Sebastian Höffner

h-index3
2papers
226citations

2 Papers

8.3RONov 24, 2020
Foundations of the Socio-physical Model of Activities (SOMA) for Autonomous Robotic Agents

Daniel Beßler, Robert Porzel, Mihai Pomarlan et al.

In this paper, we present foundations of the Socio-physical Model of Activities (SOMA). SOMA represents both the physical as well as the social context of everyday activities. Such tasks seem to be trivial for humans, however, they pose severe problems for artificial agents. For starters, a natural language command requesting something will leave many pieces of information necessary for performing the task unspecified. Humans can solve such problems fast as we reduce the search space by recourse to prior knowledge such as a connected collection of plans that describe how certain goals can be achieved at various levels of abstraction. Rather than enumerating fine-grained physical contexts SOMA sets out to include socially constructed knowledge about the functions of actions to achieve a variety of goals or the roles objects can play in a given situation. As the human cognition system is capable of generalizing experiences into abstract knowledge pieces applicable to novel situations, we argue that both physical and social context need be modeled to tackle these challenges in a general manner. This is represented by the link between the physical and social context in SOMA where relationships are established between occurrences and generalizations of them, which has been demonstrated in several use cases that validate SOMA.

20.8HCFeb 27, 2020
Unmet Needs and Opportunities for Mobile Translation AI

Daniel J. Liebling, Michal Lahav, Abigail Evans et al.

Translation apps and devices are often presented in the context of providing assistance while traveling abroad. However, the spectrum of needs for cross-language communication is much wider. To investigate these needs, we conducted three studies with populations spanning socioeconomic status and geographic regions: (1) United States-based travelers, (2) migrant workers in India, and (3) immigrant populations in the United States. We compare frequent travelers' perception and actual translation needs with those of the two migrant communities. The latter two, with low language proficiency, have the greatest translation needs to navigate their daily lives. However, current mobile translation apps do not meet these needs. Our findings provide new insights on the usage practices and limitations of mobile translation tools. Finally, we propose design implications to help apps better serve these unmet needs.