CLDec 20, 2022
Can Current Task-oriented Dialogue Models Automate Real-world Scenarios in the Wild?Sang-Woo Lee, Sungdong Kim, Donghyeon Ko et al.
Task-oriented dialogue (TOD) systems are mainly based on the slot-filling-based TOD (SF-TOD) framework, in which dialogues are broken down into smaller, controllable units (i.e., slots) to fulfill a specific task. A series of approaches based on this framework achieved remarkable success on various TOD benchmarks. However, we argue that the current TOD benchmarks are limited to surrogate real-world scenarios and that the current TOD models are still a long way to cover the scenarios. In this position paper, we first identify current status and limitations of SF-TOD systems. After that, we explore the WebTOD framework, the alternative direction for building a scalable TOD system when a web/mobile interface is available. In WebTOD, the dialogue system learns how to understand the web/mobile interface that the human agent interacts with, powered by a large-scale language model.
CLOct 21, 2025Code
KoSimpleQA: A Korean Factuality Benchmark with an Analysis of Reasoning LLMsDonghyeon Ko, Yeguk Jin, Kyubyung Chae et al.
We present $\textbf{Korean SimpleQA (KoSimpleQA)}$, a benchmark for evaluating factuality in large language models (LLMs) with a focus on Korean cultural knowledge. KoSimpleQA is designed to be challenging yet easy to grade, consisting of 1,000 short, fact-seeking questions with unambiguous answers. We conduct a comprehensive evaluation across a diverse set of open-source LLMs of varying sizes that support Korean, and find that even the strongest model generates correct answer only 33.7% of the time, underscoring the challenging nature of KoSimpleQA. Notably, performance rankings on KoSimpleQA differ substantially from those on the English SimpleQA, highlighting the unique value of our dataset. Furthermore, our analysis of reasoning LLMs shows that engaging reasoning capabilities in the factual QA task can both help models better elicit their latent knowledge and improve their ability to abstain when uncertain. KoSimpleQA can be found at https://anonymous.4open.science/r/KoSimpleQA-62EB.
CLApr 2, 2024
HyperCLOVA X Technical ReportKang Min Yoo, Jaegeun Han, Sookyo In et al.
We introduce HyperCLOVA X, a family of large language models (LLMs) tailored to the Korean language and culture, along with competitive capabilities in English, math, and coding. HyperCLOVA X was trained on a balanced mix of Korean, English, and code data, followed by instruction-tuning with high-quality human-annotated datasets while abiding by strict safety guidelines reflecting our commitment to responsible AI. The model is evaluated across various benchmarks, including comprehensive reasoning, knowledge, commonsense, factuality, coding, math, chatting, instruction-following, and harmlessness, in both Korean and English. HyperCLOVA X exhibits strong reasoning capabilities in Korean backed by a deep understanding of the language and cultural nuances. Further analysis of the inherent bilingual nature and its extension to multilingualism highlights the model's cross-lingual proficiency and strong generalization ability to untargeted languages, including machine translation between several language pairs and cross-lingual inference tasks. We believe that HyperCLOVA X can provide helpful guidance for regions or countries in developing their sovereign LLMs.
CLApr 7
What Models Know, How Well They Know It: Knowledge-Weighted Fine-Tuning for Learning When to Say "I Don't Know"Joosung Lee, Hwiyeol Jo, Donghyeon Ko et al.
While large language models (LLMs) demonstrate strong capabilities across diverse user queries, they still suffer from hallucinations, often arising from knowledge misalignment between pre-training and fine-tuning. To address this misalignment, we reliably estimate a fine-grained, instance-level knowledge score via multi-sampled inference. Using the knowledge score, we scale the learning signal according to the model's existing knowledge, while encouraging explicit "I don't know" responses for out-of-scope queries. Experimental results show that this approach allows the model to explicitly express uncertainty when it lacks knowledge, while maintaining accuracy on questions it can answer. Furthermore, we propose evaluation metrics for uncertainty, showing that accurate discrimination between known and unknown instances consistently improves performance.