humans in aiding model interpretability.

Mozhdeh Gheini, Xuezhe Ma, Jonathan May · cmu

A recent family of techniques, dubbed lightweight fine-tuning methods, facilitates parameter-efficient transfer learning by updating only a small set of additional parameters while keeping the parameters of the pretrained language model frozen. While proven to be an effective method, there are no existing studies on if and how such knowledge of the downstream fine-tuning approach should affect the pretraining stage. In this work, we show that taking the ultimate choice of fine-tuning method into consideration boosts the performance of parameter-efficient fine-tuning. By relying on optimization-based meta-learning using MAML with certain modifications for our distinct purpose, we prime the pretrained model specifically for parameter-efficient fine-tuning, resulting in gains of up to 1.7 points on cross-lingual NER fine-tuning. Our ablation settings and analyses further reveal that the tweaks we introduce in MAML are crucial for the attained gains.

Thamme Gowda, Mozhdeh Gheini, Jonathan May · microsoft-research

Code-switching is a common phenomenon among multilingual speakers, where alternation between two or more languages occurs within the context of a single conversation. While multilingual humans can seamlessly switch back and forth between languages, multilingual neural machine translation (NMT) models are not robust to such sudden changes in input. This work explores multilingual NMT models' ability to handle code-switched text. First, we propose checks to measure switching capability. Second, we investigate simple and effective data augmentation methods that can enhance an NMT model's ability to support code-switching. Finally, by using a glass-box analysis of attention modules, we demonstrate the effectiveness of these methods in improving robustness.

Hyundong Cho, Nicolaas Jedema, Leonardo F. R. Ribeiro et al. · amazon-science

Current instruction-tuned language models are exclusively trained with textual preference data and thus are often not aligned with the unique requirements of other modalities, such as speech. To better align language models with the speech domain, we explore (i) prompting strategies grounded in radio-industry best practices and (ii) preference learning using a novel speech-based preference data of 20K samples, generated with a wide spectrum of prompts that induce varying dimensions of speech-suitability and labeled by annotators who listen to response pairs. Both human and automatic evaluation show that both prompting and preference learning increase the speech-suitability of popular instruction-tuned LLMs. Interestingly, we find that prompting and preference learning can be additive; combining them achieves the best win rates in head-to-head comparison, resulting in responses that are preferred or tied to the base model in 76.2% of comparisons on average. Lastly, we share lexical, syntactical, and qualitative analyses to showcase how each method contributes to improving the speech-suitability of generated responses.

Yufei Tian, Tenghao Huang, Miri Liu et al.

This paper investigates the capability of LLMs in storytelling, focusing on narrative development and plot progression. We introduce a novel computational framework to analyze narratives through three discourse-level aspects: i) story arcs, ii) turning points, and iii) affective dimensions, including arousal and valence. By leveraging expert and automatic annotations, we uncover significant discrepancies between the LLM- and human- written stories. While human-written stories are suspenseful, arousing, and diverse in narrative structures, LLM stories are homogeneously positive and lack tension. Next, we measure narrative reasoning skills as a precursor to generative capacities, concluding that most LLMs fall short of human abilities in discourse understanding. Finally, we show that explicit integration of aforementioned discourse features can enhance storytelling, as is demonstrated by over 40% improvement in neural storytelling in terms of diversity, suspense, and arousal.

Alexander Spangher, Xiang Ren, Jonathan May et al.

News article revision histories provide clues to narrative and factual evolution in news articles. To facilitate analysis of this evolution, we present the first publicly available dataset of news revision histories, NewsEdits. Our dataset is large-scale and multilingual; it contains 1.2 million articles with 4.6 million versions from over 22 English- and French-language newspaper sources based in three countries, spanning 15 years of coverage (2006-2021). We define article-level edit actions: Addition, Deletion, Edit and Refactor, and develop a high-accuracy extraction algorithm to identify these actions. To underscore the factual nature of many edit actions, we conduct analyses showing that added and deleted sentences are more likely to contain updating events, main content and quotes than unchanged sentences. Finally, to explore whether edit actions are predictable, we introduce three novel tasks aimed at predicting actions performed during version updates. We show that these tasks are possible for expert humans but are challenging for large NLP models. We hope this can spur research in narrative framing and help provide predictive tools for journalists chasing breaking news.

Kushal Chawla, Gale M. Lucas, Jonathan May et al.

Opponent modeling is the task of inferring another party's mental state within the context of social interactions. In a multi-issue negotiation, it involves inferring the relative importance that the opponent assigns to each issue under discussion, which is crucial for finding high-value deals. A practical model for this task needs to infer these priorities of the opponent on the fly based on partial dialogues as input, without needing additional annotations for training. In this work, we propose a ranker for identifying these priorities from negotiation dialogues. The model takes in a partial dialogue as input and predicts the priority order of the opponent. We further devise ways to adapt related data sources for this task to provide more explicit supervision for incorporating the opponent's preferences and offers, as a proxy to relying on granular utterance-level annotations. We show the utility of our proposed approach through extensive experiments based on two dialogue datasets. We find that the proposed data adaptations lead to strong performance in zero-shot and few-shot scenarios. Moreover, they allow the model to perform better than baselines while accessing fewer utterances from the opponent. We release our code to support future work in this direction.

Virginia K. Felkner, Ho-Chun Herbert Chang, Eugene Jang et al.

We present WinoQueer: a benchmark specifically designed to measure whether large language models (LLMs) encode biases that are harmful to the LGBTQ+ community. The benchmark is community-sourced, via application of a novel method that generates a bias benchmark from a community survey. We apply our benchmark to several popular LLMs and find that off-the-shelf models generally do exhibit considerable anti-queer bias. Finally, we show that LLM bias against a marginalized community can be somewhat mitigated by finetuning on data written about or by members of that community, and that social media text written by community members is more effective than news text written about the community by non-members. Our method for community-in-the-loop benchmark development provides a blueprint for future researchers to develop community-driven, harms-grounded LLM benchmarks for other marginalized communities. Note: This version corrects a bug found in evaluation code after publication. General findings have not changed, but tables 5 and 6 and figure 1 have been corrected.

Meryem M'hamdi, Xiang Ren, Jonathan May

The longstanding goal of multi-lingual learning has been to develop a universal cross-lingual model that can withstand the changes in multi-lingual data distributions. There has been a large amount of work to adapt such multi-lingual models to unseen target languages. However, the majority of work in this direction focuses on the standard one-hop transfer learning pipeline from source to target languages, whereas in realistic scenarios, new languages can be incorporated at any time in a sequential manner. In this paper, we present a principled Cross-lingual Continual Learning (CCL) evaluation paradigm, where we analyze different categories of approaches used to continually adapt to emerging data from different languages. We provide insights into what makes multilingual sequential learning particularly challenging. To surmount such challenges, we benchmark a representative set of cross-lingual continual learning algorithms and analyze their knowledge preservation, accumulation, and generalization capabilities compared to baselines on carefully curated datastreams. The implications of this analysis include a recipe for how to measure and balance different cross-lingual continual learning desiderata, which go beyond conventional transfer learning.

Tenghao Huang, Donghee Lee, John Sweeney et al.

Flavor development in the food industry is increasingly challenged by the need for rapid innovation and precise flavor profile creation. Traditional flavor research methods typically rely on iterative, subjective testing, which lacks the efficiency and scalability required for modern demands. This paper presents three contributions to address the challenges. Firstly, we define a new problem domain for scientific agents in flavor science, conceptualized as the generation of hypotheses for flavor profile sourcing and understanding. To facilitate research in this area, we introduce the FoodPuzzle, a challenging benchmark consisting of 978 food items and 1,766 flavor molecules profiles. We propose a novel Scientific Agent approach, integrating in-context learning and retrieval augmented techniques to generate grounded hypotheses in the domain of food science. Experimental results indicate that our model significantly surpasses traditional methods in flavor profile prediction tasks, demonstrating its potential to transform flavor development practices.

Virginia K. Felkner, Ho-Chun Herbert Chang, Eugene Jang et al.

This paper presents exploratory work on whether and to what extent biases against queer and trans people are encoded in large language models (LLMs) such as BERT. We also propose a method for reducing these biases in downstream tasks: finetuning the models on data written by and/or about queer people. To measure anti-queer bias, we introduce a new benchmark dataset, WinoQueer, modeled after other bias-detection benchmarks but addressing homophobic and transphobic biases. We found that BERT shows significant homophobic bias, but this bias can be mostly mitigated by finetuning BERT on a natural language corpus written by members of the LGBTQ+ community.

Kai Chen, Zihao He, Rong-Ching Chang et al.

Emotions play an important role in interpersonal interactions and social conflict, yet their function in the development of controversy and disagreement in online conversations has not been explored. To address this gap, we study controversy on Reddit, a popular network of online discussion forums. We collect discussions from a wide variety of topical forums and use emotion detection to recognize a range of emotions from text, including anger, fear, joy, admiration, etc. Our study has three main findings. First, controversial comments express more anger and less admiration, joy and optimism than non-controversial comments. Second, controversial comments affect emotions of downstream comments in a discussion, usually resulting in long-term increase in anger and a decrease in positive emotions, although the magnitude and direction of emotional change depends on the forum. Finally, we show that emotions help better predict which comments will become controversial. Understanding emotional dynamics of online discussions can help communities to better manage conversations.

Jacob Bremerman, Xiang Ren, Jonathan May

Current Machine Translation (MT) models still struggle with more challenging input, such as noisy data and tail-end words and phrases. Several works have addressed this robustness issue by identifying specific categories of noise and variation then tuning models to perform better on them. An important yet under-studied category involves minor variations in nuance (non-typos) that preserve meaning w.r.t. the target language. We introduce and formalize this category as Natural Asemantic Variation (NAV) and investigate it in the context of MT robustness. We find that existing MT models fail when presented with NAV data, but we demonstrate strategies to improve performance on NAV by fine-tuning them with human-generated variations. We also show that NAV robustness can be transferred across languages and find that synthetic perturbations can achieve some but not all of the benefits of organic NAV data.

Meryem M'hamdi, Jonathan May, Franck Dernoncourt et al.

Multilingual semantic search is the task of retrieving relevant contents to a query expressed in different language combinations. This requires a better semantic understanding of the user's intent and its contextual meaning. Multilingual semantic search is less explored and more challenging than its monolingual or bilingual counterparts, due to the lack of multilingual parallel resources for this task and the need to circumvent "language bias". In this work, we propose an alignment approach: MAML-Align, specifically for low-resource scenarios. Our approach leverages meta-distillation learning based on MAML, an optimization-based Model-Agnostic Meta-Learner. MAML-Align distills knowledge from a Teacher meta-transfer model T-MAML, specialized in transferring from monolingual to bilingual semantic search, to a Student model S-MAML, which meta-transfers from bilingual to multilingual semantic search. To the best of our knowledge, we are the first to extend meta-distillation to a multilingual search application. Our empirical results show that on top of a strong baseline based on sentence transformers, our meta-distillation approach boosts the gains provided by MAML and significantly outperforms naive fine-tuning methods. Furthermore, multilingual meta-distillation learning improves generalization even to unseen languages.

Nada Aldarrab, Jonathan May

Deciphering historical substitution ciphers is a challenging problem. Example problems that have been previously studied include detecting cipher type, detecting plaintext language, and acquiring the substitution key for segmented ciphers. However, attacking unsegmented, space-free ciphers is still a challenging task. Segmentation (i.e. finding substitution units) is the first step towards cracking those ciphers. In this work, we propose the first automatic methods to segment those ciphers using Byte Pair Encoding (BPE) and unigram language models. Our methods achieve an average segmentation error of 2\% on 100 randomly-generated monoalphabetic ciphers and 27\% on 3 real homophonic ciphers. We also propose a method for solving non-deterministic ciphers with existing keys using a lattice and a pretrained language model. Our method leads to the full solution of the IA cipher; a real historical cipher that has not been fully solved until this work.

Dhananjay Ashok, Ruth-Ann Armstrong, Jonathan May

Language Models (LMs) may acquire harmful knowledge, and yet feign ignorance of these topics when under audit. Inspired by the recent discovery of deception-related behaviour patterns in LMs, we aim to train classifiers that detect when a LM is actively concealing knowledge. Initial findings on smaller models show that classifiers can detect concealment more reliably than human evaluators, with gradient-based concealment proving easier to identify than prompt-based methods. However, contrary to prior work, we find that the classifiers do not reliably generalize to unseen model architectures and topics of hidden knowledge. Most concerningly, the identifiable traces associated with concealment become fainter as the models increase in scale, with the classifiers achieving no better than random performance on any model exceeding 70 billion parameters. Our results expose a key limitation in black-box-only auditing of LMs and highlight the need to develop robust methods to detect models that are actively hiding the knowledge they contain.

Xuezhe Ma, Xiaomeng Yang, Wenhan Xiong et al. · cmu

The quadratic complexity and weak length extrapolation of Transformers limits their ability to scale to long sequences, and while sub-quadratic solutions like linear attention and state space models exist, they empirically underperform Transformers in pretraining efficiency and downstream task accuracy. We introduce Megalodon, a neural architecture for efficient sequence modeling with unlimited context length. Megalodon inherits the architecture of Mega (exponential moving average with gated attention), and further introduces multiple technical components to improve its capability and stability, including complex exponential moving average (CEMA), timestep normalization layer, normalized attention mechanism and pre-norm with two-hop residual configuration. In a controlled head-to-head comparison with Llama2, Megalodon achieves better efficiency than Transformer in the scale of 7 billion parameters and 2 trillion training tokens. Megalodon reaches a training loss of 1.70, landing mid-way between Llama2-7B (1.75) and 13B (1.67). Code: https://github.com/XuezheMax/megalodon

Hyundong Cho, Shuai Liu, Taiwei Shi et al.

Conversational moderation of online communities is crucial to maintaining civility for a constructive environment, but it is challenging to scale and harmful to moderators. The inclusion of sophisticated natural language generation modules as a force multiplier to aid human moderators is a tantalizing prospect, but adequate evaluation approaches have so far been elusive. In this paper, we establish a systematic definition of conversational moderation effectiveness grounded on moderation literature and establish design criteria for conducting realistic yet safe evaluation. We then propose a comprehensive evaluation framework to assess models' moderation capabilities independently of human intervention. With our framework, we conduct the first known study of language models as conversational moderators, finding that appropriately prompted models that incorporate insights from social science can provide specific and fair feedback on toxic behavior but struggle to influence users to increase their levels of respect and cooperation.

Alexander Spangher, Emilio Ferrara, Ben Welsh et al.

Journalists must find stories in huge amounts of textual data (e.g. leaks, bills, press releases) as part of their jobs: determining when and why text becomes news can help us understand coverage patterns and help us build assistive tools. Yet, this is challenging because very few labelled links exist, language use between corpora is very different, and text may be covered for a variety of reasons. In this work we focus on news coverage of local public policy in the San Francisco Bay Area by the San Francisco Chronicle. First, we gather news articles, public policy documents and meeting recordings and link them using probabilistic relational modeling, which we show is a low-annotation linking methodology that outperforms other retrieval-based baselines. Second, we define a new task: newsworthiness prediction, to predict if a policy item will get covered. We show that different aspects of public policy discussion yield different newsworthiness signals. Finally we perform human evaluation with expert journalists and show our systems identify policies they consider newsworthy with 68% F1 and our coverage recommendations are helpful with an 84% win-rate.

Yichen Wang, Chenghao Yang, Tenghao Huang et al.

Alignment has greatly improved large language models (LLMs)' output quality at the cost of diversity, yielding highly similar outputs across generations. We propose Base-Aligned Model Collaboration (BACo), an inference-time token-level model collaboration framework that dynamically combines a base LLM with its aligned counterpart to optimize diversity and quality. Inspired by prior work (Fei et al., 2025), BACo employs routing strategies that determine, at each token, from which model to decode based on next-token prediction uncertainty and predicted contents' semantic role. Prior diversity-promoting methods, such as retraining, prompt engineering, and multi-sampling methods, improve diversity but often degrade quality or require costly decoding or post-training. In contrast, BACo achieves both high diversity and quality post hoc within a single pass, while offering strong controllability. We explore a family of routing strategies, across three open-ended generation tasks and 13 metrics covering diversity and quality, BACo consistently surpasses state-of-the-art inference-time baselines. With our best router, BACo achieves a 21.3% joint improvement in diversity and quality. Human evaluations also mirror these improvements. The results suggest that collaboration between base and aligned models can optimize and control diversity and quality.

Kushal Chawla, Jaysa Ramirez, Rene Clever et al.

Automated systems that negotiate with humans have broad applications in pedagogy and conversational AI. To advance the development of practical negotiation systems, we present CaSiNo: a novel corpus of over a thousand negotiation dialogues in English. Participants take the role of campsite neighbors and negotiate for food, water, and firewood packages for their upcoming trip. Our design results in diverse and linguistically rich negotiations while maintaining a tractable, closed-domain environment. Inspired by the literature in human-human negotiations, we annotate persuasion strategies and perform correlation analysis to understand how the dialogue behaviors are associated with the negotiation performance. We further propose and evaluate a multi-task framework to recognize these strategies in a given utterance. We find that multi-task learning substantially improves the performance for all strategy labels, especially for the ones that are the most skewed. We release the dataset, annotations, and the code to propel future work in human-machine negotiations: https://github.com/kushalchawla/CaSiNo

Virginia K. Felkner, Jennifer A. Thompson, Jonathan May

Social biases in LLMs are usually measured via bias benchmark datasets. Current benchmarks have limitations in scope, grounding, quality, and human effort required. Previous work has shown success with a community-sourced, rather than crowd-sourced, approach to benchmark development. However, this work still required considerable effort from annotators with relevant lived experience. This paper explores whether an LLM (specifically, GPT-3.5-Turbo) can assist with the task of developing a bias benchmark dataset from responses to an open-ended community survey. We also extend the previous work to a new community and set of biases: the Jewish community and antisemitism. Our analysis shows that GPT-3.5-Turbo has poor performance on this annotation task and produces unacceptable quality issues in its output. Thus, we conclude that GPT-3.5-Turbo is not an appropriate substitute for human annotation in sensitive tasks related to social biases, and that its use actually negates many of the benefits of community-sourcing bias benchmarks.

Shuai Liu, Shantanu Agarwal, Jonathan May

Authorship style transfer aims to rewrite a given text into a specified target while preserving the original meaning in the source. Existing approaches rely on the availability of a large number of target style exemplars for model training. However, these overlook cases where a limited number of target style examples are available. The development of parameter-efficient transfer learning techniques and policy optimization (PO) approaches suggest lightweight PO is a feasible approach to low-resource style transfer. In this work, we propose a simple two-stage tune-and-optimize technique for low-resource textual style transfer. We apply our technique to authorship transfer as well as a larger-data native language style task and in both cases find it outperforms state-of-the-art baseline models.

Dhananjay Ashok, Jonathan May

Faced with an expensive human annotation process, creators of NLP systems increasingly turn to synthetic data generation. While this method shows promise, the extent to which synthetic data can replace human annotation is poorly understood. We investigate the use of synthetic data in Fact Verification (FV) and Question Answering (QA) by studying the effects of incrementally replacing human generated data with synthetic points on eight diverse datasets. Strikingly, replacing up to 90% of the training data only marginally decreases performance, but replacing the final 10% leads to severe declines. We find that models trained on purely synthetic data can be reliably improved by including as few as 125 human generated data points. We show that matching the performance gain of just a little additional human data (only 200 points) requires an order of magnitude more synthetic data and estimate price ratios at which human annotation would be a more cost-effective solution. Our results suggest that even when human annotation at scale is infeasible, there is great value to having a small proportion of the dataset being human generated.

Dhananjay Ashok, Jonathan May

The text produced by language models (LMs) can exhibit specific `behaviors,' such as a failure to follow alignment training, that we hope to detect and react to during deployment. Identifying these behaviors can often only be done post facto, i.e., after the entire text of the output has been generated. We provide evidence that there are times when we can predict how an LM will behave early in computation, before even a single token is generated. We show that probes trained on the internal representation of input tokens alone can predict a wide range of eventual behaviors over the entire output sequence. Using methods from conformal prediction, we provide provable bounds on the estimation error of our probes, creating precise early warning systems for these behaviors. The conformal probes can identify instances that will trigger alignment failures (jailbreaking) and instruction-following failures, without requiring a single token to be generated. An early warning system built on the probes reduces jailbreaking by 91%. Our probes also show promise in pre-emptively estimating how confident the model will be in its response, a behavior that cannot be detected using the output text alone. Conformal probes can preemptively estimate the final prediction of an LM that uses Chain-of-Thought (CoT) prompting, hence accelerating inference. When applied to an LM that uses CoT to perform text classification, the probes drastically reduce inference costs (65% on average across 27 datasets), with negligible accuracy loss. Encouragingly, probes generalize to unseen datasets and perform better on larger models, suggesting applicability to the largest of models in real-world settings.

Alexander Spangher, James Youn, Matt DeButts et al.

Human writers plan, then write. For large language models (LLMs) to play a role in longer-form article generation, we must understand the planning steps humans make before writing. We explore one kind of planning, source-selection in news, as a case-study for evaluating plans in long-form generation. We ask: why do specific stories call for specific kinds of sources? We imagine a generative process for story writing where a source-selection schema is first selected by a journalist, and then sources are chosen based on categories in that schema. Learning the article's plan means predicting the schema initially chosen by the journalist. Working with professional journalists, we adapt five existing schemata and introduce three new ones to describe journalistic plans for the inclusion of sources in documents. Then, inspired by Bayesian latent-variable modeling, we develop metrics to select the most likely plan, or schema, underlying a story, which we use to compare schemata. We find that two schemata: stance and social affiliation best explain source plans in most documents. However, other schemata like textual entailment explain source plans in factually rich topics like "Science". Finally, we find we can predict the most suitable schema given just the article's headline with reasonable accuracy. We see this as an important case-study for human planning, and provides a framework and approach for evaluating other kinds of plans. We release a corpora, NewsSources, with annotations for 4M articles.

Michael Lu, Hyundong Justin Cho, Weiyan Shi et al.

Large Language Models (LLMs) have demonstrated impressive capabilities in generating coherent text but often struggle with grounding language and strategic dialogue. To address this gap, we focus on journalistic interviews, a domain rich in grounding communication and abundant in data. We curate a dataset of 40,000 two-person informational interviews from NPR and CNN, and reveal that LLMs are significantly less likely than human interviewers to use acknowledgements and to pivot to higher-level questions. Realizing that a fundamental deficit exists in multi-turn planning and strategic thinking, we develop a realistic simulated environment, incorporating source personas and persuasive elements, in order to facilitate the development of agents with longer-horizon rewards. Our experiments show that while source LLMs mimic human behavior in information sharing, interviewer LLMs struggle with recognizing when questions are answered and engaging persuasively, leading to suboptimal information extraction across model size and capability. These findings underscore the need for enhancing LLMs' strategic dialogue capabilities.

Hyundong Cho, Spencer Lin, Tejas Srinivasan et al.

Nonverbal communication (NVC) plays an integral role in human language, but studying NVC in general is challenging because of its broad scope and high variance in interpretation among individuals and cultures. However, mime -- the theatrical technique of suggesting intent using only gesture, expression, and movement -- is a subset of NVC that consists of explicit and embodied actions with much lower human interpretation variance. We argue that a solid understanding of mimed actions is a crucial prerequisite for vision-language models capable of interpreting and commanding more subtle aspects of NVC. Hence, we propose Mime Identification Multimodal Evaluation (MIME), a novel video-based question answering benchmark comprising of 86 mimed actions. Constructed with motion capture data, MIME consists of variations of each action with perturbations applied to the character, background, and viewpoint for evaluating recognition robustness. We find that both open-weight and API-based vision-language models perform significantly worse than humans on MIME, motivating the need for increased research for instilling more robust understanding of human gestures.

Hyundong Cho, Karishma Sharma, Nicolaas Jedema et al. · amazon-science

Language models are aligned to the collective voice of many, resulting in generic outputs that do not align with specific users' styles. In this work, we present Trial-Error-Explain In-Context Learning (TICL), a tuning-free method that personalizes language models for text generation tasks with fewer than 10 examples per user. TICL iteratively expands an in-context learning prompt via a trial-error-explain process, adding model-generated negative samples and explanations that provide fine-grained guidance towards a specific user's style. TICL achieves favorable win rates on pairwise comparisons with LLM-as-a-judge up to 91.5% against the previous state-of-the-art and outperforms competitive tuning-free baselines for personalized alignment tasks of writing emails, essays and news articles. Both lexical and qualitative analyses show that the negative samples and explanations enable language models to learn stylistic context more effectively and overcome the bias towards structural and formal phrases observed in their zero-shot outputs. By front-loading inference compute to create a user-specific in-context learning prompt that does not require extra generation steps at test time, TICL presents a novel yet simple approach for personalized alignment.

Tenghao Huang, Kinjal Basu, Ibrahim Abdelaziz et al.

The proliferation of web agents necessitates advanced navigation and interaction strategies within complex web environments. Current models often struggle with efficient navigation and action execution due to limited visibility and understanding of web structures. Our proposed R2D2 framework addresses these challenges by integrating two paradigms: Remember and Reflect. The Remember paradigm uses a replay buffer that aids agents in reconstructing the web environment dynamically, thus enabling the formulation of a detailed "map" of previously visited pages. This helps in reducing navigational errors and optimizing the decision-making process during web interactions. Conversely, the Reflect paradigm allows agents to learn from past mistakes by providing a mechanism for error analysis and strategy refinement, enhancing overall task performance. We evaluate R2D2 using the WebArena benchmark, demonstrating substantial improvements over existing methods, including a 50% reduction in navigation errors and a threefold increase in task completion rates. Our findings suggest that a combination of memory-enhanced navigation and reflective learning promisingly advances the capabilities of web agents, potentially benefiting various applications such as automated customer service and personal digital assistants.

Feng Gu, Wichayaporn Wongkamjan, Jonathan K. Kummerfeld et al.

AIs can beat humans in game environments; however, how helpful those agents are to human remains understudied. We augment CICERO, a natural language agent that demonstrates superhuman performance in Diplomacy, to generate both move and message advice based on player intentions. A dozen Diplomacy games with novice and experienced players, with varying advice settings, show that some of the generated advice is beneficial. It helps novices compete with experienced players and in some instances even surpass them. The mere presence of advice can be advantageous, even if players do not follow it.

Virginia K. Felkner, Allison Lim, Jonathan May

Measurement of social bias in language models is typically by token probability (TP) metrics, which are broadly applicable but have been criticized for their distance from real-world langugage model use cases and harms. In this work, we test natural language inference (NLI) as a more realistic alternative bias metric. We show that, curiously, NLI and TP bias evaluation behave substantially differently, with very low correlation among different NLI metrics and between NLI and TP metrics. We find that NLI metrics are more likely to detect "underdebiased" cases. However, NLI metrics seem to be more brittle and sensitive to wording of counterstereotypical sentences than TP approaches. We conclude that neither token probability nor natural language inference is a "better" bias metric in all cases, and we recommend a combination of TP, NLI, and downstream bias evaluations to ensure comprehensive evaluation of language models. Content Warning: This paper contains examples of anti-LGBTQ+ stereotypes.

Navapat Nananukul, Yue Zhang, Ryan Lee et al.

High-assurance reasoning, particularly in critical domains such as law and medicine, requires conclusions that are accurate, verifiable, and explicitly grounded in evidence. This reasoning relies on premises codified from rules, statutes, and contracts, inherently involving defeasible or non-monotonic logic due to numerous exceptions, where the introduction of a single fact can invalidate general rules, posing significant challenges. While large language models (LLMs) excel at processing natural language, their capabilities in standard inference tasks do not translate to the rigorous reasoning required over high-assurance text guidelines. Core reasoning challenges within such texts often manifest specific logical structures involving negation, implication, and, most critically, defeasible rules and exceptions. In this paper, we propose a novel neurosymbolically-grounded architecture called LOGicalThought (LogT) that uses an advanced logical language and reasoner in conjunction with an LLM to construct a dual symbolic graph context and logic-based context. These two context representations transform the problem from inference over long-form guidelines into a compact grounded evaluation. Evaluated on four multi-domain benchmarks against four baselines, LogT improves overall performance by 11.84% across all LLMs. Performance improves significantly across all three modes of reasoning: by up to +10.2% on negation, +13.2% on implication, and +5.5% on defeasible reasoning compared to the strongest baseline.

Wichayaporn Wongkamjan, Yanze Wang, Feng Gu et al.

An increasingly common socio-technical problem is people being taken in by offers that sound ``too good to be true'', where persuasion and trust shape decision-making. This paper investigates how \abr{ai} can help detect these deceptive scenarios. We analyze how humans strategically deceive each other in \textit{Diplomacy}, a board game that requires both natural language communication and strategic reasoning. This requires extracting logical forms of proposed agreements in player communications and computing the relative rewards of the proposal using agents' value functions. Combined with text-based features, this can improve our deception detection. Our method detects human deception with a high precision when compared to a Large Language Model approach that flags many true messages as deceptive. Future human-\abr{ai} interaction tools can build on our methods for deception detection by triggering \textit{friction} to give users a chance of interrogating suspicious proposals.

Alexander Spangher, Kung-Hsiang Huang, Hyundong Cho et al.

As events progress, news articles often update with new information: if we are not cautious, we risk propagating outdated facts. In this work, we hypothesize that linguistic features indicate factual fluidity, and that we can predict which facts in a news article will update using solely the text of a news article (i.e. not external resources like search engines). We test this hypothesis, first, by isolating fact-updates in large news revisions corpora. News articles may update for many reasons (e.g. factual, stylistic, narrative). We introduce the NewsEdits 2.0 taxonomy, an edit-intentions schema that separates fact updates from stylistic and narrative updates in news writing. We annotate over 9,200 pairs of sentence revisions and train high-scoring ensemble models to apply this schema. Then, taking a large dataset of silver-labeled pairs, we show that we can predict when facts will update in older article drafts with high precision. Finally, to demonstrate the usefulness of these findings, we construct a language model question asking (LLM-QA) abstention task. We wish the LLM to abstain from answering questions when information is likely to become outdated. Using our predictions, we show, LLM absention reaches near oracle levels of accuracy.

Shuai Liu, Jonathan May

Numerous recent techniques for text style transfer characterize their approaches as variants of reinforcement learning and preference optimization. In this work, we consider the relationship between these approaches and a class of optimization approaches developed primarily for (non-neural) statistical machine translation, formerly known as `tuning'. Inspired by these techniques from the past, we improve upon established preference optimization approaches, incorporating multiple iterations of exploration and optimization, and choosing contrastive examples by following a `hope' vs `fear' sampling strategy. Cognizant of the difference between machine translation and style transfer, however, we further tailor our framework with a new pseudo-parallel generation method and a dynamic weighted reward aggregation method to tackle the lack of parallel data and the need for a multi-objective reward. We evaluate our model on two commonly used text style transfer datasets. Through automatic and human evaluation results we show the effectiveness and the superiority of our model compared to state-of-the-art baselines.

Darshan Deshpande, Shambhavi Sinha, Anirudh Ravi Kumar et al.

Language Models have previously shown strong negotiation capabilities in closed domains where the negotiation strategy prediction scope is constrained to a specific setup. In this paper, we first show that these models are not generalizable beyond their original training domain despite their wide-scale pretraining. Following this, we propose an automated framework called GNOME, which processes existing human-annotated, closed-domain datasets using Large Language Models and produces synthetic open-domain dialogues for negotiation. GNOME improves the generalizability of negotiation systems while reducing the expensive and subjective task of manual data curation. Through our experimental setup, we create a benchmark comparing encoder and decoder models trained on existing datasets against datasets created through GNOME. Our results show that models trained on our dataset not only perform better than previous state of the art models on domain specific strategy prediction, but also generalize better to previously unseen domains.

Wichayaporn Wongkamjan, Feng Gu, Yanze Wang et al.

The boardgame Diplomacy is a challenging setting for communicative and cooperative artificial intelligence. The most prominent communicative Diplomacy AI, Cicero, has excellent strategic abilities, exceeding human players. However, the best Diplomacy players master communication, not just tactics, which is why the game has received attention as an AI challenge. This work seeks to understand the degree to which Cicero succeeds at communication. First, we annotate in-game communication with abstract meaning representation to separate in-game tactics from general language. Second, we run two dozen games with humans and Cicero, totaling over 200 human-player hours of competition. While AI can consistently outplay human players, AI-Human communication is still limited because of AI's difficulty with deception and persuasion. This shows that Cicero relies on strategy and has not yet reached the full promise of communicative and cooperative AI.

Alexander Spangher, Nanyun Peng, Jonathan May et al.

News articles are driven by the informational sources journalists use in reporting. Modeling when, how and why sources get used together in stories can help us better understand the information we consume and even help journalists with the task of producing it. In this work, we take steps toward this goal by constructing the largest and widest-ranging annotated dataset, to date, of informational sources used in news writing. We show that our dataset can be used to train high-performing models for information detection and source attribution. We further introduce a novel task, source prediction, to study the compositionality of sources in news articles. We show good performance on this task, which we argue is an important proof for narrative science exploring the internal structure of news articles and aiding in planning-based language generation, and an important step towards a source-recommendation system to aid journalists.

Linghao Jin, Jacqueline He, Jonathan May et al.

Context-aware neural machine translation involves leveraging information beyond sentence-level context to resolve inter-sentential discourse dependencies and improve document-level translation quality, and has given rise to a number of recent techniques. However, despite well-reasoned intuitions, most context-aware translation models show only modest improvements over sentence-level systems. In this work, we investigate several challenges that impede progress within this field, relating to discourse phenomena, context usage, model architectures, and document-level evaluation. To address these problems, we propose a more realistic setting for document-level translation, called paragraph-to-paragraph (para2para) translation, and collect a new dataset of Chinese-English novels to promote future research.

Hyundong Cho, Andrea Madotto, Zhaojiang Lin et al.

Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that dialogue state tracking (DST), a crucial component of dialogue systems that estimates the user's goal as a conversation proceeds, is a simple natural language understanding task, we propose reformulating it as a bundle of granular example-guided question answering tasks to minimize the task shift between services and thus benefit continual learning. Our approach alleviates service-specific memorization and teaches a model to contextualize the given question and example to extract the necessary information from the conversation. We find that a model with just 60M parameters can achieve a significant boost by learning to learn from in-context examples retrieved by a retriever trained to identify turns with similar dialogue state changes. Combining our method with dialogue-level memory replay, our approach attains state of the art performance on DST continual learning metrics without relying on any complex regularization or parameter expansion methods.

Jihyung Moon, Dong-Ho Lee, Hyundong Cho et al.

Toxic language, such as hate speech, can deter users from participating in online communities and enjoying popular platforms. Previous approaches to detecting toxic language and norm violations have been primarily concerned with conversations from online forums and social media, such as Reddit and Twitter. These approaches are less effective when applied to conversations on live-streaming platforms, such as Twitch and YouTube Live, as each comment is only visible for a limited time and lacks a thread structure that establishes its relationship with other comments. In this work, we share the first NLP study dedicated to detecting norm violations in conversations on live-streaming platforms. We define norm violation categories in live-stream chats and annotate 4,583 moderated comments from Twitch. We articulate several facets of live-stream data that differ from other forums, and demonstrate that existing models perform poorly in this setting. By conducting a user study, we identify the informational context humans use in live-stream moderation, and train models leveraging context to identify norm violations. Our results show that appropriate contextual information can boost moderation performance by 35\%.

Zihao He, Jonathan May, Kristina Lerman

Detecting norm violations in online communities is critical to maintaining healthy and safe spaces for online discussions. Existing machine learning approaches often struggle to adapt to the diverse rules and interpretations across different communities due to the inherent challenges of fine-tuning models for such context-specific tasks. In this paper, we introduce Context-aware Prompt-based Learning for Norm Violation Detection (CPL-NoViD), a novel method that employs prompt-based learning to detect norm violations across various types of rules. CPL-NoViD outperforms the baseline by incorporating context through natural language prompts and demonstrates improved performance across different rule types. Significantly, it not only excels in cross-rule-type and cross-community norm violation detection but also exhibits adaptability in few-shot learning scenarios. Most notably, it establishes a new state-of-the-art in norm violation detection, surpassing existing benchmarks. Our work highlights the potential of prompt-based learning for context-sensitive norm violation detection and paves the way for future research on more adaptable, context-aware models to better support online community moderators.

Hyundong Cho, Chinnadhurai Sankar, Christopher Lin et al.

Recent works that revealed the vulnerability of dialogue state tracking (DST) models to distributional shifts have made holistic comparisons on robustness and qualitative analyses increasingly important for understanding their relative performance. We present our findings from standardized and comprehensive DST diagnoses, which have previously been sparse and uncoordinated, using our toolkit, CheckDST, a collection of robustness tests and failure mode analytics. We discover that different classes of DST models have clear strengths and weaknesses, where generation models are more promising for handling language variety while span-based classification models are more robust to unseen entities. Prompted by this discovery, we also compare checkpoints from the same model and find that the standard practice of selecting checkpoints using validation loss/accuracy is prone to overfitting and each model class has distinct patterns of failure. Lastly, we demonstrate how our diagnoses motivate a pre-finetuning procedure with non-dialogue data that offers comprehensive improvements to generation models by alleviating the impact of distributional shifts through transfer learning.

Hengameh Mirzaalian, Mohamed E. Hussein, Leonidas Spinoulas et al.

A large number of deep neural network based techniques have been developed to address the challenging problem of face presentation attack detection (PAD). Whereas such techniques' focus has been on improving PAD performance in terms of classification accuracy and robustness against unseen attacks and environmental conditions, there exists little attention on the explainability of PAD predictions. In this paper, we tackle the problem of explaining PAD predictions through natural language. Our approach passes feature representations of a deep layer of the PAD model to a language model to generate text describing the reasoning behind the PAD prediction. Due to the limited amount of annotated data in our study, we apply a light-weight LSTM network as our natural language generation model. We investigate how the quality of the generated explanations is affected by different loss functions, including the commonly used word-wise cross entropy loss, a sentence discriminative loss, and a sentence semantic loss. We perform our experiments using face images from a dataset consisting of 1,105 bona-fide and 924 presentation attack samples. Our quantitative and qualitative results show the effectiveness of our model for generating proper PAD explanations through text as well as the power of the sentence-wise losses. To the best of our knowledge, this is the first introduction of a joint biometrics-NLP task. Our dataset can be obtained through our GitHub page.

Xiyang Zhang, Muhao Chen, Jonathan May

Storytelling, whether via fables, news reports, documentaries, or memoirs, can be thought of as the communication of interesting and related events that, taken together, form a concrete process. It is desirable to extract the event chains that represent such processes. However, this extraction remains a challenging problem. We posit that this is due to the nature of the texts from which chains are discovered. Natural language text interleaves a narrative of concrete, salient events with background information, contextualization, opinion, and other elements that are important for a variety of necessary discourse and pragmatics acts but are not part of the principal chain of events being communicated. We introduce methods for extracting this principal chain from natural language text, by filtering away non-salient events and supportive sentences. We demonstrate the effectiveness of our methods at isolating critical event chains by comparing their effect on downstream tasks. We show that by pre-training large language models on our extracted chains, we obtain improvements in two tasks that benefit from a clear understanding of event chains: narrative prediction and event-based temporal question answering. The demonstrated improvements and ablative studies confirm that our extraction method isolates critical event chains.

Hyundong Cho, Basel Shbita, Kartik Shenoy et al.

We present Viola, an open-domain dialogue system for spoken conversation that uses a topic-agnostic dialogue manager based on a simple generate-and-rank approach. Leveraging recent advances of generative dialogue systems powered by large language models, Viola fetches a batch of response candidates from various neural dialogue models trained with different datasets and knowledge-grounding inputs. Additional responses originating from template-based generators are also considered, depending on the user's input and detected entities. The hand-crafted generators build on a dynamic knowledge graph injected with rich content that is crawled from the web and automatically processed on a daily basis. Viola's response ranker is a fine-tuned polyencoder that chooses the best response given the dialogue history. While dedicated annotations for the polyencoder alone can indirectly steer it away from choosing problematic responses, we add rule-based safety nets to detect neural degeneration and a dedicated classifier to filter out offensive content. We analyze conversations that Viola took part in for the Alexa Prize Socialbot Grand Challenge 4 and discuss the strengths and weaknesses of our approach. Lastly, we suggest future work with a focus on curating conversation data specifcially for socialbots that will contribute towards a more robust data-driven socialbot.