David A. Robb

Mei Yii Lim, José David Aguas Lopes, David A. Robb et al.

As robots take on roles in our society, it is important that their appearance, behaviour and personality are appropriate for the job they are given and are perceived favourably by the people with whom they interact. Here, we provide an extensive quantitative and qualitative study exploring robot personality but, importantly, with respect to individual human traits. Firstly, we show that we can accurately portray personality in a social robot, in terms of extroversion-introversion using vocal cues and linguistic features. Secondly, through garnering preferences and trust ratings for these different robot personalities, we establish that, for a Robo-Barista, an extrovert robot is preferred and trusted more than an introvert robot, regardless of the subject's own personality. Thirdly, we find that individual attitudes and predispositions towards robots do impact trust in the Robo-Baristas, and are therefore important considerations in addition to robot personality, roles and interaction context when designing any human-robot interaction study.

David A. Robb, Donald Risbridger, Ben Mills et al.

The alignment of optical systems is a critical step in their manufacture. Alignment normally requires considerable knowledge and expertise of skilled operators. The automation of such processes has several potential advantages, but requires additional resource and upfront costs. Through a case study of a simple two mirror system we identify and examine three different automation approaches. They are: artificial neural networks; practice-led, which mimics manual alignment practices; and design-led, modelling from first principles. We find that these approaches make use of three different types of knowledge 1) basic system knowledge (of controls, measurements and goals); 2) behavioural skills and expertise, and 3) fundamental system design knowledge. We demonstrate that the different automation approaches vary significantly in human resources, and measurement sampling budgets. This will have implications for practitioners and management considering the automation of such tasks.

Bruce W. Wilson, David A. Robb, Mei Yii Lim et al.

We set out to study whether task-based narratives could influence long-term engagement with a service robot. To do so, we deployed a Robo-Barista for five weeks in an over-50's housing complex in Stockton, England. Residents received a free daily coffee by interacting with a Furhat robot assigned to either a narrative or non-narrative dialogue condition. Despite designing for sustained engagement, repeat interaction was low, and we encountered curiosity trials without retention, technical breakdowns, accessibility barriers, and the social dynamics of a housing complex setting. Rather than treating these as peripheral issues, we foreground them in this paper. We reflect on the in-the-wild realities of our experiment and offer lessons for conducting longitudinal Human-Robot Interaction research when studies unravel in practice.

Shuangjiang Xue, Pierre Le Bras, David A. Robb et al.

Stopword removal is a critical stage in many Machine Learning methods but often receives little consideration, it interferes with the model visualizations and disrupts user confidence. Inappropriately chosen or hastily omitted stopwords not only lead to suboptimal performance but also significantly affect the quality of models, thus reducing the willingness of practitioners and stakeholders to rely on the output visualizations. This paper proposes a novel extraction method that provides a corpus-specific probabilistic estimation of stopword likelihood and an interactive visualization system to support their analysis. We evaluated our approach and interface using real-world data, a commonly used Machine Learning method (Topic Modelling), and a comprehensive qualitative experiment probing user confidence. The results of our work show that our system increases user confidence in the credibility of topic models by (1) returning reasonable probabilities, (2) generating an appropriate and representative extension of common stopword lists, and (3) providing an adjustable threshold for estimating and analyzing stopwords visually. Finally, we discuss insights, recommendations, and best practices to support practitioners while improving the output of Machine Learning methods and topic model visualizations with robust stopword analysis and removal.

Pierre Le Bras, Azimeh Gharavi, David A. Robb et al.

The world has seen in 2020 an unprecedented global outbreak of SARS-CoV-2, a new strain of coronavirus, causing the COVID-19 pandemic, and radically changing our lives and work conditions. Many scientists are working tirelessly to find a treatment and a possible vaccine. Furthermore, governments, scientific institutions and companies are acting quickly to make resources available, including funds and the opening of large-volume data repositories, to accelerate innovation and discovery aimed at solving this pandemic. In this paper, we develop a novel automated theme-based visualisation method, combining advanced data modelling of large corpora, information mapping and trend analysis, to provide a top-down and bottom-up browsing and search interface for quick discovery of topics and research resources. We apply this method on two recently released publications datasets (Dimensions' COVID-19 dataset and the Allen Institute for AI's CORD-19). The results reveal intriguing information including increased efforts in topics such as social distancing; cross-domain initiatives (e.g. mental health and education); evolving research in medical topics; and the unfolding trajectory of the virus in different territories through publications. The results also demonstrate the need to quickly and automatically enable search and browsing of large corpora. We believe our methodology will improve future large volume visualisation and discovery systems but also hope our visualisation interfaces will currently aid scientists, researchers, and the general public to tackle the numerous issues in the fight against the COVID-19 pandemic.

David A. Robb, Muneeb I. Ahmad, Carlo Tiseo et al.

Public perceptions of Robotics and Artificial Intelligence (RAI) are important in the acceptance, uptake, government regulation and research funding of this technology. Recent research has shown that the public's understanding of RAI can be negative or inaccurate. We believe effective public engagement can help ensure that public opinion is better informed. In this paper, we describe our first iteration of a high throughput in-person public engagement activity. We describe the use of a light touch quiz-format survey instrument to integrate in-the-wild research participation into the engagement, allowing us to probe both the effectiveness of our engagement strategy, and public perceptions of the future roles of robots and humans working in dangerous settings, such as in the off-shore energy sector. We critique our methods and share interesting results into generational differences within the public's view of the future of Robotics and AI in hazardous environments. These findings include that older peoples' views about the future of robots in hazardous environments were not swayed by exposure to our exhibit, while the views of younger people were affected by our exhibit, leading us to consider carefully in future how to more effectively engage with and inform older people.

Helen Hastie, David A. Robb, José Lopes et al.

Collaboration between human supervisors and remote teams of robots is highly challenging, particularly in high-stakes, distant, hazardous locations, such as off-shore energy platforms. In order for these teams of robots to truly be beneficial, they need to be trusted to operate autonomously, performing tasks such as inspection and emergency response, thus reducing the number of personnel placed in harm's way. As remote robots are generally trusted less than robots in close-proximity, we present a solution to instil trust in the operator through a `mediator robot' that can exhibit social skills, alongside sophisticated visualisation techniques. In this position paper, we present general challenges and then take a closer look at one challenge in particular, discussing an initial study, which investigates the relationship between the level of control the supervisor hands over to the mediator robot and how this affects their trust. We show that the supervisor is more likely to have higher trust overall if their initial experience involves handing over control of the emergency situation to the robotic assistant. We discuss this result, here, as well as other challenges and interaction techniques for human-robot collaboration.

David A. Robb, Jonatan Scharff Willners, Nicolas Valeyrie et al.

Autonomous underwater vehicles (AUVs) are being tasked with increasingly complex missions. The acoustic communications required for AUVs are, by the nature of the medium, low bandwidth while adverse environmental conditions underwater often mean they are also intermittent. This has motivated development of highly autonomous systems, which can operate independently of their operators for considerable periods of time. These missions often involve multiple vehicles leading not only to challenges in communications but also in command and control (C2). Specifically operators face complexity in controlling multi-objective, multi-vehicle missions, whilst simultaneously facing uncertainty over the current status and safety of several remote high value assets. Additionally, it may be required to perform command and control of these complex missions in a remote control room. In this paper, we propose a combination of an intuitive, natural language operator interface combined with communications that use platforms from multiple domains to relay data over different mediums and transmission modes, improving command and control of collaborative and fully autonomous missions. In trials, we have demonstrated an integrated system combining working prototypes with established commercial C2 software that enables the use of a natural language interface to monitor an AUV survey mission in an on-shore command and control centre.

Helen Hastie, Francisco J. Chiyah Garcia, David A. Robb et al.

We present MIRIAM (Multimodal Intelligent inteRactIon for Autonomous systeMs), a multimodal interface to support situation awareness of autonomous vehicles through chat-based interaction. The user is able to chat about the vehicle's plan, objectives, previous activities and mission progress. The system is mixed initiative in that it pro-actively sends messages about key events, such as fault warnings. We will demonstrate MIRIAM using SeeByte's SeeTrack command and control interface and Neptune autonomy simulator.

Helen Hastie, Katrin Lohan, Mike Chantler et al.

We present the UK Robotics and Artificial Intelligence Hub for Offshore Robotics for Certification of Assets (ORCA Hub), a 3.5 year EPSRC funded, multi-site project. The ORCA Hub vision is to use teams of robots and autonomous intelligent systems (AIS) to work on offshore energy platforms to enable cheaper, safer and more efficient working practices. The ORCA Hub will research, integrate, validate and deploy remote AIS solutions that can operate with existing and future offshore energy assets and sensors, interacting safely in autonomous or semi-autonomous modes in complex and cluttered environments, co-operating with remote operators. The goal is that through the use of such robotic systems offshore, the need for personnel will decrease. To enable this to happen, the remote operator will need a high level of situation awareness and key to this is the transparency of what the autonomous systems are doing and why. This increased transparency will facilitate a trusting relationship, which is particularly key in high-stakes, hazardous situations.

Francisco J. Chiyah Garcia, David A. Robb, Xingkun Liu et al.

Autonomous systems in remote locations have a high degree of autonomy and there is a need to explain what they are doing and why in order to increase transparency and maintain trust. Here, we describe a natural language chat interface that enables vehicle behaviour to be queried by the user. We obtain an interpretable model of autonomy through having an expert 'speak out-loud' and provide explanations during a mission. This approach is agnostic to the type of autonomy model and as expert and operator are from the same user-group, we predict that these explanations will align well with the operator's mental model, increase transparency and assist with operator training.