Learning Transactions Representations for Information Management in Banks: Mastering Local, Global, and External KnowledgeAlexandra Bazarova, Maria Kovaleva, Ilya Kuleshov et al.
In today's world, banks use artificial intelligence to optimize diverse business processes, aiming to improve customer experience. Most of the customer-related tasks can be categorized into two groups: 1) local ones, which focus on a client's current state, such as transaction forecasting, and 2) global ones, which consider the general customer behaviour, e.g., predicting successful loan repayment. Unfortunately, maintaining separate models for each task is costly. Therefore, to better facilitate information management, we compared eight state-of-the-art unsupervised methods on 11 tasks in search for a one-size-fits-all solution. Contrastive self-supervised learning methods were demonstrated to excel at global problems, while generative techniques were superior at local tasks. We also introduced a novel approach, which enriches the client's representation by incorporating external information gathered from other clients. Our method outperforms classical models, boosting accuracy by up to 20\%.
17.0CLApr 14, 2025
Hallucination Detection in LLMs with Topological Divergence on Attention GraphsAlexandra Bazarova, Aleksandr Yugay, Andrey Shulga et al.
Hallucination, i.e., generating factually incorrect content, remains a critical challenge for large language models (LLMs). We introduce TOHA, a TOpology-based HAllucination detector in the RAG setting, which leverages a topological divergence metric to quantify the structural properties of graphs induced by attention matrices. Examining the topological divergence between prompt and response subgraphs reveals consistent patterns: higher divergence values in specific attention heads correlate with hallucinated outputs, independent of the dataset. Extensive experiments - including evaluation on question answering and summarization tasks - show that our approach achieves state-of-the-art or competitive results on several benchmarks while requiring minimal annotated data and computational resources. Our findings suggest that analyzing the topological structure of attention matrices can serve as an efficient and robust indicator of factual reliability in LLMs.
7.9LGOct 17, 2024
Normalizing self-supervised learning for provably reliable Change Point DetectionAlexandra Bazarova, Evgenia Romanenkova, Alexey Zaytsev
Change point detection (CPD) methods aim to identify abrupt shifts in the distribution of input data streams. Accurate estimators for this task are crucial across various real-world scenarios. Yet, traditional unsupervised CPD techniques face significant limitations, often relying on strong assumptions or suffering from low expressive power due to inherent model simplicity. In contrast, representation learning methods overcome these drawbacks by offering flexibility and the ability to capture the full complexity of the data without imposing restrictive assumptions. However, these approaches are still emerging in the CPD field and lack robust theoretical foundations to ensure their reliability. Our work addresses this gap by integrating the expressive power of representation learning with the groundedness of traditional CPD techniques. We adopt spectral normalization (SN) for deep representation learning in CPD tasks and prove that the embeddings after SN are highly informative for CPD. Our method significantly outperforms current state-of-the-art methods during the comprehensive evaluation via three standard CPD datasets.