Michael Vössing

Benedikt Blumenstiel, Johannes Jakubik, Hilde Kühne et al.

While semantic segmentation has seen tremendous improvements in the past, there are still significant labeling efforts necessary and the problem of limited generalization to classes that have not been present during training. To address this problem, zero-shot semantic segmentation makes use of large self-supervised vision-language models, allowing zero-shot transfer to unseen classes. In this work, we build a benchmark for Multi-domain Evaluation of Semantic Segmentation (MESS), which allows a holistic analysis of performance across a wide range of domain-specific datasets such as medicine, engineering, earth monitoring, biology, and agriculture. To do this, we reviewed 120 datasets, developed a taxonomy, and classified the datasets according to the developed taxonomy. We select a representative subset consisting of 22 datasets and propose it as the MESS benchmark. We evaluate eight recently published models on the proposed MESS benchmark and analyze characteristics for the performance of zero-shot transfer models. The toolkit is available at https://github.com/blumenstiel/MESS.

Johannes Jakubik, Michael Vössing, Niklas Kühl et al.

Data-centric artificial intelligence (data-centric AI) represents an emerging paradigm emphasizing that the systematic design and engineering of data is essential for building effective and efficient AI-based systems. The objective of this article is to introduce practitioners and researchers from the field of Information Systems (IS) to data-centric AI. We define relevant terms, provide key characteristics to contrast the data-centric paradigm to the model-centric one, and introduce a framework for data-centric AI. We distinguish data-centric AI from related concepts and discuss its longer-term implications for the IS community.

Patrick Hemmer, Monika Westphal, Max Schemmer et al.

Recent work has proposed artificial intelligence (AI) models that can learn to decide whether to make a prediction for an instance of a task or to delegate it to a human by considering both parties' capabilities. In simulations with synthetically generated or context-independent human predictions, delegation can help improve the performance of human-AI teams -- compared to humans or the AI model completing the task alone. However, so far, it remains unclear how humans perform and how they perceive the task when they are aware that an AI model delegated task instances to them. In an experimental study with 196 participants, we show that task performance and task satisfaction improve through AI delegation, regardless of whether humans are aware of the delegation. Additionally, we identify humans' increased levels of self-efficacy as the underlying mechanism for these improvements in performance and satisfaction. Our findings provide initial evidence that allowing AI models to take over more management responsibilities can be an effective form of human-AI collaboration in workplaces.

Patrick Hemmer, Sebastian Schellhammer, Michael Vössing et al.

Machine learning (ML) models are increasingly being used in application domains that often involve working together with human experts. In this context, it can be advantageous to defer certain instances to a single human expert when they are difficult to predict for the ML model. While previous work has focused on scenarios with one distinct human expert, in many real-world situations several human experts with varying capabilities may be available. In this work, we propose an approach that trains a classification model to complement the capabilities of multiple human experts. By jointly training the classifier together with an allocation system, the classifier learns to accurately predict those instances that are difficult for the human experts, while the allocation system learns to pass each instance to the most suitable team member -- either the classifier or one of the human experts. We evaluate our proposed approach in multiple experiments on public datasets with "synthetic" experts and a real-world medical dataset annotated by multiple radiologists. Our approach outperforms prior work and is more accurate than the best human expert or a classifier. Furthermore, it is flexibly adaptable to teams of varying sizes and different levels of expert diversity.

Patrick Hemmer, Max Schemmer, Niklas Kühl et al.

Over the last years, the rising capabilities of artificial intelligence (AI) have improved human decision-making in many application areas. Teaming between AI and humans may even lead to complementary team performance (CTP), i.e., a level of performance beyond the ones that can be reached by AI or humans individually. Many researchers have proposed using explainable AI (XAI) to enable humans to rely on AI advice appropriately and thereby reach CTP. However, CTP is rarely demonstrated in previous work as often the focus is on the design of explainability, while a fundamental prerequisite -- the presence of complementarity potential between humans and AI -- is often neglected. Therefore, we focus on the existence of this potential for effective human-AI decision-making. Specifically, we identify information asymmetry as an essential source of complementarity potential, as in many real-world situations, humans have access to different contextual information. By conducting an online experiment, we demonstrate that humans can use such contextual information to adjust the AI's decision, finally resulting in CTP.

Max Schemmer, Patrick Hemmer, Maximilian Nitsche et al.

Research in artificial intelligence (AI)-assisted decision-making is experiencing tremendous growth with a constantly rising number of studies evaluating the effect of AI with and without techniques from the field of explainable AI (XAI) on human decision-making performance. However, as tasks and experimental setups vary due to different objectives, some studies report improved user decision-making performance through XAI, while others report only negligible effects. Therefore, in this article, we present an initial synthesis of existing research on XAI studies using a statistical meta-analysis to derive implications across existing research. We observe a statistically positive impact of XAI on users' performance. Additionally, the first results indicate that human-AI decision-making tends to yield better task performance on text data. However, we find no effect of explanations on users' performance compared to sole AI predictions. Our initial synthesis gives rise to future research investigating the underlying causes and contributes to further developing algorithms that effectively benefit human decision-makers by providing meaningful explanations.

Johannes Jakubik, Michal Muszynski, Michael Vössing et al.

Climate change results in an increased probability of extreme weather events that put societies and businesses at risk on a global scale. Therefore, near real-time mapping of natural hazards is an emerging priority for the support of natural disaster relief, risk management, and informing governmental policy decisions. Recent methods to achieve near real-time mapping increasingly leverage deep learning (DL). However, DL-based approaches are designed for one specific task in a single geographic region based on specific frequency bands of satellite data. Therefore, DL models used to map specific natural hazards struggle with their generalization to other types of natural hazards in unseen regions. In this work, we propose a methodology to significantly improve the generalizability of DL natural hazards mappers based on pre-training on a suitable pre-task. Without access to any data from the target domain, we demonstrate this improved generalizability across four U-Net architectures for the segmentation of unseen natural hazards. Importantly, our method is invariant to geographic differences and differences in the type of frequency bands of satellite data. By leveraging characteristics of unlabeled images from the target domain that are publicly available, our approach is able to further improve the generalization behavior without fine-tuning. Thereby, our approach supports the development of foundation models for earth monitoring with the objective of directly segmenting unseen natural hazards across novel geographic regions given different sources of satellite imagery.

Johannes Jakubik, Daniel Weber, Patrick Hemmer et al.

Information systems increasingly leverage artificial intelligence (AI) and machine learning (ML) to generate value from vast amounts of data. However, ML models are imperfect and can generate incorrect classifications. Hence, human-in-the-loop (HITL) extensions to ML models add a human review for instances that are difficult to classify. This study argues that continuously relying on human experts to handle difficult model classifications leads to a strong increase in human effort, which strains limited resources. To address this issue, we propose a hybrid system that creates artificial experts that learn to classify data instances from unknown classes previously reviewed by human experts. Our hybrid system assesses which artificial expert is suitable for classifying an instance from an unknown class and automatically assigns it. Over time, this reduces human effort and increases the efficiency of the system. Our experiments demonstrate that our approach outperforms traditional HITL systems for several benchmarks on image classification.

Patrick Hemmer, Lukas Thede, Michael Vössing et al.

Recent research suggests that combining AI models with a human expert can exceed the performance of either alone. The combination of their capabilities is often realized by learning to defer algorithms that enable the AI to learn to decide whether to make a prediction for a particular instance or defer it to the human expert. However, to accurately learn which instances should be deferred to the human expert, a large number of expert predictions that accurately reflect the expert's capabilities are required -- in addition to the ground truth labels needed to train the AI. This requirement shared by many learning to defer algorithms hinders their adoption in scenarios where the responsible expert regularly changes or where acquiring a sufficient number of expert predictions is costly. In this paper, we propose a three-step approach to reduce the number of expert predictions required to train learning to defer algorithms. It encompasses (1) the training of an embedding model with ground truth labels to generate feature representations that serve as a basis for (2) the training of an expertise predictor model to approximate the expert's capabilities. (3) The expertise predictor generates artificial expert predictions for instances not yet labeled by the expert, which are required by the learning to defer algorithms. We evaluate our approach on two public datasets. One with "synthetically" generated human experts and another from the medical domain containing real-world radiologists' predictions. Our experiments show that the approach allows the training of various learning to defer algorithms with a minimal number of human expert predictions. Furthermore, we demonstrate that even a small number of expert predictions per class is sufficient for these algorithms to exceed the performance the AI and the human expert can achieve individually.

Patrick Hemmer, Max Schemmer, Lara Riefle et al.

Recent developments in Artificial Intelligence (AI) have fueled the emergence of human-AI collaboration, a setting where AI is a coequal partner. Especially in clinical decision-making, it has the potential to improve treatment quality by assisting overworked medical professionals. Even though research has started to investigate the utilization of AI for clinical decision-making, its potential benefits do not imply its adoption by medical professionals. While several studies have started to analyze adoption criteria from a technical perspective, research providing a human-centered perspective with a focus on AI's potential for becoming a coequal team member in the decision-making process remains limited. Therefore, in this work, we identify factors for the adoption of human-AI collaboration by conducting a series of semi-structured interviews with experts in the healthcare domain. We identify six relevant adoption factors and highlight existing tensions between them and effective human-AI collaboration.

Johannes Jakubik, Benedikt Blumenstiel, Michael Vössing et al.

Business analytics and machine learning have become essential success factors for various industries - with the downside of cost-intensive gathering and labeling of data. Few-shot learning addresses this challenge and reduces data gathering and labeling costs by learning novel classes with very few labeled data. In this paper, we design a human-in-the-loop (HITL) system for few-shot learning and analyze an extensive range of mechanisms that can be used to acquire human expert knowledge for instances that have an uncertain prediction outcome. We show that the acquisition of human expert knowledge significantly accelerates the few-shot model performance given a negligible labeling effort. We validate our findings in various experiments on a benchmark dataset in computer vision and real-world datasets. We further demonstrate the cost-effectiveness of HITL systems for few-shot learning. Overall, our work aims at supporting researchers and practitioners in effectively adapting machine learning models to novel classes at reduced costs.

Leopold Müller, Patrick Hemmer, Moritz Queisner et al.

A significant challenge in image-guided surgery is the accurate measurement task of relevant structures such as vessel segments, resection margins, or bowel lengths. While this task is an essential component of many surgeries, it involves substantial human effort and is prone to inaccuracies. In this paper, we develop a novel human-AI-based method for laparoscopic measurements utilizing stereo vision that has been guided by practicing surgeons. Based on a holistic qualitative requirements analysis, this work proposes a comprehensive measurement method, which comprises state-of-the-art machine learning architectures, such as RAFT-Stereo and YOLOv8. The developed method is assessed in various realistic experimental evaluation environments. Our results outline the potential of our method achieving high accuracies in distance measurements with errors below 1 mm. Furthermore, on-surface measurements demonstrate robustness when applied in challenging environments with textureless regions. Overall, by addressing the inherent challenges of image-guided surgery, we lay the foundation for a more robust and accurate solution for intra- and postoperative measurements, enabling more precise, safe, and efficient surgical procedures.

Philipp Spitzer, Joshua Holstein, Michael Vössing et al.

With the increased adoption of artificial intelligence (AI) in industry and society, effective human-AI interaction systems are becoming increasingly important. A central challenge in the interaction of humans with AI is the estimation of difficulty for human and AI agents for single task instances.These estimations are crucial to evaluate each agent's capabilities and, thus, required to facilitate effective collaboration. So far, research in the field of human-AI interaction estimates the perceived difficulty of humans and AI independently from each other. However, the effective interaction of human and AI agents depends on metrics that accurately reflect each agent's perceived difficulty in achieving valuable outcomes. Research to date has not yet adequately examined the differences in the perceived difficulty of humans and AI. Thus, this work reviews recent research on the perceived difficulty in human-AI interaction and contributing factors to consistently compare each agent's perceived difficulty, e.g., creating the same prerequisites. Furthermore, we present an experimental design to thoroughly examine the perceived difficulty of both agents and contribute to a better understanding of the design of such systems.

Patrick Hemmer, Max Schemmer, Niklas Kühl et al.

Artificial intelligence (AI) has the potential to significantly enhance human performance across various domains. Ideally, collaboration between humans and AI should result in complementary team performance (CTP) -- a level of performance that neither of them can attain individually. So far, however, CTP has rarely been observed, suggesting an insufficient understanding of the principle and the application of complementarity. Therefore, we develop a general concept of complementarity and formalize its theoretical potential as well as the actual realized effect in decision-making situations. Moreover, we identify information and capability asymmetry as the two key sources of complementarity. Finally, we illustrate the impact of each source on complementarity potential and effect in two empirical studies. Our work provides researchers with a comprehensive theoretical foundation of human-AI complementarity in decision-making and demonstrates that leveraging these sources constitutes a viable pathway towards designing effective human-AI collaboration, i.e., the realization of CTP.

Philipp Spitzer, Joshua Holstein, Patrick Hemmer et al.

The integration of artificial intelligence (AI) into human decision-making processes at the workplace presents both opportunities and challenges. One promising approach to leverage existing complementary capabilities is allowing humans to delegate individual instances of decision tasks to AI. However, enabling humans to delegate instances effectively requires them to assess several factors. One key factor is the analysis of both their own capabilities and those of the AI in the context of the given task. In this work, we conduct a behavioral study to explore the effects of providing contextual information to support this delegation decision. Specifically, we investigate how contextual information about the AI and the task domain influence humans' delegation decisions to an AI and their impact on the human-AI team performance. Our findings reveal that access to contextual information significantly improves human-AI team performance in delegation settings. Finally, we show that the delegation behavior changes with the different types of contextual information. Overall, this research advances the understanding of computer-supported, collaborative work and provides actionable insights for designing more effective collaborative systems.

Simeon Allmendinger, Patrick Hemmer, Moritz Queisner et al.

Recent advances in synthetic imaging open up opportunities for obtaining additional data in the field of surgical imaging. This data can provide reliable supplements supporting surgical applications and decision-making through computer vision. Particularly the field of image-guided surgery, such as laparoscopic and robotic-assisted surgery, benefits strongly from synthetic image datasets and virtual surgical training methods. Our study presents an intuitive approach for generating synthetic laparoscopic images from short text prompts using diffusion-based generative models. We demonstrate the usage of state-of-the-art text-to-image architectures in the context of laparoscopic imaging with regard to the surgical removal of the gallbladder as an example. Results on fidelity and diversity demonstrate that diffusion-based models can acquire knowledge about the style and semantics in the field of image-guided surgery. A validation study with a human assessment survey underlines the realistic nature of our synthetic data, as medical personnel detects actual images in a pool with generated images causing a false-positive rate of 66%. In addition, the investigation of a state-of-the-art machine learning model to recognize surgical actions indicates enhanced results when trained with additional generated images of up to 5.20%. Overall, the achieved image quality contributes to the usage of computer-generated images in surgical applications and enhances its path to maturity.

Johannes Jakubik, Michael Vössing, Manil Maskey et al.

Identifying and handling label errors can significantly enhance the accuracy of supervised machine learning models. Recent approaches for identifying label errors demonstrate that a low self-confidence of models with respect to a certain label represents a good indicator of an erroneous label. However, latest work has built on softmax probabilities to measure self-confidence. In this paper, we argue that -- as softmax probabilities do not reflect a model's predictive uncertainty accurately -- label error detection requires more sophisticated measures of model uncertainty. Therefore, we develop a range of novel, model-agnostic algorithms for Uncertainty Quantification-Based Label Error Detection (UQ-LED), which combine the techniques of confident learning (CL), Monte Carlo Dropout (MCD), model uncertainty measures (e.g., entropy), and ensemble learning to enhance label error detection. We comprehensively evaluate our algorithms on four image classification benchmark datasets in two stages. In the first stage, we demonstrate that our UQ-LED algorithms outperform state-of-the-art confident learning in identifying label errors. In the second stage, we show that removing all identified errors from the training data based on our approach results in higher accuracies than training on all available labeled data. Importantly, besides our contributions to the detection of label errors, we particularly propose a novel approach to generate realistic, class-dependent label errors synthetically. Overall, our study demonstrates that selectively cleaning datasets with UQ-LED algorithms leads to more accurate classifications than using larger, noisier datasets.

Gaole He, Patrick Hemmer, Michael Vössing et al.

In recent years, the rapid development of AI systems has brought about the benefits of intelligent services but also concerns about security and reliability. By fostering appropriate user reliance on an AI system, both complementary team performance and reduced human workload can be achieved. Previous empirical studies have extensively analyzed the impact of factors ranging from task, system, and human behavior on user trust and appropriate reliance in the context of one-step decision making. However, user reliance on AI systems in tasks with complex semantics that require multi-step workflows remains under-explored. Inspired by recent work on task decomposition with large language models, we propose to investigate the impact of a novel Multi-Step Transparent (MST) decision workflow on user reliance behaviors. We conducted an empirical study (N = 233) of AI-assisted decision making in composite fact-checking tasks (i.e., fact-checking tasks that entail multiple sub-fact verification steps). Our findings demonstrate that human-AI collaboration with an MST decision workflow can outperform one-step collaboration in specific contexts (e.g., when advice from an AI system is misleading). Further analysis of the appropriate reliance at fine-grained levels indicates that an MST decision workflow can be effective when users demonstrate a relatively high consideration of the intermediate steps. Our work highlights that there is no one-size-fits-all decision workflow that can help obtain optimal human-AI collaboration. Our insights help deepen the understanding of the role of decision workflows in facilitating appropriate reliance. We synthesize important implications for designing effective means to facilitate appropriate reliance on AI systems in composite tasks, positioning opportunities for the human-centered AI and broader HCI communities.

Patrick Zschech, Jannis Walk, Kai Heinrich et al.

Computer vision (CV) techniques try to mimic human capabilities of visual perception to support labor-intensive and time-consuming tasks like the recognition and localization of critical objects. Nowadays, CV increasingly relies on artificial intelligence (AI) to automatically extract useful information from images that can be utilized for decision support and business process automation. However, the focus of extant research is often exclusively on technical aspects when designing AI-based CV systems while neglecting socio-technical facets, such as trust, control, and autonomy. For this purpose, we consider the design of such systems from a hybrid intelligence (HI) perspective and aim to derive prescriptive design knowledge for CV-based HI systems. We apply a reflective, practice-inspired design science approach and accumulate design knowledge from six comprehensive CV projects. As a result, we identify four design-related mechanisms (i.e., automation, signaling, modification, and collaboration) that inform our derived meta-requirements and design principles. This can serve as a basis for further socio-technical research on CV-based HI systems.