Karthik Ramgopal

Zhentao Xu, Shangjing Zhang, Emir Poyraz et al.

Large Language Model (LLM) agents are increasingly used in real-world products, where personalized and context-aware user interactions are essential. A central enabler of such capabilities is the agent's long-term semantic memory system, which extracts implicit and explicit signals from noisy longitudinal behavioral data, stores them in a structured form, and supports low-latency retrieval. Building industrial-grade long-term memory for LLM agents raises five challenges: scalability, low-latency retrieval, privacy constraints, cross-domain generalizability, and observability. We introduce the Hierarchical Long-Term Semantic Memory (HLTM) framework, which organizes textual data into a schema-aligned memory tree that captures semantic knowledge at multiple levels of granularity, enabling scalable ingestion, privacy-aware storage, low-latency retrieval, and transparent provenance; HLTM further incorporates an adaptation mechanism to generalize across diverse use cases. Extensive evaluations on LinkedIn's Hiring Assistant show that HLTM improves answer correctness and retrieval F1 significantly by more than 10%, while significantly advancing the Pareto frontier between query and indexing latency. HLTM has been deployed in LinkedIn's Hiring Assistant to power core personalization features in production hiring workflows.

Hamed Firooz, Maziar Sanjabi, Adrian Englhardt et al.

Ranking and recommendation systems are the foundation for numerous online experiences, ranging from search results to personalized content delivery. These systems have evolved into complex, multilayered architectures that leverage vast datasets and often incorporate thousands of predictive models. The maintenance and enhancement of these models is a labor intensive process that requires extensive feature engineering. This approach not only exacerbates technical debt but also hampers innovation in extending these systems to emerging problem domains. In this report, we present our research to address these challenges by utilizing a large foundation model with a textual interface for ranking and recommendation tasks. We illustrate several key advantages of our approach: (1) a single model can manage multiple predictive tasks involved in ranking and recommendation, (2) decoder models with textual interface due to their comprehension of reasoning capabilities, can generalize to new recommendation surfaces and out-of-domain problems, and (3) by employing natural language interfaces for task definitions and verbalizing member behaviors and their social connections, we eliminate the need for feature engineering and the maintenance of complex directed acyclic graphs of model dependencies. We introduce our research pre-production model, 360Brew V1.0, a 150B parameter, decoder-only model that has been trained and fine-tuned on LinkedIn's data and tasks. This model is capable of solving over 30 predictive tasks across various segments of the LinkedIn platform, achieving performance levels comparable to or exceeding those of current production systems based on offline metrics, without task-specific fine-tuning. Notably, each of these tasks is conventionally addressed by dedicated models that have been developed and maintained over multiple years by teams of a similar or larger size than our own.